Initial Troubleshooting - Digital Equipment DIGITAL Server 7100 1200 Service Maintenance Manual

Troubleshooting

Initial Troubleshooting

Follow these general procedures to troubleshoot the DIGITAL server.
•
Record all configuration information and have it readily available.
•
Turn off the server, wait until all hard disk drives completely spin down, and
then turn it back on.
•
Ensure that all cables and connections are secure.
•
Make sure all necessary video, printer, and application device drivers are
properly installed.
•
Try not to troubleshoot more than one problem at a time.
•
Try to duplicate the problem.
•
Run the diagnostic software.
•
Run the SCU.
•
Run the SCSI or RAID configuration utility if you have problems after
connecting devices.
4-2