Initial Troubleshooting - Digital Equipment 3100R Series Service Maintenance Manual

Troubleshooting

Initial Troubleshooting

Follow these general procedures to troubleshoot the DIGITAL server.
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Record all configuration information and have it readily available.
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Turn off the server, wait until all hard disk drives completely spin down, and
then turn it back on.
•
Ensure that all cables and connections are secure.
•
Make sure all necessary video, printer, and application device drivers are
properly installed.
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Try not to troubleshoot more than one problem at a time.
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Try to duplicate the problem.
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Run the diagnostic software.
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Run the SCU.
•
Run the SCSI or RAID configuration utility if you have problems after
connecting devices.
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