Off-Premises Delivery - ESI IVX 128 User Manual

Special feature: Guest mailboxes IVX 128

Off-premises delivery

IVX can be programmed to deliver messages to an off-premises phone and/or to page you when
your voice mailbox receives a message. You can set the phone number (cell phone, home number,
another extension, etc.), the pager number and a delay time (the period that the system is to wait
before attempting to deliver the message/page). You can further set the system to deliver only
messages marked as urgent (see "Urgent messages," next page).
The Administrator can also set for your station the:
• Number to be called or paged
• Delay period
• Number of attempts
• Interval between attempts (in increments of 30 minutes)
• "Quiet period" which suspends message delivery for late night, etc.
If you have programmed both an off-premise delivery number and a pager number, the system will
prompt you to choose one of the following delivery options:
• Phone-only
• Pager-only
• Phone, then pager-- attempts phone delivery until maximum number of attempts has been tried,
then follows paging programming.
• Phone and page at the same time
• No off-premises delivery
Phone delivery
Whenever your mailbox receives a new/urgent message (see "Urgent messages," below), the
system will call the number that you have programmed and play the prompt:
"You have messages. Please enter your password."
The prompt will repeat three times before the system assumes that no one has answered (i.e.,
because it has "heard" no password) and disconnects.
Upon answering, enter your password (if you have set your password options for no password, you
must enter 0 as your password). You will then be connected to your mailbox and can proceed with
normal remote operation (see "Retrieving voice mail messages from an off-premises location,"
page A.21).
Note: A "*" response instead of the password will cause the system to suspend calling you until it
receives the next new/urgent message.
D.6