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Cisco AIR-PCM341 Installation And Configuration Manual

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Cisco Aironet Wireless LAN Client Adapters
Installation and Configuration Guide
for Windows CE
340 and 350 Series
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number:
Text Part Number: OL-1375-03

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   Summary of Contents for Cisco AIR-PCM341

  • Page 1

    Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 340 and 350 Series Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100...

  • Page 2

    You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...

  • Page 3: Table Of Contents

    Introduction to the Client Adapters Terminology Hardware Components Radio Radio Antenna LEDs Software Components Radio Firmware Driver Client Utilities Overview of ACU Buttons on the Client Utility Screens Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 4

    Renaming a Profile Deleting a Profile Configuring the Client Adapter Configuring Your Client Adapter Overview of Security Features Static WEP Keys 5-10 Dynamic WEP Keys with EAP 5-10 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 5

    After Your Password Expires (Windows NT or 2000 Domain Databases Only) Performing Diagnostics Overview of ACU Diagnostic Tools Setting Signal Strength Display Units Viewing the Status of Your Client Adapter Viewing Statistics for Your Client Adapter Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 6

    Prioritizing Network Connections (Windows CE .NET Only) Reauthenticating After LEAP Times Out Error Messages Getting Help 9-11 PPC Devices 9-11 HPC and Windows CE .NET Devices 9-11 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 7

    Performing a Site Survey Overview Guidelines Additional Information Setting Signal Strength Display Units Using Passive Mode Using Active Mode Forcing the Client Adapter to Reassociate F-12 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 8

    Contents G L O S S A R Y N D E X Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE viii OL-1375-03...

  • Page 9

    Preface The preface provides an overview of the Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE, references related publications, and explains how to obtain other documentation and technical assistance, if necessary. The following topics are covered in this section: Audience, page x •...

  • Page 10: Preface

    Purpose This publication describes the Cisco Aironet client adapters in the 340 and 350 series and explains how to install, configure, and troubleshoot them. This version of the Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide Note for Windows CE pertains specifically to client adapter driver and utility version 2.30.

  • Page 11: Conventions

    (Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä "Translated Safety Warnings" (käännetyt turvallisuutta koskevat varoitukset).) Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 12

    Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. (Se förklaringar av de varningar som förekommer i denna publikation i appendix "Translated Safety Warnings" [Översatta säkerhetsvarningar].) Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 13: Related Publications

    Preface Related Publications Related Publications For more information about Cisco Aironet Wireless LAN Client Adapters for Windows CE, refer to the following publications: • Release Notes for Cisco Aironet Client Utilities and Drivers for Windows CE • Release Notes for Cisco Aironet Client Adapter Firmware...

  • Page 14: Ordering Documentation

    Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

  • Page 15: Cisco.com

    No workaround is available. Cisco TAC Website You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL: http://www.cisco.com/tac...

  • Page 16: Cisco Tac Escalation Center

    Preface Obtaining Additional Publications and Information If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL: http://www.cisco.com/en/US/support/index.html If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files.

  • Page 17: Product Overview

    C H A P T E R Product Overview This chapter describes the Cisco Aironet 340 and 350 Series Wireless LAN Client Adapters and illustrates their role in a wireless network. The following topics are covered in this chapter: •...

  • Page 18: Introduction To The Client Adapters

    Introduction to the Client Adapters Introduction to the Client Adapters The Cisco Aironet 340 and 350 Series Wireless LAN Client Adapters are 30- and 100-milliwatt (mW) radio modules that provide transparent wireless data communications between fixed, portable, or mobile devices and other wireless devices or a wired network infrastructure. The client adapters are fully compatible when used in devices supporting Plug-and-Play (PnP) technology.

  • Page 19: Hardware Components

    IEEE 802.11b-compliant client devices in ad hoc (or peer-to-peer) mode or with Cisco Aironet 340, 350, 1100, and 1200 Series Access Points (with a 2.4-GHz radio) and other IEEE 80211b-compliant infrastructure devices in infrastructure mode. They are approved for indoor and outdoor use.

  • Page 20: Software Components

    Client Utilities Two client utilities are available for use with Cisco Aironet client adapters: Aironet Client Utility (ACU) and Wireless Login Module (WLM). These utilities are optional applications that interact with the radio firmware to adjust client adapter settings and display information about the adapter. The client utilities and online help files are installed with the driver.

  • Page 21: Overview Of Acu

    The status bar at the top or bottom of the Profiles screen reflects the current state of your client adapter. The following states are possible: Not Associated, Associated, Authenticated, Ad Hoc Mode, and Cisco Wireless LAN Adapter Not Found.

  • Page 22: Buttons On The Client Utility Screens

    For examples of more complex network configurations involving client adapters and access points, refer to the hardware installation guide for your access point. Note Refer to Chapter 5 for information on setting the client adapter’s network (or infrastructure) mode. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 23: Ad Hoc Wireless Lan

    The use of an infrastructure device, such as an access point, is not required. Figure 1-2 Ad Hoc Wireless LAN Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 24: Wireless Infrastructure With Workstations Accessing A Wired Lan

    This process is referred to as seamless roaming. Figure 1-3 Wireless Infrastructure with Workstations Accessing a Wired LAN Access Point (Root Unit) Wired LAN Access Point (Root Unit) Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 25

    The following topics are covered in this chapter: Safety Information, page 2-2 • • Unpacking the Client Adapter, page 2-3 System Requirements, page 2-4 • • Site Requirements, page 2-5 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 26: Preparing For Installation

    FCC-certified equipment. When used with approved Cisco Aironet antennas, Cisco Aironet products meet the uncontrolled environmental limits found in OET-65 and ANSI C95.1, 1991. Proper operation of this radio device according to the instructions in this publication will result in user exposure substantially below the FCC recommended limits.

  • Page 27: Warnings

    Check Step 3 each item for damage. If any item is damaged or missing, notify your authorized Cisco sales representative. Any remote Note antenna and its associated wiring are shipped separately. Package Contents...

  • Page 28: System Requirements

    Your username and password for LEAP or PEAP authentication, if your wireless network uses – one of these authentication types Your username for EAP-TLS authentication, if your wireless network uses EAP-TLS – authentication Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 29: Site Requirements

    Install the client adapter away from microwave ovens. Microwave ovens operate on the same • frequency as the client adapter and can cause signal interference. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 30

    Chapter 2 Preparing for Installation Site Requirements Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 31

    Installing the Driver and Client Utilities, page 3-2 Verifying Installation, page 3-5 • • Deciding How to Configure Your Client Adapter (Windows CE .NET Only), page 3-6 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 32: Installing The Client Adapter

    Note Client adapter software version 2.30 is not yet available on the CD that ships with Cisco Aironet client adapters. If you are installing older versions of client adapter drivers and utilities, refer to the previous version of this manual (-02) for installation, configuration, and operation instructions.

  • Page 33

    If you select Yes, the PPC 2002 802.1X backport, which provides support for 802.1X Note security, is installed. The backport then becomes part of the base Windows CE operating system and cannot be uninstalled. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 34

    Installing the Driver and Client Utilities Step 15 If you are using a PPC 2002 device, the Cisco PEAP screen appears. If you are planning to use Cisco PEAP authentication, make sure the Install Cisco PEAP Support check box is checked and click Next.

  • Page 35: Verifying Installation

    Installing the Client Adapter Verifying Installation Step 23 The Cisco Wireless LAN Adapter Settings dialog box appears. (If the dialog box does not appear, select one of the following: • Start > Settings > the Connections tab > Network Adapters > Cisco Wireless LAN Adapter >...

  • Page 36: Deciding How To Configure Your Client Adapter (windows Ce .net Only)

    • .NET, follow the steps below: Select Start > Settings > Network and Dial-up Connections > the Cisco Wireless LAN Client Adapter icon > the Wireless Networks tab. Uncheck the Use Windows to configure my wireless network settings check box.

  • Page 37: Using The Profile Manager

    Opening Profile Manager, page 4-2 • • Creating a New Profile, page 4-3 Selecting the Active Profile, page 4-3 • • Modifying a Profile, page 4-4 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 38: Overview Of Profile Manager

    Rename a profile, page 4-4 • Delete a profile, page 4-5 • Follow the instructions on the page indicated for the task you want to perform. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 39: Creating A New Profile

    You must select this option if you want to configure your card through the operating system but use ACU’s diagnostic tools. Refer to Appendix E for information on configuring your client adapter through Windows CE .NET. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 40: Modifying A Profile

    Tap on a blank part of the screen to save your change. The profile is renamed and added to the list of Step 4 profiles. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 41: Deleting A Profile

    You cannot delete the active profile. Note Tap the Delete button. Step 3 When prompted to confirm your decision, tap Yes. The profile is deleted. Step 4 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 42

    Chapter 4 Using the Profile Manager Modifying a Profile Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 43: Configuring The Client Adapter

    Configuring Your Client Adapter, page 5-2 • • Overview of Security Features, page 5-9 Using Static WEP, page 5-14 • • Using LEAP, page 5-16 Using Host-Based EAP, page 5-17 • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 44: Configuring Your Client Adapter

    The security parameters (Network Security Type, WEP, User Name, User Password, and User Note Domain) are listed at the end of the table because they require further action. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 45

    Often referred to as ad hoc or peer-to-peer mode. Indicates that your wireless network consists of a few wireless devices that are not connected to a wired Ethernet network through an access point. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 46

    Conserves the most power but offers the lowest throughput. Is recommended for devices for which power consumption is the ultimate concern (such as small battery-powered devices). Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 47

    For security reasons, Cisco recommends that WEP-enabled and WEP-disabled clients not be allowed in the same cell because broadcast packets are sent unencrypted, even to clients running WEP. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 48

    (in ad hoc mode) with which it is to communicate. Otherwise, your client adapter may not be able to associate to them. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 49

    Causes the client adapter to periodically scan for a better access point with the same SSID if the signal strength falls below 50%. Options: Enabled or Disabled Default: Enabled Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 50

    802.1X authentication type for which your operating system has support (such as EAP-TLS or PEAP). Go to Step 3 for instructions on Note enabling and using host-based EAP. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 51: Overview Of Security Features

    Refer to the “Additional WEP Key Security Features” section on page 5-11 for information on three Note security features that can make your WEP keys even more secure. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 52: Static Wep Keys

    EAP-Cisco Wireless (or LEAP)—Support for LEAP is provided not in the Windows CE operating • system but in your client adapter’s firmware and the Cisco software that supports it. RADIUS servers that support LEAP include Cisco Secure ACS version 2.6 and greater, Cisco Access Registrar version 1.7 and greater, and Funk Software’s Steel-Belted RADIUS version 3.0 and...

  • Page 53: Additional Wep Key Security Features

    PEAP requires you to enter your username and password in order to start the authentication process and gain access to the network. RADIUS servers that support PEAP authentication include Cisco Secure ACS version 3.1 or greater. When you enable Network-EAP or Require EAP on your access point and configure your client adapter for LEAP, EAP-TLS, or PEAP, authentication to the network occurs in the following sequence: The client associates to an access point and begins the authentication process.

  • Page 54: Temporal Key Integrity Protocol (tkip)

    LEAP, EAP-TLS, or PEAP authentication can associate to the access point. Client devices using static WEP (with open or shared key authentication) cannot associate. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-12...

  • Page 55: Synchronizing Security Features

    Set up and enable WEP and set greater and enable LEAP, Broadcast WEP Key Rotation EAP-TLS, or PEAP Interval to any value other than zero (0) Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-13 OL-1375-03...

  • Page 56: Using Static Wep

    40-bit keys. If 128 bit is not supported by the client adapter, this option is grayed out, and you are unable to select it. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-14 OL-1375-03...

  • Page 57: Overwriting An Existing Static Wep Key

    Enter a new key, following the guidelines outlined in Step 5 of the “Enabling Static WEP and Entering a New Static WEP Key” section on page 5-14. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-15 OL-1375-03...

  • Page 58: Disabling Static Wep

    Follow the steps below if you ever need to disable static WEP. Selecting LEAP for the Network Security Type disables static WEP automatically. Note Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Step 2 Select the profile that you want to change from the Manage Profiles box and tap the Edit button.

  • Page 59: Disabling Leap

    Disabling LEAP Follow the steps below if you ever need to disable LEAP for a particular profile. Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Select the profile that you want to change from the Manage Profiles box and tap the Edit button.

  • Page 60: Obtaining Ca And User Certificates

    If you are planning to use EAP-TLS or PEAP authentication on a PPC 2002 device, follow the steps below to import the CA certificate. Step 1 Select Start > Programs > Cisco > CertMgr. The Certificate Manager screen appears (see Figure 5-4).

  • Page 61: Obtaining A User Certificate

    Make sure that your Windows CE device has an ActiveSync link to a laptop or PC that is on the same Step 1 network as the certificate server you want to use. Select Start > Programs > Cisco > Enroll. The Certificate Enrollment screen appears (see Figure 5-6).

  • Page 62: Enabling Host-based Eap

    Value box. Select WEP under Property and Dynamic WEP Keys from the list of options in the Value box. Step 2 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-20 OL-1375-03...

  • Page 63: Enabling Eap-tls

    Configuring the Client Adapter Using Host-Based EAP Step 3 Tap OK to save your changes. Step 4 Select Start > Programs > Cisco > AuthMgr. The Authentication screen appears (see Figure 5-7). Figure 5-7 Authentication Screen Perform one of the following, depending on the authentication type you want to use:...

  • Page 64: Enabling Peap

    Using Host-Based EAP Enabling PEAP Follow the steps below to enable PEAP for this profile. Step 1 For EAP Type, select Cisco PEAP or PEAP. If you select Cisco PEAP, go to Step 2. If you select PEAP, go to...

  • Page 65: Disabling Host-based Eap

    Follow the steps below if you ever need to disable host-based EAP (EAP-TLS or PEAP) for a particular profile on a PPC 2002 device. Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Step 2 Select the profile that you want to change from the Manage Profiles box and tap the Edit button.

  • Page 66

    Chapter 5 Configuring the Client Adapter Using Host-Based EAP Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 5-24 OL-1375-03...

  • Page 67: Using Eap Authentication

    The following topics are covered in this chapter: • Overview, page 6-2 Using LEAP, page 6-2 • • Using EAP-TLS, page 6-4 Using PEAP, page 6-6 • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 68: Overview

    Windows CE device while this profile is selected, follow the steps below to LEAP authenticate. Step 1 The Wireless Login Module screen appears (see Figure 6-1). Figure 6-1 Wireless Login Module Screen Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 69

    Using LEAP Note You can also start WLM by selecting Start > Programs > Cisco > Wireless Login Module. You may want to do this if you inadvertently exited WLM after it started or if you roam to a different part of the network where a different login is required.

  • Page 70: With A Saved Username And Password

    Tap Cancel; then change your username or password on the ACU Properties screen and tap OK. If you want to log out of a LEAP session, select Start > Programs > Cisco > Wireless Login Note Module and tap the Logout button on the Wireless Login Module screen.

  • Page 71

    For example, if your EAP-TLS username is jsmith and the domain name is corporate, you would enter jsmith in the User Name field and corporate in the Domain field. If your network uses a Cisco Secure ACS server, you must leave the Domain field blank and Note enter the fully qualified domain name in the User Name field as follows: username@fully.qualified.domain.

  • Page 72: Using Peap

    If a message appears prompting you to process your logon information for your wireless network, tap this message. Then the Static Password screen appears. Figure 6-3 Static Password Screen Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 73: After Your Password Expires (windows Nt Or 2000 Domain Databases Only)

    Tap OK. The client adapter should now EAP authenticate. To verify authentication, select Start > Programs > Cisco > AuthMgr. The Status field at the bottom of the screen shows the authentication status. If the authentication is successful, the Status field displays Authenticated, and the IP Address field displays the IP address of the client adapter.

  • Page 74

    The password is also changed in the Windows NT or 2000 domain user database. Step 3 Tap OK. The client adapter should authenticate using your new password. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 75: Performing Diagnostics

    Setting Signal Strength Display Units, page 7-2 Viewing the Status of Your Client Adapter, page 7-3 • • Viewing Statistics for Your Client Adapter, page 7-5 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 76: Overview Of Acu Diagnostic Tools

    Setting Signal Strength Display Units Follow the steps below to specify the units used to display signal strength on the ACU Status screen. Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Tap the Options button.

  • Page 77: Viewing The Status Of Your Client Adapter

    (dBm). Figure 7-2 Status Screen (with Signal Strength as a Percentage) Figure 7-3 Status Screen (with Signal Strength in dBm) Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 78

    This setting appears only if you selected signal strength to be displayed as a percentage. See the “Setting Signal Strength Display Units” section on page 7-2 information. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 79: Viewing Statistics For Your Client Adapter

    Windows CE device. Link status tests from the access point or ACU site survey tool are performed at the firmware level; therefore, they have no effect on the statistics shown by the Statistics screen. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 80

    2.4-GHz signals from devices such as microwave ovens, wireless handset phones, etc. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 81

    Transmit Stats. The Transmit Statistics screen appears (see Figure 7-5). Figure 7-5 Transmit Statistics Screen Table 7-3 describes each transmit statistic that is displayed for your client adapter. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 82

    The MIC Stats option is available only if your client adapter’s driver supports MIC and only Note if MIC is enabled on the access point. Figure 7-6 MIC Statistics Screen Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 83

    Packets Wrong MIC Seq The number of packets that were discarded due to the MIC sequence number being wrong. Step 4 Tap OK to exit the Statistics screen. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 84

    Chapter 7 Performing Diagnostics Viewing Statistics for Your Client Adapter Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 7-10 OL-1375-03...

  • Page 85: Routine Procedures

    Upgrading the Client Adapter Software, page 8-3 Client Utility Procedures, page 8-8 • • CA and User Certificate Procedures (Host-Based EAP Only), page 8-11 Restarting the Client Adapter, page 8-12 • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 86: Inserting And Removing A Pc Card

    To remove a PC card after it is successfully installed and configured, press the Eject button and pull the card out of the PC card slot. When the PC card is reinserted, your connection to the network should be re-established. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 87: Upgrading The Client Adapter Software

    The client adapter is shipped with the firmware installed in its Flash memory; however, a more recent version of the firmware may be available from Cisco.com. Cisco recommends using the most current version of radio firmware. Follow the instructions in this section to find the version of your client adapter’s firmware and to upgrade it if a more recent version is available from Cisco.com.

  • Page 88: Loading New Firmware

    For example, v50219 indicates a firmware version of 5.02.19. Step 3 If the firmware available from Cisco.com has a higher number than the firmware currently installed in your client adapter, follow the instructions in the “Loading New Firmware”...

  • Page 89

    On your Windows CE device, open ACU and tap the Firmware tab. The Firmware screen appears (see Step 17 Figure 8-2). Step 18 Tap the Browse button. The Open window appears (see Figure 8-3). Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 90: Upgrading The Driver And Client Utilities

    Follow the instructions in this section to find the versions of your client adapter’s driver and client utilities and to upgrade them if more recent versions are available from Cisco.com. The driver, client utilities, and online help files are installed together.

  • Page 91: Finding The Driver And Client Utility Versions

    To find the version of WLM, double-tap the Wireless Login Module icon or select Start > Programs > Cisco > Wireless Login Module. The current version of the utility is shown below the Password field on the Wireless Login Module screen.

  • Page 92: Uninstalling The Current Driver And Client Utilities

    Client Utility Procedures Uninstalling the Current Driver and Client Utilities Cisco recommends that you uninstall the existing driver and client utilities for your client adapter before upgrading to more recent versions. Follow the steps below to uninstall your client adapter’s current driver and client utilities.

  • Page 93: Finding The Version Of A Client Utility

    To find the version of ACU, tap the About button on the Profiles screen. The About screen appears (see Figure 8-4). Figure 8-4 About Screen The About screen displays the current version of ACU. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 94: Deleting Client Utility Icons On Hpc And Windows Ce .net Devices

    Routine Procedures Client Utility Procedures • To find the version of WLM, double-tap the Wireless Login Module icon or select Start > Programs > Cisco > Wireless Login Module. The Wireless Login Module screen appears (see Figure 8-5). Figure 8-5 Wireless Login Module Screen The Wireless Login Module screen displays the current version of WLM below the Password field.

  • Page 95: Ca And User Certificate Procedures (host-based Eap Only)

    Viewing CA and User Certificates Follow the steps below to view details about the CA and user certificates for your Windows CE device. Step 1 Select Start > Programs > Cisco > CertMgr. The Certificate Manager screen appears (see Figure 8-6).

  • Page 96: Removing Ca And User Certificates

    Routine Procedures Restarting the Client Adapter Removing CA and User Certificates Step 1 Select Start > Programs > Cisco > CertMgr. The Certificate Manager screen appears (see Figure 8-6). Step 2 Select Trusted Authorities (if you want to remove a CA certificate) or My Certificates (if you want to remove a user certificate) in the Certificate drop-down menu.

  • Page 97

    Accessing the Latest Troubleshooting Information, page 9-2 Interpreting the Indicator LEDs, page 9-2 • • Troubleshooting the Client Adapter, page 9-3 Error Messages, page 9-5 • • Getting Help, page 9-11 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 98: Troubleshooting

    WEP is enabled in ACU, but the client adapter 1 blink has not been programmed with a valid WEP key). Recheck your client adapter’s configuration settings. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 99: Troubleshooting The Client Adapter

    SSID, WEP activation, EAP activation, infrastructure mode, etc. If the client adapter still fails to establish contact, refer to the “Obtaining Technical Assistance” • section in the Preface for technical support information. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 100: Problems Authenticating To An Access Point

    Windows CE device if you change the password on your laptop or PC. In this event, simply open WLM, enter your new password, and try again to authenticate. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 101: Error Messages

    Windows CE device, follow the instructions in the “Installing the Driver and Client Utilities” section on page 3-2. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 102

    1) move the Windows CE device closer to an access point so that WLM will continue trying to authenticate or 2) enter a different saved or temporary LEAP username and password. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 103

    Recommended Action Reset the Windows CE device and try the operation again. Error Message LEAP Not Enabled on the Cisco Wireless LAN Adapter! Start ACU and Enable LEAP First. An attempt was made to start WLM before LEAP was enabled on the client adapter.

  • Page 104

    Tap OK to acknowledge the message. Then select a profile and tap the button Recommended Action for the action you want to take. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 105

    Windows CE Services on the laptop or PC and start the driver installation procedure again. Note Windows CE Services can be obtained from the CD that shipped with your Windows CE device or from the device manufacturer. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 106

    Follow the instructions in the “After Your Password Expires (Windows NT or Recommended Action 2000 Domain Databases Only)” section on page 6-7 to change your password. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-10 OL-1375-03...

  • Page 107: Getting Help

    To access help related to ACU on an HPC or Windows CE .NET device, open ACU and tap the ? button on the top of the screen. Select the topic for which you want information. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-11...

  • Page 108

    Chapter 9 Troubleshooting Getting Help Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE 9-12 OL-1375-03...

  • Page 109: Technical Specifications

    A P P E N D I X Technical Specifications This appendix provides technical specifications for the Cisco Aironet 340 and 350 Series Wireless LAN Client Adapters. The following topics are covered in this appendix: • Physical Specifications, page A-2...

  • Page 110

    Appendix A Technical Specifications Table A-1 lists the technical specifications for the Cisco Aironet 340 and 350 Series Wireless LAN Client Adapters. Note If a distinction is not made between series or client adapter type, the specification applies to both 340 and 350 series PC and LM cards.

  • Page 111

    500 ns @ 1 Mbps (multipath) 400 ns @ 2 Mbps 300 ns @ 5.5 Mbps 140 ns @ 11 Mbps (350 series) 70 ns @ 11 Mbps (340 series) Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 112

    Typically 450 mA @ 20 dBm 340 series Typically 350 mA @ 15 dBm Sleep mode steady state 350 series Typically 15 mA 340 series Typically 15 mA Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 113

    AS/NZS 3548 Class B VCCI Class B EN 55024 Radio approvals FCC Part 15.247 Canada RSS-139-1, RSS-210 Japan Telec 33B EN 300.328 RF exposure OET-65C RSS-102 ANSI C95.1 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 114

    Appendix A Technical Specifications Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 115: Translated Safety Warnings

    The following topics are covered in this appendix: Explosive Device Proximity Warning, page B-2 • • Dipole Antenna Installation Warning, page B-3 Warning for Laptop Users, page B-4 • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 116: Explosive Device Proximity Warning

    Använd inte den trådlösa nätverksenheten i närheten av oskyddade tändhattar eller i en explosiv miljö om inte enheten modifierats för att kunna användas i sådana sammanhang. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 117: Dipole Antenna Installation Warning

    Varning! För att följa FCC-exponeringsgränserna för radiofrekvens (RF), bör dipolsantenner placeras på minst 20 cm avstånd från alla människor. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 118: Warning For Laptop Users

    5 cm fra deg eller personer i nærheten under lengre perioder med overføring eller bruk. Hvis antennen er plassert mindre enn 5 cm fra brukeren, anbefaler vi at brukeren begrenser eksponeringstiden. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 119

    PC Card-adapter under en längre tid. Om antennen befinner sig mindre än 5 cm från användaren, rekommenderar vi inte användning under längre tid. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 120

    Appendix B Translated Safety Warnings Warning for Laptop Users Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 121: Declarations Of Conformity And Regulatory Information

    A P P E N D I X Declarations of Conformity and Regulatory Information This appendix provides declarations of conformity and regulatory information for the Cisco Aironet 340 and 350 Series Wireless LAN Client Adapters. The following topics are covered in this appendix: Manufacturer’s Federal Communication Commission Declaration of Conformity Statement, page...

  • Page 122: Manufacturer's Federal Communication Commission Declaration Of Conformity Statement

    Table C-1. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 123: Department Of Communications - Canada

    The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 124: European Community, Switzerland, Norway, Iceland, And Liechtenstein

    The Declaration of Conformity related to this product can be found at the following URL: http://www.ciscofax.com. For the 340 series, the following standards were applied: Radio: ETS 300.328 • EMC: ETS 300.826 • Safety: EN 60950 • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 125: Declaration Of Conformity For Rf Exposure

    The radio module has been evaluated under FCC Bulletin OET 65C and found compliant to the requirements as set forth in CFR 47 Sections 2.1091, 2.1093, and 15.247 (b) (4) addressing RF Exposure from radio frequency devices. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 126: Guidelines For Operating Cisco Aironet Wireless Lan Client Adapters In Japan

    Guidelines for Operating Cisco Aironet Wireless LAN Client Adapters in Japan Guidelines for Operating Cisco Aironet Wireless LAN Client Adapters in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet Wireless LAN Client Adapters in Japan. These guidelines are provided in both Japanese and English. Japanese Translation...

  • Page 127: Channels, Power Levels, And Antenna Gains

    The following topics are covered in this appendix: • Channels, page D-2 Maximum Power Levels and Antenna Gains, page D-3 • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 128

    9 through 11 can be used indoors and outdoors. Users are responsible for ensuring that the channel set configuration is in compliance with the regulatory standards of Mexico. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 129: Maximum Power Levels And Antenna Gains

    Antenna Gain (dBi) Maximum Power Level (mW) Americas (-A) (4 W EIRP maximum) 13.5 ETSI (-E) (100 mW EIRP maximum) 13.5 Israel (-I) (100 mW EIRP maximum) 13.5 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 130

    Maximum Power Levels Per Antenna Gain (continued) Regulatory Domain Antenna Gain (dBi) Maximum Power Level (mW) China (-C) (10 mW EIRP maximum) 13.5 Japan (-J) (10 mW/MHz EIRP maximum) 13.5 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 131: Configuring The Client Adapter Through Windows Ce .net

    Configuring the Client Adapter, page E-2 Associating to an Access Point Using Windows CE .NET, page E-5 • • Viewing the Status of Your Client Adapter, page E-6 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 132: Overview

    Make sure the client adapter is inserted in the Windows CE .NET device. Step 1 Step 2 Double-tap the ACU icon on your desktop or select Start > Programs > Cisco > ACU. Step 3 On the Profiles screen, select <External Settings> from the Select Active Profile drop-down menu.

  • Page 133

    If you tapped the Add button, enter the case-sensitive SSID of the access point to which you want the client adapter to associate or the name of the ad hoc network in the Network name (SSID) field. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 134

    Shared key authentication enables your client adapter to communicate only with access points that have the same WEP key. Cisco recommends that shared key authentication not be used because it presents a security risk.

  • Page 135: Associating To An Access Point Using Windows Ce .net

    The client adapter scans for the SSID of the specified network, and the status of the connection appears in the Status field at the bottom of the Wireless Information screen. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 136: Viewing The Status Of Your Client Adapter

    Renew button. If you want to view more information about the adapter’s network connections, tap the Details button. The Network Connection Details screen appears (see Figure E-5). Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 137: Viewing Wireless Information

    To view wireless information for your client adapter, follow the steps below. Step 1 Tap the Wireless Information tab. The Wireless Information screen appears (see Figure E-6). Figure E-6 Wireless Information Screen Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 138

    If you want to view a log of Windows CE .NET messages that pertain to the client adapter’s connections, tap the View Log button. The Wireless Networking Log screen appears (see Figure E-7). Figure E-7 Wireless Networking Log Screen Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 139: Performing A Site Survey

    Setting Signal Strength Display Units, page F-3 Using Passive Mode, page F-4 • • Using Active Mode, page F-6 Forcing the Client Adapter to Reassociate, page F-12 • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 140: Overview

    Physical environment – Clear or open areas provide better radio range than closed or filled areas. • Also, the less cluttered the work environment, the greater the range. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 141: Setting Signal Strength Display Units

    Setting Signal Strength Display Units Follow the steps below to specify the units used to display signal strength on the Survey screen. Double-tap the ACU icon or select Start > Programs > Cisco > ACU. The Profiles screen appears. Step 1 Tap the Options button.

  • Page 142: Using Passive Mode

    Figure F-2 Site Survey - Passive Screen (with Signal Strength as a Percentage) Figure F-3 Site Survey - Passive Screen (with Signal Strength in dBm) Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 143

    This setting appears only if you selected signal strength to Note be displayed in dBm. See the “Setting Signal Strength Display Units” section on page F-3 for information. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 144: Using Active Mode

    RF packets. From the Site Survey - Passive screen (see Figure F-2), tap the Setup button. The Active Mode Setup Step 1 screen appears (see Figure F-4). Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 145

    Site Survey - Active screen. If the device specified in the Destination MAC Address field is not a Cisco Aironet device, do not check this check box. In this case, the test sends out loopback packets, which originate from and return to the client adapter.

  • Page 146

    (Ack) is not returned by the destination device. Default: None Retry Value Description None No retries will occur. Default Retries The firmware’s default value for retries (16) will be used. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 147

    Figure F-6 shows the same screen with the signal strength values displayed in dBm. Figure F-5 Site Survey - Active Screen (with Signal Strength as a Percentage) Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE OL-1375-03...

  • Page 148

    (strongest), yellow (middle of the range), and red (weakest). Range: 0 to 100% or –95 to –45 dBm Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-10 OL-1375-03...

  • Page 149

    This setting appears only if you selected signal strength to Note be displayed in dBm. See the “Setting Signal Strength Display Units” section on page F-3 for information. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-11 OL-1375-03...

  • Page 150: Forcing The Client Adapter To Reassociate

    Follow the steps below to attempt to force the client adapter to disassociate from its current access point and reassociate to another during a site survey. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-12...

  • Page 151

    Not Associated while the client adapter disassociates from its current access point and then displays Associated once the adapter is reassociated to an access point. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-13 OL-1375-03...

  • Page 152

    Appendix F Performing a Site Survey Forcing the Client Adapter to Reassociate Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE F-14 OL-1375-03...

  • Page 153

    PEAP authentication and you enable this feature, the access point changes the dynamic broadcast WEP key that it provides at the interval you select. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-1 OL-1375-03...

  • Page 154

    DSSS continuously over a wide frequency band. Packets that were received twice because an acknowledgement got lost and the sender retransmitted the Duplicate Packets packet. Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-2 OL-1375-03...

  • Page 155

    A device (such as an access point, bridge, or base station) that connects client adapters to a wired LAN. Infrastructure Device The Internet Protocol (IP) address of a station. IP Address Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-3 OL-1375-03...

  • Page 156

    LEAP, or EAP-Cisco Wireless, is an 802.1X authentication type that is available on Windows CE LEAP devices. Support for LEAP is provided in the client adapter’s firmware and the Cisco software that supports it, rather than in the operating system. With LEAP, a username and password are used by the client adapter to perform mutual authentication with the RADIUS server through an access point.

  • Page 157

    A computing device with an installed client adapter. Workstation Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-5 OL-1375-03...

  • Page 158

    Glossary Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE GL-6 OL-1375-03...

  • Page 159

    Windows CE .NET 5-13 Aironet Client Utility (ACU) broadcast packets buttons number received deleting icon 8-10 number transmitted Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows IN-1 OL-1394-05...

  • Page 160

    Windows CE .NET ordering E-2 to E-5 Connect button 5-21, 5-23 domain name, entering with LEAP username Continuous Link Test parameter Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows IN-2 OL-1394-05...

  • Page 161

    Infrastructure Mode parameter inserting PC card into Windows CE device declaration of conformity statement C-2 to C-3 Install Cisco PEAP Support installation option safety compliance statement interference Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows IN-3 OL-1394-05...

  • Page 162

    F-11 link speed in passive site survey in active site survey F-11 None option 5-8, 5-17, 5-23 in passive site survey Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows IN-4 OL-1394-05...

  • Page 163

    Protected EAP authenticating after your password expires (Windows See PEAP authentication NT or 2000 domain databases) 6-7 to 6-8 purpose of document described 5-10 to 5-11 Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows IN-5 OL-1394-05...

  • Page 164

    5-9 to 5-13 regulatory compliance synchronizing safety 5-13 sensitivity spread spectrum shared key authentication 5-5, E-4 SSID parameter Start button, function of Static Password screen Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows IN-6 OL-1394-05...

  • Page 165

    Use Windows to configure my wireless network settings viewing 7-3 to 7-5 option Stop button, function of Survey tab described using View Log button - Windows CE .NET system requirements Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows IN-7 OL-1394-05...

  • Page 166

    Windows CE .NET E-7 to E-8 Wireless Information screen - Windows CE .NET Wireless Information tab - Windows CE .NET wireless infrastructure Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows IN-8 OL-1394-05...

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