Message Monitor Mode (Live Call Screening); Personal Greeting Reminder - ESI IVX 20 User Manual

Digital Feature Phone operation
System speed-dialing with Esi-Dex
If your Administrator has programmed system speed-dial numbers, you can access one of these
numbers either via Esi-Dex, as explained in the foregoing discussion, or auto-dial it by dialing its
corresponding three-digit access number (in the range 600–699).
Example:
If an out-of-town factory location has been programmed as system speed-dial access
number 605, you can lift the handset, receive internal dial tone, dial 6 0 5 and this will
automatically dial the factory's number. You may also program 605 (in this example) as
a programmable feature key (see page A.26).

Message monitor mode (live call screening)

Message monitor mode, also known as live call screening, lets you hear a caller leaving a message
in your mailbox — just as with your home answering machine. You turn this feature on or off as part
of user programming (PROG/HELP 3 6). While you hear the caller through your speaker, you have
the following options:
Option
Lift the handset
Do nothing
Press MUTE
Note: During monitor mode, you will hear a call ring, then subdued ringing while the caller
is hearing your personal greeting, then their message. You can intercept the call at
any time.

Personal greeting reminder

If you frequently change your personal greeting, use this option; it sets your station to help remind
you of your current personal greeting. The first time you use your phone after it has been idle (for
the period of time you programmed in this function), the system will automatically play your current
personal greeting (and given the option to change it). The range is 0 (no reminder) to 500 hours. To
make this setting, press PROG/HELP 3 2.
Example: If you change your personal greeting only when out of town for a few days, set the
reminder interval to 60 hours; you'll be reminded if your phone has not been used for
three days. Set it for 36 hours and you will be reminded every Monday morning or if you
are away for a couple of days. If you change your greeting several times a day, set the
reminder for about 3 hours.
A.14
Result
You intercept the call
The system records the message to your
mailbox for your later retrieval
Temporarily mutes your speaker (the system
continues to record the message to your
mailbox)
IVX 20