DataCard ImageCard IV User Manual page 139

Troubleshooting
Table 8-2: Topcoat (T panel) quality problems—print ribbon
What you see
The topcoat shows bands
across the width of the card.
The topcoat shows lines
along the length of the card.
A short edge of the topcoat
does not stick to the card.
The card shows irregular
lighter or darker spots.
#
Obtain guidance from service before performing this task.
User's Guide for the ImageCard® IV Printer
Possible causes
The printhead intensity is
too low.
The printhead is not aligned
correctly.
The printhead intensity is
too high.
The printhead is not aligned
correctly.
The printhead intensity is
too low.
The printhead is not aligned
correctly.
The topcoat panel of print
ribbon is wrinkling because
the intensity setting is too
high.
The printhead is not aligned
correctly.
8-17
Solutions
Increase the printhead
intensity setting for topcoat.
#
See the e-Guide .
Contact your service
representative.
Lower the printhead
intensity setting for topcoat.
#
See the e-Guide .
Contact your service
representative.
Increase the printhead
intensity setting for topcoat.
#
See the e-Guide .
Contact your service
representative.
Lower the printhead
intensity setting for topcoat.
#
See the e-Guide .
Contact your service
representative.