How To Clear Mail Jammed In The Feeder - Neopost IS-5000 User Manual

OMEGA1_US.book Page 275 Vendredi, 1. octobre 2010 10:46 10
Feeder Stoppages/Jams
Problem : Envelopes are stopped in the Feeder.
Possible cause
Mail piece is too thick.
•
Mail size is incorrect.
•
Too many envelopes are on the
•
feed deck.
Envelopes are
•
stacked on the feed platform.
Sealing is ON while feeding sealed
•
envelopes.
Sealing is ON while feeding en-
•
velopes in a wrong position.
The selection fingers are blocked.
•
The mail transport path should be regularly cleaned. See
ing the Mail Path

How to Clear Mail Jammed in the Feeder

How to Clear
To clear mail jammed in the Feeder:
1
Mail Jammed in
the Feeder
2
3
Action
1 Clear the Feeder as indicated
2 Correct the cause:
not properly
1 Feed sealed envelopes only with
2 Check that already closed en-
Correct the cause:
1 Envelope feeding: see
Correct the cause:
1 The selection fingers have not
2 The selection fingers have been
p.264.
Open the cover.
Gently remove jammed
envelopes.
Close the cover.
below.
Mail Specifi-
Mail sizes: see

cations
p.295.
Envelope stack height: 7 3/4"

max.
Envelope stacking: see

the Feeder p.82.
sealing OFF.
velopes are properly sealed at the
leading edge. Envelopes not com-
pletely closed may jam.
Feeder p.82.
been lifted by a thick envelope.
lifted by a thin envelope.
Using
Using the
11
Clean-
275