Cisco Aironet Installation And Configuration Manual page 206

Error Messages
Error Message Time-out waiting for smartcard reader initialization.
Explanation
reader to initialize within a reasonable time (90 seconds for the first try and 5 minutes for subsequent
tries). Most likely, the reader is not plugged in correctly, or the computer no longer recognizes it.
Note
Recommended Action
Step 1 Install a smartcard reader if you have not done so.
Step 2 If a reader is installed, make sure that it is inserted completely into the PCMCIA slot (PCMCIA model)
or that the connector cable is inserted properly into the serial or USB connector (serial/USB port model).
Step 3 Make sure that the system recognizes your reader. It should be listed under Smart card readers in
Windows device manager. If your reader is not listed, eject and re-insert the reader (PCMCIA model) or
disconnect and re-connect the cable (serial/USB port model).
Step 4 If the computer still does not recognize your reader, reboot the computer with the reader installed.
Error Message Wrong PIN entered (X tries left).
Explanation
wrong PIN.
Recommended Action
them in the correct case as the PIN is case sensitive. Check that the Caps Lock key has not
inadvertently been pressed. Also, make sure that you have inserted the correct SIM card.
Note
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows
9-24
When asked to perform an authentication, the supplicant could not get the smartcard
The eight-digit hexadecimal error code in the message may assist technical support in
troubleshooting your problem.
Follow the steps below.
The SIM card could not validate the PIN you have entered. You must have entered the
Make sure that you enter the correct PIN. If your PIN contains letters, enter
Most SIM cards limit the number of times in a row that you can enter an incorrect PIN.
The error message indicates how many attempts you have left. Entering the correct PIN
resets the limit to its original value. However, if the number of retries is exhausted, the
SIM card locks up and becomes useless.
Chapter 9 Troubleshooting
OL-1394-04