NEC Express5800/R320a-E4 User Manual page 404

7-38 Troubleshooting
Network drive is not displayed in the DataViewer:
→ On WindowsXP or the OS released after it, the drive connected to network is not
displayed under the file system tree in the DataViewer of NEC ESMPRO
Manager.
Shutdown monitoring:
→ When performing shutdown monitoring, all shutdown processes are to be
monitored. If there is an application that performs shutdown without rebooting OS
or turning off the power, set the timeout value longer or disable the monitoring
function.
The external clock of CPU is listed as "Unknown":
→ In [CPU information] of DataViewer's system tree, the external clock is listed as
"Unknown."
[ft] tree appears on DataViewer in an incorrect manner:
→ After the system starts up, the tree or the state of a DataViewer may not be
displayed correctly due to high load of the system. In about 20 minutes after the
system startup, when a pop-up message which prompts you to reconstruct a
DataViewer appears, click [OK]. The DataViewer will be reconstructed and the
tree and the status will be displayed correctly.
The information on the floppy disk appears in an incorrect manner:
→ After switching on and off the power of the CPU/IO module, the floppy disk drive
name of [I/O Device] on DataViewer may be different from the name that is
recognized by the OS.
(Example: drive name on DataViewer: "A"
Check the floppy disk drive name on Explorer.
→ If you add or delete floppy disk drive connected with USB while the system is
running, the drive information under the [I/O Device] in the DataViewer will be
updated at the next system startup.
drive name recognized by the OS "B")