ESI IVX 128 Installation Manual
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ESI IVX 128 Installation Manual

ESI IVX 128 Installation Manual

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Installation Manual
0450-0074
Rev. E

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Summary of Contents for ESI IVX 128

  • Page 1 Installation Manual 0450-0074 Rev. E...
  • Page 2 About ESI ESI (Estech Systems, Inc.) is a privately held corporation based in Plano, Texas. Founded in 1987, ESI designs and builds innovative telecommunications products for businesses like yours. Because of their powerful com- bination of value and features, ESI products are consistently recognized by industry publications and leaders.

  • Page 3: Table Of Contents

    Function 6: Recording......................I.1 Function 61: Re-record system and auto attendant branch prompts..................I.1 Function 62: Record directory names ............................ I.2 Function 63: Message-on-hold (MOH) programming......................I.3 Function 7: Reports ......................J.1 Index Appendix I: IVX 128 user’s guide Appendix II: Worksheets...
  • Page 4 (This page included for pagination purposes only.)

  • Page 5: General Description

    Caller ID service from its telephone service provider. Of course, IVX 128 also supports any combination that does not exceed 24 parties and does not exceed four parties in any conference — e. g., four three-party conferences and three four-party conferences.
  • Page 6 General description IVX 128 • 911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report an emergency; sends a message via the serial port indicating the start date, time, station num- ber and end-time of the 911;...

  • Page 7: Hardware Overview/Installation

    IVX 128 Hardware overview/installation Hardware overview/installation IVX cabinet components consist of: • Base Cabinet I • Base Cabinet II • Expansion Cabinets (optional) • Main board • Expansion board • Up to two port cards • Memory Module • External wall- mounted transformer •...
  • Page 8 Port card options Five kinds of port cards are available for IVX 128. All port cards can be mounted in any slot in either of the Base Cabinets or the Expansion Cabinet. Each port card is equipped with a standard female amphenol connector for easy wiring to a standard 66 or 110 block.
  • Page 9 IVX 128 Hardware overview/installation Digital Feature Phones The IVX Digital Feature Phone is equipped with speakerphone, 32-character LCD display, and both fixed and programmable feature keys. Phones connect to the cabinet via standard two-wire twisted pair. TAPI Phone The TAPI Phone is an optional version of the Digital Feature Phone. It provides a DB9 connector and RS-232C cable to facilitate connection to a PC serial port for Basic Telephony Integration to such ®...
  • Page 10 Hardware overview/installation IVX 128 Example: Seven port cards are installed, including one T1-configured DLC12 card and standard loop lines as shown below. Only 72 stations can be installed; i.e.: 126 minus (6 + 6 + 6 + 24 + 0 + 6 + 6) = 126 minus (54) = 72 The last 12 stations on Card #7 cannot be used.
  • Page 11 IVX 128 Hardware overview/installation Cautions Important: This information complies with the requirements of Underwriters’ Laboratories (UL) and UL Standard 1950. When using this telephone equipment, always exercise basic safety precautions in order to minimize the risk of fire, electric shock or injury to persons. Before proceeding, please read the following: •...
  • Page 12 Hardware overview/installation IVX 128 Regulatory information United States of America Registration The CO line telephone numbers, FCC registration number, and ringer equivalence number (REN) of this equipment must be provided to the telephone company before installation. (See below for FCC registration number and ringer equivalence number.)
  • Page 13 IVX 128 Hardware overview/installation Regulatory information Dominion of Canada Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommu- nications network protective, operational and safety requirements as prescribed in the appropriate Technical Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satis- faction.
  • Page 14 Hardware overview/installation IVX 128 Hardware installation Site location As with most electronic equipment, the environmental considerations for this site need to observe good common sense. Provide a dry, clean, and accessible area. Locate space in the telephone equipment room, which will provide easy connection to the 66 blocks and 110VAC power.
  • Page 15 IVX 128 Hardware overview/installation Opening the cabinet The lid on all cabinets is held in place by two tabs that rest in slots in the bottom of the case, and a release tab that snaps into an opening in the top- center of the cabinet and is secured by a retaining screw.
  • Page 16 Hardware overview/installation IVX 128 Expansion Cabinet installation The Expansion Cabinets provide for the expansion of each base cabinet with two additional port cards. Each houses up to two port cards that are connected via ribbon cables through the opening in the back of the expansion cabinet to the base cabinet.
  • Page 17 Adding or replacing the Memory Module will require that the system be taken out of service. Re- placing the Memory Module erases all its configuration data and customer recordings. (Prompts stay intact, however.) Contact ESI for a replacement Memory Module and detailed instructions for its installation. B.11...
  • Page 18 Hardware overview/installation IVX 128 LED functions The unit's various LEDs are designed to provide visual feedback as follows: Power LED The Power LED is located on the top-right side of the cabinet and is illuminated when power is being applied to the system. This LED blinks periodically to indicate that the main processor is operational.
  • Page 19 IVX 128 Hardware overview/installation External connections Grounding instructions IVX grounding (supplemental ground) is as follows: • The conductor wires can be no smaller than the ungrounded branch-circuit supply conductors (usually 16-gauge or higher). • Acceptable wire: bare or covered with green (or green-and-yellow-striped) jacket.
  • Page 20 Hardware overview/installation IVX 128 MOH port The MOH (messages-, or music-, on-hold) connector on the upper right side of the cabinet is a ″ standard monophonic mini-jack, used for loading custom MOH recordings or for playing live music-on-hold from an external source such as a radio or CD player.
  • Page 21 IVX 128 Hardware overview/installation External paging device connection A dry contact overhead-paging device can be connected to the system through the first port card's 66 block. The overhead paging port is fixed (located on the main board) as extension 199 for programming purposes and user access.
  • Page 22 Hardware overview/installation IVX 128 CO line connection Local loop IVX's advanced CO line circuitry provides for open loop detection and IVX’s built-in Caller ID inter- face. Loop start lines are connected via the last 6 pairs on each 66 block on the 612 and 684 cards.
  • Page 23 Special information: DLC12 The DLC12 card, one of the five available port cards for IVX 128, is a plug-in design that can be installed in any of the seven available card slots on the system highway. Each card provides a T1 interface supporting 24 DS0 channels and 12 digital stations.
  • Page 24 Hardware overview/installation IVX 128 Station connection The first 12 pairs on each amphenol are station ports (either 12 digital stations on the 612 or DLC12 card or eight digital stations and four analog ports on the 684 port card). All stations are connected using a single pair. Each port position is pre-numbered and fixed as indicated in the 66 Block Wiring Diagram shown for each port card type.
  • Page 25 Insert the CD-ROM into the PC’s CD-ROM drive; then browse to the CD-ROM drive and locate the Esiivx.exe file. (Depending on your settings, the file may appear as just Esiivx.) Skip to step 5. Use your Web browser to reach http://www.esi-estech.com/ivx_all/software.html#TAPI2000. (You’ll need your ESI Resellers’ site password.) To download the software, click on the link to the TAPI 2000 software listed as “For use with...

  • Page 26: Testing Tapi

    Make sure the To disable call waiting, dial: box is not checked. Then, click on OK. In the Phone and Modem Options window, click on OK. In the Options window, under Line Used For..., select ESI IVX Telephony Service Provider and click on OK.
  • Page 27 Feature Phone (press PROG/HELP 2). For the customer’s convenience, label the paper overlay to show how the keys are programmed (you may prefer to use the Esi-Access PC software application for this). Install the labeled p p aper overlay on the 64-Key Expansion Console.
  • Page 28 Phone (press PROG/HELP 2). For the customer’s convenience, label the paper overlay to show how the keys are programmed (you may prefer to use the Esi-Access PC software application for this). Install the labeled p p aper overlay on the 64-Key Expansion Console.
  • Page 29 IVX 128 Hardware overview/installation A12 port card Term Wire color Signal RJ11 Port White-Blue Green Analog Blue-White Ring White-Orange Green Analog Orange-White Ring White-Green Green Analog Green-White Ring White-Brown Green Analog Brown-White Ring White-Slate Green Analog Slate-White Ring Red-Blue Green...
  • Page 30 Hardware overview/installation IVX 128 D12 port card Term Wire color Signal RJ11 Port White-Blue Data+ Green Digital Blue-White Data- White-Orange Data+ Green Digital Orange-White Data- White-Green Data+ Green Digital Green-White Data- White-Brown Data+ Green Digital Brown-White Data- White-Slate Data+ Green...
  • Page 31 IVX 128 Hardware overview/installation 612 port card Term Wire color Signal RJ11 Port White-Blue Data+ Green Digital Blue-White Data- White-Orange Data+ Green Digital Orange-White Data- White-Green Data+ Green Digital Green-White Data- White-Brown Data+ Green Digital Brown-White Data- White-Slate Data+ Green...
  • Page 32 Hardware overview/installation IVX 128 684 port card Term Wire color Signal RJ11 Port White-Blue Data+ Green Digital Blue-White Data- White-Orange Data+ Green Digital Orange-White Data- White-Green Data+ Green Digital Green-White Data- White-Brown Data+ Green Digital Brown-White Data- White-Slate Data+ Green...
  • Page 33 IVX 128 Hardware overview/installation DLC12 port card (to 66 Block) DLC12 Term Wire color Signal RJ11 Port Port White-Blue Data+ Green Digital Blue-White Data- White-Orange Data+ Green Digital Orange-White Data- White-Green Data+ Green Digital Green-White Data- White-Brown Data+ Green Digital...
  • Page 34 Hardware overview/installation IVX 128 Worksheet Base Cabinet I Expansion Base Expansion Cabinet Cabinet II Cabinet Term. Wire color Signal RJ11 1st port card 2nd port card 3rd port card 4th port card 5th port card 6th port card 7th port card...

  • Page 35: System Programming: An Introduction

    System programming: an introduction System programming: an introduction ® You can program the IVX 128 system either from a Digital Feature Phone or with the Windows -based Esi-Access package. Both methods follow the same programming steps. This manual focuses on programming from a Digital Feature Phone;...
  • Page 36 System programming: an introduction IVX 128 Entering alphanumeric characters You enter names for extensions, departments, and branch IDs by pressing the dial pad key that corresponds to the character to be entered. The key’s possible entries will change each time the key is pressed, and the LCD will show this.
  • Page 37 IVX 128 System programming: an introduction System fixed numbering plan Numbers Function Operator 1–66 CO lines 100–183 User extensions Overhead paging port 290–299 Department pilots 300–489 Guest/info mailboxes 490–499 Q & A mailboxes Broadcast mailbox 501–516 Group mailboxes 520–529 Cascade paging mailboxes 530–550...
  • Page 38 73 Extension/department statistics 74 Voice mail statistics 75 System speed dial list How to program the IVX 128 system You may program from any IVX Series phone in the system: Press PROG/HELP. The normal station programming menu prompt will begin to play.

  • Page 39: Function 1: System Parameters

    IVX 128 Function 1: System parameters Function 1: System parameters Function 11: Initialize This function will return all components and software to their initial state. Initialization will erase all data and custom recordings. Important notes: Always initialize the system before initial programming for a new installation.

  • Page 40: Function 14: Set Time/Date

    Function 1: System parameters IVX 128 Function 14: Set time/date Enter a new time in a twelve-hour format. Example: Enter 1 2 3 3 for 12:33, or 3 1 5 for 3:15 (note that you need no leading zero for the time).

  • Page 41: Function 16: Recording Alert

    IN MOST JURISDICTIONS, IT IS PERMISSIBLE TO RECORD A CONVERSATION IF ONE OF THE TWO PARTIES IS AWARE THAT IT IS BEING RECORDED. HOWEVER, ESI TAKES NO RESPONSIBILITY AS TO ITS LEGALITY IN ALL JURISDICTIONS. IT IS THE RESPONSIBILITY OF THE INSTALLING COMPANY AND THE END USER TO DETERMINE AND FOLLOW THE APPLICABLE STATE AND LOCAL LAWS REGARDING RECORDING OF CONVERSATIONS.

  • Page 42: Function 17: System Speed-Dial

    600–699, for access by any station. A user can initiate a system speed-dial by dialing the speed dial location number or by accessing the name through the Esi-Dex feature. In Function 32, access to system speed-dial can be denied to individual stations (see page F.6).

  • Page 43: Function 18: Serial Maintenance Port Baud Rate

    IVX 128 Function 1: System parameters Function 18: Serial maintenance port baud rate The system’s serial ports are dedicated to SMDR and maintenance. SMDR port (Called “Port 1” in system display.) Real-time SMDR call records are continuously output to the SMDR port.
  • Page 44 Function 1: System parameters IVX 128 (This page included for pagination purposes only.)

  • Page 45: Function 2: Co Lines

    Function 2: CO lines Function 2: CO lines The IVX 128 system can operate on a station-by-station basis as a PBX or as a combined key/PBX using standard loop start lines. If a station has line keys programmed, the user accesses the lines by pressing one of these keys or by dialing 9 (or 8 or 71–76).
  • Page 46 Function 2: CO lines IVX 128 Function 211: Analog CO line programming This function allows you to program the analog COs for both day and night mode. You can select the trunk groups and ring assignments for a group of COs or individual lines. The steps are: Choose CO lines to program.
  • Page 47 IVX 128 Function 2: CO lines 3. Assign answer rings Lines can be directed to be answered at up to 10 extensions, a department, a mailbox or an auto attendant branch ID (see “Auto attendant programming,” page G.1). The destination can be set to add or drop extensions, departments, mailboxes or ID branches if ringing continues due to no answer.
  • Page 48 Function 2: CO lines IVX 128 Function 212: T1 programming This function allows you to program the trunks and line parameters for the DLC12 card. The system will identify the number of DLC12 cards installed (one or two) and allow you to scroll through the 24 channels on each port card.
  • Page 49 IVX 128 Function 2: CO lines Use the scroll keys to select the incoming signal type — either WINK START or IMMEDIATE START. Press # to confirm. Default is WINK START. INCOMING SIGNAL IMMEDIATE START> 3. Use the scroll keys to select the trunk mode — 2-WAY TRAFFIC, INBOUND ONLY or OUTBOUND ONLY.
  • Page 50 Function 2: CO lines IVX 128 Function 2123: Line build-out This function allows you to adjust the line build-out of the DLC12 card. The level programmed de- pends on the application (CSU or DSX-1) indicated in the following table. Level...

  • Page 51: Function 22: Access Codes/Toll Restriction

    IVX 128 Function 2: CO lines Function 22: Access codes/toll restriction Function 221: Centrex/PBX access code If the system is to be used behind Centrex or another PBX, you must list the dial access code used to gain access to a CO line from Centrex or the PBX, so that toll restriction can ignore the access code digit(s).
  • Page 52 Function 2: CO lines IVX 128 After the last number, enter # # to end the list. IVX 128 will apply the numbers you enter to their most significant digit. Example: Entering 1 5 0 5 into the deny exception table tells IVX to deny all “1+” calls to area code 505.
  • Page 53 A translation table is programmed to translate DID or DNIS routing numbers to the corresponding ID (ID), mailbox (MB) extension (EXT) or department with both day and night destinations. IVX 128 supports up to 4-digit DID and DNIS/ANI. Up to 300 numbers can be programmed into the table (multiple numbers programmed to the same destinations).

  • Page 54: Function 23: Co Line Parameters

    Function 231: System CO line receive volume Many variables can affect the volume of the CO lines. Weak lines can reduce IVX 128’s ability to properly detect DTMF dialed by an outside caller. Conversely, “hot” lines can cause DTMF distortion and/or increase the opportunity for message talk-off (i.
  • Page 55 If this value is set too high, IVX 128 may not detect a valid open loop signal for fastest call processing.

  • Page 56: Function 24: Caller Id

    • Local 7 — Local calls that can be dialed only as seven-digit numbers (IVX 128 strips the area code before dialing and will not add a “1” prefix). • Local 10 — Local calls that can be dialed only as 10-digit numbers (IVX 128 will not add a “1” prefix).

  • Page 57: Function 3: Extension Programming

    2. Type Based on the port card installed, IVX 128 assigns the port as digital. 3. Extension name This is used for the LCD display, reports, and as a programming aid. The name’s length can be no longer than 10 characters (See “Entering alphanumeric characters,”...
  • Page 58 Function 3: Extension programming IVX 128 4. CO line group Assigns the extension’s ability to access one or more CO line groups (9, 8, and 71–76). Default: 9. 5. and 6. Call forward busy/no answer The extension can be set to call forward busy/no answer to another extension (or department), a mailbox or a branch ID for day mode and differently for night mode.
  • Page 59 If Analog Port is selected, then the ports can further be defined as follows; the words in parenthe- ses (EXAMPLE) indicate what the display will show in each case: • Phone (EXT) — Designed to provide for standard 2500 type phones. See the IVX 128 power user guide for complete description to the capabilities.
  • Page 60 Function 3: Extension programming IVX 128 5. & 6. Call forward busy/no answer The ports can be set to call forward busy/no answer to an extension, department, mailbox or a branch ID for day mode and differently for night mode.

  • Page 61: Function 32: Extension Feature Authorization

    IVX 128 Function 3: Extension programming Example: Here is a portion of a completed Programming Worksheet (Appendix II) for extensions. The paging port, extension 199, has been added to page zone 1. The user then can access only the overhead pager by dialing the...
  • Page 62 Function 3: Extension programming IVX 128 Service observing — Allows the user to monitor the conversations of those stations listed in the service observing list for his/her station. If this is enabled, you must enter a list of al- lowed extensions.

  • Page 63: Function 33: Department Programming

    IVX 128 Function 3: Extension programming Function 33: Department programming You can create up to 10 departments (or “hunt groups”), each with a maximum of 32 extensions. You also can assign an extension to more than one department. Department numbers range 290–299.
  • Page 64 Function 3: Extension programming IVX 128 Procedure Here’s an example of a completed programming worksheet: Ext. Name Type CF day CF night List: Sales In order MB300 MB300 104, 112, 115 Service MB301 101, 102 Here are the programming steps.

  • Page 65: Function 35: Extension Button Mapping

    IVX 128 Function 3: Extension programming Function 35: Extension button mapping By default, the programmable feature keys’ initial state is “not programmed” (except in the case of station 100, on which the upper left key is a day/night key). Use this function to change the programmable feature keys system-wide.
  • Page 66 Function 3: Extension programming IVX 128 Feature keys Feature keys, as listed below, cannot be programmed system-wide but must be programmed for each individual station. Code Feature key • Manual day/night mode (Code 560) — Allows manual setting of whether the system is in day or night mode.
  • Page 67 IVX 128 Function 3: Extension programming Virtual Mailbox Key If the entered digits are a three-digit extension number for a guest, department mailbox, cascade mailbox, etc., the key will provide for direct transfer to that mailbox, as described above. However if...
  • Page 68 Function 3: Extension programming IVX 128 (This page included for pagination purposes only.) F.12...

  • Page 69: Function 4: Auto Attendant Programming

    Function 41: Auto attendant branch programming The IVX 128 auto attendant follows a branch concept: the caller is routed through a series of branches, ultimately to the extension he wishes to reach. The caller moves from branch to branch by selecting a number or name presented in a branch prompt.
  • Page 70 (use this if there are any about 10 or fewer names in the directory). • By-alpha • IVX 128 prompts the caller to enter the first letter of the individual's first or last name. • IVX 128 then plays the matched names to the caller in the order recorded.
  • Page 71 (In the example above, the branch IDs and branch titles shown are for programming purposes only. The caller needs only to press 1, 2, etc., to move through the choices.) Here is the sequence for programming the IVX 128 auto attendant: Branch ID — A numeric designator which indicates its location and relationship to the other branches.

  • Page 72: Function 42: Announce Extension Number

    Select the day of the week by pressing a scroll ( ) key. Press # to confirm. Enter each time entry for the day displayed, separated by #. IVX 128 will automatically select the mode, day or night, associated with each time. Note: Press a scroll ( ) key to change the mode manually.
  • Page 73 IVX 128 Function 4: Auto attendant programming Remote setting of day, night, holiday and auto modes Normally, the system’s day/night mode operation will be manually controlled at a Digital Feature Phone and/or set to follow the day/night mode tables (programmed by the Installer) automatically.
  • Page 74 Function 4: Auto attendant programming IVX 128 (This page included for pagination purposes only.)

  • Page 75: Function 5: Voice Mail Programming

    IVX 128 Function 5: Voice mail programming Function 5: Voice mail programming To simplify initial installation, all programmed extensions will automatically have the generic per- sonal greeting, “You have reached the mailbox for extension [xxx].” The mailbox user should replace this with a personalized greeting.

  • Page 76: Function 53: Guest/Info Mailboxes

    Function 5: Voice mail programming IVX 128 Function 53: Guest/info mailboxes Mailboxes numbered 300–489 can be programmed as either a guest or info mailbox. Enter the mailbox number and select Guest or Info by pressing a scroll ( ) key.

  • Page 77: Function 54: Group Mailboxes And The Broadcast Mailbox

    Group mailboxes You can assign up to 16 group mailboxes (501–516) to IVX 128; each group mailbox can have up to 32 members. Anyone who knows the password can leave messages for all users listed as mem- bers of that group and who have recorded a personal greeting.

  • Page 78: Function 55: Message Notification

    IVX 128 will call and/or page when the first new message has been left in a mailbox and will repeat (at the interval of minutes programmed in this function) until the new message(s) have been deleted, saved or moved.

  • Page 79: Function 56: Cascade Paging Mailboxes

    Range: 1–19. Default: 1. Pager dialing pause — When paging, IVX 128 will send the mailbox number to be shown in the pager’s display. To allow time for the paging service to answer, enter the pause, in seconds, to occur between when IVX 128 dials the pager number and when it then dials the mailbox number.

  • Page 80: Function 57: Q & A Mailboxes

    Function 5: Voice mail programming IVX 128 Cascade paging parameters The cascade paging mailboxes will use the same CO line group and pager dialing pause as pro- grammed in Function 552 (see page H.5). Paging interval To program the paging interval parameter for a cascade paging mailbox: Enter the mailbox number (520–529).
  • Page 81 IVX 128 Function 5: Voice mail programming Each programming step is defined as follows: Mailbox number — Enter a mailbox number 490 to 499. Name — The mailbox name is used for the LCD display, reports, and as a programming aid. The name length can be no longer than 10 characters (see “Entering alphanumeric characters,”...
  • Page 82 Function 5: Voice mail programming IVX 128 (This page included for pagination purposes only.)

  • Page 83: Function 6: Recording

    Function 61: Re-record system and auto attendant branch prompts IVX 128 plays the system prompts to an outside caller at different points in the call routing or mail- box functions. These system prompts have been pre-recorded at the factory but you may re-record them, if preferred —...

  • Page 84: Function 62: Record Directory Names

    Note: While in holiday mode, IVX 128 follows night mode programming for call routing. The day/night mode setting and holiday greeting can be activated remotely (see “Remote set- ting of day, night and holiday modes,"...

  • Page 85: Function 63: Message-On-Hold (Moh) Programming

    IVX 128 Function 6: Recording Function 63: Message-on-hold (MOH) programming MOH can be: • A live feed from an external music source connected to the MOH connector located on the side of the cabinet. • One of three default, generic MOHs pre-recorded by the factory.
  • Page 86 Function 6: Recording IVX 128 Function 633: MOH volume If a custom MOH is recorded, the output volume can be adjusted in this function. Range: 1 (faint)–12 (loudest). Default: 6. Note: If an external audio source such as a radio is used for MOH, adjust the volume at the source.

  • Page 87: Function 7: Reports

    IVX 128 Function 7: Reports Function 7: Reports SMDR port (Called “Port 1” in the system display.) No programming is necessary. Connect a PC, call accounting system or serial printer to the SMDR serial port of the system. Call records are output in real time. The default output from the serial port is: 8 data bits, 1 stop bit, and no parity, 38,400 (38.4K) baud.
  • Page 88 The baud rate for this port is set in Function 18 (page D.5). You can connect the PC program, Esi-Access, or a standard serial printer (or PC used to capture reports) to the port. Reports requested through Function 7 will print to this port.

  • Page 89: Index

    DID and DNIS/ANI translation table, E.9–E.10 Overhead paging, F.4–F.5 Digital Feature Phones. See Phones Paging, B.15 Do not disturb (DND), F.5 Passwords, Installer and Administrator, D.1 Esi-Access software, C.1, J.2 Phones Esi-Dex, D.4, E.12 Digital Feature, B.3 System speed dial, F.6 TAPI, B.3 Expansion Cabinet, B.1...
  • Page 90 Service observing, F.6, F.10 Guest/info mailboxes, H.2–H.3 Site location, B.8 Maximum message length, H.1 SMDR port, B.14, D.5, J.1 Message notification, H.4–H.5 Speed-dialing. See Esi-Dex Message purge control, H.1 System capacity, B.3 Q & A mailboxes, H.6 System modes. See Day/night/holiday mode...

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