Summary of Contents for Cisco AIR-PCM352 - Aironet 350 Series 11Mbps Wireless LAN PC Card Adapter
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Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE Software Release 2.50 March 2004 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387)
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You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
Introduction to the Client Adapters Terminology Hardware Components Radio Radio Antenna LEDs Software Components Radio Firmware Driver Client Utilities Overview of ACU Buttons on the Client Utility Screens Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Static WEP Keys 5-11 Dynamic WEP Keys with EAP 5-11 Fast Roaming (CCKM) 5-14 Reporting Access Points that Fail LEAP or EAP-FAST Authentication 5-14 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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After Profile Selection, Card Insertion, or Reset After Your Password Expires (Windows NT or 2000 Domain Databases Only) Performing Diagnostics Overview of ACU Diagnostic Tools Setting Signal Strength Display Units Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Reauthenticating After LEAP or EAP-FAST Times Out Creating Strong Passwords Error Messages General Error Messages Installation Error Messages LEAP Authentication Error Messages EAP-FAST Authentication Error Messages 9-10 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Declaration of Conformity Statements Declaration of Conformity Statements for European Union Countries Channels, Power Levels, and Antenna Gains Channels Maximum Power Levels and Antenna Gains Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Using Passive Mode Using Active Mode Forcing the Client Adapter to Reassociate F-12 G L O S S A R Y N D E X Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE viii OL-1375-04...
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Preface The preface provides an overview of the Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE, references related publications, and explains how to obtain other documentation and technical assistance, if necessary. The following topics are covered in this section: Audience, page x •...
(Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het aanhangsel “Translated Safety Warnings” (Vertalingen van veiligheidsvoorschriften) raadplegen.) Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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(Se förklaringar av de varningar som förekommer i denna publikation i appendix "Translated Safety Warnings" [Översatta säkerhetsvarningar].) Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Preface Related Publications Related Publications For more information about Cisco Aironet Wireless LAN Client Adapters for Windows CE, refer to the following publications: Release Notes for Cisco Aironet Client Utilities 2.50 and Driver 2.50 for Windows CE • Release Notes for Cisco Aironet 350 and CB20A Client Adapter Firmware 5.40.10 •...
Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.
No workaround is available. Cisco TAC Website You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL: http://www.cisco.com/tac...
Preface Obtaining Additional Publications and Information If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL: http://www.cisco.com/en/US/support/index.html If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files.
C H A P T E R Product Overview This chapter describes the Cisco Aironet 350 Series Wireless LAN Client Adapters and illustrates their role in a wireless network. The following topics are covered in this chapter: Introduction to the Client Adapters, page 1-2 •...
0 = no WEP capability, 1 = 40-bit WEP, and 2 = 128-bit WEP. However, if the second x is a 0 but the model number contains K9, the card is 128-bit WEP capable. Client adapter driver and utility version 2.50 is not supported for use with Cisco Aironet 340 series client Note adapters.
11 Mbps. These cards operate with other IEEE 802.11b-compliant client devices in ad hoc (or peer-to-peer) mode or with Cisco Aironet 340, 350, 1100, and 1200 Series Access Points (with a 2.4-GHz radio) and other IEEE 80211b-compliant infrastructure devices in infrastructure mode.
Client Utilities Two client utilities are available for use with Cisco Aironet client adapters: Aironet Client Utility (ACU) and Wireless Login Module (WLM). These utilities are optional applications that interact with the radio firmware to adjust client adapter settings and display information about the adapter. The client utilities and online help files are installed with the driver.
The status bar at the top or bottom of the Profiles screen reflects the current state of your client adapter. The following states are possible: Not Associated, Associated, Authenticated, Ad Hoc Mode, and Cisco Wireless LAN Adapter Not Found. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Refer to Chapter 5 for information on setting the client adapter’s network (or infrastructure) mode. Note Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The use of an infrastructure device, such as an access point, is not required. Figure 1-2 Ad Hoc Wireless LAN Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
This process is referred to as seamless roaming. Figure 1-3 Wireless Infrastructure with Workstations Accessing a Wired LAN Access Point (Root Unit) Wired LAN Access Point (Root Unit) Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The following topics are covered in this chapter: • Safety Information, page 2-2 Unpacking the Client Adapter, page 2-3 • • System Requirements, page 2-4 Site Requirements, page 2-5 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The use of wireless devices on airplanes is governed by the Federal Aviation Administration – (FAA). The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. – Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Step 3 each item for damage. Note If any item is damaged or missing, notify your authorized Cisco sales representative. Any remote antenna and its associated wiring are shipped separately. Package Contents Each client adapter is shipped with the following items: Quick Start Guide: Cisco Aironet Wireless LAN Client Adapters •...
ARMv4, ARMv4T, or X86 platform • Cisco Aironet 350 Series Wireless LAN Client Adapter (PC card or LM card) Client adapter driver and utility version 2.50 is not supported for use with Cisco Aironet 340 Note series client adapters. Client adapter firmware version 5.40.10 or later (recommended) •...
Install the client adapter away from microwave ovens. Microwave ovens operate on the same • frequency as the client adapter and can cause signal interference. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Chapter 2 Preparing for Installation Site Requirements Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Installing the Driver and Client Utilities, page 3-2 • • Verifying Installation, page 3-5 Deciding How to Configure Your Client Adapter (Windows CE .NET Only), page 3-6 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Chapter 8 provides instructions for finding the version of your client adapter’s firmware and upgrading it if necessary. Client adapter driver and utility version 2.50 is not supported for use with Cisco Aironet 340 series client Note adapters. The driver and client utilities must be installed before you insert a client adapter into a Windows CE Note device.
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Installing the Client Adapter Installing the Driver and Client Utilities Client adapter driver and utility version 2.50 is not yet available on the CD that ships with Cisco Aironet Note client adapters. If you are installing older versions of client adapter drivers and utilities, refer to a previous version of this manual for installation, configuration, and operation instructions.
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The backport then becomes part of the base Windows CE operating system and cannot be uninstalled. If you are using a PPC 2002, PPC 2003, or Windows CE .NET 4.2 device, the Cisco PEAP screen Step 15 appears.
If this does not happen, remove the client adapter, reset the Windows CE device, and reinsert the client adapter. The Cisco Wireless LAN Adapter Settings dialog box appears. If the dialog box does not appear, perform Step 24 one of the following: Tap Start >...
• .NET and you are using a device other than a PPC 2003, follow these steps: Tap Start > Settings > Network and Dial-up Connections > the Cisco Wireless LAN Client Adapter icon > the Wireless Networks tab. Uncheck the Use Windows to configure my wireless network settings check box.
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ACU’s diagnostic tools, go to Appendix E to configure the adapter through Windows CE .NET; then follow the instructions in Chapter 7 to use ACU’s diagnostic tools. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Chapter 3 Installing the Client Adapter Deciding How to Configure Your Client Adapter (Windows CE .NET Only) Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Opening Profile Manager, page 4-2 Creating a New Profile, page 4-3 • • Selecting the Active Profile, page 4-3 Modifying a Profile, page 4-4 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Rename a profile, page 4-4 • Delete a profile, page 4-5 • Follow the instructions on the page indicated for the task you want to perform. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
You must choose this option if you want to configure your card through the operating system but use ACU’s diagnostic tools. Refer to Appendix E for information on configuring your client adapter through Windows CE .NET. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Tap on a blank part of the screen to save your change. The profile is renamed and added to the list of Step 4 profiles. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
You cannot delete the active profile. Step 3 Tap the Delete button. Step 4 When prompted to confirm your decision, tap Yes. The profile is deleted. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Chapter 4 Using the Profile Manager Modifying a Profile Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The security parameters (Network Security Type, WEP, User Name, User Password, User Note Domain, PAC Provisioning Mode, and PAC Authority) are listed at the end of the table because they require further action. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Indicates that your wireless network consists of a few wireless devices that are not connected to a wired Ethernet network through an access point. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Conserves the most power but offers the lowest throughput. Is recommended for devices for which power consumption is the ultimate concern (such as small battery-powered devices). Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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For security reasons, Cisco recommends that WEP-enabled and Note WEP-disabled clients not be allowed in the same cell because broadcast packets are sent unencrypted, even to clients running WEP. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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(in ad hoc mode) with which it is to communicate. Otherwise, your client adapter may not be able to associate to them. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Causes the client adapter to periodically scan for a better access point with the same SSID if the signal strength falls below 50%. Options: Enabled or Disabled Default: Enabled Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Host Based EAP, you must set the WEP parameter to Dynamic WEP Keys. Note Go to Step 3 for instructions on setting dynamic WEP keys. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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This parameter is available only if the Network Security Type is set to LEAP or EAP-FAST. Go to Step 3 for instructions on entering the LEAP or Note EAP-FAST domain name. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Tap OK on the Properties screen to save any changes you have made. If the profile you just edited is the Step 4 active profile and your client adapter is inserted, the changes are applied immediately. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-10 OL-1375-04...
Remote Authentication Dial-In User Service (RADIUS) server, to which the access point communicates over the wired network. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-11...
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Windows CE device is reset. PACs are created by Cisco Secure ACS and are identified by an ID. The user obtains a copy of the PAC from the server, and the ID links the PAC to the profile created in ACU. When manual PAC provisioning is enabled, the PAC file is manually copied from the server and imported onto the client device.
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Manager and uses a dynamic session-based WEP key, which is derived from the client adapter and RADIUS server, to encrypt data. Cisco PEAP requires you to enter your username and password in order to start the authentication process and gain access to the network. RADIUS servers that support Cisco PEAP authentication include Cisco Secure ACS version 3.1 or later.
This feature does not need to be enabled on the client adapter; it is supported automatically in client adapter firmware version 5.40.10 or later. However, it must be enabled on the access point. Access points must use Cisco IOS Release 12.2(11)JA or later to enable fast roaming. Refer to the Note documentation for your access point for instructions on enabling this feature.
The ACU Status screen indicates if MIC is supported by the client adapter’s driver and is enabled on the access point. See Figure 5-2. Figure 5-2 ACU Status Screen Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-15 OL-1375-04...
EAP-FAST authentication Enable EAP-FAST and enable Set up and enable WEP and enable automatic provisioning or import a Network-EAP for the SSID PAC file Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-16 OL-1375-04...
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Set up and enable WEP with full encryption, set MIC to MMH or select Enable MIC check box, and set Use Aironet Extensions to Yes Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-17 OL-1375-04...
Select WEP under Property and Static WEP Keys from the list of options in the Value box. Step 2 Tap the WEP Keys button. The WEP Keys screen appears (see Figure 5-3). Step 3 Figure 5-3 WEP Keys Screen Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-18 OL-1375-04...
Enter a new key, following the guidelines outlined in Step 5 of the “Enabling Static WEP and Entering Step 4 a New Static WEP Key” section on page 5-18. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-19 OL-1375-04...
Selecting LEAP for the Network Security Type disables static WEP automatically. Note Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Select the profile that you want to change from the Manage Profiles box and tap the Edit button.
Cisco IOS Release 12.2(4)JA (1100 series access points). All necessary infrastructure devices such as access points, servers, gateways, and user databases • must be properly configured for EAP-FAST authentication. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-21 OL-1375-04...
However, if a domain name is entered in the User Domain field, the sum of the username and domain name is limited to 63 ASCII characters. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-22...
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PAC file: Tap the PAC Import button. The Aironet Client Utility Open screen appears (see Figure 5-4). Figure 5-4 Aironet Client Utility Open Screen Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-23 OL-1375-04...
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Tap OK to enable EAP-FAST. If you imported a PAC file, it is now added to your PAC database. Step 5 Refer to the “Using LEAP or EAP-FAST” section on page 6-2 for instructions on authenticating using Step 6 EAP-FAST. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-24 OL-1375-04...
“Importing a CA Certificate” section on page 5-26 and the “Importing a User Step 5 Certificate” section on page 5-27 to import the certificate file(s) for your Windows CE device. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-25 OL-1375-04...
Make sure Trusted Authorities appears in the Certificate drop-down menu. Step 2 Tap the Import button. Step 3 The Certificate Manager Open screen appears (see Figure 5-7). Step 4 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-26 OL-1375-04...
Select Start > Programs > Cisco > Enroll. The Certificate Enrollment screen appears (see Figure 5-8). Step 2 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-27 OL-1375-04...
Value box. Step 2 Select WEP under Property and Dynamic WEP Keys from the list of options in the Value box. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-28 OL-1375-04...
Connect button on the Authentication screen to start the authentication process. Refer to the “Using EAP-TLS” section on page 6-5 for instructions on authenticating using EAP-TLS. Step 4 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-29 OL-1375-04...
Configuring the Client Adapter Enabling Host-Based EAP Enabling PEAP Follow these steps to enable PEAP for this profile. For EAP Type, select Cisco PEAP or PEAP. If you select Cisco PEAP, go to Step 2. If you select PEAP, Step 1...
Follow these steps to disable LEAP, EAP-FAST, or host-based EAP (EAP-TLS or PEAP) for a particular profile on a PPC 2002 device. Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Select the profile that you want to change from the Manage Profiles box and tap the Edit button.
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Chapter 5 Configuring the Client Adapter Disabling LEAP, EAP-FAST, or Host-Based EAP Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-32 OL-1375-04...
The following topics are covered in this chapter: Overview, page 6-2 • • Using LEAP or EAP-FAST, page 6-2 Using EAP-TLS, page 6-5 • • Using PEAP, page 6-6 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
LEAP or EAP-FAST. The Wireless Login Module screen appears (see Figure 6-1). Step 1 Figure 6-1 Wireless Login Module Screen Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Using EAP Authentication Using LEAP or EAP-FAST You can also start WLM by selecting Start > Programs > Cisco > Wireless Login Module. You Note may want to do this if you inadvertently exited WLM after it started or if you roam to a different part of the network where a different login is required.
ACU Properties screen and tap OK. Note If you want to log out of a LEAP or EAP-FAST session, select Start > Programs > Cisco > Wireless Login Module and tap the Logout button on the Wireless Login Module screen.
For example, if your EAP-TLS username is jsmith and the domain name is corporate, you would enter jsmith in the User Name field and corporate in the Domain field. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Tap OK. The client adapter should now EAP authenticate. To verify authentication on a PPC 2002 device, select Start > Programs > Cisco > AuthMgr. The Status field at the bottom of the screen shows the authentication status. If the authentication is successful, the Status field displays Authenticated, and the IP Address field displays the IP address of the client adapter.
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Tap OK. The client adapter should now EAP authenticate. Step 7 To verify authentication on a PPC 2002 device, select Start > Programs > Cisco > AuthMgr. The Status field at the bottom of the screen shows the authentication status. If the authentication is successful, the Status field displays Authenticated, and the IP Address field displays the IP address of the client adapter.
The password is also changed in the Windows NT or 2000 domain user database. Note Tap OK. The client adapter should authenticate using your new password. Step 3 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Setting Signal Strength Display Units, page 7-2 • • Viewing the Status of Your Client Adapter, page 7-3 Viewing Statistics for Your Client Adapter, page 7-5 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Setting Signal Strength Display Units Follow these steps to specify the units used to display signal strength on the ACU Status screen. Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Step 2 Tap the Options button.
(dBm). Figure 7-2 Status Screen (with Signal Strength as a Percentage) Figure 7-3 Status Screen (with Signal Strength in dBm) Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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This setting appears only if you selected signal strength to Note be displayed as a percentage. See the “Setting Signal Strength Display Units” section on page 7-2 information. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Windows CE device. Link status tests from the access point or ACU site survey tool are performed at the firmware level; therefore, they have no effect on the statistics shown by the Statistics screen. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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2.4-GHz signals from devices such as microwave ovens, wireless handset phones, etc. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Transmit Stats. The Transmit Statistics screen appears (see Figure 7-5). Figure 7-5 Transmit Statistics Screen Table 7-3 describes each transmit statistic that is displayed for your client adapter. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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The MIC Stats option is available only if your client adapter’s driver supports MIC and only if MIC is enabled on the access point. Figure 7-6 MIC Statistics Screen Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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The number of packets that were discarded due to the MIC sequence number being wrong. Tap OK to exit the Statistics screen. Step 4 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Chapter 7 Performing Diagnostics Viewing Statistics for Your Client Adapter Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 7-10 OL-1375-04...
Client Utility Procedures, page 8-8 CA and User Certificate Procedures (Host-Based EAP on PPC 2002 Devices Only), page 8-10 • Restarting the Client Adapter, page 8-11 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
To remove a PC card after it is successfully installed and configured, press the Eject button and pull the card out of the PC card slot. When the PC card is reinserted, your connection to the network should be re-established. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The client adapter is shipped with the firmware installed in its Flash memory; however, a more recent version of the firmware may be available from Cisco.com. Cisco recommends using the most current version of radio firmware. Follow the instructions in this section to find the version of your client adapter’s firmware and to upgrade it if a more recent version is available from Cisco.com.
Look at the available filenames for radio firmware. The numbers that follow the “v” indicate the version number. For example, v50219 indicates a firmware version of 5.02.19. If the firmware available from Cisco.com has a higher number than the firmware currently installed in Step 3 your client adapter, follow the instructions in the “Loading New Firmware”...
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On your Windows CE device, open ACU and tap the Firmware tab. The Firmware screen appears (see Step 17 Figure 8-2). Tap the Browse button. The Open window appears (see Figure 8-3). Step 18 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Cisco.com. The driver, client utilities, and online help files are installed together. Note Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
To find the version of WLM, double-tap the Wireless Login Module icon or select Start > Programs > Cisco > Wireless Login Module. The current version of the utility is shown below the Password field on the Wireless Login Module screen.
Client Utility Procedures Uninstalling the Current Driver and Client Utilities Cisco recommends that you uninstall the existing driver and client utilities for your client adapter before upgrading to more recent versions. Follow these steps to uninstall your client adapter’s current driver and client utilities.
Alt key and tap the icon. Then tap Delete and Yes to confirm your decision. You can also use File Explorer or Windows Explorer to browse to the desktop, select the icon, and Note delete it. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Tap the View button. A screen appears that enables you to access information about the certificate, Step 4 including its issuer, expiration date, and serial number. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 8-10 OL-1375-04...
Select the active profile in the Manage Profiles box, tap the Edit button, and tap OK. The driver stops the client adapter’s radio, writes the configuration (although no parameter settings have been changed), and restarts the radio. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 8-11 OL-1375-04...
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Chapter 8 Routine Procedures Restarting the Client Adapter Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 8-12 OL-1375-04...
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• Interpreting the Indicator LEDs, page 9-2 Troubleshooting the Client Adapter, page 9-3 • • Error Messages, page 9-5 Getting Help, page 9-17 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
This chapter provides basic troubleshooting tips for your client adapter. For more up-to-date and complex troubleshooting information, refer to the TAC web site. To access this site, go to Cisco.com, click Technical Support > Hardware Support > Wireless Devices. Then select your product and Troubleshooting to find information on the problem you are experiencing.
If the client adapter still fails to establish contact, refer to the “Obtaining Technical Assistance” • section in the Preface for technical support information. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
4yosc10cP!, which comes from “For your own safety, choose a 10-character password!” • Cisco recommends that you create your own strong passwords rather than use these sample Note passwords. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
A client adapter is not inserted in the Windows CE device. Explanation Insert a client adapter if you want to start wireless communications. If Recommended Action necessary, reset the Windows CE device. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Tap OK twice. Then select a profile in ACU that uses host-based EAP and Recommended Action reactivate the Authentication Manager. If necessary, reset the Windows CE device. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Download the WinCE-PCMCIA-LMC-v250.exe file again and extract its files to a folder, making sure that you keep all of the extracted files together in the one folder. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The client adapter was unable to authenticate within a specified amount of time. Explanation Tap OK. Then open WLM, enter your LEAP credentials, and try to authenticate Recommended Action again. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Wireless Login Module screen exceeds the maximum number supported by LEAP, which is 64. Enter a username and domain name with fewer characters. Recommended Action Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Error Message Error Changing Password!!!! An error occurred when you attempted to change your EAP-FAST password. Explanation Recommended Action Re-enter your password on the Password Expired screen. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-10 OL-1375-04...
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Try again to import the PAC file. If the same message appears, obtain a new PAC file from your system administrator and import it. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-11...
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Tap OK to acknowledge the message. Then enter your EAP-FAST username in the User Name field on the Wireless Login Module screen and tap OK. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-12...
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Recommended Action driver and client utilities; then follow the instructions in Chapter 3 to upgrade to the latest client adapter software. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-13 OL-1375-04...
An error occurred after you tapped the Connect button on the Authentication screen. Reset the Windows CE device and try the operation again. Recommended Action Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-14 OL-1375-04...
An attempt was made to import a certificate file that was already installed. Tap OK and select a different certificate to import. Recommended Action Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-15 OL-1375-04...
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The server name for your certificate server was not entered on the Certificate Enrollment Explanation screen. Enter the server name for your certificate server. Then tap the Enroll button. Recommended Action Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-16 OL-1375-04...
To access help related to ACU on an HPC or Windows CE .NET device, open ACU and tap the ? button on the top of the screen. Select the topic for which you want information. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-17...
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Chapter 9 Troubleshooting Getting Help Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-18 OL-1375-04...
The following topics are covered in this appendix: Physical Specifications, page A-2 • • Radio Specifications, page A-3 Power Specifications, page A-4 • • Safety and Regulatory Compliance Specifications, page A-4 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
9843 ft (3000 m) @ room temperature for 2 hours Non-operational 15,000 ft (4572 m) @ room temperature for 20 hours 15 kV (human body model) Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
VCCI Class B EN 55024 Radio approvals FCC Part 15.247 Canada RSS-139-1, RSS-210 Japan Telec 33B EN 300.328 RF exposure OET-65C RSS-102 ANSI C95.1 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The following topics are covered in this appendix: • Explosive Device Proximity Warning, page B-2 Dipole Antenna Installation Warning, page B-3 • • Warning for Laptop Users, page B-4 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Använd inte den trådlösa nätverksenheten i närheten av oskyddade tändhattar eller i en explosiv miljö om inte enheten modifierats för att kunna användas i sådana sammanhang. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Varning! För att följa FCC-exponeringsgränserna för radiofrekvens (RF), bör dipolsantenner placeras på minst 20 cm avstånd från alla människor. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
5 cm fra deg eller personer i nærheten under lengre perioder med overføring eller bruk. Hvis antennen er plassert mindre enn 5 cm fra brukeren, anbefaler vi at brukeren begrenser eksponeringstiden. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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PC Card-adapter under en längre tid. Om antennen befinner sig mindre än 5 cm från användaren, rekommenderar vi inte användning under längre tid. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Appendix B Translated Safety Warnings Warning for Laptop Users Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Guidelines for Operating Cisco Aironet Wireless LAN Client Adapters in Japan, page C-6 • Administrative Rules for Cisco Aironet Wireless LAN Client Adapters in Taiwan, page C-7 • Declaration of Conformity Statements, page C-8 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Table C-1. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
For the 350 series, the following standards were applied: • Radio: EN 300.328-1, EN 300.328-2 EMC: EN 301 489-1, EN 301 489-17 • Safety: EN 60950 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
The radio module has been evaluated under FCC Bulletin OET 65C and found compliant to the requirements as set forth in CFR 47 Sections 2.1091, 2.1093, and 15.247 (b) (4) addressing RF Exposure from radio frequency devices. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
If this equipment causes RF interference to a specified low-power radio station of RF-ID, contact the number below. Contact Number: 03-5219-6000 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
(ISM) equipment, or by an incidental radiator. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
All the Declaration of Conformity statements related to this product can be found at the following URL: http://www.ciscofax.com Declaration of Conformity Statements for European Union Countries The Declaration of Conformity statements for the European Union countries are listed below: Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Appendix C Declarations of Conformity and Regulatory Information Declaration of Conformity Statements Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Appendix C Declarations of Conformity and Regulatory Information Declaration of Conformity Statements Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE C-10 OL-1375-04...
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Appendix C Declarations of Conformity and Regulatory Information Declaration of Conformity Statements Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE C-11 OL-1375-04...
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Appendix C Declarations of Conformity and Regulatory Information Declaration of Conformity Statements Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE C-12 OL-1375-04...
The following topics are covered in this appendix: Channels, page D-2 • • Maximum Power Levels and Antenna Gains, page D-3 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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9 through 11 can be used indoors and outdoors. Users are responsible for ensuring that the channel set configuration is in compliance with the regulatory standards of Mexico. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Maximum Power Level (mW) Americas (-A) (4 W EIRP maximum) 13.5 EMEA (-E) (100 mW EIRP maximum) 13.5 Israel (-I) (100 mW EIRP maximum) 13.5 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Table D-2 Maximum Power Levels Per Antenna Gain (continued) Regulatory Domain Antenna Gain (dBi) Maximum Power Level (mW) Japan (-J) (10 mW/MHz EIRP maximum) 13.5 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Preparing for Configuration (EAP-TLS and PEAP Only), page E-4 • Configuring the Client Adapter, page E-5 • Associating to an Access Point Using Windows CE .NET, page E-10 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
WEP keys, unencrypts them, and stores them in volatile memory on the adapter. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
WEP key, which is derived from the client adapter and RADIUS server, to encrypt data. Cisco PEAP requires you to enter your username and password in order to start the authentication process and gain access to the network. RADIUS servers that support Cisco PEAP authentication include Cisco Secure ACS version 3.1 or later.
(at a time that is predetermined by the server). Refer to your Microsoft documentation for instructions on importing certificate files on your Windows Note CE .NET device. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Make sure the client adapter is inserted in the Windows CE .NET device. Step 1 Double-tap the ACU icon on your desktop or select Start > Programs > Cisco > ACU. Step 2 On the Profiles screen, select <External Settings> from the Select Active Profile drop-down menu.
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Step 9 the client adapter in an ad hoc network. Tap the Authentication tab. The Configure Network Authentication screen appears (see Figure E-3). Step 10 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Shared key authentication enables your client adapter to communicate only with access points that have the same WEP key. Cisco recommends that shared key authentication not be used because it presents a security risk.
Connected appears to the right of the network name in the list of wireless networks. Refer to the “Using EAP-TLS” section on page 6-5 for instructions on authenticating using EAP-TLS. Step 5 Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
If the Microsoft PEAP supplicant is installed (rather than the Cisco PEAP supplicant), PEAP Note (rather than Cisco PEAP) appears in the EAP type drop-down box. Follow the instructions in your Microsoft documentation to configure your client adapter to use Microsoft PEAP.
To force the client adapter to associate to a different access point, you must select a different network from the list of available networks and tap OK. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE E-10 OL-1375-04...
Setting Signal Strength Display Units, page F-3 • • Using Passive Mode, page F-4 Using Active Mode, page F-6 • Forcing the Client Adapter to Reassociate, page F-12 • Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Physical environment – Clear or open areas provide better radio range than closed or filled areas. Also, the less cluttered the work environment, the greater the range. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
Setting Signal Strength Display Units Follow these steps to specify the units used to display signal strength on the Survey screen. Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Tap the Options button.
Figure F-2 Site Survey - Passive Screen (with Signal Strength as a Percentage) Figure F-3 Site Survey - Passive Screen (with Signal Strength in dBm) Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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This setting appears only if you selected signal strength to Note be displayed in dBm. See the “Setting Signal Strength Display Units” section on page F-3 for information. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
From the Site Survey - Passive screen (see Figure F-2), tap the Setup button. The Active Mode Setup Step 1 screen appears (see Figure F-4). Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Cisco Aironet device, do not check this check box. In this case, the test sends out loopback packets, which originate from and return to the client adapter. Default: Checked Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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(Ack) is not returned by the destination device. Default: None Retry Value Description None No retries will occur. Default Retries The firmware’s default value for retries (16) will be used. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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Figure F-5 Site Survey - Active Screen (with Signal Strength as a Percentage) Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-04...
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(strongest), yellow (middle of the range), and red (weakest). Range: 0 to 100% or –95 to –45 dBm Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-10 OL-1375-04...
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This setting appears only if you selected signal strength to be displayed in dBm. See the “Setting Signal Strength Display Units” section on page F-3 for information. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-11 OL-1375-04...
Follow these steps to attempt to force the client adapter to disassociate from its current access point and reassociate to another during a site survey. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-12...
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Not Associated while the client adapter disassociates from its current access point and then displays Associated once the adapter is reassociated to an access point. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-13...
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Appendix F Performing a Site Survey Forcing the Client Adapter to Reassociate Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-14 OL-1375-04...
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EAP-TLS, or PEAP authentication and you enable this feature, the access point changes the dynamic rotation broadcast WEP key that it provides at the interval you select. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-1 OL-1375-04...
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Packets that were received twice because an acknowledgement got lost and the sender retransmitted the Duplicate Packets packet. Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-2 OL-1375-04...
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PPC 2002, PPC 2003, and Windows CE .NET 4.2 devices. Support for EAP-FAST is provided in the client adapter’s firmware and the Cisco software that supports it, rather than in the operating system. With EAP-FAST, a username, password, and PAC are used by the client adapter to perform mutual authentication with the RADIUS server through an access point.
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RADIUS server during EAP-FAST authentication. PACs are created by the Cisco Secure ACS server and are identified by an ID. The user obtains a copy of the PAC from the server, and the ID links the PAC to the profile created in ACU. When manual PAC provisioning is enabled, the PAC file is manually copied from the server and imported onto the client device.
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WEP key. TKIP removes the predictability that an intruder relies on to determine the WEP key by exploiting IVs. The power level of radio transmission. Transmit Power Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-5 OL-1375-04...
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A computing device with an installed client adapter. Workstation Cisco Aironet 350 Series Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-6 OL-1375-04...
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