Cd-Rom Troubleshooting - Digital Equipment Digital Server 3220 Series System Reference Manual

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Troubleshooting

CD-ROM Troubleshooting

Problem
Cannot access the CD-
ROM drive. Error
message reading drive x.
Power is on but indicator
shows no activity.
Disc is spinning but drive
is idle.
13-16
Possible Cause
Device drivers not
installed.
No disc in the CD-ROM
drive.
On the CD-ROM drive,
slave jumper selected
instead of master
IDE cable disconnected.
Tray open.
No disc or tray is open.
Check cable connections.
Application software not
running.
Action
Install correct device drivers.
Insert a disc.
Change master/slave switch
jumper to master.
Properly connect the IDE cable.
Refer to Chapter 11.
Close the tray.
Insert a disc and close the tray.
Make sure cables are correctly
connected.
Run application software.

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Digital server 3220r series

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