Media Jams - Intermec EasyCoder PX4i User Manual

Chapter 10 — Maintenance

Media Jams

102
Should a media jam occur in the print mechanism, proceed this
way to clear it.
To clear a media jam
1 Always switch off the power before starting to clear the
jammed media.
2 Raise the printhead and pull out the media.
3 If the media has been wound up on or has stuck to the platen
roller, carefully remove it by hand without using any sharp
tools that can damage the delicate platen roller or printhead.
Avoid rotating the platen roller.
If you must pull away the media by force causing the platen
roller to rotate, it is very important that the power has been
off for a minute or more. If not, the electronics can be
damaged beyond repair.
4 Cut off any damaged or wrinkled part.
5 Check if there is any adhesive somewhere in the print
mechanism. If there is, remove it using a cleaning card or a
cotton swab soaked in isopropyl alcohol.
Isopropyl alcohol [(CH-3)2CHOH; CAS 67-63-0] is a
highly flammable, moderately toxic, and mildly irritating
substance.
6 Reload the media as described in Chapter 4.
7 Switch on the power.
8 Readjust the media feed by raising and closing the printhead
and then pressing the Feed/Pause key.
EasyCoder PX4i User's Guide (IPL Version)