Intermec JANUS 2020 User Manual page 324

• Clean the scanning window of the laser scanner with a solution of
ammonia and water. Wipe dry. Do not allow abrasive material to touch the
window.
• Use IC.EXE to verify that the reader is configured to read the bar code
symbology you are scanning.
• Scan the bar code again, but vary the scanning angle and distance.
20 Angle
• Verify that the command IF EXIST D:\RDG.BAT CALL D:\RDG.BAT is
executed from the AUTOEXEC.BAT file. If the command is not executed,
the reader cannot decode bar code labels.
• The SCANNER.INI file contains configuration information for each type of
scanner device. The SCANNER.INI file must remain on drive D.
CODE39Troubleshooting
nuggethelCODE39 nugget
2020U.017
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