Retrieving Messages From A Digital Feature Phone - ESI IVX 128 User Manual

Special feature: Q & A mailboxes
2 Delete question
When prompted, press 2 again to confirm deletion. If you delete a question in the middle of a list
without replacing it, the playback numbers of the other messages will not change (this is important
only for your knowledge in programming, since the system itself won't introduce each question to
the caller as "Question 3," "Question 6," etc.).
Example:
If you deleted question number 3 out of 5 questions, the system would play only
questions 1, 2, 4, and 5 to a caller. When you retrieve the playback, two beep tones will
separate answers 2 and 4.
3 Hear current question
2 Password
The password may consist of 2 to 8 digits followed by # (0 cannot be the first digit). If you prefer not
to have to enter a password, enter 0 as the entire password.
9 Message Recycle Bin (un-delete)
IVX stores your most recently deleted 10 messages in a Message Recycle Bin to allow you to
recover, or "un-delete," messages that may have been deleted in error. Press 9 to advance through
deleted messages. Press 8 to restore a message to your mailbox as an old message.

Retrieving messages from a Digital Feature Phone

Press VOICEMAIL, * , and the mailbox number.
™
Virtual Mailbox Key
To help monitor that all messages have been picked up, you can program a programmable feature
key on any Digital Feature Phone as a Virtual Mailbox Key for the Q & A mailbox. When new
messages exist, the key will blink; press it to connect automatically to the mailbox.
Program the programmable feature key with VOICEMAIL, *, and the mailbox number (see
"Programmable feature keys," page A.26).
Retrieving messages when off-premises
Call the main number.
1.
If the auto attendant main greeting answers, press * and the Q & A mailbox number.
2.
If a live operator answers, have the operator transfer you (by pressing VOICEMAIL and *,
followed by entry of the mailbox number).
G.2
IVX 128