Conference Calling - ESI IVX C-Class User Manual

ESI Feature Phone operation

Conference calling

Note: On stations with a 12-Key Digital Feature phone, a programmable feature key must be set to 570 in
order to initiate a conference call. For more information, see page F.7.
To create a conference call:
1. Establish the first call.
2. Press CONF to place the call on hold.
3. Place a second call as you normally would.
4. Once connected to the second call, press CONF again to connect all of you together.
Notes: Repeat these steps to add a fourth member to the conference.
A total of four members can be in conferences at any one time.
If the newest added-on members does not answer, press his/her station key again or press FLASH/RDL
to return to the original conferees. If you place any incoming caller on hold or exclusive hold (see
"Hold/exclusive hold operation," page E.8), you can add that caller, as well, to the conference by
pressing CONF, retrieving the call from hold (or exclusive hold) and pressing CONF again.
Any member of the conference can drop out by simply hanging up. However, when the station that
created the conference hangs up, all members in the conference are disconnected. Individual stations
or lines connected to the conference can be dropped from the conference by pressing their station or
line key (lit green).
Note: Your installer or System Administrator may have enabled trunk-to-trunk conferencing (unsupervised
conferencing) for your station. If so, the steps to initiating such a conference are the same as for
performing any other conference (see above); the difference is that you may hang up, thus exiting the
conference, but the remaining members won't be disconnected. (If this feature isn't enabled, your
hanging up disconnects all members.)
Important:
USE OF FEATURES
WILL INCREASE THE RISK OF TOLL FRAUD
,
DIRECT INDIRECT
,
TO FRAUDULENT TOLL CHARGES
COSTS OR DAMAGES RELATED THERETO
Privacy release
This feature makes it easy to "conference-in" on a call: just press a line key assigned to the outside line
the call is using, and you'll automatically join the call.
1
This feature may not be available on your system, depending on how it has been programmed. If you wish to enable this feature
on your phone system, contact your System Administrator.
E.6
, - -
SUCH AS TRUNK TO TRUNK TRANSFER
.
IN NO EVENT SHALL ESTECH SYSTEMS
,
INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING
,
LOSS OF BUSINESS PROFITS
,
ARISING FROM THE USE OF THESE FEATURES
,
THAT REQUIRE TRUNK
,
BUSINESS INTERRUPTIONS
1
User's Guide
- -
TO TRUNK CONNECTIONS
, .
INC BE LIABLE FOR ANY
,
BUT NOT LIMITED
,
OR ANY OTHER
.