Message Retrieval - ESI Feature Phone User Manual

User's Guide

Message retrieval

Message(s) waiting display
If you have at least one new message, the VOICE MAIL key will blink (on a 24- or 48-Key Feature Phone)
and your display will show the number of new and old messages in your mailbox.
On an ESI Cordless Handset, an "envelope" icon on the display also appears when you have at least one
new message.
Note: Message status information (shown in the example above as NEW 3 OLD 1) appears on a 24-Key or
48-Key Feature Phone only when new messages exist.
Retrieving voice mail messages from your ESI Feature Phone
1. Press VOICE MAIL.
2. Enter your password if required (you may change the requirement for a password in user programming
menu 5; see "Password," page C.5).
3. The ESI phone system will start playback of messages with the oldest new message and continue until
all messages are played. The display will show the origination of the message, the countdown duration
of the message, whether new or old, and the time/date of when the message was left.
4. At the end of each message, the ESI phone system prompts you for instructions (see the chart, "Keys'
functions during voice mail message retrieval," next page). Once you've learned these prompts, you
can proceed more rapidly by pressing one of the appropriate keys any time during a message or during
a prompt.
5. To exit playback of messages, simply hang up your phone.
Note: If you hang up during playback of a message, the system saves that message as new and all
1
A 12-Key Feature Phone will display only the date and time.
Cordless
Handset or
24-Key
Feature Phone
others not deleted.
D.4
Voice mail operation
1
48-Key
Feature Phone
(also shows
running playback
time in reverse)