Troubleshooting The Client Adapter; Problems Installing The Driver; Problems Installing Acu - Cisco Aironet Installation And Configuration Manual

Wireless lan client adapters for windows
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Chapter 9
Troubleshooting
Table 9-2
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Troubleshooting the Client Adapter

This section provides troubleshooting tips if you encounter problems with your client adapter.

Problems Installing the Driver

If you experience problems during driver installation, you may want to restart the installation process.
Go to the

Problems Installing ACU

If your attempt to install ACU failed, follow the steps below to repair the installation.
Step 1
Close any Windows programs that are running.
Step 2
Select Start > Run, enter the path to the installed ACU files (the default location is C:\Program
Files\Cisco Aironet\setup.exe), and click OK. The Welcome screen for the Aironet Client Utility setup
maintenance program appears.
Step 3
Select Repair and click Next. The Setup Complete screen appears.
Step 4
If your computer needs to be rebooted, select Yes, I want to restart my computer now or No, I will
restart my computer later.
Note
Step 5
Click Finish. The repair is complete. All of the selections you made during the previous installation are
maintained.
OL-1394-04
LED Error Condition Messages (continued)
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"Uninstalling the Driver" section on page 8-14
If you are prompted to reboot your computer, Cisco recommends that you select the Yes, I
want to restart my computer now option.
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows

Troubleshooting the Client Adapter

Condition
Flash boot block checksum failure. Refer to the
"Obtaining Technical Assistance"
Preface for technical support information.
Firmware checksum failure. Reload the firmware.
MAC address error (error reading MAC chip).
Reload the firmware.
Physical layer (PHY) access error. Refer to the
"Obtaining Technical Assistance"
Preface for technical support information.
Incompatible firmware. Load the correct firmware
version.
to start with a clean install.
section in the
section in the
9-3

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