Call Statistics; Call Status - Polycom V500 System Administrator's Manual

Administrator's Guide for the V500 System

Call Statistics

Call Status

6 - 2
The two Call Statistics screens provide information about the call in progress,
including:
This screen:
Call Statistics (1)
Call Statistics (2)
To view the Call Statistics screen:
Go to System > Diagnostics > Call Statistics and then select
•
• View Call Statistics during a call by pressing
control.
The Call Status screen provides call connection information. The spheres on
the screen provide details for each line. When you place a call, you'll see the
status change as the call connects.
To view the Call Status screen:
• Go to System > Diagnostics > Call Statistics.
• View Call Status during a call by pressing
You can highlight the spheres on this screen to see the number dialed, the
relevant status code, and details of any errors.
Displays this information:
• Call speed (transmit and receive)
• Video protocol, annexes, and format in use (transmit
and receive). The video protocol is shown in green if
the system is currently using error concealment.
• Audio protocol in use (transmit and receive)
• Number of packets lost and percentage packet loss
(transmit and receive) in IP calls
• Encryption type, key exchange algorithm type, and
key exchange check code (if the encryption option is
enabled and the call is encrypted)
• Far site details and call type
• Audio and video data rates specified (transmit and
receive)
• Video data rate and frame rate in use (transmit and
receive)
• Video packet loss and jitter in IP calls
• Audio packet loss and jitter in IP calls
• Far site details and call type
.
Help on the remote
Help on the remote control.