C-More Micro-Graphic Panel Runtime Errors - C-more micro EA1-S6ML Hardware User Manual

C-more Micro-Graphic Panel Runtime Errors

The C-more Micro-Graphic panel includes built-in diagnostics that check for proper operation
of the panel when it is running a project that has been transferred to its memory. Faults detected
while the panel is running will produce a "Runtime" error. These errors are displayed in a
popup window in the center of the panel's display.
Troubleshooting a Panel Runtime Error:
Follow these steps to troubleshoot a panel runtime error.
1. Check the panel cable connections.
2. Cycle power at the panel.
3. Resend the project.
4. If the error still occurs, reset the panel back to factory default. Refer to Chapter 5 for details
NOTE: User memory is cleared when factory defaults are reset. Use the C-more Micro-Graphic
programming software to read the program from the panel and save a backup copy.
Panel Errors
If more than one panel error occurs, each error message will display sequentially for three
seconds with a two second delay between each message.
When only one panel error is active, that message will display continuously until it is no longer
active.
Error Code Error Message
R001 PC software tool Timeout
CRC Error occurred during
R002
project transfer from PC.
Project Check Sum Error.
R003
Resend Project file to Panel.
Protocol Module Check Sum
R004 Error. Resend Project File to
Panel
Panel Check Sum Error. Panel
R005 Info (Not Project) will be
initialized.
SW Ver. Mismatch. Use
R006
software Ver.xx xx.
Option module detected
R100
without external power
R101 Unsupported module detected
® EA1-MG6-USER-M Hardware User Manual, 1st Ed. Rev C, 09/10
Micro-Graphic Panel Errors
Possible Solutions
Check cables and connections.
Cycle power at the panel.
See Chapter 8 for Electrical Noise Problems.
Check the area for sources of noise: electrical motors, transformers, etc.
Check for proper grounding
Resend the project.
Cycle power.
Resend the project.
From the Setup Menu screen, reset panel options.
Update to current version programming software and panel firmware.
EA-MG-SP1 or EA-MG-P1 optional power adapter module is installed
on a C-more 3" Micro-Graphic panel without a 12-24 VDC power
source. Provide 12-24 VDC power to the optional module.
EA-MG-SP1 or EA-MG-P1 optional power adapter module for a C-more
3" Micro-Graphic panel is installed on a C-more 6" Micro-Graphic panel.
Remove the EA-MG-SP1 or EA-MG-P1.
Chapter 8: Troubleshooting
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