Message Retrieval - ESI IVX 128 User Manual

IVX 128
™
Quick Move
The Quick Move feature is perfect for those times when you are on a call you know would be more
appropriate for one or more other, currently unavailable co-workers (for whose stations you have
programmed station keys on your phone). While you record a conversation, you can move (not
copy) the recording to other stations by pressing one or more station keys; each designated user's
mailbox will receive the recording as a new message, but your mailbox will not have the recording.
This feature saves you many steps when you know, while recording, that you want the recording to
be saved in another user's mailbox. You won't need to access your mailbox, move the recording,
and then delete the recording from your mailbox.
Playback of recordings
If you have recorded conversations, they will play after your old messages, or you can access them
directly by pressing VOICEMAIL, RECORD. This will play back the recordings, starting with the
newest recording. Recordings can be handled just like other messages (see next item).

Message retrieval

Message(s) waiting display
If you have at least one new message, the VOICEMAIL LED will blink and your display will show the
number of new and old messages in your mailbox.
10/12 11:09 AM
NEW 3 OLD
Note: Message status (shown in the example above as NEW 3 OLD 1) appears only when new
messages exist.
Retrieving voice mail messages from your Digital Feature Phone
Press VOICEMAIL.
1.
Enter your password if required (you may change the requirement for a password in user
2.
programming menu 5; see "Password," page A.25).
IVX will start playback of messages with the oldest new message and continue until all
3.
messages are played. The display will show the origination of the message, the countdown
duration of the message, whether new or old, and the time/date of when the message was left.
XYZ COMPANY 2:13
NEW 12:33 10/12
At the end of each message, IVX prompts you for instructions (see the chart, "Keys' functions
4.
during voice mail message retrieval," next page). Once you've learned these prompts, you can
proceed more rapidly by pressing one of the appropriate keys any time during a message or
during a prompt.
Note: If, while picking up messages, you receive a call-waiting tone, hang up. When your phone
rings, lift the handset and you will be connected to the waiting call. Alternatively, you may
simply press RELEASE when you hear the call-waiting tone. This automatically connects you
to the waiting call without your having to first hang up, then pick back up, the handset.
Note: If you hang up during playback of a message, the system saves that message and all others
not deleted.
1
Digital Feature Phone operation
A.19