®
Dolphin
9500 Series Mobile Computer
Windows Mobile
Software for Pocket PCs 2003

   Related Manuals for Hand Held Products Dolphin 9500

   Summary of Contents for Hand Held Products Dolphin 9500

  • Page 1

    ® Dolphin 9500 Series Mobile Computer ™ Windows Mobile Software for Pocket PCs 2003 ™...

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    Disclaimer Hand Held Products, Inc. d/b/a HHP (“HHP”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HHP to determine whether any such changes have been made.

  • Page 3: Table Of Contents

    Required Safety Labels ......................... 1-2 Location..........................1-2 Dolphin 9500 Series Batch Terminal.................... 1-3 Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals ........1-3 Dolphin 9500 Series WLAN or WPAN Radio ..............1-4 Dolphin 9500 WWAN Radio ....................1-6 FCC Compliance...........................

  • Page 4: Table Of Contents

    Storing Batteries ........................3-12 Guidelines for Battery Use and Disposal ................3-12 Dolphin 9500 Series Technical Specifications ................3-13 Chapter 4 - Using Dolphin 9500 Series Mobile Computers Entering Data ..........................4-1 Today Screen ..........................4-2 Navigation Bar ..........................4-3 Pop-Up Menus ..........................

  • Page 5: Table Of Contents

    Chapter 5 - Settings Overview............................5-1 Personal Tab..........................5-2 Modifying the Start Menu ...................... 5-3 Headset Control ........................5-5 System Tab............................ 5-6 About ............................5-6 Backlight ..........................5-7 ClearType Tuner........................5-7 Clock ............................5-7 CPU Speed ..........................5-7 Memory ..........................5-8 Power............................

  • Page 6: Table Of Contents

    Chapter 7 - Wireless LAN Communications with 802.11b Overview............................7-1 Powering Up the 802.11b Radio Driver ................. 7-1 Configuration Utilities......................7-1 802.11b Settings..........................7-2 Status Tab ..........................7-3 Config Tab..........................7-5 Advanced Tab........................7-10 About Tab..........................7-11 The Status Icon ........................7-12 802.11b Wireless Security Supplement ..................

  • Page 7: Table Of Contents

    Chapter 9 - Wireless WAN Communications with GSM/GPRS Overview............................9-1 Powering Up the GSM/GPRS Radio Driver ................9-1 Tri-Band Antenna........................9-1 SIM Card Installation........................9-2 Using uPhone ..........................9-4 Using the Dialler ........................... 9-7 Making a Call ......................... 9-7 Receiving a Call ........................9-8 Ending a Call ..........................

  • Page 8: Table Of Contents

    Hand Strap and Stylus ......................11-7 Bottom Panel Features ........................ 11-7 Chapter 12 - Dolphin 9500 Series HomeBase Overview............................. 12-1 Dolphin 9500 Series HomeBase Parts and Functions..............12-2 Front Panel .......................... 12-2 Rear Panel ..........................12-4 Powering the HomeBase......................12-5 HomeBase Serial Connector .......................

  • Page 9: Table Of Contents

    Chapter 13 - Dolphin 9500 Series Mobile Base Overview............................. 13-1 Mobile Base Parts and Functions....................13-2 Front Panel ........................... 13-2 Bottom Panel ........................13-3 Powering the Dolphin Terminal....................13-4 Charging the Dolphin Terminal ....................13-4 Installing the Dolphin Mobile Base .................... 13-5 Mounting the Mobile Base ....................

  • Page 10

    Appendix A - Keyboard Combinations General Windows Keyboard Shortcuts..................A-1 43-Key Alpha/Numeric Keyboard .................... A-2 Blue Key Combinations ....................... A-2 Red Key Combinations ......................A-3 Num Lock Key Combinations....................A-3 35-Key Numeric/Alpha Keyboard ....................A-4 Blue Key Combinations ......................A-4 Alpha Mode Key Combinations....................

  • Page 11: Overview

    Ergonomics The patented shape of the Dolphin 9500 fits into either hand comfortably with major function keys that are easy to access. The adjustable hand strap on the back panel ensures a secure grip enabling true, one-handed operation. The integrated pistol-grip handle on the Dolphin 9550 provides intuitive point-and-shoot scanning over extended periods of use.

  • Page 12: Required Safety Labels

    Please read these guidelines carefully before using your Dolphin mobile computer. Location Safety labels appear on the back panel of both terminals. On Dolphin 9500 terminals, the required information is contained in the label. On Dolphin 9550 and Dolphin 9551 terminals, safety information is embedded in the plastic.

  • Page 13: Dolphin 9500 Series Batch Terminal

    Laser Notice No. 50, dated July 26, 2001. Hand Held Products, Inc. Hand Held Products, Inc. www.hhp.com www.hhp.com N10410 N10410 Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals Parameter Specification U.S.A FCC Part 15, Class B Canada ICES-003...

  • Page 14: Dolphin 9550

    WLAN or WPAN Radio Dolphin 9500 Series RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC).

  • Page 15: Dolphin® 9500 Series Mobile Computer User's Guide

    Made in USA of US & imported parts. No user serviceable parts. Opening Voids Warranty. 0681 FCC ID: LUBBTM-1 Canada: 1693B9504 N10410 Socket Radio Hand Held Products, Inc. www.hhp.com N10410 Hand Held Products, Inc. www.hhp.com Dolphin 9501 Dolphin 9551 LASER LIGHT. DO NOT STARE INTO BEAM LASER LIGHT.

  • Page 16: Dolphin 9500 Wwan Radio

    Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). Note: The Dolphin 9500 model is the only terminal in the Dolphin 9500 Series that can be equipped with a GSM/GPRS radio for WWAN functionality.

  • Page 17: Fcc Compliance

    Dolphin mobile computers meet or exceed all applicable standards and have been manufactured to the highest level of quality. Dolphin 9500 Series Batch Terminal Dolphin 9500 Series Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.

  • Page 18: Rf, Regulatory, And Safety Agency Approvals For 802.11b And Bluetooth

    Canada RSS 133 Dolphin 9500 Series 802.11b and/or Bluetooth R&TTE Compliance Statement The HHP Dolphin 9500RF and Dolphin 9550RF are in conformity with all essential requirements of the R&TTE Directive (1999/ 5/EC). This equipment has been assessed to the following standards:...

  • Page 19: Pacemakers, Hearing Aids And Other Electrically Powered Devices

    The Dolphin Batch terminal does not contain a radio, and therefore, is not affected by microwave ovens. Care and Cleaning of Dolphin 9500 Series Terminals When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The terminal can be cleaned with a damp cloth.

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    1 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide...

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    Operating System The Dolphin 9500 Series is designed for easy, single-handed mobile data collection. Each mobile computer is equipped with an Intel PXA255 400MHz RISC processor for fast processing that is built for Windows Mobile-based Pocket PCs.The Dolphin 9500 Series is available with different types of 2D imagers and wireless radios to meet most any enterprise mobile data collection requirement.

  • Page 22: Dolphin 9500 Series Terminals

    There are four terminals in the Dolphin 9500 Series: Dolphin 9500, Dolphin 9550, Dolphin 9501, and Dolphin 9551. All models can be configured with the available options, except for GSM. Only the Dolphin 9500 terminal can be equipped with a GSM (WWAN) radio.

  • Page 23: Dolphin 9500 Series Peripherals

    The Dolphin Net Base is a four-slot charging/communication cradle that holds, powers, charges, and communicates with the terminal in each slot. Ethernet communication occurs via statically and dynamically-assigned IP addresses. For more information about the Dolphin Net Base, please consult the Dolphin 9500 Series Net Base Quick Start Guide. Dolphin QuadCharger™...

  • Page 24: Dolphin 9500 Series Accessories

    Dolphin Mobile Mount The Dolphin Mobile Mount, which holds a Dolphin 9500 terminal securely in place inside a vehicle, is an ideal, low-cost alternative to the Dolphin Mobile Base when communications are not required. When used in conjunction with the Dolphin Mobile Charger, the Dolphin Mobile Mount creates a complete mounting and charging solution for in-transit applications.

  • Page 25: Image Engine Options

    Image Engine Options Dolphin 9500 and Dolphin 9550 terminals can be equipped with one of the following engines: • IMAGETEAM™ 4100SR with green aimer, decodes from 2.5 to 12.5 in (6.3 to 32 cm) • IMAGETEAM™ 4100SF with green aimer, decodes from 2.1 to 8.9 in (5 to 22.6 cm) •...

  • Page 26: Using The Dolphin 9500 Series For The First Time

    If you ordered accessories for your terminals, verify that they are also included with the order. The Dolphin 9500 Hand Strap Hand Strap The Dolphin 9500 ships with the hand strap installed and fastened to the bottom panel with a clip; see Bottom Panel Features on page 3-9.

  • Page 27

    Time to Charge - Four hours for the main battery pack, eight hours for the internal backup battery the first time. Use only Dolphin 9500 series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by HHP will void the warranty and may damage the terminal.

  • Page 28

    Step 4. Initialize the Mobile Computer 1. Power on the terminal by pressing the POWER or SCAN key. The decode LED lights and the scan LED blinks for approximately three seconds. Do NOT press any keys while the terminal is booting up. 2.

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    After aligning the screen, follow the directions on the screen which take you through a simple exercise showing how to use the stylus and pop-up menus. Note: HHP recommends using screen protectors for Dolphin 9500 Series terminals; especially for those terminals used within applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen and are easily installed.

  • Page 30

    All configurations of the Dolphin 9500 Series install HHP Demos and HHP Utilities. If the terminal is configured with a wireless radio, the appropriate radio drivers and utilities for each radio install.

  • Page 31

    Step 9. Verifying Operations with HHP Demos The Dolphin 9500 Series mobile computer comes loaded with HHP Demos you can use to verify imaging and decoding. Verify Imaging The Image Demo enables you to use the imager to capture an image.

  • Page 32: Resetting The Terminal

    Resetting the Terminal There are two ways to reset the terminal: a soft and a hard reset. Soft Reset (Warm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset when • the terminal fails to respond. •...

  • Page 33: System Features

    Dolphin 9500 Series Hardware Overview System Features Processor Dolphin 9500 Series terminals are equipped with an Intel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Windows Mobile platforms on the market. Operating System The Windows Mobile platform provides a compact, highly efficient, scalable operating system.

  • Page 34: Front Panel Features

    Front Panel Features This section describes features on the front panel on Dolphin 9500 Series terminals. Decode LED Scan LED D O L P H I N 9 5 0 0 Magnesium top cover Display SCAN key POWER SCA N...

  • Page 35

    Display Dolphin 9500 Series terminals feature a 3.5” liquid crystal display (LCD) touch screen and is covered with an industrial, protective lens. The video graphic array (VGA) resolution is 1/4 (240 X 320 pixel). The touch screen is activated with the stylus (included with the terminal) or a finger.

  • Page 36: Back Panel Features

    Back Panel Features Because the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featured in its own section. Dolphin 9500 The following graphic describes features on the back panel of the Dolphin 9500 terminal.

  • Page 37

    OCR characters. Digital images taken with Dolphin 9500 Series terminals have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition. Files formats supported for image storage include Bitmap (.bmp), JPEG (.jpg) and Portable Network Graphics (.png).

  • Page 38: Dolphin 9550

    Dolphin 9550 This section describes the back panel of the Dolphin 9550. It contains the same features as the Dolphin 9500 described in the previous section with the additions of • a pistol-grip handle to hold and maneuver the terminal with greater ease, •...

  • Page 39: Dolphin 9501 And Dolphin 9551

    Rubber Bumpers The following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpers. Rubber Bumpers Stylus - inside the handle Stylus The stylus is used to operate the touch screen display. The Dolphin 9550 stores the stylus inside the pistol-grip handle. Dolphin 9501 and Dolphin 9551 Dolphin 9551 and Dolphin 9501 on page...

  • Page 40: Side Panel Features

    Dolphin 9500 Series terminals. The maximum speed is 115kbps. SD Memory Dolphin 9500 Series terminals contain an access door to an industry-standard SD memory interface. The secure digital access door seals the memory interface from moisture and particle intrusion and provides secure storage for read/write data.

  • Page 41: Bottom Panel Features

    Mechanical Connector The bottom panel of the Dolphin 9500 Series features a custom, industrial-grade connector with 17 pins. When seated in a Dolphin 9500 Series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector.

  • Page 42: Main Battery Pack, Internal Backup Battery

    Batteries Dolphin 9500 Series features intelligent battery technology. There are two types of battery power: the main battery pack installed in the back panel and the backup battery located inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over long periods.

  • Page 43: Managing Battery Power, Default Critical And Low Battery Points

    Managing Battery Power Data and files saved on Dolphin 9500 Series terminals may be stored in RAM; therefore, to help prevent data loss, maintain a continuous power supply to the terminal. When the main battery pack becomes low, the Low Battery Charge icon appears in the notification tray at the top of the screen.

  • Page 44: Checking Battery Power

    Checking Battery Power Tap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. Power system settings contains three tabs: Battery, Wireless, and Advanced. For more information, see Power on page 5-11.

  • Page 45: Dolphin 9500 Series Technical Specifications

    Dolphin 9500 Series Technical Specifications System Architecture Intel X-Scale PXA255 400MHz Processor: HHP Dolphin SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 Development Environment: HHP Dolphin .NET SDK for Pocket PC 2002 and 2003 - supports Visual Studio.NET 2003 (VB.NET and C#.NET)

  • Page 46

    Dolphin 9500 Series Technical Specifications 9500 Terminal – Batch: 19.7 oz. (558 gm), WLAN: 20.2 oz. (573 gm), WPAN: 20 oz. (567 gm), Weight: WLAN/WPAN: 20.3 oz. (576 gm) 9501 Terminal – 22.65 oz. (642 gm), all versions 9550 Terminal – Batch: 23.4 oz. (663 gm), WLAN: 23.9 oz. (677.5 gm) 9551 Terminal –...

  • Page 47: Entering Data

    Using Dolphin 9500 Series Mobile Computers Entering Data To enter data, you may: • Use the imager to capture images or scan bar code data into data fields • Use the 35-key, 43-key, or 56-key keyboards • Use the Soft Input Panel (SIP) ®...

  • Page 48: Today Screen

    Today Screen When the terminal powers one for the first time, you see the Today screen. You can also display it by tapping Start and then Today. On the Today screen, you can see at a glance important information for the day. Tap to adjust the volume Tap to change the date and time Tap to open to change owner information...

  • Page 49: Command Bar

    Navigation Bar The navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to switch to programs and close screens. Tap to open a program you have recently u Tap to open a program Tap to see additional programs Tap to see to customize your terminal...

  • Page 50: Pop-up Menus

    Pop-Up Menus With pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program.

  • Page 51: Selecting Programs

    Selecting Programs To see additional programs loaded on your terminal, tap Start > Programs. The Programs screen displays the programs that are not listed on the Start menu. To open a program, tap once on the icon. Note: Some programs have abbreviated labels underneath the icon. To see the full spelling of an abbreviated label, tap and hold the stylus on the label.

  • Page 52: Using The Imager

    2. Project the imager’s green aiming beam by: • Pressing and holding the SCAN key on both the Dolphin 9500 and Dolphin 9550. • Pressing and holding the Scan Trigger on the Dolphin 9550 and the Dolphin 9551.

  • Page 53

    Scanning Position Options The aiming beam is smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit. Symbologies with larger bars or elements (mil size) should be read farther from the unit.

  • Page 54: Capturing Images, Taking An Image

    Scan Key The SCAN key captures images on both the Dolphin 9500 and the Dolphin 9550 terminals. The SCAN key is the only way to capture an image on the Dolphin 9500; however, on the Dolphin 9550, you can also use the Scan trigger on the pistol-grip handle.

  • Page 55: Using The Keyboards

    Using the Keyboards The Dolphin 9500 Series feature three keyboard options: 35-key numeric/alpha keyboard, 43-key alpha/numeric keyboard, and 56-key full alpha/numeric keyboard. Each keyboard is backlit for easy viewing in various lighting conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.

  • Page 56: Using The Function Keys, Using The Navigation Keys

    Using the Function Keys Name Function By default, the Backlight key turns the keyboard backlight on and off. See Adjusting the Backlight Backlight page 4-15. This key appears on both the 35- and 56-key keyboards. Backspace (BKSP) The BKSP key moves the cursor back one space each time the key is pressed. If you are typing text, it deletes the previous character each time it is pressed.

  • Page 57: Using The Modifier Keys

    Using the Modifier Keys All three Dolphin 9500 Series keyboard options feature the standard PC keyboard modifier keys, Shift (SFT), Alt, and Control (CTRL) as well as Blue and Red modifier keys. Name & Key Function The SFT key modifies only the next key pressed; it must be pressed before each key you wish to Shift (SFT) modify.

  • Page 58

    35-Key Numeric/Alpha Keyboard The following graphic displays the 35-key numeric/alpha keyboard. SCAN key Power key Escape key Shift key Tab key Alpha Lock key Enter key Navigation keys Alpha Lock Indicators Space key Delete key Function keys Backspace key Backlight key CTRL, Blue, Red, ALT Modifier keys Alpha Lock Key (ALPHA) Because the 35-key keyboard defaults to numeric mode, the Alpha Lock key appears only on the 35-key keyboard.

  • Page 59

    43-Key Alpha/Numeric Keyboard The following graphic displays the 43-key alpha/numeric keyboard. SCAN key Escape key Power key Shift key Tab key Number Lock key Enter key Navigation keys Number Lock Indicators Backlight key (use with SFT to delete) Space key (use with SFT to backspace) CTRL, Blue, Red, ALT Modifier keys Number Lock (NUM) Because the 43-key keyboard defaults to alpha mode, the Number Lock key appears only on the 43-key keyboard.

  • Page 60: Key Full Alpha/numeric Keyboard, Key Combinations

    56-Key Full Alpha/Numeric Keyboard The following graphic displays the 56-key alpha/numeric keyboard. SCAN key Power key Escape key Backlight key Tab key Enter key Shift key Insert key Navigation keys Space key Backspace key Delete key CTRL, Blue, Red, ALT Modifier keys Note: To type a “Z”...

  • Page 61: Adjusting The Backlight, Color Display

    Adjusting the Backlight Both the keyboard and the display are backlit to enable better viewing in low-light conditions. All keyboards contains a Backlight key that toggles the backlight on and off; see Backlight on page 4-10. Keyboard By default, the Backlight key turns the keyboard backlight on and off for both color display and monochrome terminals.

  • Page 62: Monochrome Display, Adjusting The Contrast

    Monochrome Display Backlight The backlight for monochrome displays turns on and off when you press the Backlight key, but not when you tap the screen. Contrast In addition to the backlight, monochrome displays feature contrast adjustment. Adjusting the Contrast You can adjust the contrast using the keyboard or system settings. Using the Keyboard Press and hold the •...

  • Page 63: Communication Media Options

    9-1. Software Communication Programs Microsoft ActiveSync v3.7 or Higher Microsoft ActiveSync is a tool that enables Windows Mobile devices, such as the Dolphin 9500 Series, to exchange and synchronize application data with a desktop computer. For more information, see Using ActiveSync on page 6-2.

  • Page 64: Radio Options

    Radio Options Dolphin 9500 Series terminals can be configured with one or a combination of the following radios: • 802.11b • Bluetooth • GSM/GPRS (9500 only) Please note that the 9550 supports all radio options and configurations EXCEPT FOR GSM/GPRS.

  • Page 65: Powering Up A Radio

    Powering Up a Radio Requirements To successfully power up a radio, both the hardware module and the software driver must be installed on the terminal. If the module is present, the radio appears in the Radio Manager. However if the driver is not installed, you cannot successfully power up the radio.

  • Page 66: Using The Soft Input Panel (sip)

    Using the Soft Input Panel (SIP) Use the SIP to enter information in any program on the Dolphin terminal. You can either type on the soft keyboard or write on the touch screen using Letter Recognizer or Block Recognizer. In either case, the characters appear as typed text on the screen. To show or hide the SIP, tap the Input Panel button.

  • Page 67

    2. Write a letter in the box. When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Letter Recognizer, with Letter Recognizer open, tap the question mark next to the writing area Using the Block Recognizer With Block Recognizer you can input character strokes using the stylus.

  • Page 68: Input Panel Options

    Input Panel Options You can set input options by going to Start > Settings > Personal tab > Input.The following graphics are the tab windows where you can customize the input panel to your preferences: Input Method tab Word Completion tab Options tab 4 - 22 Dolphin®...

  • Page 69: Writing On The Screen

    Writing on the Screen In any program that accepts writing, such as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode.

  • Page 70: Drawing On The Screen

    Drawing on the Screen Drawing on the screen is similar to writing on the screen. The difference between writing and drawing on the screen is how you select items and how they can be edited. To create a drawing, cross three ruled lines on your first stroke. A drawing box appears. Subsequent strokes in or touching the drawing box become part of the drawing.

  • Page 71: Status Icons

    Status Icons Status Icon Meaning Turns all sounds on and off Backup battery is low Main batteries are charging Main batteries are low Main batteries are very low Main batteries are full Synchronization is beginning or ending Notification that one or more e-mail messages were received Note: The Notification icon displays if more notification icons need to be displayed than there is room to display them.

  • Page 72: Finding And Organizing Information

    Finding and Organizing Information The Find feature on your Dolphin mobile computer helps you quickly locate information. On the Start menu, tap Find. Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find information that is taking up storage space, select Larger than 64 KB in Type.

  • Page 73

    Settings Overview Customized settings are available on the Start menu - go to Start > Settings and settings screen opens. Settings consists of three tabs: Personal, System, and Connections. Personal Tab System Tab Connections Tab This tab enables you to … Personal Customize buttons, set SIP options, and adjust headset settings;...

  • Page 74: Personal Tab

    Personal Tab To access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab. Button Name Tapping this icon enables you to … Buttons Customize buttons to perform functions. To use this setting, the HotKeys HHP Utility must be initialized. Tap Start > HHP Utils > HotKeys (the icon is the same).

  • Page 75: Modifying The Start Menu

    Modifying the Start Menu You can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing or moving the program, you are simply creating a shortcut to it from the Start menu. Using System Settings 1.

  • Page 76

    3. Tap and hold on the program, then tap Copy on the pop-up menu. 4. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 5.

  • Page 77: Headset Control

    Headset Control The Headset Control setting enables you to adjust audio settings while using a headset. Headset Type Stereo headphone Select this option if you are using a headset for audio output only. If so, you need to use the microphone on the terminal (Microphone, page 3-2) for audio input;...

  • Page 78: System Tab

    System Tab The System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting. About The About system setting displays specific information about what is loaded on the terminal. It contains three tabs: Version, Device ID, and Copyrights.

  • Page 79: Cpu Speed, Cleartype Tuner

    4-15. ClearType Tuner Dolphin 9500 Series terminals displays support ClearType font rendering. ClearType is a Microsoft technology that increases the readability of text on LCD displays. After you enable ClearType font rendering in the Screen setting (Screen, page 5-17), you can adjust the render level. Use the slider to adjust the appearance of the sample type on the screen and tap OK.

  • Page 80

    The Memory system setting enables you to review and manage both RAM (volatile) and IPSM/Storage Card (non-volatile) memory. Dolphin 9500 Series terminals contain 64MB of on-board, volatile RAM memory. Open the Memory setting whenever you receive system messages about memory.

  • Page 81

    Storage Card tab This tab displays the current capacity and usage statistics of the selected memory type - IPSM or Storage Card. Select the memory type from the drop-down list; IPSM is selected by default. Total storage card The total memory of the memory type selected in the drop-down list. memory In use The amount of memory being used by the selected memory type.

  • Page 82

    Running Programs tab Displays the software programs currently using Storage memory. Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. You can • Select a program in the list and tap Stop to stop it from running (and therefore from using memory), or •...

  • Page 83

    Power Power system settings contains three tabs: Battery, Wireless, and Advanced. This tab enables you to … Check the remaining charge of both the main and backup batteries. For more information about the Battery Tab terminal’s batteries, see Batteries on page 3-10.

  • Page 84

    This tab enables you to … Determine the power settings for your wireless connection. Wireless Tab Select Wireless signals off… when you don’t want to use system power to power up the radio(s). Select Wireless signals on when you want the radio to use system power to transmit. This is the default setting.

  • Page 85

    This tab enables you to … Determine power time-outs. Advanced Tab For On battery power, select from the drop-down list, the number of minutes of inactivity you want to pass before the terminal powers off when running on battery power. For On external power, select from the drop-down list, the number of minutes of inactivity you want to pass before the terminal powers off when running on external power.

  • Page 86: Regional Settings

    Regional Settings Regional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (number of decimal places allowed, for example), currency (using the $ or € symbol, for example), time, and date. These specifications apply to all screens, including the Today screen. The Region tab displays an overview of the region selected in the drop-down list at the top.

  • Page 87: Remove Programs

    The results appear below. To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it. Remove Programs The Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory.

  • Page 88

    To Remove Programs 1. Tap Remove Programs. In the list, select the program you want to remove. 2. Tap Remove. The following message appears: 3. Tap Yes. Wait while the program is removed. 4. Verify that the program no longer appears in the list. Memory For more detailed memory information, tap memory of “Adjust memory allocation.”...

  • Page 89: Uphone Settings

    Screen The Screen setting enables you to re-align the screen at any time. You would need to re-align the screen if tapping buttons or icons with the stylus no longer seems to work appropriately. Align Screen Tap this button to re-align the screen; see Align the Screen on page 2-8.

  • Page 90: Connections Tab, Server-assigned Ip Addresses, Zero-config Wi-fi, Creating A Wireless Network Connection

    Please note that the zero-config Wi-Fi feature of Windows Mobile is disabled on Dolphin 9500 series mobile computers. Creating a Wireless Network Connection On Dolphin 9500 Series terminals, wireless networks need to be configured according to the radio installed in the terminal. For more information about 802.11b radios, see Wireless LAN Communications with 802.11b...

  • Page 91: Accessing The Connections Manager

    Accessing the Connections Manager To open the connections manager, tap the Connections icon. The connection manager opens displaying the Tasks tab. The connections manager consists of two tabs: Tasks and Advanced Task tab The Task tab enables you to configure and manage your My Work Network settings. Click on the link to setup or manage existing network accounts.

  • Page 92: Creating An External Modem Connection To An Isp

    Creating an External Modem Connection to an ISP 1. Obtain the following information from your ISP: • ISP dial-up access telephone number, • user name, • password, and • TCP/IP settings. 2. Use a NULL modem cable to connect to an external modem. 3.

  • Page 93

    8. Enter the number that should be dialed when connecting to your ISP. Include any special digits such as "*" or "#" (see Establishing Dialing Rules on page 5-30). Tap Next. 9. Now enter any authentication information your ISP requests. 10.You should not need to change any settings in Advanced because most ISPs now use a dynamically-assigned addresses.

  • Page 94

    Port Settings Tab The Port Settings tab has options that should be left alone unless indicated otherwise by your ISP. TCP/IP Tab If your ISP does not use a dynamically-assigned address, enter that information into the TCP/IP tab. 5 - 22 Dolphin®...

  • Page 95

    Servers Tab Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab. Connecting to Your ISP 1. Tap Start > Settings > Connections tab > Connections to open the connections manager. 2. Tap Manage existing connections. 3.

  • Page 96: Creating An External Modem Connection To Your Work

    Creating an External Modem Connection to Your Work Follow the instructions for Connecting to Your ISP, but select Add a new modem connection under My Work Network. Establishing Exceptions for Work URLs Some companies use periods in their intranet URLs (for example, intranet.companyname.com). If you attempt to connect to one of these URLs, Pocket Internet Explorer will search for the website on the Internet rather than the company's intranet.

  • Page 97

    Setting up a Proxy Server Connection for Work Connections If you are connected to your ISP or private network during synchronization, the terminal should download proper proxy settings during synchronization from your PC. If these settings are not on your PC or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password.

  • Page 98

    • Tap Advanced for advanced settings. This information can be provided only by your network administrator. 5. To change existing settings, under My Work Network, tap Manage existing connections and tap the Proxy tab. 5 - 26 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Draft Rev (c)

  • Page 99

    Setting Up a VPN Connection for Work Connections A VPN connection helps you securely connect to servers, such as a corporate network, via the Internet. Ask your network administrator for your user name, password, domain name, TCP/IP settings, and host name or IP address of the VPN server. 1.

  • Page 100

    5. Enter your login details. If finished, tap Finish to complete VPN setup. 6. Otherwise, tap Advanced to access more options. • Enter TCP/IP settings in the first tab; server-assigned IP addresses use DHCP. • Enter Server DNS/WINS information in the Servers tab. Connecting to a VPN Server 1.

  • Page 101

    2. Select Edit my VPN servers. 3. Tap and hold on the server, then select Connect on the popup menu. (Note that through this screen you can delete your VPN server connection.) 1. Your VPN Server is accessed. When connected, tapping on the icon displays the following bubble: Dolphin®...

  • Page 102: Establishing Dialing Rules

    Establishing Dialing Rules 1. Tap Start > System > Connections tab > Connections > Advanced tab (see page 5-19). 2. Tap Select Location. 3. Select Use dialing rules. By default two dialing rules profiles exist: Home and Work. 4. Tap Edit to configure either profile. (You can define your own dialing profile by tapping New.

  • Page 103

    5. Tap OK to confirm. Enter the appropriate information on the next screen. 6. Tap Dialing Patterns to change how dialing occurs. 7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how local, long distance, and international calls should be dialed.

  • Page 104: Configuring Network Cards

    Configuring Network Cards To see the network cards installed on your terminal, tap Start > Settings > Connections > Advanced tab (see page 5-19) > Network Card. Tap on an adapter to review its settings. Server-assigned IP addresses use DHCP. If you make any changes on these tabs, you must tap OK to save the changes, then perform a soft reset to update the registry.

  • Page 105

    After you tap OK, the following message appears: Tap OK again to save any changes. For details about performing a soft reset, see Soft Reset (Warm Boot) on page 2-12. During the soft reset, the new registry entries created by the changes can be read by the applications that need them. Do NOT perform a hard reset (see Hard Reset (Cold Boot) on page...

  • Page 106

    5 - 34 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Draft Rev (c)

  • Page 107: Installing Additional Software

    Communications Overview You can exchange information between your Dolphin 9500 Series terminal and other mobile devices, a desktop computer, a network, or the Internet. You have the following connection options: • Connect to your desktop computer and synchronize via Microsoft ActiveSync v3.7 or higher.

  • Page 108: Using Activesync, Additional Capabilities, Synchronizing From Your Desktop Computer

    Requirements To synchronize, ActiveSync version 3.7 or higher must be installed on both your desktop computer and Dolphin 9500 Series terminal. Dolphin 9500 Series terminals ship with ActiveSync 3.7 already installed. Therefore, you must install ActiveSync 3.7 on your desktop computer from the Microsoft Companion CD that came with your terminal.

  • Page 109: Synchronizing From The Terminal

    For more information, see Dolphin 9500 Series HomeBase on page 12-1 or Dolphin 9500 Series Mobile Base on page 13-1. Dolphin® 9500 Series Mobile Computer User’s Guide 6 - 3...

  • Page 110: Exploring Your Terminal From The Desktop Computer, Adding Programs To The Terminal Using Activesync

    Exploring Your Terminal from the Desktop Computer When the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore. The Mobile Device folder opens in Windows Explorer. The terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive.

  • Page 111

    1. On the PC, double-click the *.exe or *.setup.exe file. The installation wizard begins. 2. Follow the directions on the PC screen. The installation process includes transferring the software to the terminal. If the File is Not an Installer: Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal.

  • Page 112: Using Infrared, Verify That The Irda Port Is Enabled, Irda Port Location On The Terminal

    IrDA Port Location on the Terminal The above graphics shows the left side panel of the Dolphin 9500 terminal. The location of the IrDA port is the same on both Dolphin 9500 and Dolphin 9550 terminals. For more information, see...

  • Page 113: Verify That Beam Settings Are Set To Receive

    Verify That Beam Settings Are Set to Receive The Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam. The Beam Settings window should appear as follows: Dolphin®...

  • Page 114: Sending And Receiving Information

    Sending and Receiving Information To send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host device - must be aligned with each other and within a close range. The maximum data-transfer speed is 115 Kbps. Sending 1.

  • Page 115: Troubleshooting

    Troubleshooting If the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive. The terminal searches for the sending device. If the terminal cannot find the sending device, the following message appears: Dolphin®...

  • Page 116: Using An Isp, Adding Programs Directly From The Internet

    Using an ISP The communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services. After you are connected, you can send and receive e-mail messages by using Inbox and view web pages using Pocket Internet Explorer.

  • Page 117: Powering Up The 802.11b Radio Driver, Configuration Utilities

    Direct Sequence Spread Spectrum (DSSS) technology to spread the signal continuously over a wide frequency band at a data rate of up to 11 Mbps. In addition, the open software architecture makes the Dolphin 9500 Series a complete solution for a variety of wireless mobile data collection applications.

  • Page 118: B Settings

    802.11b Settings You can access the configuration utility two ways: 1. Tap Start > Settings > System tab > 802.11b Settings. This icon appears on the System tab only if there is an 802.11b radio installed on the terminal. 2. Tap the Status icon in the system tray - see The Status Icon on page 7-12.

  • Page 119: Status Tab

    Status Tab 802.11b Settings always opens to the Status tab, which displays the current 802.11b settings. Field Description Shows the RF channel currently used by the radio. Current Channel Shows the current transmit rate. This can be 1 Mbps, 2 Mbps, 5.5 Mbps, or 11 Mbps. Current TX Rate Tap this button to disable/enable the radio.

  • Page 120

    Field Description Tap this button to display detailed TCP/IP information as shown in the following screen: More Info Tap this button to open the Ping Utility. Ping Field Description Displays the current IP address. You can enter another IP address to ping it. IP Address Displays the current size in bytes;...

  • Page 121: Config Tab

    Field Description Displays the current timeout; 500 is the default. Increase or decrease it by tapping Timeout (ms) the up and down arrow buttons. Clear Tap this button to clear IP Address input and the ping statistics field. Ping Tap this button to ping the IP address entered in the input field. Ping This section lists the pinging IP address and the pinging results.

  • Page 122

    Icon Name Description Down Tap this button to move the selected SSID down one place in the Preferred Profile list. Remember that the terminal accesses the SSIDs in this list in the exact order that they appear; moving an SSID up or down in the list determines the order of contact.

  • Page 123

    To Create a New Profile In the Preferred Profiles section, tap the New button . A screen opens with two tabs windows: Network Profile and Authentication. Network Profile Tab Field Description Network Name &Type Section SSID Enter an SSID, which is the Network Name. Check with your network administrator for Network Name (SSID).

  • Page 124

    Authentication Tab On the Authentication tab, you configure the WEP encryption key for secure wireless communication. To use WEP, the encryption key must be configured as part of the profile before connecting. For more information about configuring a profile, see To Create a New Profile on page 7-7.

  • Page 125

    Field Description This option and drop-down list is active only when the WEP Key is enabled. *Enable 802.1X Select this option if access to the network needs group authentication, then select the 802.1X security standard - PEAP or TLS - from the drop-down list. Tap the Properties button to choose the certificate that applies.

  • Page 126: Advanced Tab

    Advanced Tab Field Description This drop-down list determines the settings for Power Save Mode. Power Save Mode Disable – Disables the Power Save mode. Always Enable – Enables Power Save mode. This is the default setting. Auto Enable – Automatically enables the Power Save mode when the terminal is running on battery power and automatically disables Power Save mode when the terminal is running on external power.

  • Page 127: About Tab

    About Tab This window provides Version Number and time of build for Network Driver, Configuration Utility, and NIC Firmware. Dolphin® 9500 Series Mobile Computer User’s Guide 7 - 11...

  • Page 128: The Status Icon

    The Status Icon You access the 801.11b Settings by tapping and holding on the Status icon in the task tray at the bottom of the Today screen. The following menu pops up: Menu Option Selecting This Option… Turns on the radio. LED is on and the Link Icon displays with signal strength. Wireless Radio On Wireless Radio Off Turns off the radio.

  • Page 129: B Wireless Security Supplement, System Requirements

    802.11b Wireless Security Supplement ® AEGIS Client offers the most comprehensive IEEE 802.1X supplicant for securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment - wired or wireless - that supports the 802.1X authentication standard.

  • Page 130: Required Network Configuration Information Worksheets

    Required Network Configuration Information Worksheets Because AEGIS Client enables your terminal to access a network that is protected by the IEEE 802.1X protocol, you must configure EAP data communication to match your network server parameters. If the EAP configuration doesn’t match your network configuration, you can’t access the network.

  • Page 131

    TLS/SmartCard Worksheet To configure AEGIS Client to use TLS/SmartCard authentication, you need to know: 1. Is a client certificate required? ____ No. ____ Yes. This file needs to be installed on your machine by your network administrator. 2. Should the AEGIS Client validate the server certificate chain? ____ No.

  • Page 132

    TTLS Worksheet To configure with TTLS authentication, you need to know: 1. Use Windows user name and password for authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.

  • Page 133

    This usually includes the server’s domain, for example: server.big_school.edu. _____________________________ PEAP Worksheet To configure AEGIS Client with PEAP Authentication, you need to know: 1. Use Windows user name and password for authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.

  • Page 134: Opening The Client

    Opening the Client To access the client the first time, tap Start > Programs > Meetinghouse AEGIS Client. After the Client has been activated, you can: 1. Tap Start. The icon appears in the quick start tray on the Start menu. Tap the icon to open the Client. 2.

  • Page 135: The Main Screen

    The Main Screen On the terminal, open the Client. The main screen opens displaying a list of ports on the system’s network interface cards, You manage ports on this screen. Port Status icon Port Status Icon The main screen contains a port status icon to the left of each port listed. The color of this icon indicates the status of the port. The color of the icon changes as the port starts authentication, negotiates with the access point and/or authentication server, and then joins the network.

  • Page 136

    Client Menu To open the client menu, tap Client in the command bar along the bottom of the window. Menu Item Tapping this item… Close Closes the Client's interface, while leaving the client running. Start/Stop Starts or stops 802.1X authentication. After you finish the initial configuration, tap the network interface and tap Start.

  • Page 137

    View Menu To access the View menu, tap View. The Standard and Advanced Views control the number of columns displayed in the main menu. Menu Item Tapping this item… Standard View Displays the Port (adapter name) and State columns. This is the default view. Advanced View Displays the Port (adapter name), State, Primary Wireless Network, Wireless Network, and MAC Address of AP columns.

  • Page 138

    Event Log The Event Log is a text file that contains status information from the logging function. Each entry is listed sequentially with a time stamp and a text message. Tap Refresh to retrieve the most current information and display it in the log immediately. Tap Close to return to the main screen.

  • Page 139

    Status Bar The status bar is displayed at the bottom of the main screen and indicates the connection status between the network card and the access point. Status Bar The status bar displays one of the following depending on the status of connectivity: •...

  • Page 140

    Port Menu On the main screen, tapping on a port opens a popup menu that allows the port to be enabled or disabled, configured, or deleted. The port menu enables you to use 802.1X authentication, change the port configuration, or remove it from the port list. If there are no entries in the Port list, follow the advice in the troubleshooting section to resolve the problem.

  • Page 141: Configuring The Client

    Configuring the Client The Client is configured in two separate areas: 1. Client Configuration area - enables you to configure user settings and is accessed from the Client menu in the command bar. 2. Port Settings area - enables you to configure Network Properties settings for individual wireless networks and is accessed from the Port menu.

  • Page 142

    Client Configuration Area Each user account needs to define the protocol and the credentials used to authenticate a user. Because Windows Mobile devices are usually small devices with a single NIC and, usually, a single user, the initial configuration is usually the only time the software needs to be set up.

  • Page 143

    User Tab The User settings tab defines the protocol and the credentials used to authenticate a user. Field Description Multiple user credential profiles can be created for use when the user roams from one network Profile to another. The drop-down list contains existing authentication credential profiles. Select a profile from the list to edit it in the fields that follow.

  • Page 144

    Field Description This is the 802.1X identity supplied to the authenticator. The identity value can be up to 63 ASCII Identity characters and is case-sensitive. For tunneled authentication protocols such as TTLS and PEAP, this identity (called the Phase 1 identity) is sent outside the protection of the encrypted tunnel.

  • Page 145

    Field Description The password used for the tunneled authentication protocol specified. It may contain up to 63 Password ASCII characters and is case-sensitive. Asterisks appear instead of characters for enhanced security. This parameter specifies the authentication protocol operating within the secure tunnel. Protocol The following protocols are currently supported for TTLS: EAP-MD5, CHAP, PAP, MS-CHAP and MS-CHAP-V2.

  • Page 146

    Field Description Use this option only as directed by technical support. Disable Wireless Zero Config Selecting this option disables other wireless utilities whether the Client is running or not. If not selected, other wireless utilities cannot apply their settings to the wireless card while the Client is running (although their status displays are usually unaffected).

  • Page 147

    Field Description This is either the server name or the domain the server belongs to, depending on which option Server name must be is selected below the text field. During authentication, this name will be compared to the server certificate’s Subject: CN field. When selected, the server name entered must match the server name found on the certificate Must match exactly exactly.

  • Page 148

    Port Settings Area In the Port Settings area, you configure network parameters for each port listed on the main screen; see The Main Screen page 7-19. Accessing the Port Settings Area 1. On the main screen, tap and hold on a port. The Port popup menu appears; see Port Menu on page 7-24.

  • Page 149

    Wireless Networks Tab Field Description Available Networks Section This section displays the networks the terminal recognizes as available to connect to. When the Client is first installed, there are no entries in the Available Networks list. Tap this button to see a list of networks broadcasting their availability. Scan Note: You can also attach to networks who are not broadcasting.

  • Page 150

    Field Description Tap this button to manually add a network to the Configured Networks list if • the access point does not broadcast its SSID or • you are pre-configuring the client for an access point that is not currently in range. For more information, see Adding a Wireless Network Configuration on page...

  • Page 151

    Field Description This option specifies that the EAPOL notification message will be displayed to the user. An Display EAP authenticator may use such notification to inform you, for example, about a near password notifications expiration. However, some authenticators send chatty and annoying notifications that may, for the convenience of the user, be suppressed.

  • Page 152

    Adding a Wireless Network Configuration To add a wireless network configuration, on the main screen, tap and hold on the port, tap Configure on the Port popup menu, then tap Add in the Network Configurations section of the Wireless Networks tab. The Network Profile screen opens displaying the Profile Info tab.

  • Page 153

    Profile Info Tab Field Description Enter the name of this record. This is the name that appears in the Configured Networks list and, Network Profile by default, is the same as the broadcast SSID. Note that there is nothing special about the name "default".

  • Page 154

    Note: The settings on this tab window are interrelated. This means that selecting one may disable access to others. Field Description This option is selected by default. If this option is selected, the other WEP settings on this page Provide encryption are disabled.

  • Page 155

    WPA Settings Tab The WPA Settings tab enables you to configure WPA settings. Field Description This drop-down list contains the following options: WPA Mode • Disabled - Do not enable WPA mode. This is the default selection. • WPA 802.1x - Enable WPA and obtain key information through the 802.1x protocol. •...

  • Page 156

    If you wish to start with a blank file, exit from the Client (so the icon no longer appears at the lower right of the screen) and delete the log file (log8021x) in File Explorer; see Finding and Organizing Information on page 4-16.

  • Page 157: Installing Certificates With Certadd

    Installing Certificates with CertAdd Certificate Requirements During configuration, you may have specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., RADIUS server) that is used by the authenticator.

  • Page 158: Advice And Workarounds

    Advice and Workarounds Issue Possible Causes and Solutions Perform a soft reset. The Client will not start on the device with an error message about missing files. • The license is not valid (If you have entered a time-limited license, is The wireless network interface (port) does your clock on the device correct?).

  • Page 159

    Advice and Workarounds Issue Possible Causes and Solutions Always tap OK before exiting a screen you have changed. Then restart I made changes, but they do not appear to the Client from the Client menu on the main screen. have taken effect. •...

  • Page 160

    How 802.1X Works The network elements in the above graphics are those involved in a typical wireless LAN. When 802.1X is running, a wireless device must authenticate itself with the access point in order to get access to the Existing LAN. With respect to the terms used in the 802.1X standard, access points (APs) function as authenticators and wireless devices function as supplicants.

  • Page 161

    The RADIUS server can then act as a central repository of user profile information. Such use of a centralized authentication server allows the user to access wireless LANs at many different points, but still be authenticated against the same server. In response to the Access-Request, the RADIUS server sends an Access-Challenge to the AP, which is then relayed in the form of an EAP-Request to the device.

  • Page 162

    Benefits of 802.1X Central User Administration The Client allows network administrators to continue to use RADIUS or another AAA server as their centralized authentication server. In 802.11b, where authentication took place between the access point and the station, there was no concept of passing credentials from the access point to an authentication server.

  • Page 163

    Cisco LEAP The message exchange used by Cisco LEAP is proprietary. This protocol is not a standard EAP type, but is supported by the Client through a licensing arrangement with Cisco. Relative Merits of Authentication Protocols MD5 is the least secure of the EAP protocols as it only does a one-way authentication, and does not support automatic distribution and rotation of WEP keys, increasing the administrative burden of manual WEP key maintenance.

  • Page 164

    7 - 48 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 165: Powering Up The Bluetooth Radio Driver, Setting Up Your Bluetooth Card

    Wireless PAN Communications with Bluetooth Overview Dolphin 9500 Series terminals are available with a Bluetooth radio for WPAN (Wireless Personal Area Network) usage. When the mobile computer is first initialized, the *.cab file and module for Bluetooth are installed. Powering Up the Bluetooth Radio Driver Before using the radio, make sure that the Bluetooth radio is powered up.

  • Page 166: Assign Com Ports

    Assign COM Ports Follow these steps to view and/or modify the Bluetooth COM ports. If you are not going to use the IrDA port, you can disable it to free up a port for Bluetooth devices; see Using Infrared on page 6-6.

  • Page 167: Discover Bluetooth Device(s), Bond With Discovered Device(s)

    Discover Bluetooth Device(s) Follow these steps to discover other Bluetooth devices nearby, including non-phone devices. The Device Discovery Wizard is a more detailed alternative to using the Bluetooth “Get Connected!” Wizard or Bluetooth ActiveSync or Bluetooth LAN Access options. The Device Discovery Wizard allows you to discover any type of Bluetooth device. 1.

  • Page 168

    2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond. 3. Alternatively, after selecting a device, tap on the Bond icon. Or tap on Device, then select Bond. 4. The Bluetooth Device Bonding Wizard launches. Follow the wizard to bond with your selected device. 8 - 4 Dolphin®...

  • Page 169: View Device Properties

    5. As prompted, make sure the Bluetooth device that you want to bond with is in Bondable mode. 6. If the remote device is set up to accept bonding, a Bluetooth Passkey screen appears. To continue bonding, enter the correct passkey and tap Reply. 7.

  • Page 170: Set Up Your Favorite Device, Change Views

    3. Use the General and Services screens to research device properties. If needed, assign a new device type icon by tapping on the arrow buttons in the General screen. You can also use the Device name field to rename the device. When done, tap OK for the setting to take effect.

  • Page 171: Delete A Device From The Folder

    2. In the pop-up menu, choose between Large Icons or Details. Large Icons Details Note: In Details view, you can see the Device Class and scroll right to see the current Bonded status. Delete a Device From the Folder If you no longer plan to connect with it, you can delete a device from the Bluetooth Devices folder. 1.

  • Page 172: Turn Radio Transmitter On/off

    Turn Radio Transmitter ON/OFF You may want to turn off the radio transmitter to save power or if you are entering an area with radio restrictions (e.g., an airplane). 1. The Bluetooth icon should appear in the task tray on the Today screen. Tap on the icon. 2.

  • Page 173: Bluetooth Activesync

    Bluetooth ActiveSync This section explains how to use the Bluetooth ActiveSync feature. It helps you quickly and easily ActiveSync to a notebook or desktop computer with ActiveSync v3.x installed. 1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth ActiveSync. 2.

  • Page 174

    (b) Your mobile computer attempts to connect to your selected computer. (c) After a successful connection is made, the status screen reports Connected. Now you are ready to synchronize files, if desired. SCENARIO #3: Your Bluetooth Devices folder contains no computers. (a) When you tap on Bluetooth ActiveSync, a Bluetooth Device Search automatically begins.

  • Page 175: Bluetooth Lan Access

    Bluetooth LAN Access This section explains how to use the Bluetooth LAN Access feature to quickly and easily connect to a Bluetooth-enabled LAN access point. 1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth LAN Access. 2. The next screens varies depending on if your Bluetooth Devices folder contains any access points, and if one is chosen as your favorite.

  • Page 176

    SCENARIO #2: Your Bluetooth Devices folder contains a favorite access point. (a) When you tap Bluetooth LAN Access, your mobile computer automatically tries to connect with your favorite access point. (b) If your LAN requires a passkey, a screen appears, asking for the passkey. Enter the passkey, then tap OK. (c) After a successful connection is made, the status screen reports Connected.

  • Page 177

    (e) After a successful connection is made, the screen reports Connected. Now you are ready to access your LAN for Internet access, files, etc. Dolphin® 9500 Series Mobile Computer User’s Guide 8 - 13...

  • Page 178: Exchange Business Cards

    OBEX This section explains how to use the OBEX (object exchange) application to trade business cards, contacts or files with another Bluetooth device that supports OBEX. Bluetooth OBEX application supports five operations: • Exchange Business Cards • Send a Contact •...

  • Page 179: Send A Contact

    2. Make sure the other Bluetooth device is set up to receive a contact. The device must support the OBEX Object Push profile. Note: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a contact by tapping the Bluetooth icon.

  • Page 180: Send A File

    3. Tap and hold your stylus on the contact(s) you would like to send. In the pop-up menu, select Send Via Bluetooth. 4. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.

  • Page 181

    2. Now you are ready to send a file. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Send a File. 3. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.

  • Page 182: Browse Remote Device

    6. Your mobile computer sends the file. Browse Remote Device The Bluetooth File Explorer lets your mobile computer share files with another Bluetooth device. The other device must support the OBEX File Transfer server profile. This section covers the following file transfer operations: •...

  • Page 183

    4. Select the Bluetooth device you wish to browse. If the desired device is not listed, tap Find. 5. Your mobile computer begins to establish a file sharing connection. 6. After the devices successfully connect, the Bluetooth File Explorer appears. Half of the screen shows contents of the remote device, while the other half shows contents of your device (the local device).

  • Page 184

    1. Select the file(s) or folder(s) that you wish to transfer. You can select items from only one device per transfer session. 2. There are two different ways to initiate the transfer: • Tap on the File menu. Select Send to remote or Get from remote, as applicable. The inappropriate option should be gray. •...

  • Page 185

    3. In the next screen, enter a name for your new folder. Tap OK. 4. The new folder should be listed under the appropriate device. Delete File(s) or Folder(s) 1. Select item(s) that you wish to delete. You can only delete item(s) from one device at a time. 2.

  • Page 186: Receive Contact Or File

    2. Start the connection process by either of two methods: • Tap on the Device menu. Select Connect. • Tap on the Connect icon. 3. In the next screen, select the device you wish to connect to. Tap Select. Your mobile computer attempts to connect to the device selected.

  • Page 187: Enable File Sharing

    Enable File Sharing 1. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Enable File Sharing. 2. The Enable File Sharing status screen appears. Your mobile computer waits two minutes for the remote device to connect. 3.

  • Page 188: Using The Dialer

    Using the Dialer This section explains how to assign a dialing prefix and use the Dialer to dial a number directly from your Contacts list. The Dialer makes it quick and easy to perform dial-up networking. Note: The Dialer has been verified to work with Nokia and Ericcson phones and is known not to work with the Motorola 270c, NTT Docomo Paldio 633S or Sony au C413S phone.

  • Page 189

    4. If you have multiple phone numbers for a contact, a screen appears listing them, including any dialing prefix you may have assigned. Select the phone number you wish to dial. 5. Your mobile computer connects to your phone and begins dialing. The Dialer can dial a phone number containing any of the following non-numeric characters: space The following string can also be included in a phone number: (',')

  • Page 190: Get Connected Wizard

    Get Connected Wizard The Get Connected! Wizard guides you through a one-time setup process that prepares the mobile computer and phone for Bluetooth connections. The wizard varies depending on what phone you want to connect to. Ericcson, Nokia 6210, NTT DoCoMo, Sony Phones 1.

  • Page 191

    4. When the search is complete, a list of the discovered Bluetooth phones appears. Choose the phone you wish to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds. 5. As prompted in the next screen, prepare your phone for bonding. For instructions on setting your phone to “Bondable” or “Pairable”...

  • Page 192

    4. The mobile computer searches for the phone. When the search is over, a list of the discovered Bluetooth phones appears. 5. Choose the phone you want to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds. 6.

  • Page 193: Dial Up To Your Network

    Dial Up to Your Network Complete the following steps to create a new Bluetooth internet connection. Before setting up dial-up networking, prepare yourself with dial-up information and other necessary settings from your office network or ISP. Note: For more information about modem connections, see Creating an External Modem Connection to an ISP on page 5-20.

  • Page 194

    b) Make up a 4-16 digit passkey, enter it on the phone, then enter it on the Dolphin terminal. Note: The Bluetooth icon on the Today screen blinks to indicate a connection. c) After successfully bonding, you can set up the phone to automatically connect to your Dolphin terminal without requiring a passkey.

  • Page 195: Powering Up The Gsm/gprs Radio Driver, Tri-band Antenna

    • a SIM card that has been activated by the network service provider installed on the terminal. Capabilities Dolphin 9500 computers with integrated GSM/GPRS WWAN radios are optimized for the following two-way voice and data communications: • GSM voice data ("dial-up") •...

  • Page 196: Sim Card Installation

    SIM cards are obtained and activated by the network provider that supports your GSM/GPRS network. On the Dolphin 9500 terminal, the SIM card door is located in the battery well on the back panel. This enables easy access to the SIM card while securing it under an installed battery.

  • Page 197

    6. Install the battery pack and turn on the terminal. Dolphin® 9500 Series Mobile Computer User’s Guide 9 - 3...

  • Page 198: Using Uphone

    Using uPhone The uPhone Application Suite contains three programs that function together to provide a complete voice, data, and text messaging solution for a mobile device fitted with a radio modem: • Dialler emulates a mobile phone and is used to make and receive telephone calls - Using the Dialler, page 9-7.

  • Page 199

    Status Icons and Bubble Options Icon This icon means… Tapping this icon displays this bubble: Bubble Options Tap Hide to dismiss the bubble. The phone is registering This is a temporary state. This on the network. icon appears only until the phone is registered on the network.

  • Page 200

    Status Icons and Bubble Options Icon This icon means… Tapping this icon displays this bubble: Bubble Options There is a call in progress to the name or number shown in the bubble. Tap Hide to close the bubble. (This icon is showing full Tap End to end the call.

  • Page 201: Making A Call, Using The Dialler

    Using the Dialler The Dialler is the is the program that manages your GSM/GPRS cell phone calls. To launch the Dialler, tap Start > Programs > uPhone > Dialler. The program launches and the uPhone Dialler screen opens: Three information lines: Dialler screen Network Operator - name of service provider.

  • Page 202: Receiving A Call

    To Send a Call To a Dialed Number You can: • Tap the Send button • Press the ENTER key on the keyboard. • Press the appropriate key combination on the keyboard - Keyboard Combinations for Calls, page 9-9. When the call is connected, the three information lines display the following: Joe Smith Network Operator Displays the name of the service provider you are using.

  • Page 203: Call Waiting, Ending A Call, Keyboard Combinations For Calls

    Call Waiting If call waiting is enabled, a second incoming call can be received while a first call is in progress. The second incoming call uses a different ringtone but displays the same incoming call notification. If a second call is coming in, answering it (see To Answer a Call on page 9-8) automatically places the first call on hold.

  • Page 204: Volume Control, Making Conference Calls

    Making Conference Calls In addition to supporting call waiting functionality, the uPhone Dialler enables you to join two calls into a conference call. When two calls are in progress, tap the phone icon on the Navigation bar. This opens a bubble dialog that enables you to conference both calls into one.

  • Page 205

    Phonebook The Phonebook contains the contacts from the SIM card and Pocket Contacts. If fixed dialing is set in the SIM, then only those numbers in the fixed dialing list are shown in the Phonebook, and only these numbers can be called from the Dialler. You can access the Phonebook manually by opening the Dialler and going to Tools >...

  • Page 206

    Tools Menu The Tools menu provides the following options: Select this item To… Phonebook Display the Phonebook. Call Log Switch to the Call Log. SMS Manager Switch to the SMS Manager Inbox. Select Skin Allow selection of a new skin for the uPhone Dialler application. Configuration Open the uPhone Configuration control panel Ringtones...

  • Page 207: Audio Modes

    Audio Modes The back panel of the Dolphin 9500 contains both a speaker and a microphone that you can use to send and receive audio signals over the GSM network. For details about the microphone and speaker on the back panel of the Dolphin 9500, see...

  • Page 208: Ringtone Configuration

    Ringtone Configuration Different ringtones, with individual volume settings, can be set for the following: Ring Tone Sounds on an incoming call. Message Tone Sounds on an incoming SMS or Voicemail notification. Call Waiting Tone Sounds to indicate an incoming call while you are already on a voice call. Accessing Ringtone Configuration You can access Ringtones two ways: 1.

  • Page 209: Call Log

    Call Log The Call Log maintains a list of the last 20 calls made or received in each of the following categories: • Voice Calls In • Voice Calls Out • Voice Calls Missed • GPRS Data Voice Call In is the default display whenever the Call Log is opened. Call Log Options Voice Calls Out and Voice Calls Missed are available from the drop-down list.

  • Page 210

    This column Displays the … Name The phone number or the name if the call was from or to a matching entry in the Phonebook. Time Time and date the call started. This is the local time and date. Duration Duration of the call (hours:minutes:seconds).

  • Page 211: Sms Manager, Opening The Sms Manager

    SMS messages travel over the system's control channel, which is separate from the voice channel. The SMS Manager on the Dolphin 9500 supports creation, sending, receiving, and storing of SMS text messages. Text messages sent or received can be up to 160 characters long.

  • Page 212

    When the folder is selected, the messages in it appear in the list. The name of the folder appears in the gray bar just under the title bar. Do this… Open a message Tap on it in the list. Delete a message Tap and hold on it in the list.

  • Page 213: Sending An Sms Message, Icons At The Top Of The Screen

    Sending an SMS Message 1. In the task tray at the bottom of the screen, tap New. The new message screen opens with the cursor active in the text area. 2. Tap inside the To: field. To add the number, you can type it in or tap To: to select an entry from your Phonebook. •...

  • Page 214: Online Help

    Edit Menu The Edit menu in the command bar provides the same options as the icons at the top of the screen, with the following additional options: Select All Selects all text in the active message section. Clear Selection De-selects all text in the active message section. Online Help Tapping Help >...

  • Page 215: Uphone Configuration

    uPhone Configuration uPhone Settings enable you to establish the normal operating parameters for uPhone applications. Accessing You can access uPhone Settings two ways: 1. Go to Start > Settings > System tab > uPhone icon 2. In the Dialler application, selecting Tools > Configuration. Requirements Because this control panel adjusts network settings, the GSM radio must be powered up, and a SIM must be installed for it to open correctly.

  • Page 216: General Tab

    General Tab uPhone Settings consists of four tabs: General, Network, Divert and Bar. The tabs move up the screen if the SIP is opened for text or number entry. Tapping OK accepts any changes and exits the control panel. Field Description Phone Number This is the phone number stored on the SIM.

  • Page 217: Network Tab

    Network Tab The Network tab provides the ability to choose between Automatic and Manual network selection. If you choose Manual network selection, the drop-down list of available networks activates. Choose a network from this list and tap OK. A wait icon appears while the system accesses the selected network. Dolphin®...

  • Page 218: Divert Tab

    Divert Tab The divert tab enables you to select divert options for incoming calls when you are unavailable to answer; e.g., when the phone is off, you are out of network coverage, busy, or not able to answer. Select an option from the All Calls drop-down list to divert all incoming calls automatically. Select an option from the Unavailable drop-down list to divert incoming calls when you are unavailable.

  • Page 219: Bar Tab

    Bar Tab The Bar tab sets enables you to bar both incoming and outgoing calls. Bar outgoing calls Select one of the following options from the drop-down list: Not barred No restrictions on outgoing calls. International calls Bar international calls. International except to Only international calls to the home country designated on the SIM home country...

  • Page 220

    Change barring code Tap this button to change the barring code. A dialog box appears that enables you to change the barring code. In the Old code field, enter the current code, and enter the new code in the New code and the Confirm code fields.

  • Page 221: Gprs Settings, To Select Pre-configured Gprs Settings

    GPRS Settings After subscribing to a GPRS network and installing your SIM card, you can load the parameters of your GPRS subscription into the terminal. However, some subscriptions load automatically when you install your SIM card. If the GPRS settings do not load automatically, you must enter them manually.

  • Page 222: Gprs Connection, To Add A Gprs Setting

    To Add a GPRS Setting 1. On the GPRS Settings screen, in the Current Profile drop-down list, select Add new. 2. Type in the Profile Name, APN, IP Address, and select the Protocol. 3. Tap OK. You return to the settings screen. The Profile Name you selected now appears in the Current Profiles list. GPRS Connection When a GPRS connection is required - e.g., by navigating to a web site - a Network Log On screen is automatically displayed.

  • Page 223: Establishing Gprs Internet Settings

    You have the option of disconnecting by tapping on the GPRS connection icon in the navigation bar and tapping End. Establishing GPRS Internet Settings Because GSM/GPRS technology uses a network connection, you need to configure those settings in the Connection Manager. For details, see Connections Tab on page...

  • Page 224

    9 - 30 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 225

    Applications Dolphin 9500 Series terminals ship with the following Microsoft applications installed: • Calendar • Contacts • Tasks • Notes • Inbox • Pocket Internet Explorer • Pocket Word • Pocket Excel • Windows Media Player for Pocket PC •...

  • Page 226

    3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap the date and time to change them. 5. Enter other desired information. To see all available fields, hide the input panel. 6.

  • Page 227: Creating Meeting Requests

    Using the Summary Screen When you tap an appointment in Calendar, a summary screen displays the details of the appointment. Creating Meeting Requests You can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The meeting request is created automatically and sent either when you synchronize Inbox or when you connect to your e-mail server.

  • Page 228

    Contacts Contacts maintains the contact information - phone numbers, e-mails, addresses, etc. - you need on your terminal. Note: To change the way information is displayed in the list, tap Tools > Options. 10 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 229

    To Create a Contact 1. On the Contacts screen, tap New. 2. Using the SIP or Dolphin keyboard, enter the contact’s information. Scroll down to see all available fields. 3. To assign the contact to a category, scroll to and tap Categories, then select a category from the list. (In the contact list, you can display contacts by category.) 4.

  • Page 230

    Using the Summary Screen When you tap a contact in the contact list, a summary screen displays their information. 10 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 231

    Tasks Use Tasks to keep track of what you have to do. Note: To change the way information is displayed in the list, tap Tools > Options. Dolphin® 9500 Series Mobile Computer User’s Guide 10 - 7...

  • Page 232

    To Create a Task 1. Tap New. 2. Using the SIP or Dolphin keyboard, enter the task information. If the input panel is open, you need to hide it to see all available fields. 3. Tap Starts to enter a start date and/or Due to enter a due date for the task. 4.

  • Page 233

    Using the Summary Screen When you tap a task in the task list, a summary screen displays the task information. Dolphin® 9500 Series Mobile Computer User’s Guide 10 - 9...

  • Page 234

    Notes Quickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. If a note is open when you create the recording, it will be included in the note as an icon. 10 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 235

    To Create a Note 1. Tap New. 2. Type your note using the SIP or the Dolphin keyboard. Dolphin® 9500 Series Mobile Computer User’s Guide 10 - 11...

  • Page 236

    Inbox Use Inbox to send and receive e-mail messages in either of these ways: • Synchronize e-mail messages with Microsoft Exchange or Microsoft Outlook on your desktop computer. • Send and receive e-mail messages by connecting directly to an e-mail server through an ISP or a network. Synchronizing E-mail Messages E-mail messages can be synchronized as part of the general synchronization process.

  • Page 237

    Using the Message List Messages you receive are displayed in the message list. By default, the most recently received messages are displayed first in the list and unread messages are displayed in bold type. Dolphin® 9500 Series Mobile Computer User’s Guide 10 - 13...

  • Page 238

    When you tap on a message to open it, the following screen appears: Composing Messages 1. Tap New. 2. In the To field, enter the e-mail or SMS address of one or more recipients, separating them with a semicolon (;), or select a name from the contact list by tapping the Address Book button.

  • Page 239

    Folder Behavior with a Direct Connection to an E-mail Server The behavior of the folders you create depends on whether you are using ActiveSync, SMS, POP3, or IMAP4. ActiveSync If you use ActiveSync, e-mail messages in the Inbox folder in Outlook on your desktop computer are automatically synchronized with the terminal.

  • Page 240: Pocket Internet Explorer

    Pocket Internet Explorer Use Microsoft Pocket Internet Explorer to view Web or WAP pages in either of these ways: • During synchronization with your desktop computer, download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on the desktop computer. •...

  • Page 241: The Mobile Favorites Folder

    The Mobile Favorites folder was created on your desktop computer when you installed ActiveSync. It enables you to create Favorite Links on your desktop computer that you can transfer to your Dolphin 9500 Series terminal. Those Favorite Links are then available for selection when browsing the internet on your terminal.

  • Page 242

    View Mobile Favorites and Channels on the Terminal 1. Access Pocket Internet Explorer. 2. Tap the Favorites button to display your list of favorites 3. Tap the page you want to view. You’ll see the page that was downloaded the last time you synchronized with your desktop computer. If the page is not on the terminal, the favorite will be dimmed.

  • Page 243: Pocket Word

    Pocket Word Pocket Word works with Microsoft Word on your desktop computer to give you easy access to copies of your documents. You can create new documents on the terminal, or you can copy and paste documents from your desktop computer. Synchronize documents between your desktop computer and your device so that you have the most up-to-date content in both locations.

  • Page 244: Typing Mode, Drawing Mode

    Typing Mode Using the SIP or Dolphin keypad, enter typed text into the document. To format existing text and to edit text, first select the text. You can select text as you do in a Word document, using your stylus instead of the mouse to drag through the text you want to select.

  • Page 245: Pocket Excel

    Pocket Excel Pocket Excel works with Microsoft Excel on your desktop computer to give you easy access to copies of your workbooks. You can create new workbooks on the terminal, or you can copy and paste workbooks from your desktop computer. Synchronize workbooks between your desktop computer and the terminal so that you have the most up-to-date content in both locations.

  • Page 246: Windows Media Player For Pocket Pc

    Windows Media Player for Pocket PC Use Microsoft Windows Media Player (WMP) for Pocket PC to play digital audio and video files stored on the terminal. To switch to Windows Media Player for Pocket PC, tap Start > Windows Media. After a media file has been loaded, you can play, pause, stop, song advance/reverse, mute sound, or adjust volume.

  • Page 247

    Tools Menu The tools menu allows you to perform several important functions. About gives you information about the codecs used in your version of WMP. Settings allows you to configure several important aspects of WMP. Properties gives a detailed listing of a media file's attributes. Open URL allows you to open WMP-compliant media from a network or Internet resource.

  • Page 248: Msn Messenger

    MSN Messenger MSN Messenger is an instant messaging program that lets you: • See who is online. • Send and receive instant messages. • Have instant message conversations with groups of contacts. Note: To use MSN Messenger, you must have a Microsoft Passport™ account or a Microsoft Exchange e-mail account. You must have a Passport to use MSN Messenger Service.

  • Page 249

    2. Tap Tools > Options > Account tab. 3. In the Accounts tab, enter your Passport or Exchange account information. Be sure to indicate the service you’re using to connect - Messenger or Exchange. 4. When complete, tap OK. You are returned to the sign-in screen. 5.

  • Page 250

    Pictures Use Pictures to view JPEG pictures stored on the terminal or storage card. To begin, tap Start > Programs > Pictures. Choose to view main memory or storage card contents. By tapping and holding on an image, you can create a clone of that file, delete that file, select all files, send file via e-mail, beam picture, or rename the image.

  • Page 251: Aiming Options, Laser Engine Options

    Overview As part of the Dolphin 9500 Series, the Dolphin 9551 and Dolphin 9501 terminals contain the same robust features, such as the Windows Mobile platform and rugged ergonomics. In addition, the Dolphin 9501 and Dolphin 9551 offer laser engine support, which enables you to scan and decode linear bar codes from greater distances.

  • Page 252: Keyboard Options, Peripherals And Accessories

    Please note that 802.11b and Bluetooth radios are co-operational. For more information about radio operations, see The Radio Manager on page 4-18. Keyboard Options Dolphin 9551 and Dolphin 9501 terminals can be configured with any of the Dolphin 9500 Series keyboards. For more information, see Using the Keyboards on page 4-9. Peripherals and Accessories...

  • Page 253

    Dolphin 9551 The Dolphin 9551 terminal features the same integrated pistol grip as the Dolphin 9550 for secure and versatile handling in scan- intensive applications. The front end of the bottom housing accommodates the laser engine. Side Panel The following graphic shows the left, side panel of the Dolphin 9551. Note: Just like the Dolphin 9550, the stylus is stored in the pistol-grip handle.

  • Page 254: Back Panel

    Back Panel Laser Engine Speaker Microphone Pistol-grip Handle 11 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 255

    Dolphin 9501 The Dolphin 9501 contains a powerful laser engine inside a solid, flashlight form factor. Side Panel Like the Dolphin 9551, the front end of the bottom housing accommodates the laser engine. Laser Engine Finger Saddle Dolphin® 9500 Series Mobile Computer User’s Guide 11 - 5...

  • Page 256

    Back Panel For secure handling in the field, the back panel of the Dolphin 9501 contains a finger saddle. Laser Engine Speaker Microphone Finger Saddle 11 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 257: Hand Strap And Stylus

    The hand strap is attached to the finger saddle and contains two stylus loops, one on either side of hand strap. Stylus in the loop on the hand strap Note: By contrast, on the Dolphin 9500, the hand strap is attached to the top portion of the back panel (Hand Strap...

  • Page 258

    11 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 259

    Overview As the hub of your Dolphin 9500 Series system, the Dolphin HomeBase charging and communication cradle supports both RS- 232 and USB communications, which make it able to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less that four hours.

  • Page 260: Dolphin 9500 Series Homebase Parts And Functions

    Dolphin 9500 Series HomeBase Parts and Functions Front Panel Terminal Well Auxiliary Battery Well DOCK LED AUX Battery LED COMM 12 - 2 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 261

    Terminal Well Place the Dolphin terminal in this well to communicate with a host device, power the terminal, and charge its battery pack. If the host device is a desktop computer that uses ActiveSync, synchronization begins immediately. While seated in the terminal well, the main battery installed in the terminal charges. The HomeBase completely charges a battery pack in less than four hours.

  • Page 262: Rear Panel

    Rear Panel Auxiliary Battery Well USB Port RS-232 Port DC Power Jack Auxiliary Battery Well The HomeBase enables you to charge an additional Li-ion battery pack independently of the terminal well. This feature ensures that you can always have a fully-charged battery for your Dolphin terminal. See Powering the HomeBase page 12-5.

  • Page 263: Powering The Homebase

    Powering the HomeBase The terminal requires 9.5 Volts DC input for communications and battery charging; the HHP power cable contains a power adapter that converts the power source voltage accordingly. Only the power adapter cable from HHP converts the voltage appropriately.

  • Page 264: Homebase Serial Connector

    HomeBase Serial Connector The following diagram displays the pin diagram of the serial connector of the HomeBase. Pin # Description Internal Jumper to Pin 6 Note: Signals referenced are for a DTE device. The HomeBase is at a right-angle to the printed circuit board (PCB). The ninth pin has a ring indicator (RI).

  • Page 265: Charging The Main Battery, To Power A Terminal And Charge Its Main Battery

    Charging the Main Battery The Dolphin HomeBase powers the terminal and fully charges its main battery pack in less that four hours. The HomeBase contains an intelligent battery charging system that protects the battery from being damaged by overcharging; the unit senses when a battery pack is fully charged and automatically switches to a trickle charge that maintains the battery at full capacity.

  • Page 266: Setting Up The Homebase For Usb Communication

    • For RS-232 communications, a Serial cable • For USB communications, a USB cable Setting up the HomeBase for USB Communication Dolphin 9500 Series terminals support USB communications out of the box. Required Equipment: • HomeBase with power supply • USB Cable •...

  • Page 267

    To Install the HomeBase Using USB Note: You must be using ActiveSync 3.7 or higher. 1. Plug in the power supply and connect it to the back of the HomeBase. 2. Plug the USB cable into the back of the HomeBase. 3.

  • Page 268

    4. Tap Options. 5. Select Enable PC sync using this connection, then select ‘USB Connection from the drop-down list. 6. Tap OK. 7. Place the Dolphin terminal in the HomeBase. The Dolphin terminal attempts to start an ActiveSync connection with the desktop computer automatically.

  • Page 269: Communicating With The Dolphin 9500 Series Terminal, Setting Up The Homebase For Rs-232 Communications

    The Allow USB connection with this desktop computer box must be checked. Do not check the serial cable box. Communicating with the Dolphin 9500 Series Terminal To initiate communications between the Dolphin 9500 Series terminal and peripheral, complete these steps: 1. Insert the Dolphin terminal into the terminal well of the HomeBase.

  • Page 270

    RS-232 Pin Configuration HomeBase /Host Port IBM AT DB9 IBM XT Modem DB25 (DCE) (DTE) DB25 (DTE) (DCE) Pin / Input Signal 2 / (RD) 3 / (TD) 5 / (SG) 4 / (DTR) 6 / (DSR) 7 / (RTS) 8 / (CTS) Note: The HomeBase cannot be daisy-chained.

  • Page 271

    4. Tap Options. 5. Under When cradled, select Enable PC sync using this connection, and select ‘115200 Default from the drop-down list. ‘115200 baud is recommended for RS-232 communication. 6. Tap OK. 7. Place the Dolphin in the HomeBase. The terminal attempts to start an ActiveSync connection with the desktop computer automatically.

  • Page 272: Verifying Data Transfer

    The following graphic displays the correct ActiveSync Connection Settings on the desktop computer for an RS-232 connection. Note: You can have the USB connection box checked in addition to the serial cable box without affecting processing. However, you would most likely use one or the other. Verifying Communication You can verify that the USB driver is functioning by watching the COMM LED on the USB HomeBase.

  • Page 273: Mounting The Homebase

    Mounting the HomeBase Set the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the HomeBase. When choosing a location, bear in mind that: •...

  • Page 274

    Wall Mounting You can purchase a wall mount kit that contains • a mounting bracket, • three screws, and • six washer/nut sets. Insert a screw into the Attach the round end of each screw bottom panel to slot on the bottom panel. the mounting Slide each screw towards bracket;...

  • Page 275

    When a terminal is seated in the Mobile Base, its main battery pack charges in less than four hours. The serial connector supports RS-232 communication and power out to peripheral devices, such as hand held scanners. As the hub of your Dolphin 9500 Series mobile data collection system, the Mobile Base performs three important functions: charging, communications, and storage.

  • Page 276: Mobile Base Parts And Functions

    Mobile Base Parts and Functions Front Panel The front panel of the Mobile Base has one slot. The following graphic features the Mobile Base with the Dolphin 9500 inserted into the Terminal Well. Terminal Well Mounting Brackets DOCK LED COMM LED Terminal Well Place the terminal in this well to communicate with a host device and charge the main battery pack.

  • Page 277: Bottom Panel

    RS-232 Communications Port Power Supply Connector Use this connector to attach an HHP power cable to the Dolphin 9500 Series Mobile Base. The Mobile Base can be powered by an external DC power source of between 11 VDC to 48 VDC.

  • Page 278: Powering The Dolphin Terminal, Charging The Dolphin Terminal

    Powering the Dolphin Terminal When seated in a Mobile Base that is connected to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the Mobile Base plugged into the power source so that the Dolphin terminal battery pack stays fully charged.

  • Page 279: Mounting The Mobile Base, Installing The Dolphin Mobile Base

    The latch sits on top of the spring arm assembly and holds the back of the terminal securely in place. The graphic above displays the mounting of a Dolphin 9500 terminal. There is another Dolphin Mobile Base that contains a special latch to accommodate the pistol-grip handle on the Dolphin 9550.

  • Page 280: Powering The Dolphin Mobile Base

    Locking Tabs When positioned as shown in the above graphic, the locking tabs secure the spring arm assembly, latch, and terminal in place. When seating a terminal, turn both arms up to allow the spring arm to move as necessary while the terminal is being inserted.

  • Page 281: Setting The Mobile Base Up For Communications

    Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal computer, modem, or any standard RS-232 device using a standard serial cable and communications software. Connecting the Cables Connect the Mobile Base to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the bottom of the Mobile Base.

  • Page 282: Mobile Base Serial Connector

    Mobile Base Serial Connector The following diagram displays the pin diagram of the serial connector of the bottom panel of the Mobile Base. Pin # Description Internal Jumper to Pin 6 5 VOLT OUT Note: Signals referenced are for a DTE device. The Mobile Base connector is straight to the printed circuit board (PCB).

  • Page 283: Configuring The Terminal For Activesync Communications

    Configuring the Terminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options. ActiveSync opens displaying the PC tab. 2. In the Use this PC drop-down list, select the name of the host PC. 3. Select Sync with this PC during manual sync to indicate that the terminal syncs with the selected host PC when synchronization is run from the terminal.

  • Page 284

    6. Tap OK. 7. Place the Dolphin terminal in the Mobile Base. The Dolphin terminal attempts to start an ActiveSync connection with the desktop computer automatically. 13 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 285

    Intelligent battery charging makes the Dolphin ChargeBase a safe and convenient storage receptacle for your Dolphin terminal. Capacity The ChargeBase can hold up to four Dolphin 9500 Series terminals. Each charging slot charges each terminal independently of the other slots.

  • Page 286: Dolphin Chargebase Parts And Functions

    The ChargeBase contains four terminals wells. Each well • Holds and charges the main battery pack of one Dolphin 9500 Series terminal. • Contains the companion to the industrial-grade, 17-pin connector on the bottom panel of Dolphin 9500 Series terminals.

  • Page 287: Power Supply, Supplying Power To The Chargebase

    Power Supply The ChargeBase includes a power supply that contains a power adapter to ensure the proper voltage. The power adapter is plugged into standard AC/DC outlets. Power Adapter Power Connector Cable ON/OFF Switch Power Cord ON Position Supplying Power to the ChargeBase Using a non-HHP power adapter voids your warranty and could result in serious damage to the circuitry of the Dolphin ChargeBase.

  • Page 288: Inserting And Removing Terminals, Charging Terminals In The Chargebase

    Inserting and Removing Terminals 1. To insert the terminal, hold the terminal with the bottom panel perpendicular to the base. D O L P H I 5 0 0 PO WE S C A N S FT E S C TA B N U M E N T...

  • Page 289: Mounting The Chargebase

    • The ChargeBase should be oriented so that users can easily read the labels. Bottom Panel The bottom panel of the Dolphin 9500 Series ChargeBase offers two mounting options: insert a DIN Rail for desk mounting or use mounting brackets with the available screw slots for wall mounting.

  • Page 290: Using The Din Rail

    Using the DIN Rail All Dolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom panel to enable secure mounting. 1. Slide the DIN Rail into the DIN Rail slot on the bottom panel. 2. Turn the ChargeBase and DIN Rail right side up. 3.

  • Page 291: Using The Wall Mount Kit

    Using the Wall Mount Kit Wall mount kits can be purchased separately to secure the ChargeBase to a wall or other vertical surface. For the ChargeBase, you need to purchase two kits so that you have two mounting brackets, one for each end of the ChargeBase. Each mounting bracket contains an open slot in the back to accommodate the connector cables.

  • Page 292

    6. Using the remaining washer and nut sets, secure the mounting brackets to the bottom panel. 7. Secure the mounting brackets to an appropriate vertical surface. 14 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 293: Dolphin Quadcharger Parts And Functions

    The Dolphin QuadCharger is a four-slot charging station that provides intelligent battery management for the Li-ion battery packs used in Dolphin 9500 Series terminals. Batteries charge in less than four hours. The fourth slot features a battery analyzer that completely resets a battery, then displays its remaining capacity.

  • Page 294

    Battery Capacity Indicator LEDs These LEDs give a readout of the remaining battery capacity after it has run through a complete analyze cycle. For more information, see Battery Capacity Indicator LEDs on page 15-2. Analyze Button Press this button to start a battery analyze cycle. For more information, see Using the Battery Analyzer on page 15-4.

  • Page 295: Supplying Power To The Quadcharger, Inserting And Removing Battery Packs, Charging Batteries In The Quadcharger

    Supplying Power to the QuadCharger The QuadCharger must be connected to a power source via the HHP power adapter cable so that voltage is adjusted appropriately. 1. Locate the AC power adapter cable and plug it into the power source. 2.

  • Page 296: Using The Battery Analyzer

    Using the Battery Analyzer Location The battery analyzer is located in the fourth slot - named the Charge/Analyze slot - of the ChargeBase. Only a battery placed in this slot can be run through an Analyze cycle. Purpose Using the Charge/Analyze slot helps you monitor the charge capacity of Li-ion batteries over time. Analyze Cycle The Analyze cycle is initiated when a battery is placed in the Charge/Analyze slot and the ANALYZE button is pressed.

  • Page 297: Mounting The Quadcharger

    Mounting the QuadCharger The Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that •...

  • Page 298

    Wall Mounting The following graphic displays how mount a QuadCharger to a wall: Troubleshooting If you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please contact HHP Technical Support. Problem Issue The Status LED does not come on when I Check the power connections on the Dolphin QuadCharger;...

  • Page 299: Limited Warranty

    Limited Warranty Hand Held Products, Inc., d/b/a HHP (“HHP“) warrants its products to be free from defects in materials and workmanship and to conform to HHP’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any HHP product which is (i) improperly installed or used;...

  • Page 300: Return Information

    Return Information Should your unit or any of the peripherals prove to be defective within the stated warranty period from the date of purchase, return the product, as described in the Repair Maintenance Authorization (RMA) procedures below, and we will, at our option, repair or replace the product, to whatever extent HHP deems necessary to restore the product to proper operating condition, without any charge to you.

  • Page 301: Technical Assistance

    Technical Assistance If you have a question or problem with your unit, you can obtain technical assistance from HHP’s Technical Support department. North America/Canada: Telephone: (800) 782-4263, Option 4 (8 a.m. to 6 p.m. EST) Fax number: (315) 685-4960 E-mail: support@HHP.com Europe, Middle East, and Africa: Telephone...

  • Page 302

    16 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 303

    Appendix A - Keyboard Combinations General Windows Keyboard Shortcuts Use the keyboard shortcuts in the chart below to navigate the Dolphin 9500 and Dolphin 9550 terminal keyboards. These are standard keyboard shortcuts for Windows applications. Press these keys, To… CTRL + C...

  • Page 304: Blue Key Combinations

    43-Key Alpha/Numeric Keyboard Blue Key Combinations Key Combination Function/Special Character Blue key + D Blue key + H Blue key + L Blue key + P Blue key + Q Blue key + R Blue key + S Blue key + T Blue key + U Blue key + X Blue key + Y...

  • Page 305

    Red Key Combinations Key Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + Q Red key + R Red key + S Red key + T Red key + U Red key + V Red key + W...

  • Page 306

    35-Key Numeric/Alpha Keyboard Blue Key Combinations Key Combination Function/Special Character Blue key + SP Blue key + DEL Blue key + F1 Blue key + F2 Blue key + F3 Blue key + F4 Blue key + BKSP START Blue key + F5 Blue key + F6 A - 4 Dolphin®...

  • Page 307

    Alpha Mode Key Combinations The 35-key keyboard defaults to numeric mode. To switch to alpha mode, press the ALPHA key once. In alpha mode, when you press a number key, you type the letter indicated by the alpha lock indicators over the key. Key/Key Combination Function/Special Character Press the ALPA key only once to switch to alpha mode.

  • Page 308

    56-Key Full Alpha/Numeric Blue Key Combinations Key Combination Function/Special Character Blue key + . Blue key + , Blue key + A Blue key + B Blue key + E Blue key + F A - 6 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 309

    Red Key Combinations Key Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + A Red key + B Red key + C Red key + D Red key + E Red key + F Red key + G...

  • Page 310

    SFT Key Combinations Key Combination Function/Special Character SFT + 1 SFT + 2 SFT + 3 SFT + 4 SFT + 5 SFT + 6 SFT + 7 & SFT + 8 SFT + 9 SFT + 0 SFT +. >...

  • Page 311: Com Port Assignment Table

    Assignment Serial port. This is the 17-pin connector on the bottom Port 1 panel of terminals. Dolphin 9500 Series Bluetooth Module Port 2 If there is no Bluetooth hardware installed on the terminal, this com port is unassigned. Raw Infrared...

  • Page 312

    A - 10 Dolphin® 9500 Series Mobile Computer User’s Guide...

  • Page 314

    HHP, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 ™ 95-9550-WMS-UG Rev C...

This manual also for:

Dolphin 9550, Dolphin 9501, Dolphin 9551

Comments to this Manuals

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  • kyle frazer Sep 07, 2016 08:10:
    Timely comments - I Appreciate the specifics - Does anyone know where I might be able to access a fillable a form copy to work with ?