Neopost IS-420 User Manual
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Neopost IS-420 User Manual

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IS-420

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Summary of Contents for Neopost IS-420

  • Page 1 User Guide Mailing system IS-420...
  • Page 2 CONTROL PANEL DESCRIPTION INSIDE...
  • Page 3 CONTROL PANEL...

  • Page 4: Table Of Contents

    Table of Contents 1 Read this First What you will Find in this Manual..........3 Safety Requirements..............5 2 Meet Your Mailing System System Layout.................13 Accessories ................15 Control Panel Features ............16 Connections ................19 Power Management ..............21 3 Processing Mail Choosing a Type of Stamp............25 Preparing and Starting your Work Session ......27 Processing [Standard] Mail .............33 Printing [PPI] Mail (if available on the model) ......43...
  • Page 5 7 Online Services Online Services Overview............. 117 Connecting to Online Services ..........118 Uploading Statistics .............. 121 System Online Services............122 8 Configuring your Mailing System Settings Overview ..............125 Logging in / out as the Supervisor ........126 Changing the Display Language .......... 127 Enabling/Disabling Sounds...........

  • Page 6: Read This First

    Read this First 1 Read this First This section contains important information about safety precautions and environ- mental recommendations to operate your equipment in the best possible conditions. What you will Find in this Manual..........3 Safety Requirements ..............5 How to Disconnect your Mailing System................9...

  • Page 8: What You Will Find In This Manual

    What you will Find in this Manual What you will Find in this Manual Section 1: Read this First Make sure your have read and fully understood the safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual.
  • Page 9 Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING: indicates a human safety hazard. ATTENTION: brings to your attention a risk for equipment or mail that could result from an action you may perform. NOTE: remark that explains different scenarios or situations. TIP: advice to help save you time when processing your mail.

  • Page 10: Safety Requirements

    Safety Requirements Safety Requirements Power Connection Before connection, check whether the Mailing System is suitable for the local AC power voltage; refer to the type plates at the back of each system component. THIS SYSTEM MUST BE GROUNDED • Only connect the power plug to an outlet provided with a pro- tective ground contact.
  • Page 11 tection by consulting your retailer internet site, or by contacting him. He will inform you of the collection and treatment processes of these machines. CE compliance Products presented in this guide are conform to requirements of directives number 73/23/CEE and 89/336/CEE. This is a class A product.
  • Page 12 General Safety Before using your Mailing System, thoroughly read the operating instructions. • To reduce the risk of fire, electric shock and injury to persons, follow normal and • basic safety precautions for office equipment when using your Mailing System. To avoid damage, only use approved supplies (ink, tape, cleaners...).
  • Page 13 Telephone and LAN Connections Your Mailing System uses the telephone network to connect to the Postal Services and to your customer online services. You may also use a LAN (high speed internet connection) to connect to your customer Online Services and to a mail accounting software (MAS), located on a separate PC.

  • Page 14: How To Disconnect Your Mailing System

    Disconnecting your Mailing System How to Disconnect your Mailing System How to Dis- How to First switch your Mailing System to mode (see Turn the Mailing System to OFF Mode p.22). connect your Mailing System Only unplug the power cord when the Mailing System is in mode or Sleep mode to avoid keeping the ink cartridge in an...

  • Page 16: Meet Your Mailing System

    Meet Your Mailing System 2 Meet Your Mailing System Get to know your Mailing System in this section. System Layout ..............13 Accessories................15 Control Panel Features ............16 Connections................19 Power Management ............21 How to Turn the Mailing System to Sleep Mode............. 21 How to Turn the Mailing System to OFF Mode...............

  • Page 18: System Layout

    System Layout System Layout System Components Weighing Platform Measures the weight of mail pieces. Automatic Label Dis- Contains labels to be printed. penser System Base Prints envelopes (or labels) and controls the Mailing System. Control Panel Allows you to control the Mailing System. Label Storage Use this slot to store extra labels horizontally.
  • Page 19 Rear guide-wall Guides envelopes into the feeder. Auto label dispenser Contains labels to be printed. Auto feeder Automatically feeds the system with envelopes (optional). Side guide Holds large envelopes in place for feeding. Inside the system base Sealer Bottle (if Automatically seals mail when the function is acti- installed) vated.

  • Page 20: Accessories

    Accessories Accessories Report Printer (option) A USB printer can be directly connected to the mailing system for printing mailing- related reports. For more information about compatible printers that can connect to your mailing system, please contact technical support. Barcode Scanner (option) This scanner is used: to identify accounts through barcodes •...

  • Page 21: Control Panel Features

    Control Panel Features Control Panel Features See control panel and screen layout on the flap of the manual cover. Display Areas Account Displays account currently selected. Ad die Indicates that an ad die (slogan) will be printed. Date Displays the date that will be printed. Job memory Displays selected job memory when applicable.
  • Page 22 Funds Accesses funds management. Accesses preset stamp and account memories. These Job memories presets are managed by the supervisor. Print Labels Switches to label printing (instead of envelopes). Rate Selection Displays the rate selection screen. Stamp Configu- Accesses stamp selection and stamp set up screens. ration Weighing Mode Opens the weighing mode selection menu (Standard...
  • Page 23 Alpha-numeric Custom text Modem settings 8TUVtuv TUV8 9WXYZwxyz WXYZ9 , # / : @ * ? & ! - + \ . , # * + 'Clear' function 'Clear' function 'Clear' function...

  • Page 24: Connections

    Connections Connections Connectors Your Mailing System has an Universal Serial Bus (USB) port that allows you to connect to a modem, printer or other USB memory key. Power Connector To wall socket COM4 Future use COM2/3 To Weighing Platform(s) COM1 Not used LAN Port To customer services and/or software applications on...
  • Page 25 Connection Diagram LAN Port To customer services and/or software applications on a PC (option) USB Modem To telephone network Telephone cable To wall socket (analog telephone line case) Wall Socket Power Source Connectors Nota: Power connectors are shown in section p.19.

  • Page 26: Power Management

    Power Management Power Management The System can only use the LAN if the LAN cable is connected BEFORE the power chord is plugged in. Energy Star[reg ] Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution.

  • Page 27: How To Turn The Mailing System To Off Mode

    How to Turn the Mailing System to OFF Mode How to Turn the Turn your system to 'Sleep' Mode (see How to Turn the Mailing System to Sleep Mode p.21) Mailing System to OFF Mode Be sure that the light located next to the key (at the top right corner of the control panel) is Amber meaning that the Sleep...

  • Page 28: Processing Mail

    Processing Mail 3 Processing Mail This section describes how you can run mail: choose a type of stamp, select a rate and weighing method, activate sealing and so on, depending on the type of process you need to apply to your mail. Choosing a Type of Stamp...........25 Preparing and Starting your Work Session......27 How to Sort Mail ......................
  • Page 29 How to Move the Stamp (Print Offset)................70 How to Use an Imprint Memory ..................71 3.10 Advanced Operations............72 How to Enable an Emergency Stop.................72 How to Reset Batch Counters ..................72 How to Count Mail pieces by Weighing ................72 How to Fill the Automatic Label Dispenser..............74...

  • Page 30: Choosing A Type Of Stamp

    Choosing a Type of Stamp Choosing a Type of Stamp Customizing Your Stamp To process mail, you must first choose a 'Type of stamp' that corresponds to the type of process you want to apply to your mail: printing postage for different rates, using prepaid imprints, printing 'Received' and the date on incoming mail, etc.
  • Page 31 Type of Process and Type of Stamp The table below indicates the 'Type of stamp' to choose, depending on the type of process you want to apply to each set of mail. The column on the right indicates, for each Type of stamp, the options available for each type of Stamp.

  • Page 32: Preparing And Starting Your Work Session

    Preparing and Starting your Work Session Preparing and Starting your Work Session In this section This section recommends a list of preparation steps you should perform to help you run your mail efficiently. Mail preparation involves: Sorting mail by type and task, to make processing faster (p.28) •...

  • Page 33: How To Sort Mail

    Sorting Mail by Type and Task To save time, sort your mail in groups that have similar characteristics. This will prevent you having to change the stamp parameters too often and allow you to fully benefit from the automatic features of your Mailing System, particularly Differ- ential Weighing that allows you to process mail much quicker.

  • Page 34: How To Log In And Start A Work Session

    Turning On Your System and Starting a Work Session Turning the system on automatically starts a work session on the Mailing System. At start-up, depending on specific supervisor settings: The access to the system may be open • You may have to enter a PIN code •...
  • Page 35 You can also use a barcode scanner to select your account. To type letters instead of figures using the keypad, press the cor- responding key several times in a row like a cell phone. (Example : To have “N” press twice the key “6"). See also Changing To change allocating accounts when a session is already opened, see...

  • Page 36: How To Change The Current 'Type Of Stamp

    Selecting the Type of Stamp For each stack of mail you have sorted (see p.28), select the type of stamp you need to process your mail as follows. How to Change the Current 'Type of Stamp' How to Change Once you are logged in as user: the Current 'Type Either: of Stamp'...

  • Page 37: Frequently Asked Questions

    Frequently Asked Questions System check list: Question... Answer Do I have enough postage? Press and enter to check your funds bal- ance. How to Add Funds to the PSD To add funds, see (Meter) p.79. Do I need to clear the Batch Clear batch counters if you intend to issue a report Batch Counter?

  • Page 38: Processing [Standard] Mail

    Processing [Standard] Mail Processing [Standard] Mail In this Section This section describes how to process [Standard] Mail: Applying postage using different rates • Re-dating mail (depending on your country) • Correcting the postage amount (depending on your country) • See also Choosing a Type of Stamp About the use of the Type of stamp, see p.25.
  • Page 39 The type of stamp is indicated on line 2 of the screen. To select an option in the screen: Highlight the option using the arrow keys Then always press to validate your selection. Type To change the type of stamp, select the line, press [OK] Type of stamp and then select [Standard] in the...
  • Page 40 Type a rate number to select a rate or display new rate options Rate wizard Press 8 to select the and choose rate options in lists. Selecting a Rate For more details, see p.60. You may also enter the postage amount manually: on the home screen, type directly the amount using the keypad.

  • Page 41: How To Apply Standard Postage (Running Mail)

    To set the stamp quickly, consider using Imprint memories. The memories store stamp characteristics together with rates and, if Using Imprint Memories activated, charged account. See p.71. Running Mail The way you will handle mail mainly depends on the weighing method you have Weighing Type chosen.
  • Page 42 If a mail piece is bigger than mail path maximum thickness (see Mail Specifications p.191), press to print a label. The label is printed. The Mailing System prints postage and the mail piece (or label) is sent to the catch tray. If you want to print several identical labels: Press and enter the number of labels.
  • Page 43 The Mailing System applies postage and the mail piece (or label) is sent to the catch tray. Repeat the previous step for each piece of mail. To quit the process at any time, press When you remove the last object from the Weighing Platform, the Mailing System will ask if you want to print it.
  • Page 44 In other modes (Manual weight entry , no weight ...) From the [Standard] home screen: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to printed facing upwards. If you want to seal the envelope, first engage the flap into the moistener (if installed).

  • Page 45: How To Correct The Postage Amount (Settings)

    Correcting a Postage Amount (if available) Set-Up Requirements The procedure below outlines steps required to correct the postage amount on mail that has already been processed. [Date Correction] Mode (if available) The sequence is identical to (p.33), except for the following: Postage must be set to the desired additional amount, instead of •...

  • Page 46: How To Correct The Postage Amount (Running Mail)

    stamp screen as follows: Date Date Select and then select a date option in the advance Today's screen. Select for printing the current date. How to Change the Date For more details, see p.67. Press to return to the home screen. Set postage to the desired amount: - Type the postage amount on the home screen: this opens Manual amount...
  • Page 47 Otherwise, if you want to print several identical labels: Press and enter the number of labels. Make sure the labels are available in the Label Dispenser Filling the Label Dispenser (see p.74). Press to print labels. The Mailing System applies postage and the mail piece (or label) is sent to the catch tray.

  • Page 48: Printing [Ppi] Mail (If Available On The Model)

    Printing [PPI] Mail (if available on the model) Printing [PPI] Mail (if available on the model) In this Section This section describes the parameter settings and mail handling sequences for the mail processes that use the [PPI] type of stamp. See also Choosing a Type of To choose the type of stamp to use for each type of mail, see...

  • Page 49: How To Process Ppi Mail (Running Mail)

    Select the PPI to use. Selecting a Pre-Paid Imprint (PPI) p.63. Select a weighing mode (if you did not enter any amount) To change the current weighing mode, press Weighing type select a weighing type in the screen. How to Change the Weighing Type For more details, see p.65.
  • Page 50 If the Smart Start function is activated, the motors start automati- cally when you withdraw the mail piece from the weighing plat- How to Activate / Deactivate form. To enable Smart Start, see Smart Start p.132. Withdraw the envelope from the WP and insert it into the mail path against the rear-guide wall, side printed...
  • Page 51 To print the stamp, insert the mail piece into the base against the rear- guide wall, side to be printed facing upwards. If you want to seal the envelope, first engage the flap into the moistener (option). Do not try to moisten self-adhesive envelopes. If mail piece is bigger than mail path maximum thickness (see Mail Specifications p.191), press...
  • Page 52 Repeat the previous step of each piece of mail. To quit the process at any time, press When you remove the last object from the WP, the Mailing Sys- tem asks if you want to print it. You can answer .
  • Page 53 In other modes (Manual weight entry , No weight source). From the [PPI] home screen, to print postage on mail pieces: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to printed facing upwards.

  • Page 54: Date Correction] Mode (If Available)

    [Date Correction] Mode (if available) [Date Correction] Mode (if available) In this Section This section describes the settings and mail handling sequence for the mail process that require the Type of stamp [Date correction]. Use this Type of stamp to correct the postage date [mdash ] for example, to dispatch tomorrow a letter that has already been stamped today.

  • Page 55: How To Correct Date On Mail (Running Mail)

    To select an option in the screen: – Highlight the option using the arrow keys – Then press to validate your selection. Select [Date correction] and press [OK] to validate Change the postage date. Today's date is printed by default. To change the date, press Imprint to access the screen, and then select >...
  • Page 56 Insert the mail piece into the mail path against the rear-guide wall, side to printed facing upwards. If mail piece is bigger than mail path maximum thickness (see Mail Specifications p.191), press before you press print a label. The label is printed. The Mailing System applies postage and the mail piece (or label) is sent to the catch tray.

  • Page 57: Amount Correction] Mode (If Available)

    [Amount Correction] Mode (if available) [Amount Correction] Mode (if available) In this Section This section describes the settings and mail handling sequence for the mail process that require the Type of stamp [Amount correction]. Use this type of stamp to correct the postage amount. Only additions are possible (to increase the postage amount).

  • Page 58: How To Correct The Postage Amount (Running Mail)

    To select an option in the screen: – Highlight the option using the arrow keys – Then press to validate your . Select [Amount correction] in the list and press [OK] to va- lidate. Enter the additional postage amount. From the Home screen: Amount - Begin to type in the amount (keys 1 to 9 or dot).
  • Page 59 Insert the mail piece into the mail path against the rear-guide wall, side to printed facing upwards. If mail piece is bigger than mail path maximum thickness (see Mail Specifications p.191), press before you press print a label. The label is printed. The Mailing System applies postage and the mail piece (or label) is sent to the catch tray.

  • Page 60: Printing [Received] For Incoming Mail

    Printing [Received] for Incoming Mail Printing [Received] for Incoming Mail In this Section This section describes how to use the [Received] type of stamp, to: Print the date on incoming mail, and/or • Print 'Received' on incoming mail. • See also Choosing a Type of Stamp About the use of the Type of stamp, see p.25).

  • Page 61: How To Process Received Mail (Running Mail)

    To select an option on the screen: – Highlight the option using the arrow keys – Then always press to validate your selection. To change the type of stamp, select the Type line, press [OK] Type of stamp and then select [Received] from the screen and press [OK].

  • Page 62: Running [No Printing] Mail

    Running [No Printing] Mail Running [No Printing] Mail This section describes how to use the [] type of stamp, for: Conveying mail for sealing mail without printing. • Only conveying mail, for counting or testing purposes. • See also Choosing a Type of Stamp About the use of the Type of stamp, see p.25).

  • Page 63: How To Process Mail Without Printing (Running Mail)

    To change the type of stamp, select the Type line, press [OK] Type of stamp and then select [No printing] in the screen and press [OK]. Press to return to the home screen. You are now ready to process mail. Running Mail How to Process Mail without Printing (Running Mail) How to Process...

  • Page 64: Settings Details

    Settings Details Settings Details Changing the Current Account To process a batch of mail pieces using another account (on account-enabled con- figurations), change the account as follows. How to Change Accounts How to Change To change accounts: Accounts As a user: Press and type or select the path:...

  • Page 65: How To Select A Rate

    Selecting a Rate Selecting a rate allows the Mailing System to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for big parcels, How to Enter the Weight Manually entered manually (see p.66).
  • Page 66 through the rate selection process of all types of mail. To select an option on the screen: Highlight options using the arrow keys • Use the arrow keys to scroll from screen to screen • Then press to validate your selection. •...

  • Page 67: How To Enter Postage Manually

    Entering Postage Manually (if available) To enter the postage amount manually, follow the procedure below. How to Enter Postage Manually How to Enter On the home screen: Postage Type directly the first figure of the amount using the keypad. Manually Manual amount screen appears.

  • Page 68: How To Select A Ppi

    Selecting a Pre-Paid Imprint (PPI) You can select the PPI to use in a list. When selecting the PPI type of stamp, a default PPI is automati- cally selected. See also How to Change the Default PPI p.140. • Managing Prepaid Imprints (PPI) p.163.
  • Page 69 Choosing a Weighing Type Depending on the accessories and features on your Mailing System, several weighing methods are available. You can also enter the weight manually if you know it: see How to Enter the Weight Manually p.66. Choosing a Weighing Type Depending on the type of mail you want to process, choose a weighing method ac- cording to the recommendations in the table below.

  • Page 70: How To Change The Weighing Type

    You can leave all the mail pieces in a tray on the Weighing Platform: the Mailing System will ask you to confirm printing for the last item removed (from the tray). Differential Weighing Auto-Tape ( ) (optional) • Differential Weighing This mode is identical to except that the system automat- ically prints the postage on labels.

  • Page 71: How To Enter The Weight Manually

    Entering Weight Manually You can enter the weight manually if a mail piece exceeds the weighing capacity of all your weighing platform. If this situation occurs, you will need to print the postage amount on a label to stick onto the mail piece. How to Enter the Weight Manually How to Enter the To enter the weight manually from the home screen, you must...

  • Page 72: How To Change The Date

    Configuring the Stamp Depending on the current Type of stamp, you can modify the elements printed on mail pieces as follows: Change printed date • Add a pre-loaded Ad die to the left of the stamp • Adding a custom text to the left of the stamp (if allowed). You must first create it in •...

  • Page 73: How To Add (Or Cancel) A Text On The Stamp

    icon indicates the current selection. Press [OK] to apply changes and return to the configuration menu. Adding Text and/or Ad Die to the Stamp You can add a text (if allowed) and/or an ad die to the stamp, as illustrated below. Elements of a stamp imprint See also Managing Custom Text Messages (if available)

  • Page 74: How To Add (Or Cancel) An Ad Die On The Stamp

    See also Managing Custom Text Messages (if available) p.158 • How to Add (or Cancel) an Ad Die on the Stamp How to Add (or To add an ad die to the stamp or cancel the ad die: Cancel) an Ad Either: Die on the Stamp Press...
  • Page 75 1 -Imprint printing offset How to Move the Stamp (Print Offset) How to Move the To add an offset to the stamp position: Stamp (Print As a user: Offset) Press and type or select the path: > Job settings > Print position Print position setting screen is displayed.
  • Page 76 Using Imprint Memories Imprint Memories allow you to create a preset memory that can include the rate, custom text, ad die and date mode for the Type of stamp you would like to use. In account-activated configurations, Imprint Memories allow you assign postage costs to pre-selectedaccounts.

  • Page 77: Advanced Operations

    Advanced Operations 3.10 Advanced Operations Emergency Stop If you want to stop the system in the event of an emergency: How to Enable an Emergency Stop How to Enable To stop the run process immediately: an Emergency Press Stop Using Batch Counters Batch counters allow you to track and report pieces (items) and postage (value) since the last counter reset.
  • Page 78 press [OK]. The total number of items is displayed. You must first weigh 10 (ten) items in order to get the count of the total number of items.

  • Page 79: Filling The Label Dispenser

    Filling the Label Dispenser How to Fill the Automatic Label Dispenser How to Fill the To fill the Label Dispenser: Automatic Label Stack the labels and insert them in the dispenser, face to print on the right-hand side and peel-off tab on the top. Dispenser Push the block of labels down until you feel the label “click”...

  • Page 80: Money Operations

    Money Operations 4 Money Operations This section describes how you can load and manage money in your Mailing System to allow postage operations. Overview ................77 Managing Funds ..............78 How to Check the PSD (Meter) Funds................78 How to Add Funds to the PSD (Meter) ................79 Unlocking the PSD (Postal Inspection) .........

  • Page 82: Overview

    Overview Overview The Postal Security Device (PSD) [mdash ] Postage Meter The PSD, located in the base, handles the funds (or money) in your Mailing System. The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary. Check that your Mailing System is connected to a telephone line Connections or network (see...

  • Page 83: Managing Funds

    Managing Funds Managing Funds Checking Funds You can check the total postage used and the remaining funds in the PSD at any time. To check that the funds are available to complete your current task. Use the following steps to display your available postage funds. How to Check the PSD (Meter) Funds How to Check To check available funds:...

  • Page 84: How To Add Funds To The Psd (Meter)

    Adding Funds You can add funds to your Mailing System at any time by complete the steps listed below. The Mailing System then connects to the Postal Server and validates the operation. How to Add Funds to the PSD (Meter) How to Add To add funds to the PSD: Funds to the PSD...
  • Page 85 In the case of a communication error, the amount previously entered cannot be changed. Check connection settings (see p.148). Funds Used / Funds Available You can open the screen to check your account balance once the transaction is complete How to Check the PSD (Meter) Funds (see p.78).

  • Page 86: Unlocking The Psd (Postal Inspection)

    Unlocking the PSD (Postal Inspection) Unlocking the PSD (Postal Inspection) Manual Call The postal service requires your postage meter (PSD) to periodically connect for postal security regulation. If you have not connected your system after a period your system will automatically be deactivated. If your system is deactivated, you have to perform a connection to the Postal Services to unlock the PSD.
  • Page 87 The date of the next call is displayed on the screen.

  • Page 88: Managing Accounts And Assigning Rights

    Managing Accounts and Assigning Rights 5 Managing Accounts and Assigning Rights This section describes how you can manage accounts as the supervisor to track postage funds usage and/or set access rights to a variety of functions on your Mailing System. Accounting and Assigning Rights Overview ......85 Selecting an 'Account Mode' ..........86 Guidelines to Setup an Account...........87...

  • Page 90: Accounting And Assigning Rights Overview

    Accounting and Assigning Rights Overview Accounting and Assigning Rights Overview Postage Tracking and Access Control Your Mailing System allows you to track postage by account/department and to add security to prevent unauthorized use of a variety of functions. Track postage expenditures: the Accounts function •...

  • Page 91: Selecting An 'Account Mode

    Selecting an 'Account Mode' Selecting an 'Account Mode' Introducing the 'Account Modes' The 'Account mode' allows you to set up both the Accounts and the Access Control Accounting and Assigning Rights Overview functions (see p.85). The table below lists the functional access control for each account mode. Access Control Function 'No account' 'No account with access...

  • Page 92: Guidelines To Setup An Account

    Guidelines to Setup an Account Guidelines to Setup an Account See also Selecting an 'Account Mode' p.86. • Setting up 'No Account' The 'No Account' mode provides users with unlimited access to the system (self- service type). This is the default mode in your Mailing System. Implementing “No account”...

  • Page 93: How To Change A Shared Pin Code

    Setting up 'No Account with Access Control' If you want to prevent unauthorized use of the Mailing System and do not want to use accounts, use the “No Account with Access Control” mode. This provides a single PIN code for all authorized users. This is the default mode in your Mailing System.
  • Page 94 Setting up 'Accounts' In 'Accounts' Mode, users must select an account before they can process their mail. The user can change accounts at any time during mail processing. If only one account is available, the Mailing System automatically selects it at start up. Implementing the “Accounts Mode”...
  • Page 95 Setting up 'Remote Account Management' 'Remote Account Management', allows you to manage accounts and/or operator PINs from a PC-based software program (MAS). The PC application provides advanced postal and/or shipping expense management in order to monitor, track and control your mailing and shipping costs. You can allow the Mailing System to be used even when not connected to the PC.

  • Page 96: Selecting An 'Account Mode

    Selecting an 'Account Mode' Selecting an 'Account Mode' See also Guidelines to Setup an Account p.87. • How to Display and Change the 'Account Mode' How to Display To display and change the 'Account mode': and Change the How to Log in as Supervisor As supervisor (see p.126): 'Account Mode'...

  • Page 97: Managing Accounts

    Managing Accounts Managing Accounts Selecting an Account Mode Accounts You can only manage accounts in the Mode. Setting up 'Accounts' Before creating accounts, see p.89. Account names must be unique within the system. Account Information The number of accounts you can create is set to 25 by default and can be increased to 100 if required.

  • Page 98: How To Create An Account

    Importing/Exporting You can also import a list of accounts. See Account Lists p.96. See also Account Information p.92. • Creating Accounts How to Create an Account How to Create How to To Create an account activate the mode “accounts”. See Display and Change the 'Account Mode' p.91 an Account...

  • Page 99: How To View / Edit Account Information

    Press [OK] to confirm the creation of the account. Editing Accounts Use the following steps to modify an account name or account status. The account number cannot be edited once it is created. How to View / Edit Account Information How to View / To view or edit an account: Edit Account In-...

  • Page 100: How To Delete An Account

    status: active or inactive) and press [OK]. Account modifi- Accept the changes by pressing [OK] on the cation summary If an account is deactivated it is no longer visible to the operator. Deleting Accounts You may need to delete an account. How to Delete an Account How to Delete To delete an Account:...

  • Page 101: How To Export An Account List

    Importing/Exporting Account Lists You can import an account list to or export an account list from your mailing machine as a CSV file using OLS or a USB memory key. Imported accounts are created and added to the existing account list as unformatted accounts.

  • Page 102: How To Import Accounts

    To add accounts to your Mailing System, export the current account list and modify it before re-importing it into the Mailing System. See also Account Information Maximum number of accounts: p.92. • How to Import Accounts How to Import To import accounts from a CSV file: Accounts How to Log in as Supervisor As supervisor (see...

  • Page 104: Reports

    Reports 6 Reports This section explains how you can access and print reports for your Mailing System. Reports Overview ..............101 Generating a Report ............103 How to Generate a Report (as a User) ................. 103 How to Generate a Report (as Supervisor) ............

  • Page 106: Reports Overview

    Reports Overview Reports Overview As a user or supervisor, you can get a range of reports to regularly view, print or store information regarding your Mailing System usage, funds usage, account expen- ditures, etc. Your Mailing System can also upload basic data that can be viewed online. Enhanced online postal expense management reporting can be added as an option.
  • Page 107 Report name Report description Output Page Devices Account List List of accounts in the system (supervi- p.110 sor only). Single Account Usage for a specific account selected p.111 in an account list, for a selected period. Multi-Accounts Usage on all accounts in a selected p.112 period.

  • Page 108: Generating A Report

    Generating a Report Generating a Report To generate a report, select the desired report, and choose how you want to display or record the report: On screen • On an external printer (if any) • On a label • On a USB memory key •...

  • Page 109: Counter Data

    Counter Data Counter Data Batch Data Report This report displays the batch counter and the postage spent for outgoing mail (type of stamp [Standard]) since the last reset. Requirements To generate this report, you have to be logged in as a user. Output: Screen USB printer...
  • Page 110 Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To generate this report, you must be logged in as a user. You must be in [Received] stamp type to view incoming mail batch counter. Outputs Screen.

  • Page 111: Postage Data

    Postage Data Postage Data Daily Usage Report This report displays, for each day of the selected period, usage data such as total items and total postage value. Requirements This report is available as a user or supervisor. You have to specify the Begin date and the End date of the report. When you specify the Begin date, the End date field is filled with a proposed value: Begin date + 31 days.
  • Page 112 Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage used. Requirements This report is available as user or supervisor. You have to specify the Begin date and an the End date of the report. Use the se- lection of month and year.

  • Page 113: Funds Data

    Funds Data Funds Data Funds Summary Report This report displays the information on funds usage since the installation of the system. The content is limited to the history available in the PSD. Requirements This report is available as user or supervisor. Output: On label Screen...
  • Page 114 Adding Postage Report This report displays the last postage refill operations performed on the machine in a selected period. Requirements For this report, you have to be logged in as a supervisor. Output: Screen USB printer USB memory key Fields Comments Period Default period:...

  • Page 115: Account Data

    Account Data Account Data Account List Report This report displays the list of accounts in the system. Requirements To generate this report: You have to be logged in as a supervisor • The current 'Account mode' has to be Account •...

  • Page 116: Single Account Report

    Single Account Report This report displays postal expenditures for one account over a selected time period. You can select any account from the list. Requirements This report is available as a user or a supervisor. The current account mode has to be 'Accounts' or 'Accounts with access control'. You have to select an account in the list of accounts, then the Begin date and the End date of the report.
  • Page 117 Multi Account Report This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value. Requirements This report is available as a user or a supervisor.

  • Page 118: System Data

    System Data System Data Machine Configuration Report This report displays all supervisor settings. Requirements To generate this report, you have to be logged in as a supervisor. Outputs: Screen USB printer USB memory key Fields Imprint default settings (Default Text, Default Ad die, Default Rate) Date advance parameters Funds settings (High value, Low Funds) Connections settings (phone numbers)

  • Page 120: Online Services

    Online Services 7 Online Services Online Services for your Mailing System allow you to very easily achieve tasks such as updating postal rates, system software or optional features, and using services such as mail follow-up online. Online Services Overview............ 117 Connecting to Online Services ..........

  • Page 122: Online Services Overview

    Online Services Overview Online Services Overview The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include: Online reporting: the usage of your machine is available from your personal, • secure web account, simplifying tracking and reporting of your postage expenses. Rate Updates: maintain current postal rates with automatic, electronic, convenient •...

  • Page 123: Connecting To Online Services

    Connecting to Online Services Connecting to Online Services Automatic calls Automatic calls To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a live analog telephone line or network connection so that it can link to the Online Server automatically whenever required. For the usage of some services, some automatic calls are scheduled to upload cor- responding data.

  • Page 124: How To Call Online Services Manually (As A User)

    How to Call Online Services Manually (as a User) How to Call To trigger a generic call Online Services As a user: Manually (as a Press and type or select the path: User) > Online services > Generic call The Mailing System connects to the server and downloads the available elements (rates, ad dies, etc.).

  • Page 125: How To Test The Connection To Online Services

    Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu: Ping server • Establishes a connection and checks whether the server answers to a 'ping' command. This test: Connection Settings Validates connection parameters (see p.148)

  • Page 126: Uploading Statistics

    Uploading Statistics Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.

  • Page 127: System Online Services

    System Online Services System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.

  • Page 128: Configuring Your Mailing System

    Configuring your Mailing System 8 Configuring your Mailing System This section describes the general settings you can apply to your Mailing System. Some of them can be managed directly by all users whereas most of them require access as supervisor . Settings Overview...............
  • Page 129 Postage Imprint Default Settings........140 How to Change the Default Rate .................140 How to Change the Default PPI ................140 How to Change the Default Text ................141 How to Change the Default Ad Die ..............141 How to Set the Automatic Date Advance Time ............143 How to Set the Default Printing Offset ..............144...

  • Page 130: Settings Overview

    Settings Overview Settings Overview This section describes two types of settings that are available on your system: User settings, that only last as long as the user who applies them is logged in • Supervisor settings, sets the default or permanent settings of your Mailing System. •...

  • Page 131: Logging In / Out As The Supervisor

    Logging in / out as the Supervisor Logging in / out as the Supervisor You need to be logged in as supervisor to configure the Mailing System and perform functions such as managing accounts and access rights, generating certain reports, etc.

  • Page 132: Changing The Display Language

    Changing the Display Language Changing the Display Language You can choose a language among those available in the Mailing System for your mailing session (3 languages maximum). How to Change the Display Language How to Change To change the current display language: the Display As a user: Language...

  • Page 133: Enabling/Disabling Sounds

    Enabling/Disabling Sounds Enabling/Disabling Sounds You can enable or disable the system beeps separately: Beeps on keys • Beeps on warnings and errors. • How to Enable / Disable the Beeps How to Enable / To enable or disable the beeps: Disable the As a user: Beeps...

  • Page 134: Display Settings

    Display Settings Display Settings You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast How to Adjust To adjust the display contrast: the Display As a user: Contrast Press and type 11.3 or select the path: >...

  • Page 135: System Time-Outs And Settings

    System Time-outs and Settings System Time-outs and Settings System settings include: System motor time-outs • Sleep mode time-out • Smart Start: function that automatically starts the system motors when you • Choosing a Weighing withdraw the mail piece from the weighing platform (see Type p.64).

  • Page 136: How To Change System Time-Outs

    This is a user setting that only lasts as long as you are logged in. Setting Default Time-Outs How to Change System Time-Outs How to Change To change the system time-Outs: System Time- How to Log in as Supervisor As Supervisor (see p.126) Outs Press...

  • Page 137: How To Activate / Deactivate Smart Start

    Smart Start The Smart Start function detects when you are removing a mail piece from the weighing platform and automatically starts the system motors without you having to press the key. How to Activate / Deactivate Smart Start How to Activate To activate / deactivate the Smart Start function: / Deactivate How to Log in as Supervisor...

  • Page 138: High Value, Low Funds Warnings And Pin Codes (If Present)

    High Value, Low Funds Warnings and PIN Codes (if present) High Value, Low Funds Warnings and PIN Codes (if present) Warnings Your Mailing System can warn you that the postage amount that you have typed is higher than a preset value. This high-amount warning prevents you from accidentally printing high postage amounts.

  • Page 139: How To Set/Cancel A Funding Pin Code

    Funding PIN Code You can create a funding PIN code to control access to only those who are authorized Money Operations to add postage. (see p.75). How to Set/Cancel a Funding PIN Code How to Set/ To set a funding PIN code: Cancel a How to Log in as Supervisor As supervisor (see...

  • Page 140: Weighing Settings

    Weighing Settings Weighing Settings The weighing settings include: Setting a default weighing type used for mailing • Activating/ De-activating the WP Automatic Selection functionality. • Zeroing the weigh platform • Setting the GEO code that corresponds to the geographical location of the Mailing •...

  • Page 141: How To Activate The Automatic Weight Detection On The Wp

    Weighing Platform Automatic Selection This functionality shall be implemented for improving the user productivity and the ease of use of the mailing system. The user is able to change the weighing type to the WP standard weighing by putting a mail piece onto the WP. The WP standard weighing is automatically selected when a weight increase is detected on the WP.

  • Page 142: How To Zero The Weighing Platform

    Zeroing the Weighing Platform You can reset the Weighing Platform in the following ways: Set to zero: resets the weight to zero • Tare: sets the weight to zero with an additional tray on the Weighing Platform • Rezero: physically adjusts the Weighing Platform to zero. •...

  • Page 143: How To Tare The Weighing Platform

    How to Tare the Weighing Platform How to Tare the To tare the Weighing Platform: Weighing How to Log in as Supervisor As supervisor (see p.126): Platform Press and type 6.1.1 or select the path: > System settings > Weighing functions > Weigh Platform Tare Press [OK] to tare the Weighing Platform.

  • Page 144: How To Change The Geo Code

    GEO Code The Weighing Platform calculates mail piece weights that have to be corrected ac- cording to the geographical location of the Mailing System, as weights can change with the altitude and latitude. The correcting geodesic code may be entered: Automatically with Online Services •...

  • Page 145: Postage Imprint Default Settings

    Postage Imprint Default Settings Postage Imprint Default Settings The settings of the postage imprint 'by default' include: Stamp default settings: sets the default rate, text and ad die for mailing operations • Automatic Date Advance: enables early date change to continue printing postage •...

  • Page 146: How To Change The Default Text

    Press and type 3.3.4 or select the path: > Default user settings > Default imprint parameters > PPI Select the default PPI in the list. Press [OK] to validate. See also How to Select a PPI To change the current PPI, see p.63.
  • Page 147 Press and type 3.3.2 or select the path: > Default User Settings > Default Imprint Parameters > Ad Select the default ad die from the list, or None for no ad die. Press [OK] to validate.

  • Page 148: How To Set The Automatic Date Advance Time

    Automatic Date Advance The Automatic Date Advance function automatically changes the date printed on mail pieces at a preset time to the next 'working day' date. Example: You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.

  • Page 149: How To Set The Default Printing Offset

    Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. You can increase the distance by about 5 mm or 10 mm. How to Set the Default Printing Offset How to Set the To change the default printing offset: Default Printing How to Log in as Supervisor...

  • Page 150: Imprint Memories

    Imprint Memories 8.10 Imprint Memories The Imprint Memories are presets for your stamp types. As a user, you can quickly recall a saved setting to simplify operation and save time Using Imprint Memories (see p.71). As supervisor, you can create, edit/modify or delete an Imprint Memory. Each Imprint Memory is identified by a name and a number.

  • Page 151: How To Create An Imprint Memory

    Managing Imprint Memories How to Create an Imprint Memory How to Create To create an imprint memory: an Imprint As supervisor (see How to Log in as Supervisor p.126): Memory Press and type or select the path: > Predefined imprint management Imprint The current list of imprint memories is displayed in the memories...

  • Page 152: How To Delete An Imprint Memory

    How to Delete an Imprint Memory How to Delete To delete an imprint memory: an Imprint How to Log in as Supervisor As supervisor (see p.126): Memory Press and type or select the path: > Predefined imprint management Select an imprint memory from the list of saved imprint me- mories.

  • Page 153: Connection Settings

    Connection Settings 8.11 Connection Settings Connection to the Postal Services or Online Services To add funds or access Online Services, the Mailing System can use the following networks: An analog / fax telephone line through an analog modem • An Internet access through a high speed LAN (Local Area Network). •...

  • Page 154: How To Set The Analog Modem Parameters

    Analog Telephone Line and Modem Settings These settings include the modem parameters and the telephone number that the Money Op- Mailing System calls to fund the meter or connect to Online Services (see erations p.75). How to Set the Make sure the telephone line is selected: see Postal/Online Services Connection p.148.

  • Page 155: Time And Date Management

    Time and Date Management 8.12 Time and Date Management Daylight Savings Time Transitions Your Mailing System normally auto-adjusts to Daylight Savings Time. However, if a manual adjustment is necessary, you can use either of the following procedures to correct the Mailing System time: How to Unlock the PSD As a user: p.81...

  • Page 156: Options And Updates

    Options and Updates 9 Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of stamp such as latest postal rates, additional texts or ad dies. Options and Updates Process..........153 How to Access the Options and Updates Menu ..........

  • Page 158: Options And Updates Process

    Options and Updates Process Options and Updates Process You can update your Mailing System by: Adding new options, such as Differential Weighing or increasing the maximum • number of accounts Update postal Rates and Prepaid Postal Imprints (PPI) • Creating additional Texts for the stamp •...

  • Page 159: Using The Mailbox

    Using the Mailbox Using the Mailbox The mailbox allows you to receive messages from the Mailing System or from customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages. Mailbox list screen indicates unread messages and allows you to delete read messages.

  • Page 160: How To Delete Messages

    Delete message Select to erase the message. How to Delete Messages How to Delete How to Log in as Supervisor As supervisor (see p.126): Messages Press and type or select the path: > Mailbox Mailbox screen is displayed. Select the message to be deleted and press [OK]. Delete message Select to erase the message.

  • Page 161: Managing Options

    Managing Options Managing Options Consulting the Option List The option list includes the options actually loaded into your Mailing System and in- dicates the options that are activated. You can also display details for each option. For more information about the options you can add to your Mail- ing System, please contact customer service.

  • Page 162: How To Load New Options

    Activating New Options Process for Activating Options You can activate new options by connecting the Mailing System to Online Services server. New available options are automatically downloaded into your Mailing System and activated. Contact customer service to have new options ready for down- loading on the Online Services server.

  • Page 163: Managing Custom Text Messages (If Available)

    Managing Custom Text Messages (if available) Managing Custom Text Messages (if available) You can enhance your mail and increase the “openability” of your mail by adding custom text messages to the left of the stamp. As supervisor, you can: Add custom text messages (and create a name for menu selection) •...

  • Page 164: How To Modify Or Delete A Text Message

    Enter the name to be displayed on the menu for users, then press [OK]. How to Modify or Delete a Text Message How to Modify To modify or delete text: or Delete a Text How to Display the List of Text Display the list of text.

  • Page 165: Managing Ad Die

    Managing Ad Die Managing Ad Die The Ad dies are graphical slogans you can add on the left hand side of the stamp printed on mail pieces. As supervisor, you can: Display the list of ad dies • In the list, rename or delete ad dies ...

  • Page 166: How To Download New Ad Dies

    To change the name of the ad die: Edit Select Change the ad die name using the keypad and press [OK]. The system updates the ad die list. To delete the ad die: Delete Select The system asks for a confirmation. Press [OK] to confirm deletion.

  • Page 167: Managing Postal Rates

    Managing Postal Rates Managing Postal Rates Your Mailing System uses rate tables to calculate postage amounts. As supervisor, you can: Display the list of rate tables and see which table the system is currently using • Download new postal rate tables. •...

  • Page 168: Managing Prepaid Imprints (Ppi)

    Managing Prepaid Imprints (PPI) Managing Prepaid Imprints (PPI) As supervisor, you can: Display the list of PPIs in the machine • Add new PPIs using an USB memory key • Delete PPIs • How to Change the Default PPI Set the default PPI (see p.140).
  • Page 169 Confirm deletion, otherwise press The system updates the PPI list.

  • Page 170: Updating System Software

    Updating System Software Updating System Software Occasionally it will be requested that you download new software for your Mailing System. The software package may include feature enhancements or updates. Also, if you purchase an additional service, you may be required to download the software to support this new service.
  • Page 171 After downloading The Mailing System indicates it has to be re-started. Disconnect and reconnect the Mailing System power cord Connection Diagram (see p.20. After restarting, the Mailing System calls the server to confirm installation. The Mailing System is ready for use with the new software. No information is lost during the updating process: your data and settings remain unchanged.

  • Page 172: Maintaining Your Mailing System

    Maintaining your Mailing System 10 Maintaining your Mailing System This section contains important information about the maintenance of your Mailing System in order to keep it in good condition. 10.1 Maintaining the Ink Cartridge ..........169 How to Display Ink Level and Cartridge Data ............... 170 How to Display Ink Level and Cartridge Data .............

  • Page 174: Maintaining The Ink Cartridge

    Maintaining the Ink Cartridge 10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge for printing is located in the Mailing System and contains ink that has been tested and approved by the postal service. The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality.

  • Page 175: How To Display Ink Level And Cartridge Data

    Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: Ink consumed in percent • Ink color • Cartridge status (present or not present) • First used date • Best before Also check the date on the cartridge box.

  • Page 176: How To Align The Print Heads

    Setting the Headset Alignment Aligning the print heads is required if there is an between the top and the bottom of the imprints. Your Mailing System requires the heads to be aligned after each cartridge change. How to Align the Print Heads How to Align the To align the print heads: Print Heads...
  • Page 177 Press to exit.

  • Page 178: How To Clean The Print Heads Automatically

    Cleaning the Print Heads If the printing on envelopes or labels looks unclear or dirty in some way, clean the headset to restore the print quality. If the headset has to be cleaned too often, change the automatic cleaning interval as indicated.

  • Page 179: How To Change The Ink Cartridge

    Changing the Ink Cartridge The Power cord must be plugged in to move the cartridge into the 'replacement' position. How to Change the Ink Cartridge How to Change Open the cover: the ink cartridge moves to the the Ink Cartridge replacement position.
  • Page 180 Insert the new ink car- tridge, and then push it forward until you hear the click. Close the cover. The alignment process of the printing heads starts automatically.

  • Page 181: Filling The Moistener (If Available)

    Filling the Moistener (if available) 10.2 Filling the Moistener (if available) The hand-feed table uses water for sealing envelopes if a moistener is installed. When the system is out of water, the mailing process can continue but the envelopes are not sealed properly. How to Fill the Moistener How to Fill the To add water to the moistener.

  • Page 182: Cleaning The Mail Path

    Cleaning the Mail Path 10.3 Cleaning the Mail Path Cleaning the mail path includes: Cleaning moistener brushes and sponge (if installed). • Cleaning the Mailing System sensors on the mail path. •...

  • Page 183: Maintenance Processes

    Maintenance Processes 10.4 Maintenance Processes...

  • Page 184: How To Run The Installation Wizard

    Running the Installation Wizard You may wish to run the installation wizard after a system update. How to Run the Installation Wizard How to Run the To run the installation wizard: Installation How to Log in as Supervisor As supervisor (see p.126): Wizard Press...

  • Page 185: How To Run The Registration Update

    Performing the Update Registration Procedure to Change your Address This procedure is to be used if you have changed address. First contact your Customer Service to update your details, then you will be instructed to perform the update registration procedure. Updating Registration Check that your Mailing System is connected to the network before starting.

  • Page 186: Troubleshooting

    Troubleshooting 11 Troubleshooting This section helps you solve problems you may encounter while using your Mailing System. 11.1 Paper Jamming ..............183 How to Clear Mail Jammed in the Base................ 183 11.2 Label Jamming..............184 How to Clear a Label Jammed in the Base..............184 11.3 Weighing Problems ............

  • Page 188: Paper Jamming

    Paper Jamming 11.1 Paper Jamming Base Jamming Envelopes are stopped in the transport mechanism of the Base. Possible causes Actions Mailpiece is too thick. 1 Clear the Base as indicated below. • Mail size is incorrect. • 2 Correct the cause indicated in the left column: Mail Specifi- Mail sizes: see...

  • Page 189: Label Jamming

    Label Jamming 11.2 Label Jamming A Label is Jammed in the Base Possible causes Actions A label is blocked in the Automatic Clear the label as indicated below. Label-Dispenser or in the transport mechanism of the system base. How to Clear a Label Jammed in the Base How to Clear a To clear a label jammed in the Base: Label Jammed in...

  • Page 190: Weighing Problems

    Weighing Problems 11.3 Weighing Problems The Weighing Device does not Weigh Properly If the Base does not display a correct weight, complete the following actions to correct the problem. You have to check the weighing device as follows. Possible causes Actions The weighing device is not See the weighing type selection procedures in...

  • Page 191: Diagnostics And System Data

    Diagnostics and System Data 11.4 Diagnostics and System Data Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur during the life of your Mailing System. The system performs tests automatically to diagnose the problem and generate cor- responding reports.

  • Page 192: How To Access Diagnostic Data

    How to Access Diagnostic Data How to Access To gain access to a diagnostic data: Diagnostic Data How to Log in as Supervisor As supervisor (see p.126): Press and type or select the path: > Maintenance > Diagnostics The system requires you press [OK] to start the diagnostic tests, then displays the list of the tests.

  • Page 193: How To Display The Event Lists

    How to Display the Event Lists How to Display To display the event lists: the Event Lists How to Log in as Supervisor As supervisor (see p.126): Press and type 7.1.3 or select the path: > Maintenance > System info > Event list Select the >...

  • Page 194: Specifications

    Specifications 12 Specifications This sections contains the main specifications of your Mailing System. 12.1 Mail Specifications .............. 191 12.2 Recommended Operating Conditions ....... 192 12.3 General Specifications ............193 12.4 Operating Specifications ............ 194...

  • Page 196: Mail Specifications

    Mail Specifications 12.1 Mail Specifications Envelope Specifications Envelope Dimensions (note: Your Mailing System can handle the envelope & flap sizes as illustrated below the illustration is not on scale) Envelope Weight 2.83 g 750 g Envelope Thickness 0.2 mm 10 mm...

  • Page 197: Recommended Operating Conditions

    Recommended Operating Conditions 12.2 Recommended Operating Conditions Temperature and Relative Humidity Your Mailing System should only be operated in the following conditions: Temperature range Ambient temperature: 50°F - 104°F. Relative humidity 80% max. without condensation. Weighing accuracy To obtain the best weighing results, use a solid and steady table: Away from any doors •...

  • Page 198: General Specifications

    General Specifications 12.3 General Specifications Dimensions (mm) (Width x Length x Height) Base: 283 x 378 x 300 • Weight Base: 10 kg • Auto Feeder: 6.5 kg • Catch tray: 60g •...

  • Page 199: Operating Specifications

    Operating Specifications 12.4 Operating Specifications Envelope dimensions and weights Max. length: 330 mm • Max. width: 254 mm • Flap max. height: 76 mm • Min. thickness: 0.2 mm  Max. thickness (manual feeder): 12 mm  Max. thickness (Automatic feeder) : 8 mm ...

  • Page 200: Index

    Index Access Control 85 Energy Star[reg ] 21 Account 16, 92 Envelope Dimensions 191 Account Information 92 Account level 122 Accounts 89, 92 Feed Table 13 Ad die 16, 68, 160 Funds 78, 79 Auto feeder 14 Auto label dispenser 14 Automatic Label Dispenser 13 Imprint Memories 71, 145 Automatic Date Advance 143...
  • Page 201 No Account 87 Sealer Bottle 14 No Account with Access Control 88 Selecting a Rate 60 Session 29 Sorting Mail 28 OFF 21 Sounds 128 Online Services 117 Specifications 193 Option List 156 Stamp 67, 68, 140 Options 157 Standard 33 Standard Weighing 36, 44 Supervisor 126 PIN code 134...
  • Page 202 4155900M/A - 01/02/2015...

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