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Troubleshooting
Windows test page
Follow these steps to print a Windows test page on all supported operating systems.
Print the Windows test page
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User's Guide for the ImageCard® IV Printer
The printer must be connected to the PC with the driver installed, and both printer
and PC must be running.
Select Start from the Windows taskbar.
Select Settings and then Printers (Printers and Faxes on Windows XP) from the
Windows Start menu. The Printers (and Faxes) window appears. Click once on
the printer icon.
Select File from the Printers menu bar, and then select Properties. The Properties
dialog box appears.
Select the Print Test Page button on the General tab. Wait while Windows creates
a test page image. The card will print when the PC and printer are connected, and
the printer and driver are working together.
After you select the Print Test Page button, Windows displays a wizard asking if
the page printed correctly. Click "Yes" on this dialog box to end the Wizard. The
"Setup tips" on page 3-18
with PC to printer communication.
Remove the cover of the card output tray and remove the card. Replace the cover
of the card output tray.
The card should look similar to the cards shown in
The exact appearance depends on the operating system and selections made on
the PC (some cards have more characters printed while others have fewer
characters).
If it does not print at all, see
Figure 8-5: Windows test page , portrait orientation
provide the information you need to address problems
"Setup tips" on page
Microsoft
Windows
9 8
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Figure 8-5
and
Figure
8-6.
3-18.
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Table of Contents
Troubleshooting
