Label Jamming; How To Clear A Label Jammed In The Base - Neopost IS-5000 Operator's Manual

11.2

Label Jamming

A Label is jammed in the Base
Possible cause
A Label is blocked in the Automatic Label-
Dispenser or in the transport mechanism of
the Base.

How to clear a Label Jammed in the Base

To clear a Label jammed in the Base:
1. Try to disengage the blocked Label from the top of the dispenser. If it is not possible,
do the following:
2. Remove all Labels from the dispenser.
Make sure that a Label is not jammed at the bottom of the Dispenser.
3. Pull the Release Handle located underneath the Base.
4. Hold the handle open and push on the inside lever to unlock the Base compartment.
Action
Clear the Label from the Base as indicated
below.
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