Digital Equipment DIGITAL Server 9100 Series User Manual

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DIGITAL Server 9100 Series
User's Guide
Part Number: ER-M2XWW-UA. A01
Digital Equipment Corporation

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Summary of Contents for Digital Equipment DIGITAL Server 9100 Series

  • Page 1 DIGITAL Server 9100 Series User’s Guide Part Number: ER-M2XWW-UA. A01 Digital Equipment Corporation...
  • Page 2 No responsibility is assumed for the use or reliability of software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies. Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
  • Page 3: Table Of Contents

    SCSI Drive Hot-Swap Backplane ....................... 1-23 Ultra SCSI Drive Considerations........................ 1-24 Removable Media Drive Bays ........................1-24 Power System ..............................1-25 Power Supplies............................1-25 Interlock Circuit............................1-26 Power Distribution Backplane ........................1-27 Controlling Access to Power On/Off ......................1-27 DIGITAL Server 9100 Series User's Guide...
  • Page 4 Contents System Security Features ...........................1-28 Software Locks via the System Configuration Utility (SCU)................1-29 Software Locks via the BIOS Setup Utility....................1-29 Using Passwords ............................1-30 Service Philosophy.............................1-31 Regulatory Statements and Warranty .........................1-32 Safety Certifications............................1-32 Emission/Immunity Certifications.......................1-32 Warranty ..............................1-33 Chapter 2 Installing and Removing System Components Terms, Conventions, and Related Documents ....................
  • Page 5: Preface

    The first time an acronym is used in a chapter, it is spelled out. Subsequent uses in the chapter show only the acronym. For example, the first time “System Configuration Utility” is used in the chapter, it is shown as System Configuration Utility (SCU). Later references to System Configuration Utility use SCU. DIGITAL Server 9100 Series User's Guide...
  • Page 6: Special Notices

    Important − Text marked as IMPORTANT notifies you of significant and consequential information. Related Publications For additional information, refer to the following books: • DIGITAL Server 9100 Series System Software Guide • DIGITAL Server 9100 Series Installation Guide • DIGITAL Server 9100 Series Site Preparation Guide •...
  • Page 7: Server Description

    Hot-swappable SCSI drive backplane. You can remove a failed drive and install a new drive without turning the system power off. • Failure monitoring. Hardware monitors (temperature and voltage) and software monitors to indicate failures. DIGITAL Server 9100 Series User's Guide...
  • Page 8: Warnings And Cautions

    When used in this chapter, the term “configuration utility” refers to the SCU (System Configuration Utility). The “Configuring Your Server” section of Chapter 3 of the DIGITAL Server 9100 Series System Software Guide discusses how to use this utility in detail.
  • Page 9: Expanding The Server Configuration

    Chassis can hold 17 drives: 12 hot-swap bays for 3.5-inch SCSI-2 SCA (Single Connector Attachment) hard drives; four 5.25-inch half-height bays for removable media drives; one 3.5-inch bay with diskette drive already installed. • Chassis supports from one to three power supplies. DIGITAL Server 9100 Series User's Guide...
  • Page 10: System Features Summary

    Chassis Back Features and Controls System Features Summary The following table summarizes the features of the system. Feature Description Modular board set System is intended for use with a modular board set based on Pentium Pro technology; it supports up to eight processors and up to 8 GB of memory. Add-in board support Rail and back panel slots support up to 18 add-in boards.
  • Page 11: Chassis Back Features And Controls

    Six dedicated PCI add-in board slot locations (primary system board) PCI/EISA slot One shared PCI/EISA slot (primary system board) EISA slots Three dedicated EISA add-in board slot locations (primary system board) Knockouts Available to route SCSI signals to peripheral boxes DIGITAL Server 9100 Series User's Guide...
  • Page 12: Chassis Front Features And Controls

    Chassis Front Features and Controls Chassis Front Features and Controls The following figure shows the chassis front features and controls. Chassis Front Features and Controls OM04358 Activity light for 3.5- When lit, drive is in use. inch diskette drive Ejector button for 3.5- Press to eject diskette.
  • Page 13: Scsi Drive Status Led Descriptions

    * Table assumes a SCSI host controller is installed to send SAF-TE (SCSI Accessed Fault-Tolerant Enclosures) control signals to the drive fault LED. Note: The DIGITAL Server 9100 series utilizes a Fault Reporting mechanism called SAF-TE (SCSI Accessed Fault Tolerant Enclosure) for reporting hot-swap disk drive activity and status. All other DIGITAL Servers as well as external Expansion Cabinets use the DIGITAL Fault-Bus for reporting of hot-swap disk drive activity and status.
  • Page 14: Front Panel Interface

    The LCD displays two lines of 16 characters each. You can modify the LCD display through the configuration utility. The electrical interface is compatible with commercially available LCDs. For information on customizing the LCD display, refer to Chapter 3 of the DIGITAL Server 9100 Series System Software Guide.
  • Page 15 Hard drive bay intrusion switch (from EMI door intrusion sensor) NMI switch (not a button switch; a recessed switch accessible through a small hole) Signal interface to primary system board; 40-pin, straight-head connector (pin 17 removed) DIGITAL Server 9100 Series User's Guide...
  • Page 16: System Board Sets

    System Board Sets System Board Sets The “system board set” reflects the type and number of boards available for a particular configuration. Board Set for a Dual System Board Configuration The system board set for a dual system board configuration includes the following: •...
  • Page 17: Secondary System Board Features

    Intermodule connector Used to connect primary and secondary system boards. On the secondary system board, this is a plug-type connector which is inserted into the intermodule connector receptacle on the primary system board. DIGITAL Server 9100 Series User's Guide 1-11...
  • Page 18: Configuration Restrictions For System Boards

    System Board Sets Configuration Restrictions for System Boards Certain restrictions have been defined for configuring the primary and secondary system boards to optimize server performance. Configuration Restrictions for the Primary System Board Following are the configuration restrictions for the primary system board: •...
  • Page 19: Primary System Board Connector And Component Locations

    VGA monitor connector CPU1 processor board connector Serial port connectors A (COM1) and B (COM2) Intermodule connector (on back side of board) PS/2-compatible keyboard & mouse connectors Fan fail connector (inner chassis fans) DIGITAL Server 9100 Series User's Guide 1-13...
  • Page 20: Secondary System Board Connector And Component Locations

    System Board Sets Secondary System Board Connector and Component Locations The following figure shows the connector and component locations on the secondary system board. Note: A secondary system board is only available on DIGITAL Server 9105 (FR-M2A2W-BX) or provided as part of an upgrade to the DIGITAL Server 9100 (FR-M2A2W-AX). Connector and Component Locations on the Secondary System Board Label Connector/component...
  • Page 21: Processor Boards

    Bus Termination Board Either a bus termination board or a processor board must be plugged into each processor board connector. The termination board provides GTL+ (Gunning Transceiver Logic) signal termination and voltage regulation. DIGITAL Server 9100 Series User's Guide 1-15...
  • Page 22: Memory

    System Board Sets Memory The memory subsystem consists of the following: • Memory chipset • Memory board connector on the primary and secondary system boards • Memory board • LST SIMM module The system board contains the data path and data control portions of the chipset. The server uses DIMMs (Dual Inline Memory Modules).
  • Page 23 The table below shows the memory configurations that allow Address Bit Permuting (ABP): Memory Size DIMM J1-J4 DIMM J5-J8 DIMM J9-J12 DIMM J13-16 (MB) (Banks 1 & 2) (Banks 3 & 4) (Banks 5 & 6) (Banks 7 & 8) Allowed? 2048 4096 DIGITAL Server 9100 Series User's Guide 1-17...
  • Page 24: Add-In Board Slots

    System Board Sets LST SIMM Module System memory data coherency is maintained using a Line Status Table (LST) SIMM. LST SIMMs are 68-pin static RAM (SRAM) memory modules with an access time of 15 ns. An LST SIMM is installed on the primary or secondary system board whenever a memory board is resident.
  • Page 25 Advanced>PCI Configuration and select the applicable SCSI device submenu. Select Option ROM Scan>Disabled. For more information on the BIOS Setup Utility, refer to Chapter 4 of the DIGITAL Server 9100 Series System Software Guide. DIGITAL Server 9100 Series User's Guide 1-19...
  • Page 26: Scsi Controllers

    System Board Sets Other Considerations for Add-in Boards • When a video controller adapter is present in any of the PCI Bus 0 or EISA slots, then the video monitor cable to the onboard VGA controller must be detached and connected to the video controller adapter.
  • Page 27: External Primary System Board Connectors

    Note: A VGA video controller adapter must be installed in a PCI Bus 0 or EISA slot. When this adapter is installed, the onboard VGA controller is disabled and the video controller adapter must be attached to the display. DIGITAL Server 9100 Series User's Guide 1-21...
  • Page 28: Peripherals

    Peripherals Peripherals SCSI-2 Hard Drive Bays The following figure shows the location of the SCSI-2 SCA hard drive bays. 12 Bays for SCSI Drives (EMI Door and Exterior Door Shown Open) SCSI drive bays OM04356 The right side of the system contains 12 bays for 3.5-inch SCSI-2 SCA hard drives and two hot-swap backplanes.
  • Page 29: Scsi Drive Hot-Swap Backplane

    Onboard SCSI Channel A controls the upper SCSI hot-swap backplane. Onboard SCSI Channel B controls the removable media devices. The lower SCSI backplane is controlled by a separate add-in SCSI controller module or the onboard SCSI Channel C. DIGITAL Server 9100 Series User's Guide 1-23...
  • Page 30: Ultra Scsi Drive Considerations

    Peripherals Ultra SCSI Drive Considerations The DIGITAL Server 9100 uses only Ultra SCSI drives. Depending on the type of controller, enable the appropriate option (see the following table) for each SCSI channel that connects to the backplane. If the controller is… Then enable this option for Ultra SCSI support…...
  • Page 31: Power System

    50/60Hz, 12 A maximum current or 200-240 Vac at 50/60 Hz, 10 A maximum current. Location of Power Supplies OM04363 AC input module Thumbscrew Hot-swappable power supply 3 Hot-swappable power supply 2 Hot-swappable power supply 1 DIGITAL Server 9100 Series User's Guide 1-25...
  • Page 32: Interlock Circuit

    Power System Each power supply provides these DC outputs: • +5.1 V • +12 V • +3.3 V • -5 V • -12 V • +5.0 V aux The +5.0 V aux output is present when AC power is present. All output grounds connect to the power supply chassis and to earth ground through the AC line cord.
  • Page 33: Power Distribution Backplane

    WARNING: The DC push-button on/off switch (a convex button) on the front panel does not turn off the system AC power. To remove power from system, you must unplug the AC power cord from the wall outlet. DIGITAL Server 9100 Series User's Guide 1-27...
  • Page 34: System Security Features

    System Security Features System Security Features The following figure shows the intrusion protection features of the system. Location of Server Security Features OM04368 Item Description Comment Padlock loops Secure the side covers by using padlocks (not provided). The top cover cannot be removed until the side covers have been removed.
  • Page 35: Software Locks Via The System Configuration Utility (Scu)

    Disable writing to or booting from the diskette drive when secure mode is set • Require user to enter password to boot server • Specify boot sequence; if you boot when system is in secure mode, user must enter a password. DIGITAL Server 9100 Series User's Guide 1-29...
  • Page 36: Using Passwords

    (all keyboard input is disabled) until you enter the user password. Refer to the “Security Settings and System Boot” section in Chapter 3 in the DIGITAL Server 9100 Series System Software Guide for additional information about security and password processing.
  • Page 37: Service Philosophy

    WARNING: The only components you can hot-swap (replace with the power on) are the SCSI drives and power supplies. Do not attempt to add or remove any of the other components unless you unplug the AC power cord. DIGITAL Server 9100 Series User's Guide 1-31...
  • Page 38: Regulatory Statements And Warranty

    Regulatory Statements and Warranty Regulatory Statements and Warranty This section contains the following: • Safety certifications • Emission/immunity certifications • Warranty Safety Certifications The server is in compliance with the following safety certifications. Country Safety Certification UL 1950 Canada CSA C22.2 No. 950-M95 Europe EC Directive 73/23/EEC CE Mark...
  • Page 39: Warranty

    The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Warranty Warranty information for your server can be obtained from the Warranty and Service Information booklet provided with your server. DIGITAL Server 9100 Series User's Guide 1-33...
  • Page 40: Installing And Removing System Components

    When used in this chapter, the term “configuration utility” refers to the System Configuration Utility (SCU). The “Configuring Your Server” section of Chapter 3 of the DIGITAL Server 9100 Series System Software Guide discusses how to use the SCU in detail.
  • Page 41: Warnings And Cautions

    Installing or Swapping a SCSI Drive in a Hot-Swap Bay Warnings and Cautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the server. Warnings System power on/off: The DC push-button on/off switch (a convex button) on the front panel DOES NOT turn off the system AC power.
  • Page 42: Installing Or Swapping A Scsi Drive In A Hot-Swap Bay

    If you are swapping out a faulty SCSI drive, you can pinpoint which drive to remove by checking the status LEDs that occur in sets of three above each of the 12 drive bays. DIGITAL Server 9100 Series User's Guide...
  • Page 43 * Table assumes a SCSI host controller is installed to send SAF-TE control signals to the drive fault LED. Note: The DIGITAL Server 9100 series utilizes a Fault Reporting mechanism called SAF-TE (SCSI Accessed Fault Tolerant Enclosure) for reporting hot-swap disk drive activity and status. All other DIGITAL Servers as well as external Expansion Cabinets use the DIGITAL Fault-Bus for reporting of hot-swap disk drive activity and status.
  • Page 44: Installing Or Swapping A Drive

    7. Gently push the assembly into the bay until the drive docks with the backplane connector. 8. Push the plastic lever to the right until it locks around the small metal posts. 9. Close the metal EMI door, and secure with three thumbscrews. 10. Close the front bezel door. DIGITAL Server 9100 Series User's Guide...
  • Page 45: Removing And Installing Power Supplies

    Removing and Installing Power Supplies Removing and Installing Power Supplies The power supplies are hot-swappable. You do not need to remove AC power before removing or installing a power supply. However, if you remove a power supply with the power on, the server must have a redundant power supply configuration.
  • Page 46: Installing A Power Supply

    1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Slide the new or replacement power supply into the chassis. 3. Turn the thumbscrew to engage the power supply with the server. DIGITAL Server 9100 Series User's Guide...
  • Page 47: System Security

    When used in this chapter, the term “configuration utility” refers to the System Configuration Utility (SCU). The “Configuring Your Server” section of Chapter 3 of the DIGITAL Server 9100 Series System Software Guide discusses how to use the SCU in detail. The BIOS Setup Utility is discussed in Chapter 4 of the DIGITAL Server 9100 Series System Software Guide.
  • Page 48: Bios And Configuration Utility Security Features

    Subsystem Group. If you use BIOS Setup, all features reside in the Security menu. IMPORTANT: A user password must be set for security functions to activate. Information on accessing BIOS and SCU is covered in the DIGITAL Server 9100 Series System Software Guide.
  • Page 49 There is no entry in BIOS Setup or SCU to enable or disable a keyboard. keyboard System boots whether a keyboard is installed or not. POST automatically detects the presence of a keyboard, and tests the keyboard if one is present. DIGITAL Server 9100 Series User's Guide...
  • Page 50: Troubleshooting

    When used in this chapter, the term “configuration utility” refers to the System Configuration Utility (SCU). The “Configuring Your Server” section of Chapter 3 of the DIGITAL Server 9100 Series System Software Guide discusses how to use the SCU in detail.
  • Page 51: Codes And Error Messages

    You can use the BIOS Event Log utility provided in the Diagnostic Partition and on the Platform CD- ROM to view the event log. For more information on this feature, refer to Chapter 1, “Overview,” in the DIGITAL Server 9100 Series System Software Guide.
  • Page 52: Post Error Codes And Messages

    Co-Processor Errors Diskette Errors are 2xb Diskette Drive A Error Diskette Drive B Error Incorrect Drive A Type − Run Setup Incorrect Drive B Type − Run Setup Load Errors are 2xc Load Errors DIGITAL Server 9100 Series User's Guide...
  • Page 53 Codes and Error Messages Error Code Error Code Description Cache Errors are 2xd System Cache Failure − Cache Disabled I/O Errors are 2xe I/O Address Failure COM Ports Failure Line Printer Port Failure I/O Address Conflicts Unsupported I/O Address IRQ Errors IDE Failure FDD Failure Other Errors are 2xf...
  • Page 54: Problems And Solutions

    Turning the power off and on by pushing the DC push-button switch twice on the front panel has the same effect as pushing the reset button, except that power is halted to all peripherals. This process is called a “cold boot” reset. DIGITAL Server 9100 Series User's Guide...
  • Page 55: System Reset Checklist

    In the case of ISA boards, it is necessary to add the boards manually, using your configuration utility to avoid resource conflicts with installed EISA and PCI boards. Refer to “Configuring Your Server” in Chapter 3 of DIGITAL Server 9100 Series System Software Guide for more information about adding ISA boards to your system.
  • Page 56: Running New Application Software

    If the problem recurs after you have checked and corrected all of the above items, refer to the “Additional Troubleshooting Procedures” section of this chapter. If you receive any error messages, refer to the “Codes and Error Messages” section of this chapter for an explanation of the messages and suggested corrective actions. DIGITAL Server 9100 Series User's Guide...
  • Page 57: Additional Troubleshooting Procedures

    Press <F1> for normal boot, <F2> for BIOS Setup Otherwise, <F1> is selected in 30 seconds Refer to the “Booting the Operating Environment” section in the DIGITAL Server 9100 Series Site Preparation Guide for additional information. Confirming Loading of the Operating System Once the server boots up, the operating system prompt displays on the screen.
  • Page 58: Running System Diagnostics

    Running Out-of-Service Diagnostics To run out-of-service diagnostics, you must boot to the Diagnostic Partition or the Platform CD-ROM. See the “Diagnostic Partition” section in Chapter 2 of the DIGITAL Server 9100 Series System Software Guide for information about accessing the Diagnostic Partition.
  • Page 59: Specific Problems And Corrective Actions

    Problems and Solutions Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: • Power light does not light • No characters appear on screen • Characters on the screen appear distorted or incorrect • Cannot use keyboard or mouse •...
  • Page 60: Characters Are Distorted Or Incorrect

    Note: If the BIOS or SCU “Front Panel” option is also enabled, the front panel power on/off function is locked until you enter a password. If the front panel is locked and you cannot access the keyboard, you might have to disconnect and reconnect the power cord to reset the server. DIGITAL Server 9100 Series User's Guide 4-11...
  • Page 61: Cannot Boot From Hard Drive

    The following table shows where to look for related information on configuring your server using the different utilities: Utility Chapter reference System Configuration Utility (SCU) Chapter 3 of the DIGITAL Server 9100 Series System Software Guide BIOS Setup Utility Chapter 4 of the DIGITAL Server 9100 Series System Software Guide...
  • Page 62: Problems With Application Software

    If other software runs correctly on the server, contact your software vendor to determine the reason for the software failure. If the problem persists, contact the software vendor’s customer service representative for assistance. DIGITAL Server 9100 Series User's Guide 4-13...
  • Page 63: Index

    1-16 cooling board, processor failure indicator 1-8 feature summary 1-15 number of fans 1-4 board, system power supply fan 1-26 components 1-13, 1-14 configuration restrictions 1-12 connector locations 1-13 features 1-10 DIGITAL Server 9100 Series User's Guide Index-1...
  • Page 64 1-28 general 1-22 specific SCSI drive 1-22 feature summary chassis back 1-5 keyboard 1-21 chassis front 1-6 connector location 1-5 front panel interface 1-8 memory boards 1-16 processor boards 1-15 Index-2 DIGITAL Server 9100 Series User's Guide...
  • Page 65 3-3 external connectors 1-21 passwords features 1-10 memory boards 1-16 administrative 1-29 setting admin password 3-3 PCI busses 1-18 setting user password 3-3 processor slots 1-15 system security 1-4 user 1-29 using 1-30 DIGITAL Server 9100 Series User's Guide Index-3...
  • Page 66 1-4 status LEDs 2-3 SCSISelect Utility 4-12 secure mode boot 3-2 security options 1-4 SCU 4-12 secondary system board configuration restrictions 1-12, 1-19 connector and compotent locations 1-14 features 1-11 Index-4 DIGITAL Server 9100 Series User's Guide...
  • Page 67 1-5 warnings vi, 1-2, 2-2 drives 2-3 hot swap components 1-31 no user-serviceable parts, power distribution backplane 2-2 no user-serviceable parts, power supply 2-2 power 1-27, 2-3 power on/off switch 2-2 DIGITAL Server 9100 Series User's Guide Index-5...
  • Page 68: Index

    Index Index-6 DIGITAL Server 9100 Series User's Guide...

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