Checking System Status; Keeping Your Software Current - Polycom V500 System Administrator's Manual

Administrator's Guide for the V500 System

Checking System Status

Keeping your Software Current

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• Find out if the system you are calling has its power turned on and is
functioning properly.
• If you can make calls but not receive them, make sure that your system is
configured with the correct number.
The System Status screen provides detailed information about system settings,
IP and ISDN connections, time server connections, and other information that
is important to the functioning of the system. For an explanation of any of the
status items, select the item and press
When there is a change in system status that is a potential problem, you see an
alert at the bottom of the Place a Call screen.
To view System Status information:
Go to System > Diagnostics > System Status.
To get information about a status message:
Select the status message and press
If you have Internet access and a software key, you can use the web-based
Softupdate application to upgrade the V500 software. If you do not have
Internet access, your reseller can supply you with the V500 software update on
CD-ROM.
Do not power off the system during the software upgrade process. If the upgrade is
interrupted, the system may become unusable.
on the remote.
or on the remote control.