Intermec JANUS 2020 User Manual page 322

Using PutDisk (continued)
Message
Reader's programming voltage has failed
operational limits.
Specified image file path is not valid.
The reader's battery is too low to
proceed with flash operations.
Unable to activate Reader's A20 signal.
Unable to activate reader's programming
voltage, cannot proceed.
Unable to assert PM control due to
concurrent PM host running on reader.
Unable to engage reader's programming
voltage, cannot proceed.
Unable to resume flash drive upgrade;
.
must be restarted
CODE39Troubleshooting
nuggethelCODE39 nugget
Explanation/Solution
The flash programming voltage source has exceeded the
acceptable current limit. This may be due to other PC Cards that
use flash programming voltage. Retry PutDisk after removing
all PC Cards other than SRAM cards.
This error can be caused by either an invalid path name (for
example, a path that doesn't exist or a "not ready" drive), or a
path\filename that contains characters that DOS does not
recognize as valid characters in filenames.
You must install a fresh battery or connect the JANUS device to
either a charger via the optical link adapter or a
communications dock before proceeding with the flash update.
This may indicate either a conflict with other software that
controls the A20 signal, or a hardware problem on the JANUS
device. Try using PutDisk again, after terminating any suspect
applications or utility programs. Another alternative is to enter
the boot screen and attempt the use of LOADER.EXE to update
the drives C or D.
This message indicates that flash memory cannot be updated
due to flash programming voltage problems. If the problem
persists after installing a fresh battery or connecting the JANUS
device to a charging source, there may be a hardware problem
that requires service.
In this context, PM refers to protected mode which is used to
access the extended memory regions assigned to the flash
memory for JANUS drives. If another application is running
that uses PM, it will likely introduce a conflict with PutDisk.
You need to terminate (or uninstall) the application that is
causing the conflict. Programs in this category include DOS
extenders and EMM386 (which is not supported on the JANUS
device).
This may indicate a conflict with another process or device that
uses flash programming voltage. Remove any PC Cards (other
than SRAM cards) from the JANUS device.
PutDisk was unable to continue the flash update process that
was interrupted with a power-down suspend/resume cycle.
You need to restart PutDisk. First attempt to rerun PutDisk in
the current MS-DOS session. If this fails, you will need to reboot
to the MS-DOS prompt before restarting PutDisk. If the target
drive was C and the JANUS device will no longer boot to the
MS-DOS prompt, you will need to enter the boot screen and use
LOADER.EXE to update drive C.
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