How To Call E-Services Manually As The Supervisor - Neopost IS-5000 Operator's Manual

How to call E-services Manually as the Supervisor

To initiate a manual call as the Supervisor:
Log in as the Supervisor (see
1.
Press
E-Services
Your Mailing System connects to the server and downloads any information that is
waiting to be download such as rates, slogans, feature upgrades etc.
2. Check your mailbox for messages: see
Automated Call
This type of call is a re-occurring scheduled call that is configured during the installation of
your Mailing System. The only time you should perform an automated call outside of your
established call schedule is if it is requested by an authorized Neopost Service Technician.
Testing the Connection to E-services
You may test the connection to the E-Services Server via the commands displayed in the
E-Services Menu:
• Ping Server
Establishes a connection and checks whether the server answers to a 'ping' command.
This test:
- Validates connection settings (see
- Indicates that the Modem is functioning
- Indicates that the server can be contacted
• Test Server
Establishes a connection and tests the communication dialog with the server. This
test indicates that transactions can be completed and stored.
How to log in as Supervisor
and type 10.3 or select the path:
Standard Call
The Test Server command is a bandwidth test that should only be
initiated at by an authorized Neopost Service Technician.
on page 184), then :
Using your Mailbox on page 230 .
Connection Settings on page 216)
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