Cascade Paging Mailboxes; Programming Your Cascade Paging Mailbox; Retrieving Cascade Paging Mailbox Messages - ESI IVX 128 User Manual

IVX 128

Cascade paging mailboxes

Important: You are being assigned a special feature not covered in the regular station user
guide or tutorial. Be sure to get your cascade paging mailbox number from the
System Administrator.
A cascade paging mailbox pages up to three designated numbers (of up to 24 digits each) in a
sequence called a cascade.
If a cascade paging mailbox receives a new message, IVX will page the first number for a set
number of times. If it receives no response, IVX then pages a second number for a set number of
times. If, again, there is no response, IVX pages the third paging number; and the system will then
page all three pagers, in sequence, until someone does finally retrieve the message. This is useful
for a variety of individuals who must be "on-call" after hours, such as doctors, plumbers, technical
support representatives, wrecker drivers and volunteer fire fighters.

Programming your cascade paging mailbox

Press PROG/HELP, * , and the cascade paging mailbox number. You will be prompted for recording
mailbox greetings; password administration, programming the pager numbers and intervals; and
accessing previously deleted messages.
To set the pager numbers, you will be prompted to enter each paging number and the number of
times that it is to be paged before the next paging number is also paged.
Note: Enter only the paging number; do not include the line access code (9, 8 or 7). To insert a
two-second pause, press CONF.
Note: For those situations where more than one cascade paging mailbox is in operation, IVX
automatically sends the mailbox number to the display of a digital pager, to indicate which
mailbox has new messages.

Retrieving cascade paging mailbox messages

Retrieving messages when off-premises
Call the main number.
1.
If the auto attendant main greeting answers, press * and the cascade paging mailbox number.
2.
If a live operator answers, have the operator transfer you (by pressing VOICEMAIL and *,
followed by entry of the mailbox number).
Retrieving messages when using a Digital Feature Phone
Press VOICEMAIL and *, followed by entry of the mailbox number.
Special feature: Cascade paging mailboxes
F.1