Neopost IS-430 User Manual
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Neopost IS-430 User Manual

Mailing systems with imeter postage meter
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IS-430
MAILING SYSTEMS
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USER'S GUIDE
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Summary of Contents for Neopost IS-430

  • Page 1 IS-430 MAILING SYSTEMS wi wi wi wi wi t t t t t h iM h iM h iM h iM et et et et et er er er er er P P P P P os os os os os t t t t t age M...

  • Page 2: Table Of Contents

    Table of Contents 1 Read this First What you will Find in this Manual..........3 Safety Requirements..............5 2 Meet Your Mailing System System Layout.................11 Accessories ................13 Control Panel Features ............14 Connections ................17 Power Management ..............19 3 Processing Mail Choosing a Type of Stamp............23 Preparing and Starting your Work Session ......25 Processing [Standard] Mail .............31 Printing [Received] for Incoming Mail........42...
  • Page 3 7 Online Services Online Services Overview............. 113 Connecting to Online Services ..........114 Uploading Statistics .............. 117 System Online Services............118 eConfirmation Services............119 8 Configuring your Mailing System Settings Overview ..............127 Logging in / out as the Supervisor ........128 Changing the Display Language ..........

  • Page 4: Read This First

    Read this First 1 Read this First This section contains important information about safety precautions and environ- mental recommendations to operate your equipment in the best possible conditions. What you will Find in this Manual..........3 Safety Requirements ..............5 How to Disconnect your Mailing System................8...

  • Page 6: What You Will Find In This Manual

    What you will Find in this Manual What you will Find in this Manual Section 1: Read this First Make sure your have read and fully understood the safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual.
  • Page 7 Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING : indicates a human safety hazard. ATTENTION : brings to your attention a risk for equipment or mail that could result from an action you may perform. NOTE : remark that explains different scenarios or situations. TIP : advice to help save you time when processing your mail.

  • Page 8: Safety Requirements

    Safety Requirements Safety Requirements Power Connection Before connection, check whether the Mailing System is suitable for the local AC power voltage; refer to the type plates at the back of each system component. THIS SYSTEM MUST BE GROUNDED • Only connect the power plug to an outlet provided with a pro- tective ground contact.
  • Page 9 Compliance Energy Star compliance Your mailing machine is Energy Star compliant: it helps you to save energy and money while protecting the environment. Environmental compliance A program is implemented for the recycling of worn mailing machines and machines at the end of their lifetime. Contribute in a responsible way to the environmental pro- tection by consulting your retailer internet site, or by contacting him.
  • Page 10 Telephone and LAN Connections Your Mailing System uses the telephone network to connect to the Postal Services and to your customer online services. You may also use a LAN (high speed internet connection) to connect to your customer Online Services and to a mail accounting software (MAS), located on a separate PC.
  • Page 11 Disconnecting your Mailing System How to Disconnect your Mailing System How to How to First switch your Mailing System to mode (see Turn the Mailing System to OFF Mode p.20 ). Disconnect your Mailing System Only unplug the power cord when the Mailing System is in mode or Sleep mode to avoid keeping the ink cartridge in an...

  • Page 12: Meet Your Mailing System

    Meet Your Mailing System 2 Meet Your Mailing System Get to know your Mailing System in this section. System Layout ............... 11 Accessories................13 Control Panel Features ............14 Connections................17 Power Management ............19 How to Turn the Mailing System to Sleep Mode............. 19 How to Turn the Mailing System to OFF Mode...............

  • Page 14: System Layout

    System Layout System Layout Mailing system with feed-table Weighing Platform Measures the weight of mail pieces. Automatic Label Contains labels to be printed. Dispenser System Base Prints envelopes (or labels) and controls the Mailing System. Control Panel Allows you to control the Mailing System. Label Storage Use this slot to store extra labels horizontally.
  • Page 15 Inside the system base Sealer Bottle Automatically seals mail when the function is acti- (if installed) vated. Cover Lift by front side to open. Ink Cartridge Prints the postal imprint on envelopes. Postal Security Device Postage meter. Stores postage funds and tracks post- (PSD) age usage.

  • Page 16: Accessories

    Accessories Accessories Report Printer (option) A USB printer can be directly connected to the mailing system for printing mailing- related reports. For more information about compatible printers that can connect to your mailing system, please contact technical support. Barcode Scanner (option) This scanner is used: to identify accounts through barcodes •...

  • Page 17: Control Panel Features

    Control Panel Features Control Panel Features See control panel and screen layout on the flap of the manual cover. Display Areas Account Displays account currently selected. Ad die Indicates that an ad die (slogan) will be printed. Date Displays the date that will be printed. Imprint Memory Displays selected imprint memory when applicable.
  • Page 18 Keys and Shortcuts NAVIGATION KEYS Return Goes back to the previous screen. Home Screen Returns the system to the Home screen. Menu Accesses the menu settings. Validates a selection. Navigation Navigate up or down in lists or menus. Arrows SHORTCUT KEYS Funds Accesses funds management (including adding funds).
  • Page 19 Keypad Use For different contexts, the table below indicates the successive characters you may obtain by pressing keys several times in a row. Alpha-numeric Custom text Modem settings 2ABCabc 2ABC 3DEFdef DEF3 4GHIghi GHI4 5JKLjkl JKL5 6MNOmno MNO6 7PQRSpqrs PQRS7 8TUVtuv TUV8 9WXYZwxyz...

  • Page 20: Connections

    Connections Connections Connectors Your Mailing System has an Universal Serial Bus (USB) port that allows you to connect to a modem, printer or other USB memory key. Power Connector To wall socket COM4 Future use COM2/3 To Weighing Platform(s) COM1 Not used LAN Port To customer services and/or software applications on...
  • Page 21 Connection Diagram View LAN Port To customer services and/or software applications on a PC (option) USB Modem To telephone network Telephone cable To wall socket (analog telephone line case) Wall Socket Power Source Power connectors Connectors Nota: Power connectors are shown in section p.17.

  • Page 22: Power Management

    Power Management Power Management The System can only use the LAN if the LAN cable is connected BEFORE the power chord is plugged in. Energy Star® Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution.

  • Page 23: How To Turn The Mailing System To Off Mode

    OFF Mode If you want to turn OFF your system you can use the ON/OFF button located on the right side of the Base. How to Turn the Mailing System to OFF Mode How to Turn the How to Turn the Turn your system to 'Sleep' Mode (see Mailing System to Sleep Mode p.19 )

  • Page 24: Processing Mail

    Processing Mail 3 Processing Mail This section describes how you can run mail: choose a type of stamp, select a rate and weighing method, activate sealing and so on, depending on the type of process you need to apply to your mail. Choosing a Type of Stamp...........23 Preparing and Starting your Work Session......25 How to Sort Mail ......................

  • Page 26: Choosing A Type Of Stamp

    Choosing a Type of Stamp Choosing a Type of Stamp Customizing Your Stamp When processing mail you will be required to select the'Type of stamp ' you need. For example, you can select “Standard” to print postage, or “Received” to print the date on incoming mail, or “No printing”...
  • Page 27 Type of Process and Type of Stamp The table below indicates the 'Type of stamp' to choose, depending on the type of process you want to apply to each set of mail. The column on the right indicates, for each Type of stamp, the options available for each type of Stamp.

  • Page 28: Preparing And Starting Your Work Session

    Preparing and Starting your Work Session Preparing and Starting your Work Session Preparation steps Performing these steps is recommended to help you to run your mail efficiently. Mail preparation involves: Sorting mail by type and task , to make processing faster (p.26 ) •...

  • Page 29: How To Sort Mail

    Sorting Mail by Type and Task To save time, sort your mail in groups that have similar characteristics. This will prevent you having to change the stamp parameters too often and allow you to fully benefit from the automatic features of your Mailing System, particularly Differ- ential Weighing that allows you to process mail much quicker.

  • Page 30: How To Log In And Start A Work Session

    Turning On Your System and Starting a Work Session Turning the system on automatically starts a work session on the Mailing System. At start-up, depending on specific supervisor settings: The access to the system may be open • You may have to enter a PIN code •...
  • Page 31 Home Screen [Standard] : If this screen is displayed, no other step is required to navigate through the system. Login Screen: If the Login Screen is displayed, enter your operator PIN code Account Screen: If the Account Screen is displayed, select your account as follows.

  • Page 32: How To Change The Current 'Type Of Stamp

    Selecting the Type of Stamp For each stack of mail you have sorted (see p.26 ), select the type of stamp you need to process your mail as follows. How to Change the Current 'Type of Stamp' How to Change Once you are logged in as user: the Current 'Type Either:...

  • Page 33: Frequently Asked Questions

    Frequently Asked Questions System check list: Question... Answer Do I have enough postage? Press and enter to check your funds bal- ance. How to Add Funds to the PSD To add funds, see (Meter) p.67 . Do I need to clear the Batch Clear batch counters if you intend to issue a report Batch Counter ?

  • Page 34: Processing [Standard] Mail

    Processing [Standard] Mail Processing [Standard] Mail In this Section This section describes how to process [Standard] Mail: Applying postage using different rates • Re-dating mail • See also Choosing a Type of Stamp About the use of the Type of stamp, see p.23 .

  • Page 35: How To Apply Standard Postage (Settings)

    Applying Standard Postage Setting the Postage The procedure below outlines steps in a recommended sequence to process your mail. As mail requirements differ from day to day, some of the settings may not be nec- • essary, or their order may vary. You must begin with selecting the Type of stamp to gain access to the additional •...
  • Page 36 Additionally, you can configure stamp elements from the Customize stamp screen as follows: Check or change the Ad die selection : Ad die None Select and then select an Ad die (or ) in the die list How to Add (or Cancel) screen.
  • Page 37 For more details, see Selecting a Rate p.48 . You may also enter the postage amount manually : on the home screen, type directly the amount using the keypad. Select a weighing Mode (if you did not enter any amount) Depending on the quantity and type of mail you have to process, you can choose an efficient weighing method that Choosing a...

  • Page 38: How To Apply Standard Postage (Running Mail)

    Running Mail The way you will handle mail mainly depends on the weighing method you have Weighing Type chosen. The weighing method is indicated by the icon in the zone of the screen. If you need to change the current account before applying post- How to Change age (on account-enabled configurations), see Accounts...
  • Page 39 If you want to print several identical labels : Press and enter the number of labels. Make sure the labels are available in the label dispenser (see Filling the Label Dispenser p.62 ). Press to print the labels. Differential Weighing In optional mode From the [Standard] home screen, to print postage on mail pieces:...
  • Page 40 Differential Weighing Automatic Label In optional mode From the [Standard ] home screen: Place the stack of mail you want to process on the weighing platform, and then follow the instructions on the screen or the steps below. Withdraw the first mail piece from the top of the stack. The Mailing System displays weight and postage on the home screen, starts motors and prints the label automatically.
  • Page 41 In other modes (Manual Weight Entry , no weight ...) From the [Standard] home screen: Press . System motors start running. Insert the mail piece into the mail path against the rear- guide wall, side to be printed facing upwards. If a mail piece is bigger than mail path maximum thickness (see Mail Specifications p.195 ), press...

  • Page 42: How To Re-Date Mail (Settings)

    Re-dating Mail Set-Up Requirements The procedure below outlines steps required to re-date mail that has already been processed. Applying Standard Postage The sequence is similar to sequence (p.32 ), except for the following settings: Postage must be set to zero and have the date of mailing correct •...
  • Page 43 To change the type of stamp , select Stamp type and then Type of stamp select [Standard] in the screen. For more How to Change the Current 'Type of Stamp' details, see p.29. Customize To change the date or date format from the stamp screen as follows: Date...

  • Page 44: How To Re-Date Mail (Running Mail)

    Running Mail How to Re-Date Mail (Running Mail) How to The postage amount is displayed on the home screen. To Re-Date Mail print postage directly on to mail pieces: (Running Mail) Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, with the side to be printed facing...

  • Page 45: Printing [Received] For Incoming Mail

    Printing [Received] for Incoming Mail Printing [Received] for Incoming Mail In this Section This section describes how to use the [Received] type of stamp, to: Print the date on incoming mail, and/or • Print 'Received' on incoming mail. • See also Choosing a Type of Stamp About the use of the Type of stamp, see p.23 ).
  • Page 46 Check or change the type of stamp . Build stamp Press to access the screen: To select an option on the screen , use related keys located on the right hand side of the display. Stamp type To change the type of stamp , select and then Type of stamp select [Received] in the...

  • Page 47: How To Process Received Mail (Running Mail)

    Running Mail To run mail, follow the procedure below after you have completed the steps in to Process Incoming Mail (Settings) p.42 . How to Process Received Mail (Running Mail) How to Process On the [Received] home screen: Received Mail Press .

  • Page 48: Running [No Printing] Mail

    Running [No Printing] Mail Running [No Printing] Mail In This Section This section describes how to use the [No printing] type of stamp, for: Sealing envelopes using the auto-feeder sealer (if installed). • Only conveying mail, for counting or testing purposes. •...

  • Page 49: How To Process Mail Without Printing (Running Mail)

    Check or change the type of stamp : imprint Press to access the screen: Stamp type To change the type of stamp , select and then Type of stamp select [No printing] in the screen. For more How to Change the Current 'Type of Stamp' details, see p.29.

  • Page 50: Settings Details

    Settings Details Settings Details Changing the Current Account To process a batch of mail pieces using another account (on account-enabled con- figurations), change the account as follows. How to Change Accounts How to Change To change accounts: Accounts As a user: Press and type or select the path:...

  • Page 51: How To Select A Rate

    Selecting a Rate Selecting a rate allows the Mailing System to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for big parcels, How to Enter the Weight Manually entered manually (see p.54 ).
  • Page 52 Using the Rate Wizard The Rate Wizard is an alternative method of selecting rates that will guide you through the rate selection process of all types of mail. To select an option on the screen: Highlight options using the arrow keys •...

  • Page 53: How To Enter Postage Manually

    Entering Postage Manually To enter the postage amount manually, follow the procedure below. How to Enter Postage Manually How to Enter On the home screen: Postage Type directly the first figure of the amount using the keypad. Manually Manual amount entry screen appears.
  • Page 54 Choosing a Weighing Type Depending on the accessories and features on your Mailing System, several weighing methods are available. You can also enter the weight manually if you know it: see How to Enter the Weight Manually p.54 . Weighing modes Depending on the type of mail you want to process, choose a weighing method ac- cording to the recommendations in the table below.
  • Page 55 Details on the Weighing Modes All weighing options listed below may not be available in your Mailing System. Check with customer service to see how you can easily add weighing features to your Mailing System via online services. Manual Weight Entry ( •...

  • Page 56: How To Change The Weighing Type

    Changing the Weighing Type At start-up, the default weighing type is active. See also How to Change the To change the default weighing mode as supervisor, see • Default Weighing Type p.138 . To change the weighing type according to the type of process you want to run (see •...

  • Page 57: How To Enter The Weight Manually

    Entering Weight Manually You can enter the weight manually if a mail piece exceeds the weighing capacity of all your weighing platform. If this situation occurs, you will need to print the postage amount on a label to stick onto the mail piece. How to Enter the Weight Manually How to Enter the To enter the weight manually from the home screen, you must...
  • Page 58 Configuring the Stamp Depending on the current Type of stamp, you can modify the elements printed on mail pieces as follows: Change printed date • Add a pre-loaded Ad die to the left of the stamp • Adding a custom text to the left of the stamp (you must first create it in supervisor •...

  • Page 59: How To Change The Date

    Advancing or Omitting the Date The Date Advance function allows you to change the date printed on mail pieces. You can set the date advance feature (from supervisor mode) to change at a fixed time. This is useful if you process mail after the last mail pickup for the day.

  • Page 60: How To Add (Or Cancel) A Text On The Stamp

    Adding Text and/or Ad Die to the Stamp You can add a text and/or an ad die to the stamp, as illustrated below. How to Add (or Cancel) a Text on the Stamp How to Add (or To add a text to the stamp, or to cancel the text: Cancel) a Text on Either: the Stamp...

  • Page 61: How To Add (Or Cancel) An Ad Die On The Stamp

    How to Add (or Cancel) an Ad Die on the Stamp How to Add (or To add an ad die to the stamp or cancel the ad die: Cancel) an Ad Either: Die on the Stamp Press Press and type or select the path: >...

  • Page 62: How To Move The Stamp (Print Offset)

    Moving the Stamp (Print Offset) You can move the stamp away from the edge of the envelope when printing on thick envelopes with rounded edges. 1 - Imprint printing offset How to Move the Stamp (Print Offset) How to Move To add an offset to the stamp position: the Stamp As a user:...

  • Page 63: How To Use An Imprint Memory

    Using Imprint Memories Imprint Memories allow you to create a preset memory that can include the rate, custom text, ad die and date mode for the Type of stamp you would like to use. In account-activated configurations, Imprint Memories allow you assign postage costs to pre-selectedaccounts .

  • Page 64: Advanced Operations

    Advanced Operations Advanced Operations Emergency Stop If you want to stop the system in the event of an emergency: How to Enable an Emergency Stop How to Enable To stop the run process immediately: an Emergency Press Stop Using Batch Counters Batch counters allow you to track and report pieces (items) and postage (value) since the last counter reset.

  • Page 65: How To Count Mail Pieces By Weighing

    Piece Counting This function uses the Weighing Platform to count a stack of identical mail pieces. How to Count Mail pieces by Weighing How to Count To count mail pieces by weighing: Mail pieces by As a user: Weighing Press and type or select the path: >...

  • Page 66: Money Operations

    Money Operations 4 Money Operations This section describes how you can load and manage money in your Mailing System to allow postage operations. Overview ................65 Managing Funds ..............66 How to Check the PSD (Meter) Funds................66 How to Add Funds to the PSD (Meter) ................67 Unlocking the PSD (Postal Inspection) .......69 How to Unlock the PSD....................

  • Page 68: Overview

    Overview Overview The Postal Security Device (PSD ) — Postage Meter The PSD, located in the base, handles the funds (or money) in your Mailing System. The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary. Check that your Mailing System is connected to a telephone line Connections or network (see...

  • Page 69: Managing Funds

    Managing Funds Managing Funds Checking Funds You can check the total postage used and the remaining funds in the PSD at any time. To check that the funds are available to complete your current task. Use the following steps to display your available postage funds. How to Check the PSD (Meter) Funds How to Check To check available funds:...

  • Page 70: How To Add Funds To The Psd (Meter)

    Adding Funds You can add funds to your Mailing System at any time by complete the steps listed below. The Mailing System then connects to the Postal Services and validates the operation. How to Add Funds to the PSD (Meter) How to Add To add funds to the PSD: Funds to the PSD...
  • Page 71 Funds Used / Funds Available You can open the screen to check your account balance once the transaction is complete How to Check the PSD (Meter) Funds (see p.66 ). See also As supervisor, you can set the Mailing System to ask for a PIN code for crediting. •...

  • Page 72: Unlocking The Psd (Postal Inspection)

    ing the PSD (Postal Inspection) Unlocking the PSD (Postal Inspection) Manual Call The postal service requires your postage meter (PSD) to periodically connect for postal security regulation. If you have not connected your system after a period your system will automatically be deactivated. You have to do a connection within 90 days.

  • Page 74: Managing Accounts And Assigning Rights

    Managing Accounts and Assigning Rights 5 Managing Accounts and Assigning Rights This section describes how you can manage accounts as the supervisor to track postage funds usage and/or set access rights to a variety of functions on your Mailing System. Accounting and Assigning Rights Overview ......73 Selecting an 'Account Mode' ..........74 Guidelines to Setup an Account...........75...

  • Page 76: Accounting And Assigning Rights Overview

    Accounting and Assigning Rights Overview Accounting and Assigning Rights Overview Postage Tracking and Access Control Your Mailing System allows you to track postage by account/department and to add security to prevent unauthorized use of a variety of functions. Track postage expenditures: the Accounts function •...

  • Page 77: Selecting An 'Account Mode

    Selecting an 'Account Mode' Selecting an 'Account Mode' Introducing the 'Account Modes' The 'Account mode' allows you to set up both the Accounts and the Access Control Accounting and Assigning Rights Overview functions (see p.73 ). The table below lists the functional access control for each account mode. Access Control Function 'No account with access 'No account'...

  • Page 78: Guidelines To Setup An Account

    Guidelines to Setup an Account Guidelines to Setup an Account See also Selecting an 'Account Mode' p.74 . • Setting up 'No Account' The 'No Account' mode provides users with unlimited access to the system (self- service type). This is the default mode in your Mailing System. Implementing “No account”...

  • Page 79: How To Change A Shared Pin Code

    Setting up 'No Account with Access Control' If you want to prevent unauthorized use of the Mailing System and do not want to use accounts, use the “No Account with Access Control” mode. This provides a single PIN code for all authorized users. Implementing “No account with access control”...
  • Page 80 Setting up 'Accounts ' In 'Accounts' Mode, users must select an account before they can process their mail. The user can change accounts at any time during mail processing. If only one account is available, the Mailing System automatically selects it at start up. Implementing the “Accounts Mode”...
  • Page 81 Setting up 'Accounts with Access Control ' In the 'Accounts with Access Control' Mode, users must first enter a PIN code and then select an Account. They can change accounts once they have logged in. The supervisor can restrict accounts for each user. If only one account is available, the Mailing System automatically selects it at start up.
  • Page 82 Setting up 'Remote Account Management' 'Remote Account Management', allows you to manage accounts and/or operator PINs from a PC-based software program (MAS). The PC application provides advanced postal and/or shipping expense management in order to monitor, track and control your mailing and shipping costs. You can allow the Mailing System to be used even when not connected to the PC.

  • Page 83: Selecting An 'Account Mode

    Selecting an 'Account Mode' Selecting an 'Account Mode' See also Guidelines to Setup an Account p.75 . • How to Display and Change the 'Account Mode' How to Display To display and change the 'Account mode': and Change the How to Log in as Supervisor As supervisor (see p.128 ): 'Account Mode'...

  • Page 84: Managing Accounts

    Managing Accounts Managing Accounts Selecting an Account Mode Accounts You can only manage accounts in the Mode. Before creating accounts , see Setting up 'Accounts ' p.77 . Additional information Account names must be unique within the system. Account Information Number of accounts The number of accounts you can create is set to 25 by default and can be increased to 100 if required.
  • Page 85 Additional information See also About changing the maximum number of accounts, see Account level p.118 . • Printing the current account list. • Account Management Follow the steps below to create, modify, activate/deactivate or delete accounts. Importing/Exporting You can also import a list of accounts. See Account Lists p.86 .

  • Page 86: How To Create An Account

    Creating Accounts How to Create an Account How to Create How to To Create an account activate the mode “accounts”. See Display and Change the 'Account Mode' p.80 an Account How to Log in as Supervisor As supervisor (see p.128 ): Press and type 5.2.1...

  • Page 87: How To View / Edit Account Information

    Editing Accounts Use the following steps to modify an account name or account status. The account number cannot be edited once it is created. How to View / Edit Account Information How to View / To view or edit an account: Edit Account How to Log in as Supervisor As supervisor (see...

  • Page 88: How To Activate / Deactivate An Account

    Activating Accounts This function allows you to create accounts in advance and prevent them being used before your account structure is complete. How to Activate / Deactivate an Account How to Activate To activate or deactivate an account: / Deactivate an How to View / Edit Account Information Perform procedure p.84 .

  • Page 89: How To Export An Account List

    Importing/Exporting Account Lists You can import an account list to or export an account list from your mailing machine as a CSV file using OLS or a USB memory key. Imported accounts are created and added to the existing account list as unformatted accounts.

  • Page 90: How To Import Accounts

    Importing Account List To import accounts into your Mailing System, place the CSV file on a USB memory key. You can only import CSV files located in the root directory of the USB memory key. The CSV file should have the following characteristics: Name Format is ACS_yyyymmdd_hhmmss.CSV (example: ACS_20091007_035711.CSV...

  • Page 91: Managing Operators

    Managing Operators Managing Operators Account with Access control Mode and as supervisor, you can create up to 50 'op- Accounting and Assigning Rights erators' that each correspond to a PIN code (see Overview p.73 ). This section only applies to the Account with Access Control Accounting and Assigning Rights Overview Mode (see p.73 )

  • Page 92: How To Create An Operator

    Operator Management Follow the steps outlined below to create, modify, activate/deactivate or delete ope- rators. See also Operator Options p.88 . • Operator List Report To print the current list of operators, see p.108 . • Creating Operators In order to create an operator you must first set up an “Account with Access Control”...

  • Page 93: How To Modify An Existing Operator

    Modifying Operators Follow the steps listed below to modify operator's name, PIN code, status or assigned accounts. How to Modify an Existing Operator How to Modify To modify an existing Operator: an Existing Op- How to Log in as Supervisor As supervisor (see p.128 ): erator...

  • Page 94: How To Activate / Deactivate An Operator

    Activating Operators The ability to select the status of an operator allows you to create as many operators as you need in advance. Users cannot use deactivated operator PIN codes for new operators. How to Activate / Deactivate an Operator How to Activate To activate or deactivate an Operator: / Deactivate an...

  • Page 96: Reports

    Reports 6 Reports This section explains how you can access and print reports for your Mailing System. Reports Overview ..............95 Generating a Report ............97 How to Generate a Report (as a User) ................97 How to Generate a Report (as Supervisor) ............

  • Page 98: Reports Overview

    Reports Overview Reports Overview As a user or supervisor, you can get a range of reports to regularly view, print or store information regarding your Mailing System usage, funds usage, account expen- ditures, etc. Your Mailing System can also upload basic data that can be viewed online. Enhanced online postal expense management reporting can be added as an option.
  • Page 99 Report name Report description Output Page Devices ACCOUNT DATA ** Account Report List of accounts in the system (supervi- p.105 sor only). Single Account Usage for a specific account selected p.106 in an account list, for a selected period. Multi Account Usage on all accounts in a selected p.107 period.

  • Page 100: Generating A Report

    Generating a Report Generating a Report To generate a report, select the desired report, and choose how you want to display or record the report: On screen • On an external printer (if any) • On a label • On a USB memory key •...

  • Page 101: Counter Data

    Counter Data Counter Data Batch Data Report This report displays the batch counter and the postage spent for outgoing mail (type of stamp [Standard]) since the last reset. Requirements To generate this report, you have to be logged in as a user. You must be in [Standard] stamp type to view the outgoing mail batch counter.
  • Page 102 Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To generate this report, you must be logged in as a user. You must be in [Received] stamp type to view incoming mail batch counter. Output Screen •...

  • Page 103: Postage Data

    Postage Data Postage Data Daily Usage Report This report displays, for each day of the selected period, usage data such as total items and total postage value. Requirements This report is available as a user or supervisor. You have to specify the Begin date and the End date of the report. When you specify the Begin date, the End date field is filled with a proposed value: Begin date + 31 days.
  • Page 104 Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage used. Requirements This report is available as user or supervisor. You have to specify the Begin date and an the End date of the report. Use the se- lection of month and year.
  • Page 105 Operational Permit This report displays permit mail data for a selected period. Requirements To generate this report, you have to be logged in as a user. Output Screen USB printer Fields Fields Comments For each permit indicia (including date only permit if present): Permit friendly name •...

  • Page 106: Funds Data

    Funds Data Funds Data Funds Summary Report This report displays the information on funds usage since the installation of the system. The content is limited to the history available in the PSD. Requirements This report is available as user or supervisor. Output On label •...
  • Page 107 Adding Postage Report This report displays the last postage refill operations performed on the machine in a selected period. Requirements For this report, you have to be logged in as a supervisor. Output Screen • USB printer • USB memory key •...

  • Page 108: Account Data

    Account Data Account Data Account Report This report displays the list of accounts in the system. Requirements To generate this report: You have to be logged in as a supervisor • The current 'Account mode' has to be Account • Output Printer •...

  • Page 109: Single Account Report

    Single Account Report This report displays postal expenditures for one account over a selected time period. You can select any account from the list. Requirements This report is available as a user or a supervisor. The current account mode has to be 'Accounts' or 'Accounts with access control'. You have to select an account in the list of accounts, then the Begin date and the End date of the report.
  • Page 110 Multi Account Report This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value. Requirements This report is available as a user or a supervisor.

  • Page 111: How To Generate The Operator List Report

    Operator List Report This report displays the operator list with PIN codes. Requirements To generate this report, you have to be logged in as a supervisor (not as a user). • Fields Data Comments For each Operator: There is no time period to enter.

  • Page 112: System Data

    System Data System Data Machine Configuration Report This report displays all supervisor settings. Requirements To generate this report, you have to be logged in as a supervisor. Output USB printer • USB memory key • Fields Fields Imprint default settings (Default Text, Default Ad die, Default Rate) Date advance parameters Funds settings (High value, Low Funds) Connections settings (phone numbers)

  • Page 114: Online Services

    Online Services 7 Online Services Online Services for your Mailing System allow you to update postal rates, download optional features and use discounted USPS postal services such as e-delivery con- firmation. Online Services Overview............ 113 Connecting to Online Services ..........114 How to Call Online Services Manually (as a User) ............

  • Page 116: Online Services Overview

    Online Services Overview Online Services Overview The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include: Online reporting : the usage of your machine is available from your personal, • secure web account, simplifying tracking and reporting of your postage expenses. eConfirmation Services : save money with USPS discounts on Delivery and Sig- •...

  • Page 117: Connecting To Online Services

    Connecting to Online Services Connecting to Online Services Automatic calls Automatic calls To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a live analog telephone line or network connection so that it can link to the Online Server automatically whenever required. For the usage of some services, some automatic calls are scheduled to upload cor- responding data.

  • Page 118: How To Call Online Services Manually (As A User)

    Manual Calls Manual calls allow you to connect to the Online Server in order to retrieve new infor- mation (update postal rates, ad-dies/slogan or messages) or to enable features and options (weigh platform capacity, number of accounts, differential weighing, etc.). You will be instructed to use this function when rates change if you do not have a rate protection agreement.

  • Page 119: How To Test The Connection To Online Services

    Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu: Ping server • Establishes a connection and checks whether the server answers to a 'ping' command. This test: Connection Settings Validates connection parameters (see p.151 )

  • Page 120: Uploading Statistics

    Uploading Statistics Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.

  • Page 121: System Online Services

    System Online Services System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.

  • Page 122: Econfirmation Services

    eConfirmation Services eConfirmation Services Service Overview With E-Confirmation Services, your mailing machine can capture and process USPS Delivery Confirmation , Signature Confirmation , and Certified Mail tracking label numbers. After upload to the Online Server, simply log on your Online Services Web account to monitor all of your USPS Confirmation Service delivery tracking records at a glance, or in detail, in one convenient location.
  • Page 123 e-Confirmation Service Customer Profile If you have purchased the E-Confirmation Edition with USPS tracking, on the Online Services web page, you can activate and define your e-mail notifications, as well as enter and maintain e-mail addresses for the notifications. The possible notifications are: Email Daily Report to the email address of the person who is to receive a daily •...

  • Page 124: The Process In Your Mailroom

    The Process in your Mailroom The Process in Apply a tracking label (supplied by your Customer Service) to your mail. your Mailroom For information about ordering new labels, please contact your Customer Service. Select the appropriate rate and e-Confirmation service on your machine display.

  • Page 125: How To Process Econfirmation Items Using The Wp

    Processing e-Confirmation Items Using your Weighing Platform If you plan to use the eConfirmation service frequently, the use of a handheld scanner to scan the tracking labels is recommended. The handheld scanner option is com- patible with the use of a weighing platform. For information about the optional scanner, please contact your Customer Service representative.

  • Page 126: How To Display Econf Record List And Details

    Press to print a tape, or place the item on the hopper. When printing is done, an eConfirmation record is created How to Display eConf Record List and Details (see p.123 ) below. If printing is cancelled at this stage, the current PIC number can- not be re-used for another mail piece.

  • Page 127: How To Modify An Econf Record Status

    Modifying an e-Confirmation Record You can modify an e-Confirmation in case you decide not to send an item processed with an eConfirmation Service. In this case you have to edit the corresponding record and change its status. Record status: PIC Valid : corresponds to a valid mail with eConfirmation Service to track through •...

  • Page 128: Configuring Your Mailing System

    Configuring your Mailing System 8 Configuring your Mailing System This section describes the general settings you can apply to your Mailing System. Some of them can be managed directly by all users whereas most of them require access as supervisor . Settings Overview...............
  • Page 129 Postage Imprint Default Settings........145 How to Change the Default Rate .................145 How to Change the Default Text ................146 How to Change the Default Ad Die ..............146 How to Set the Automatic Date Advance Time ............147 How to Set the Default Printing Offset ..............148 How to Activate / Deactivate Fractional Postage Values ........148...

  • Page 130: Settings Overview

    Settings Overview Settings Overview This section describes two types of settings that are available on your system: User settings , that only last as long as the user who applies them is logged in • Supervisor settings , sets the default or permanent settings of your Mailing •...

  • Page 131: Logging In / Out As The Supervisor

    Logging in / out as the Supervisor Logging in / out as the Supervisor Log in as supervisor You need to be logged in as supervisor to configure the Mailing System and perform functions such as managing accounts and access rights, generating certain reports, etc.

  • Page 132: How To Exit The Supervisor Mode

    Exiting the Supervisor Mode Follow the step below to exit the supervisor mode. You must exit the supervisor Mode before you can begin to print postage. How to Exit the Supervisor Mode How to Exit the To exit the supervisor mode: Supervisor Mode As supervisor: Press...

  • Page 133: Changing The Display Language

    Changing the Display Language Changing the Display Language You can choose a language among those available in the Mailing System for your mailing session (3 languages maximum). How to Change the Display Language How to Change To change the current display language: the Display As a user: Language...

  • Page 134: Enabling/Disabling Sounds

    Enabling/Disabling Sounds Enabling/Disabling Sounds You can enable or disable the system beeps separately: Beeps on keys • Beeps on warnings and errors. • How to Enable / Disable the Beeps How to Enable / To enable or disable the beeps: Disable the As a user: Beeps...

  • Page 135: Display Settings

    Display Settings Display Settings You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast How to Adjust To adjust the display contrast: the Display As a user: Contrast Press and type 11.3 or select the path: >...

  • Page 136: System Time-Outs And Settings

    System Time-outs and Settings System Time-outs and Settings System settings include: System motor time-outs • Sleep mode time-out • Smart Start : function that automatically starts the system motors when you • Choosing a Weighing withdraw the mail piece from the weighing platform (see Type p.51 ).

  • Page 137: How To Adjust The Time-Outs

    How to Adjust the Time-outs How to Adjust To adjust the time-outs: the Time-outs As a user: Press and type or select the path: > Job settings > Time-out settings Time-out setting screen is displayed. Select each field and specify the length of each the time-out (Use [C] to clear digits).

  • Page 138: How To Change System Time-Outs

    Setting Default Time-Outs How to Change System Time-Outs How to Change To change the system time-Outs: System Time- As Supervisor (see How to Log in as Supervisor p.128 ) Outs Press and type or select the path: > Default user settings > System settings > Time-out set- tings Timeout setting screen is displayed.

  • Page 139: High Value, Low Funds Warnings And Pin Codes

    High Value, Low Funds Warnings and PIN Codes High Value, Low Funds Warnings and PIN Codes Warnings Your Mailing System can warn you that the postage amount that you have typed is higher than a preset value. This high-amount warning prevents you from accidentally printing high postage amounts.

  • Page 140: How To Set/Cancel A Funding Pin Code

    Funding PIN Code You can create a funding PIN code to control access to only those who are au- Money Operations thorized to add postage. (see p.63 ). How to Set/Cancel a Funding PIN Code How to To set a funding PIN code: Set/Cancel How to Log in as Supervisor As supervisor (see...

  • Page 141: Weighing Settings

    Weighing Settings Weighing Settings The weighing settings include: Setting a default weighing type used for mailing • Activating/ De-activating the WP Automatic Selection functionality. • Zeroing the weigh platform • Checking on Zero Weight • Setting the GEO code that corresponds to the geographical location of the Mailing •...

  • Page 142: How To Activate The Automatic Weight Detection On The Wp

    Weighing Platform Automatic Selection This functionality shall be implemented for improving the user productivity and the ease of use of the mailing system. The user is able to change the weighing type to the WP standard weighing by putting a mail piece onto the WP. The WP standard weighing is automatically selected when a weight increase is detected on the WP.

  • Page 143: How To Zero The Weighing Platform

    Zeroing the Weighing Platform You can reset the Weighing Platform in the following ways: Set to zero : resets the weight to zero • Tare : sets the weight to zero with an additional tray on the Weighing Platform • Rezero : physically adjusts the Weighing Platform to zero.

  • Page 144: How To Rezero The Weighing Platform

    How to Rezero the Weighing Platform How to Rezero To re-zero the Weighing Platform: the Weighing How to Log in as Supervisor As supervisor (see p.128 ): Platform Press and type 6.1.2 or select the path: > System settings > Weighing functions > Zero Weigh Plarform Remove all items from the Weighing Platform.

  • Page 145: How To Change The Geo Code

    GEO Code The Weighing Platform calculates mail piece weights that have to be corrected ac- cording to the geographical location of the Mailing System, as weights can change with the altitude and latitude. The correcting geodesic code may be entered: Automatically with Online Services •...
  • Page 146 Geodesic map...
  • Page 147 Geodesic codes...

  • Page 148: Postage Imprint Default Settings

    Postage Imprint Default Settings Postage Imprint Default Settings The settings of the postage imprint 'by default' include: Stamp default settings : sets the default rate, text and ad die for mailing operations • Automatic Date Advance : enables early date change to continue printing postage •...

  • Page 149: How To Change The Default Text

    Changing the Default Text How to Change the Default Text How to Change To change the default text: the Default Text As supervisor (see How to Log in as Supervisor p.128 ): Press and type 3.3.1 or select the path: >...

  • Page 150: How To Set The Automatic Date Advance Time

    Automatic Date Advance The Automatic Date Advance function automatically changes the date printed on mail pieces at a preset time to the next 'working day' date. Example : You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.

  • Page 151: How To Set The Default Printing Offset

    Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. You can increase the disance to 1”. How to Set the Default Printing Offset How to Set the To change the default printing offset: Default Printing How to Log in as Supervisor As supervisor (see...

  • Page 152: Imprint Memories

    Imprint Memories 8.10 Imprint Memories The Imprint Memories are presets for your stamp types. As a user, you can quickly recall a saved setting to simplify operation and save time Using Imprint Memories (see p.60 ). As supervisor, you can create, edit/modify or delete an Imprint Memory. Each Imprint Memory is identified by a name and a number.

  • Page 153: How To Edit / Modify An Imprint Memory

    How to Edit / Modify an Imprint Memory How to Edit / To edit or modify an imprint memory: Modify an How to Log in as Supervisor As supervisor (see p.128 ): Imprint Memory Press and type or select the path: >...

  • Page 154: Connection Settings

    Connection Settings 8.11 Connection Settings Connection to the Postal Services or Online Services To add funds or access Online Services, the Mailing System can use the following networks: An analog / fax telephone line through an analog modem • An Internet access through a high speed LAN (Local Area Network). •...

  • Page 155: How To Set The Analog Modem Parameters

    Analog Telephone Line and Modem Settings These settings include the modem parameters, telephone number and prefix that the Money Op- Mailing System calls to fund the meter or connect to Online Services (see erations p.63 ). How to Set the Make sure the telephone line is selected: see Postal/Online Services Connection p.151 .

  • Page 156: Time And Date Management

    Time and Date Management 8.12 Time and Date Management Daylight Savings Time Transitions Your Mailing System normally auto-adjusts to Daylight Savings Time . However, if a manual adjustment is necessary, you can use either of the following procedures to correct the Mailing System time: How to Unlock the PSD As a user: p.69...

  • Page 158: Options And Updates

    Options and Updates 9 Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of stamp such as latest postal rates, additional texts or ad dies. Options and Updates Process..........157 How to Access the Options and Updates Menu ..........

  • Page 160: Options And Updates Process

    Options and Updates Process Options and Updates Process You can update your Mailing System by: Adding new options, such as Differential Weighing or increasing the maximum • number of accounts Adding enhanced online postal expense management or USPS E-services. • Update postal Rates •...

  • Page 161: Using The Mailbox

    Using the Mailbox Using the Mailbox The mailbox allows you to receive messages from the Mailing System or from customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages. Mailbox list screen indicates unread messages and allows you to delete read messages.

  • Page 162: How To Delete Messages

    How to Delete Messages How to Delete As a user: Messages Press and type or select the path: > Mailbox Mailbox screen is displayed. Select the message to be deleted and press [OK] . Delete message Select to erase the message. How to Delete Messages How to Delete How to Log in as Supervisor...

  • Page 163: Managing Options

    Managing Options Managing Options Consulting the Option List The option list includes the options actually loaded into your Mailing System and in- dicates the options that are activated. You can also display details for each option. For more information about the options you can add to your Mail- ing System, please contact customer service.

  • Page 164: How To Load New Options

    Activating New Options Process for Activating Options You can activate new options by connecting the Mailing System to Online Services server. New available options are automatically downloaded into your Mailing System and activated. Contact customer service to have new options ready for down- loading on the Online Services server.

  • Page 165: Managing Custom Text Messages

    Managing Custom Text Messages Managing Custom Text Messages You can enhance your mail and increase the “openability” of your mail by adding custom text messages to the left of the stamp. As supervisor, you can: Add custom text messages (and create a name for menu selection) •...

  • Page 166: How To Add A New Text Message

    Editing Text Use the procedures below to create, modify or delete texts. How to Add a New Text Message How to Add To add a new message: a New Text How to Display the List of Text Display the list of text. See Messages p.162 .

  • Page 167: Managing Ad Die

    Managing Ad Die Managing Ad Die The Ad dies are graphical slogans you can add on the left hand side of the stamp printed on mail pieces. As supervisor, you can: Display the list of ad dies • In the list, rename or delete ad dies ...

  • Page 168: How To Modify Or Delete An Ad Die

    Modifying the List of Ad Dies The procedure below allows you to change the menu name of an ad die or to remove an ad die from the list. How to Modify or Delete an Ad Die How to Modify To modify or delete an ad die: or Delete How to Display the List of Ad...

  • Page 169: Managing Postal Rates

    Managing Postal Rates Managing Postal Rates Your Mailing System uses rate tables to calculate postage amounts. As supervisor, you can: Display the list of rate tables and see which table the system is currently using • Download new postal rate tables. •...

  • Page 170: How To Download New Postal Rates

    Downloading New Postal Rates The procedure below allows you to download new rate tables. How to Download New Postal Rates How to To download new rates: Download New How to Check your Rate Display the list of rate tables (see Updates p.166 above).

  • Page 171: Updating System Software

    Updating System Software Updating System Software Occasionally it will be requested that you download new software for your Mailing System. You can perform this update only if your Mailing System is connected to the Online Connection Settings Services via a LAN connection (see p.151 ).

  • Page 172: How To Update The System Software

    Updating Procedure To check for available updates: Perform a call to the Online Services server (see How to Call Online Services • Manually (as Supervisor) p.115 ). After the call, your mailbox will contain a message indicating that a software •...

  • Page 174: Maintaining Your Mailing System

    Maintaining your Mailing System 10 Maintaining your Mailing System This section contains important information about the maintenance of your Mailing System in order to keep it in good condition. 10.1 Maintaining the Ink Cartridge ........... 173 How to Display Ink Level and Cartridge Data ............... 174 How to Display Ink Level and Cartridge Data .............

  • Page 176: Maintaining The Ink Cartridge

    Maintaining the Ink Cartridge 10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge for printing is located in the Mailing System and contains fluorescent red ink that has been tested and approved by the postal service. The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality.

  • Page 177: How To Display Ink Level And Cartridge Data

    Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: Ink consumed in percent • Ink color • Cartridge status (present or not present) • First used date • Best before Also check the date on the cartridge box.

  • Page 178: How To Align The Print Heads

    Setting the Headset Alignment Aligning the print heads is required if there is an between the top and the bottom of the imprints. Your Mailing System requires the heads to be aligned after each cartridge change. How to Align the Print Heads How to Align the To align the print heads: Print Heads...

  • Page 179: How To Clean The Print Heads Automatically

    Cleaning the Print Heads If the printing on envelopes or labels looks unclear or dirty in some way, clean the headset to restore the print quality. How to Clean the Print Heads Automatically How to Clean To clean the print heads automatically: the Print Heads As a user: Automatically...

  • Page 180: How To Change The Ink Cartridge

    Changing the Ink Cartridge The Power cord must be plugged in to move the cartridge into the 'replacement' position. How to Change the Ink Cartridge How to Change Open the cover: the ink car- tridge moves to the repla- the Ink Cartridge cement position.
  • Page 181 Insert the new ink cartridge, and then push it forward until you hear the click. Close the cover. The alignment process of the printing heads starts automa- tically.

  • Page 182: Cleaning The Mail Path

    Cleaning the Mail Path 10.2 Cleaning the Mail Path Cleaning the mail path includes: Cleaning the Mailing System sensors on the mail path. •...

  • Page 183: Maintenance Processes

    Maintenance Processes 10.3 Maintenance Processes The maintenance processes listed below are only to be completed on request from by Customer Service. Check that your Mailing System is connected to a telephone line or the LAN before starting. How to Log in as Supervisor As supervisor (see p.128 ): Press...

  • Page 184: How To Run The Installation Wizard

    Running the Installation Wizard This type of call should only be completed upon request from Customer Service. Check that your Mailing System is connected to a telephone network or to the LAN before starting. How to Run the Installation Wizard How to Run the To run the installation wizard: Installation...

  • Page 185: How To Run The Registration Update

    Performing the Update Registration Procedure to Change your Address This procedure is to be used if you have changed address. First contact your Customer Service to update your details, then you will be instructed to perform the update registration procedure. Updating Registration Check that your Mailing System is connected to the network before starting.

  • Page 186: Troubleshooting

    Troubleshooting 11 Troubleshooting This section helps you solve problems you may encounter while using your Mailing System. 11.1 Paper Jamming ..............185 How to Clear Mail Jammed in the Base................ 185 11.2 Label Jamming..............186 How to Clear a Label Jammed in the Base..............186 11.3 Weighing Problems ............

  • Page 188: Paper Jamming

    Paper Jamming 11.1 Paper Jamming Base Jamming Envelopes are stopped in the transport mechanism of the Base. Possible causes Actions Mailpiece is too thick. 1 Clear the Base as indicated below. • Mail size is incorrect. • 2 Correct the cause indicated in the left column: Mail Specifi- Mail sizes: see...

  • Page 189: Label Jamming

    Label Jamming 11.2 Label Jamming A Label is Jammed in the Base Possible causes Actions A label is blocked in the Automatic Clear the label as indicated below. Label-Dispenser or in the transport mechanism of the system base. How to Clear a Label Jammed in the Base How to Clear a To clear a label jammed in the Base: Label Jammed...

  • Page 190: Weighing Problems

    Weighing Problems 11.3 Weighing Problems The Weighing Device does not Weigh Properly If the Base does not display a correct weight, complete the following actions to correct the problem. Display – — lb _._oz indicates a weighing error. When this weighing error occurs on the home screen, the Standard Weigh- ing mode is automatically selected if the Automatic Weight Detec- How to Activate the Automatic Weight...
  • Page 191 To avoid weighing errors, make sure the weighing platform is clear when starting the system.

  • Page 192: Diagnostics And System Data

    Diagnostics and System Data 11.4 Diagnostics and System Data Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur during the life of your Mailing System. The system performs tests automatically to diagnose the problem and generate cor- responding reports.

  • Page 193: How To Access Diagnostic Data

    How to Access Diagnostic Data How to Access To gain access to a diagnostic data: Diagnostic Data How to Log in as Supervisor As supervisor (see p.128 ): Press and type or select the path: > Maintenance > Diagnostics The system requires you press [OK] to start the diagnostic tests, then displays the list of the tests.

  • Page 194: How To Display Software Data

    System Data As Supervisor, you have access to: The Software Data (PSD#, Loader, OS, PACK, XNDF DATA DELTA, language, • variant). The Hardware (system) Data (P/N of the base and the PSD). • The list of the events occurred in the machine (Base errors, PSD events and •...

  • Page 195: How To Display The Event Lists

    How to Display the Event Lists How to Display To display the event lists: the Event Lists How to Log in as Supervisor As supervisor (see p.128 ): Press and type 7.1.3 or select the path: > Maintenance > System info > Event list Select the >...

  • Page 196: Specifications

    Specifications 12 Specifications This sections contains the main specifications of your Mailing System. 12.1 Mail Specifications ............. 195 12.2 Recommended Operating Conditions ....... 196 12.3 General Specifications ............197 12.4 Operating Specifications ............ 198...

  • Page 198: Mail Specifications

    Mail Specifications 12.1 Mail Specifications Envelope Specifications Envelope Dimensions (note: Your Mailing System can handle the envelope & flap sizes as illustrated below the illustration is not on scale) Envelope Weight 0.1 oz 2 lb 10.2 oz Envelope Thickness 0.008" 0.63"...

  • Page 199: Recommended Operating Conditions

    Recommended Operating Conditions 12.2 Recommended Operating Conditions Temperature and Relative Humidity Your Mailing System should only be operated in the following conditions: Temperature range Ambient temperature: 50°F - 104°F. Relative humidity 80% max. without condensation. Weighing accuracy To obtain the best weighing results, use a solid and steady table: Away from any doors •...

  • Page 200: General Specifications

    General Specifications 12.3 General Specifications Dimensions (Width x Length x Height) Base: 11.14" x 14.88" x 11.81" • Weight Base: 22 lb 0.7 oz • Catch tray: 2 lb 10.3 oz • Power Frequency: 60 Hz • Max. current rating (full configuration): 2.5 A •...

  • Page 201: Operating Specifications

    Operating Specifications 12.4 Operating Specifications Envelope dimensions and weights Max. length: 13" • Max. width: 10" • Sealing max. thickness: 3/8 inch. • Flap max. height: 3" • Min. thickness: 0.008"  Max. thickness (manual feed): 0.63"  Stack of envelopes Auto feeder: max 4"...

  • Page 202: Index

    Index Energy Star® 19 Access Control 73 Envelope Dimensions 195 Account 14, 82 Account Information 81 Account level 118 Feed Table 11 Accounts 77, 81 Fractional Setting 148 Accounts with Access Control 78 Funds 66, 67 Ad die 14, 57, 164 Automatic Date Advance 147 Automatic Label Dispenser 11 GEO Code 142...
  • Page 203 No Account 75 Sealer Bottle 12 No Account with Access Control 76 Selecting a Rate 48 Session 27 Sorting Mail 26 OFF 20 Sounds 131 Online Services 113 Specifications 197 Option List 160 Stamp 55, 57, 145 Options 161 Standard 31 Standard Weighing 35 Synchronize Call 115 PIN code 78, 137...

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