How To Clear Mail Jammed In The Feeder - Neopost IS-5000 Operator's Manual

How to clear mail jammed in the Feeder

To clear mail jammed in the Feeder:
1. Open the cover.
2. Gently remove the jammed envelopes.
3. Close the cover.
Paper Jamming in the Dynamic Scale
Occasionally envelopes can become jammed in the Dynamic Scale.
Possible cause
• The size of the item(s) is incorrect.
• Envelopes are not properly stacked in
the Feeder.
The mail transport path should be regularly cleaned. See
the Mail Path on page 254 .
Action
1.
Clear the Dynamic Scale as indicated
below.
2.
Correct the cause indicated in the left
column:
- Mail sizes: see
on page 277 .
- Envelope stacking: see
Mixed Mail Feeder
Cleaning
Mail Specifications
Using the
on page 91
265
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