Conference Calling - ESI IVX S-Class User Manual

ESI Feature Phone operation
. . . to a voice mailbox
Transferring a caller to a mailbox to leave a message
1. While connected to an internal call, press TRANSFER, then press VOICE MAIL, and then press a
station key or dial an extension number.
2. You and the caller will be connected to that user's personal greeting. You may choose either to
hang up immediately or listen to a portion of the personal greeting (i. e., to assure yourself that you
have placed the caller into the correct mailbox).
Note: Regardless of when you hang up, the caller will hear the entire personal greeting. To insure the privacy
of the message, you will automatically be disconnected at the record tone.

Conference calling

Up to two conferences, with up to four members each, can be conducted at the same time per system.
Contact your system Installer to verify if your system is configured to handle two simultaneous conferences.
Note: On stations with a 12-Key Digital Feature phone, a programmable feature key must be set to 570 in
order to initiate a conference call. For more information, see page F.12.
To create a conference call:
1. Establish the first call.
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2. Press CONF to place the call on hold.
3. Place a second call as you normally would.
4. Once connected to the second call, press CONF again to connect all of you together.
Note: Repeat these steps to add a fourth member to the conference.
If the newest added-on member does not answer, press his/her station key again or press FLASH to
return to the original conferees. If you place any incoming caller on HOLD or exclusive HOLD (see
"Hold/exclusive hold operation," page E.12), you can add that caller, as well, to the conference by
pressing CONF, retrieving the call from hold (or exclusive hold) and pressing CONF again.
Any member of the conference can drop out by simply hanging up. However, when the station that
created the conference hangs up, all members in the conference are disconnected. Individual stations
or lines connected to the conference can be dropped from the conference by pressing their station or
line key (lit green).
Note: Your installer or System Administrator may have enabled trunk-to-trunk conferencing (unsupervised
conferencing) for your station. If so, the steps to initiating such a conference are the same as for
performing any other conference (see above); the difference is that you may hang up, thus exiting the
conference, but the remaining members won't be disconnected. (If this feature isn't enabled, your
hanging up disconnects all members.)
Important:
USE OF FEATURES
WILL INCREASE THE RISK OF TOLL FRAUD
,
DIRECT INDIRECT
,
TO FRAUDULENT TOLL CHARGES
COSTS OR DAMAGES RELATED THERETO
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If you're using an ESI Cordless Handset, use the TRANS/CONF/PRG key each time these instructions tell you to use CONF.
E.8
, - -
SUCH AS TRUNK TO TRUNK TRANSFER
.
IN NO EVENT SHALL ESTECH SYSTEMS
,
INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING
,
LOSS OF BUSINESS PROFITS
,
ARISING FROM THE USE OF THESE FEATURES
, - -
THAT REQUIRE TRUNK TO TRUNK CONNECTIONS
, .
INC BE LIABLE FOR ANY
,
BUSINESS INTERRUPTIONS
.
User's Guide
,
BUT NOT LIMITED
,
OR ANY OTHER