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Document Change Record This page records changes to this document. The document was originally released as Revision 001. Version Revision Number Letter Date Description of Change 06/2011 Revised to add information on non- incendive (NI) versions of the computer, provisioning the computer, the new ScanDiagnostics application, and how to use the 70 Series as a USB mass storage device.
Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.
Before You Begin Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Send Feedback Your feedback is crucial to the continual improvement of our documentation.
Before you work with the 70 Series mobile computer, you should be familiar with your network and general networking terms, such as IP address. Related Documents This is a list of related Intermec documents. • Intermec Settings Command Reference Manual •...
Before You Begin Patent Information Product is covered by one or more of the following patents: 4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985;...
Using the Computer This chapter introduces the 70 Series Mobile Computers with Windows® Embedded Handheld operating system. Use this chapter to learn about the basic features and functions of each computer, as well as the available accessories for it.
70 Series unless information is specific to a particular model of computer. In most of the user’s manual, pictures of the CN70 and CK70 represent the four models of the 70 Series computers. CN70 Front View...
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Chapter 1 — Using the Computer CN70 Back View Imager Camera Speaker port IrDa port Battery CK70 Front View Cell phone speaker Good read LED Notification LED Battery status LED Scan button On/off button Microphone 70 Series Mobile Computer User’s Manual...
Chapter 1 — Using the Computer CK70 and CK71 Back View Imager Imager Camera Camera Left speaker Left speaker port port IrDA port IrDA port Battery Battery What’s New in This Release This version of the user’s manual contains these updates: •...
Chapter 1 — Using the Computer Overview of 70 Series Features The 70 Series includes these standard features: • EA30 area imager that can read bar codes and capture images (CK71 only) Choice of EA30, EX25, or EV12 imagers • •...
Chapter 1 — Using the Computer About the Status LEDs Use the following illustrations and table to understand the status LEDs on your computer. All six status LEDS are not available on every 70 Series computer. For example, the QWERTY versions of the CN70 and CN70e do not have a Green key status LED.
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Chapter 1 — Using the Computer Location of the CK70 Status LEDs Good Read and Ready-to-Work Notification LED status LED Orange key Battery status LED status LED Green key status LED Shift key status LED (CK70 alphanumeric and CK71 function numeric)
Chapter 1 — Using the Computer 70 Series Accessories The 70 Series computer ships with a battery. All other accessories are sold and ordered separately. For help, contact your local Intermec sales representative. 70 Series Accessories Accessory Description Audio Snap-On Adapter Use the audio adapter to connect the computer to a headset.
Ethernet network. Handstrap Replacement Kit You can order and install a replacement handstrap for the CN70, CN70e, and CK70/CK71. Each kit contains 5 handstraps. Holster Use the holster to store the computer when you need your hands free.
3.7 V, 4000 mAH (14.8 Wh) battery for the CN70 and CN70e • 3.7 V, 5200 mAH (19.2 Wh) battery for the CK70 and CK71 The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it.
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Chapter 1 — Using the Computer 3 Detach the handstrap from the computer. Detaching the Handstrap From a CN70 or CN70e Detaching the Handstrap From a CK70 or CK71 4 Make sure the computer is in hibernate mode and that the screen has turned off.
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• On the CK70 or CK71, push the battery release toward the top of the computer until the battery releases and then lift it away from the computer.
Use the battery icon on the Title bar to see the power status of your battery. If you want more detailed information on your battery such as usage time or voltage, use the Intermec Dashboard. For more information on the Dashboard, see “About the Intermec...
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Chapter 1 — Using the Computer You can also use the battery status LED to see the charging status of your battery. Battery status LED Understanding the Battery Status LED LED State Description Steady green The computer is connected to a charger and the battery is more than 95% charged.
Chapter 1 — Using the Computer About Battery Life and Conservation Batteries that are stored outside the computer for long periods of time slowly discharge. Intermec recommends storing the battery in a charger to maintain battery performance. Battery Conservation Tips...
By default, the keypad backlight is enabled in low light conditions. You can disable the keypad backlight to conserve power. Use Intermec Settings to configure the backlight. For help, see “Using Intermec Settings on the Computer”...
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Chapter 1 — Using the Computer CN70e QWERTY Numeric Keypad Space CN70e Numeric Keypad Space 70 Series Mobile Computer User’s Manual...
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Chapter 1 — Using the Computer The CK70 comes with either a large alpha or an alphanumeric keypad. The CK71 comes with either a numeric function keypad or an alphanumeric keypad. The computer has an ambient light sensor that detects low light and turns on the keypad backlight. By default, the keypad backlight is enabled in low light conditions.
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Chapter 1 — Using the Computer CK70 Alphanumeric Keypad Send Insert Delete Enter Ctrl Space 70 Series Mobile Computer User’s Manual...
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Chapter 1 — Using the Computer CK71 Numeric Function Keypad View Insert SysRq Fld- Fld+ Return View Enter Exit PrvScr Roll NxtScr Delete Roll Clear Reset Space Home Attn Return Enter F10 F11 F12 Ctrl 70 Series Mobile Computer User’s Manual...
Chapter 1 — Using the Computer CK71 Alphanumeric Keypad Reset View Exit PrvScr Roll NxtScr Insert Roll Delete Clear Fld- Fld+ Autolog Return Enter EEOF Ctrl Space Attn Erase Find FldMk Home Keypd Menu Remove NewLn SysRq Mode Print Select Entering Characters on the QWERTY Keypad You need to use the orange modifier key and the Shift key...
Chapter 1 — Using the Computer To only type characters or access functions on the overlay: • Press twice to lock the orange modifier key to stay on, and then press the keys for the characters or functions. To type a single uppercase letter: •...
Note: If uppercase letters are enabled and you unlock the green modifier key, you may need to press to type lowercase letters. Entering Characters on the CK70 and CK71 Keypads You need to use the orange modifier key , the green modifier key...
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Chapter 1 — Using the Computer The Intermec Power Options Default Screen Use the following table to understand the Intermec Power Options. Note: The Real Time Clock (RTC) will persist through all of the power options as long as it receives power from the Real Time Clock battery.
You must press Power or apply external power to restart the computer. The Intermec Power Options screen is customizable. You can use Intermec Settings to determine which options are available to end users, the timeout until the default choice is selected, the default action if no option is selected, or to disable the Power Options screen.
Chapter 1 — Using the Computer To configure the screen backlight to turn off: 1 Tap Start > Settings > Power. 2 Tap Advanced on the horizontal scroll bar. 3 Select the screen power off settings for when the computer is on battery power or external power.
Note: When the Pictures & Videos application is running, you cannot use the imager. To read a bar code: 1 Enable only the bar code symbologies that you need. 2 Use Intermec Settings to choose the predefined imager mode that best suits your environment: Predefined Mode For Scanning Only 1D labels.
Chapter 1 — Using the Computer Scanning With the EA30 Imager 5 Use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination beam or frame covers the bar code you are trying to decode. When the computer successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly.
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Chapter 1 — Using the Computer 3 Remove the two Phillips screws and open the card access door. 4 Slide the SIM card door to the left to unlock it and open the door. 70 Series Mobile Computer User’s Manual...
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Chapter 1 — Using the Computer 5 Slide the microSD card door towards the top of the computer to unlock it and open the door. 6 Slide the microSD card into place. 7 Close the microSD card door and slide it towards the bottom of the computer to lock it in place.
12 Press the Power button. The computer cold boots. Installing a microSD Card in a CK70 or CK71 To install a microSD card in a CK70 or CK71: 1 Press the Power button to turn off the computer. 2 Remove the handstrap.
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Chapter 1 — Using the Computer 4 Slide the SIM card door to the left to unlock it and open the door. 5 Slide the microSD card door towards the top of the computer to unlock it and open the door. 70 Series Mobile Computer User’s Manual...
Chapter 1 — Using the Computer 6 Slide the microSD card into place. 7 Close the microSD card door and slide it towards the bottom of the computer to lock it in place. 8 Close the SIM card door and slide it to the right to lock it in place. 9 Replace the interface adapter cover and attach with the two screws removed in Step 2.
Chapter 1 — Using the Computer Using Microsoft ActiveSync to Transfer Files You can use Microsoft ActiveSync (Windows XP or earlier) or Windows Mobile Device Center (Windows Vista or Windows 7) to establish a connection between your computer and a PC. After you connect to your PC, you can transfer files, synchronize files, remotely debug, and perform other device management activities.
3 Open Intermec Settings on the mobile computer by tapping Start > Settings > System > Intermec Settings. 4 From the Intermec Settings Main Menu, tap Device Settings > USB Connections. 5 From the USB Connections menu, select Mass storage - Flash File Store and tap OK.
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Chapter 1 — Using the Computer 70 Series Mobile Computer User’s Manual...
Use this chapter to learn about the Windows Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional Intermec applications you can download.
Chapter 2 — Understanding the User Interface and Intermec Applications About the User Interface The user interface for the Windows Embedded Handheld 6.5 operating system is different from previous versions of Windows Mobile. The interface is touch-friendly and easy to navigate. Use the following sections to understand how to interact with Windows Embedded Handheld 6.5.
Chapter 2 — Understanding the User Interface and Intermec Applications A horizontal scroll bar appears when you tap an icon in the Title bar. This horizontal scroll bar makes it easy to access the applications associated with the Tile bar icons. The horizontal scroll bar also contains a magnifier which improves the touch experience by making parts of the screen large enough to tap with your finger.
Chapter 2 — Understanding the User Interface and Intermec Applications Gesture Description Flick Initiates scrolling in the direction (horizontal or vertical) the finger or stylus moves across the screen. Press and hold on the screen and then drag in any direction.
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Chapter 2 — Understanding the User Interface and Intermec Applications Icon Description An ActiveSync synchronization is in progress over USB. A UMTS network is available. Connecting to a UMTS network. A UMTS connection is active. A 3G+ network is available.
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Chapter 2 — Understanding the User Interface and Intermec Applications Icon Description Synchronizing through a Wi-Fi connection. Connected to a wireless network, and other networks are detected. Information about a new wireless network is available. A network connection is active.
Intermec provides many useful applications to help you configure, troubleshoot, and connect your computer to other devices and networks. You can also download additional applications from the Intermec web site to help you use all of the features of your computer. 70 Series Mobile Computer User’s Manual...
Chapter 2 — Understanding the User Interface and Intermec Applications Applications Available on the Mobile Computer Use this table to understand some of the Intermec applications available on your computer. Intermec Applications Available on the Mobile Computer Icon Application Description...
“Connecting to a Bluetooth Scanner” on page Applications You Can Download to the Mobile Computer You can download several Intermec applications from the web site that extend the capabilities of your 70 Series computer. All of the applications listed below are available from the Intermec web site.
Features Demo also have separate full-featured versions that you can download and license for your computer. About Image Capture The Intermec Image Capture application is provided for use on the 70 Series computers with an EA30 imager. Image capture provides a way for users to capture a high quality grayscale image with a mobile computer.
IT resources, and lower the total cost of ownership for Intermec data collection equipment. SmartSystems Foundation can be downloaded at no charge from the Intermec web site. For more information, visit www.intermec.com/SmartSystems. 70 Series Mobile Computer User’s Manual...
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Chapter 2 — Understanding the User Interface and Intermec Applications 70 Series Mobile Computer User’s Manual...
Using the Phone You can use the phone feature to make and receive telephone calls, as well as transmit data through cellular wide-area networks (WANs).
Chapter 3 — Using the Phone About the Phone The 70 Series mobile computer supports two types of cellular technology: • CDMA • UMTS Phone features on the computer include a speaker and a microphone. You can also use a Bluetooth headset or hands-free kit. The phone feature is enabled by default on WWAN-equipped mobile computers.
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Chapter 3 — Using the Phone 3 On the CK70, remove the two screws and lift the card access door away from the computer. 4 Slide the SIM card door to the left to unlock it and open the door.
The following table lists the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported. Currently Supported Carriers Country...
Chapter 3 — Using the Phone Values Required for CDMA Phone Carrier Activation Method Activation Values You Need • Sprint Activation Wizard Master Subsidy Lock (MSL) or activation code • • Mobile Station Identifier (MSID) • Verizon Dial *22899 None. All parameters are automatically transferred wirelessly.
Chapter 3 — Using the Phone Making a Phone Call After you activate your phone, you are ready to start making phone calls. To make a phone call: 1 Press Phone. 2 Tap the keys to enter the telephone number you want to call, and tap Talk.
Chapter 4 — Using the Camera About the Color Camera The camera and flash are located on the back of the computer. You run the Pictures & Videos application to access the camera features. In this application, you can: take, view, and edit pictures. •...
Chapter 4 — Using the Camera Recording a Video You need to switch to video mode to record video. When you record video, the video is saved as an .mp4 file and stored in the /My Documents/My Pictures folder. To switch to Video mode and record video: 1 Tap Start >...
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Chapter 4 — Using the Camera 70 Series Mobile Computer User’s Manual...
Using GPS The 70 Series computer comes equipped with an integrated Global Positioning System (GPS) receiver if your computer has phone capability (WWAN radio). The GPS receiver can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications.
Chapter 5 — Using GPS About the Integrated GPS on Your Computer Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.
4 Tap OK. Improving GPS Performance on the Computer Use the iGPS application to improve the performance of the GPS on your CN70, CN70e, or CK70 computer. The integrated GPS module has three operating modes: • Standalone •...
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Chapter 5 — Using GPS In MS Assisted mode, the computer can determine position without receiving GPS signals directly from satellites; instead, the computer receives GPS signals and information provided by the cellular network. Even when the computer can receive a satellite signal, MS Assisted can improve position accuracy and reduce the time to determine initial position (Time-To-First-Fix).
Configuring the Computer Use this chapter to learn about the available methods for configuring your mobile computer and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security.
There are several ways to configure the computer: • Directly on the computer. You can use Intermec Settings directly on the computer to change only the settings on that computer. For more information, see “Using Intermec Settings on the...
The Intermec Settings Main Menu appears. About the Structure of Intermec Settings Use the tables below to help find the parameters in Intermec Settings that you want to configure. Each table contains the parameters for one of the Intermec Settings Main Menu options.
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Chapter 6 — Configuring the Computer Data Collection Menu Data Collection Options Parameters You Can Configure • Internal Scanner Symbologies • Scanner settings • Imager settings • Decode security • Bluetooth Scanner Symbologies • Scanner settings • Imager settings • Decode security •...
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Chapter 6 — Configuring the Computer Communications Options Parameters You Can Configure • WWAN Radio Add WWAN connection • Edit WWAN connections • Manage WWAN radio • WWAN information Serial Port Switch Serial port switch settings (IrDA, docking connector, and back interface) Device Settings Menu Device Settings Options Parameters You Can Configure...
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Chapter 6 — Configuring the Computer Printer Menu Printer Options Parameters You Can Configure Printer (if connected through Printer settings (Auto detect printer, Bluetooth) memory, display, and so on) Note: The Printer menu displays settings for Bluetooth connected printers. The settings that appear in the menu are dependent on the printer that is paired with the device.
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Location Services Options Parameters You Can Configure Server Server settings (port and enable server) Virtual GPS Virtual GPS settings For more information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual. 70 Series Mobile Computer User’s Manual...
Start menu so you can make it available to the end user for easy configuration. Use Intermec Settings to determine the profiles you want the end user to see in the Profile Settings application. To configure the profile information an end user can access: 1 Go to Device Settings >...
After several minutes, all of the default settings are restored. Hiding Menu Items in Intermec Settings You can hide items in the Intermec Settings menus if you do not want to have them available for other users to access. Hidden items are not saved when you back up your settings in the SmartSystems console.
Intermec Settings. 4 When you are done making changes, choose File > Save Settings. For help using Intermec Settings, click Help > Contents. For information on all of the parameters in Intermec Settings, see the Intermec Settings Command Reference Manual.
By default, the 802.11 radio is disabled. Use the following procedure to enable the Wi-Fi radio using Intermec Settings. If you would like to use ScanNGo bar codes to easily enable the radio and set the default security settings, see Appendix C “ScanNGo Wi-Fi Configuration...
COM ports. But, if you clean boot your computer you need to recreate pairings to devices. Connecting to a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner, such as the SF51 or SR61. 70 Series Mobile Computer User’s Manual...
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Chapter 6 — Configuring the Computer To connect to an Intermec Bluetooth scanner: 1 Tap Start > Settings > System > Wireless Scanning. 2 Tap Add Device. 3 Select Quick Connect, Search, or Manual. Follow the onscreen instruction to add a wireless scanner.
• create an application that opens the wireless printing COM port on your computer. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl. • select the current wireless printer on your computer. For help, see the next procedure.
Chapter 6 — Configuring the Computer Connecting to a Bluetooth Audio Device Use the Bluetooth Audio enabler to discover, activate, and connect to Bluetooth audio devices such as a headset. This enables system sounds to be monitored through the headset. To connect to a Bluetooth audio device: 1 Tap Start >...
SR61T, or ASCII tethered scanner and enable RS-232 communications. To connect the computer to a tethered scanner: 1 Tap Start > Settings > System > Intermec Settings > Communications > Serial Port Switch. 2 Select Standard docking and IrDA and tap OK.
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Chapter 6 — Configuring the Computer To create an ISP Connection: 1 Tap Start > Settings > Connections > Connections. 2 Under My ISP, tap Add a new modem connection. 3 Enter a name for the connection, such as “ISP Connection.” 4 If you are using an external modem connected to your mobile computer with a cable, select Hayes Compatible on COM1 from the Select a modem list.
Chapter 6 — Configuring the Computer 13 In the Name field, enter your phone type (Home, Mobile, or Work). 14 Tap OK until you exit the Connections screen. Creating a VPN Server Connection You can create a Virtual Private Network (VPN) connection to securely connect to servers, such as a corporate network, through the Internet.
• • This section explains how to configure wireless security on your mobile computer. Intermec recommends that you implement WPA2 security using PSK (Personal) or 802.1X (Enterprise) key management as appropriate. You must use either Funk or Microsoft security to implement your security solution.
By default, the active profile is Profile 1. Selecting a Funk Security Profile Use the following procedure to select a Funk security profile. 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Choose a profile. A list of configurable settings appears.
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1 Make sure the communications and radio parameters on your computer are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure.
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9 Save your settings. Configuring 802.1x Security With Funk Security Use the following procedure to configure 802.1x-WEP security with Funk security. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible. 1 Make sure the communications and radio parameters on your computer are configured.
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11 Save your settings. Configuring Static WEP Security With Funk Security Use the following procedure to configure static WEP security with Funk. Intermec recommends that you use WPA2-PSK instead of WEP if possible. 1 Make sure the communications and radio parameters on your computer are configured.
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• Static WEP Selecting Microsoft Security Use the following procedure to select Microsoft security. 1 Start Intermec Settings. For help, see “Configuring the Computer” on page 2 Choose Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security. An alert box appears telling you that you must save your settings and reboot the computer for the new security choice to take effect.
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Enabling WPA or WPA2 Personal (PSK) Security With Microsoft Use the following procedure to enable WPA-PSK With Microsoft Security. 1 Make sure the communications and radio parameters on your computer are configured. 2 Start Intermec Settings. 70 Series Mobile Computer User’s Manual...
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7 Save your settings. Configuring 802.1x Security with Microsoft Use the following procedure to configure 802.1x security with Microsoft security. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible. 1 Make sure the communications and radio parameters on your computer are configured.
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11 Save your settings. Configuring Static WEP Security With Microsoft Use the following procedure to configure static WEP security with Microsoft security. Intermec recommends that you use WPA2-PSK instead of WEP if possible. 1 Make sure the communications and radio parameters on your computer are configured.
They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority. To import a certificate chain: 1 Start Intermec Settings. 2 Go to Start > Settings > System > Intermec Settings. 70 Series Mobile Computer User’s Manual...
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Chapter 6 — Configuring the Computer 3 Tap Communications > 802.11 Radio > Certificates. The Certificates screen appears. 4 To import a certificate chain: a Tap Import Certificates to install the selected certificate. b In the CertImportUI screen, tap the <<< button next to the Select pfx to import text field.
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Chapter 6 — Configuring the Computer 70 Series Mobile Computer User’s Manual...
Managing the Computer Use this chapter to learn how to remotely update, configure, and monitor your Intermec mobile computers. You will also find information on installing and developing software applications as well as how to upgrade the system software.
Intermec provides a free device management software platform called SmartSystems™ Foundation to help you manage your devices. You can also purchase third-party device management software through a vendor.
Developing and Installing Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer.
The console is part of SmartSystems Foundation. To install applications using SmartSystems Foundation Console: 1 Download your application file from the Intermec web site and unzip it on your desktop PC. 70 Series Mobile Computer User’s Manual...
Chapter 7 — Managing the Computer 2 Double-click the application file to install it. The application file should appear in the Software Vault. 3 From the SmartSystems console in the Software Vault, drag-and-drop the application onto each mobile computer in your network, or drop the application on a group of computers contained in a folder.
Chapter 7 — Managing the Computer • Use AutoRun.exe to start your application at boot time. AutoRun ships on the computer and automates other operations. At boot time, AutoRun executes any commands found in its data file, Autouser.dat. For more information on how to use the AutoRun.exe feature, view the Readme.txt file located in the My Device\Flash File Store\2577 directory on your computer.
You can use the SmartSystems console to update the operating system or system software on your mobile computer. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL). Before you can update your mobile computer, you need: •...
SmartSystem Foundation users are notified when update packages are released so that they can download them and update their Intermec computers. For more information, see the SmartSystems Foundation Help. Updating Individual Mobile Computers...
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Chapter 7 — Managing the Computer 4 Double-tap the package to start the installation. Your mobile computer begins the update process and automatically performs a cold boot. The computer then boots into a special Update Loader mode where the computer has no network connections and is completely unusable.
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Chapter 7 — Managing the Computer 70 Series Mobile Computer User’s Manual...
Troubleshooting and Maintaining the Computer If you encounter any problems while using the 70 Series computer, look in this chapter to find a possible solution. You will also find information on routine maintenance.
Chapter 8 — Troubleshooting and Maintaining the Computer About the Intermec Dashboard The Intermec Dashboard is designed to provide proactive monitoring of your mobile computers to prevent downtime. You can easily see the health of the device and can help pinpoint the source of a problem to determine if it is hardware or software related.
If you send the computer in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
Make sure the network name matches the access point network name. Default network name is “INTERMEC.” The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.
Follow the next procedure to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues. To verify the network status: 1 Tap Start >...
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Chapter 8 — Troubleshooting and Maintaining the Computer 4 Tap the Ping tab to run a ping test to the host. To run a ping test: a In the Host field, enter the IP address of the host. b From the Repetitions list, choose the number of times the computer will ping the host.
Good Read light remains on, there may be a problem. Press one of the Scan buttons or pull the trigger again without scanning a bar code label. If the light is still on, contact your local Intermec representative. •...
Chapter 8 — Troubleshooting and Maintaining the Computer Problem Solution The scanner does not read the bar The scanner window may be dirty. Clean the window with a code labels quickly, or the solution of ammonia and water. Wipe dry. Do not allow scanning beam seems to be faint abrasive material to touch the window.
Try reloading the firmware. For help, see “Updating the System Software” on page • If the computer does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing Align your screen. For help, see “Aligning the Screen” on page happens.
If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call: 1-800-755-5505 Before you can call Intermec Product Support, make sure you have the following information ready: • Configuration number Serial number •...
Finding Your Operating System Version Use the following procedure to find the OS version of your mobile computer. 1 Press the Intermec Dashboard ( ) button to launch the Dashboard. 2 Tap the Information bar. The Information Details page appears and displays information such as the firmware version and the OS version.
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Chapter 8 — Troubleshooting and Maintaining the Computer Note: Cold booting the computer does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data, such as configuration and network settings, is preserved.
Chapter 8 — Troubleshooting and Maintaining the Computer Location of CK70/CK71 Reset Button Reset button Clean Booting the Computer A clean boot erases the memory in the mobile computer, including all applications and data files, with the exception of those found in the Flash File Store, or any removeable storage.
Chapter 8 — Troubleshooting and Maintaining the Computer To clean boot the computer using the SmartSystems Console: • Right-click the 70 Series computer and select Intermec Power Tools > Clean Boot Device. Cleaning the Computer To keep the computer in good working order, you may need to clean the imager window, color camera window, and the touch screen.
Dimensions 19.5 x 8.0 x 3.4 cm (7.66 x 3.14 x 1.35 in) Weight 491 g (16.6 oz) with battery CK70 Physical Dimensions Dimensions 23.7 x 8.0 x 4.3 cm (9.33 x 3.16 x 1.69 in) Weight 562 g (19 oz) with battery CK71 Physical Dimensions Dimensions 23.7 x 8.0 x 5.0 cm (9.33 x 3.16 x 1.98 in)
Appendix A — Specifications and Default Settings Back Accessory Interface Pin-outs The back accessory interface provides power for peripheral devices out the back of the CK70 and CK71 computers. Pin Name Description OTB_PWR Output Power supply for peripheral OTB_RX Input...
Appendix A — Specifications and Default Settings Certifications WPA2™ (Enterprise, Personal), WPA™ (Enterprise, Personal), Wi-Fi, WMM®, WMM Power Save, Cisco Compatible Extensions (CCX 4.0) Regulatory Approvals FCC, CE, cULus Listed, DEMKO Bar Code Symbologies imagers support all of the bar code symbologies listed in the next table. Supported Bar Code Symbologies AustraliaPost* GS1 DataBar Omni-Directional...
(4 lux). Minimum distances are measured in the dark (0 lux). Both reading distances are provided in respective scan engine integration guides. Contact your local Intermec representative for more information. Below are the typical and minimum standard reading distances for the 70 Series computer built with an EA30 imager.
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Appendix A — Specifications and Default Settings EA30 Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0.1 mm (4 mils) 9.5 cm (3.74 in) 10.5 cm (4.13 in) 0.1250 mm (5 mils) 8 cm (3.15 in) 14 cm (5.51 in) 0.5 mm (20 mils) 7 cm (2.76 in) 45 cm (17.72 in)
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Appendix A — Specifications and Default Settings EA30 Typical Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0.1 mm (4 mils) 9.5 cm (3.74 in) 11.5 cm (4.53 in) 0.125 mm (5 mils) 8 cm (3.15 in) 14.5 cm (5.71 in) 0.5 mm (20 mils) 6.5 cm (2.56 in) 50 cm (19.69 in)
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Appendix A — Specifications and Default Settings EV12 Linear Imager Minimum Reading Distances The illustration below does not include the 0.12 cm (0.05 in) setback for the CK71. Minimum reading distances are measured in the dark (0 lux). 0" 4" 8"...
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Appendix A — Specifications and Default Settings EV12 LInear Imager Typical Reading Distances The illustration below does not include the 0.12 cm (0.05 in) setback for the CK71. Typical reading distances are measured in an office environment (200 lux). 0" 8"...
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Appendix A — Specifications and Default Settings EX25 Near-Far Range Imager Minimum Reading Distance Minimum reading distances are measured in the dark (0 lux). The following graphic does not include the 0.24 cm (0.09 in) setback for the CK71. 128” 144”...
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Appendix A — Specifications and Default Settings EX25 Near-Far Range Imager Typical Reading Distance Typical reading distances are measured in an office environment (200 lux). The following graphics do not include the 0.24 cm (0.09 in) setback for the CK71. EX25 Near-Far Range Imager 1D Typical Reading Distances 80”...
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Appendix A — Specifications and Default Settings ** Minimum distance depends on bar code width and scan angle. EX25 Near-Far Range Imager 2D Typical Reading Distances 80” 120” 160” 200” 240” 280” 320” 360” 400” 440” 480” 0” 40” 160” 128”...
The settings are grouped by function and reflect the organization of Intermec Settings. Not all of the configuration settings are listed in this appendix. For detailed information on most of the settings, see the Intermec Settings Command Reference Manual.
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Appendix A — Specifications and Default Settings Symbology Default Value DataMatrix Enable DutchPost Disable EAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13 GS1 Composite Disable GS1 DataBar Expanded Disable GS1 DataBar Limited Disable GS1 DataBar Omni-Directional Disable Infomail Disable Intelligent Mail Disable...
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Appendix A — Specifications and Default Settings Scanner Settings Scanner Settings Default Value Trigger Predefined Modes Level Trigger Mode Level Aimer Mode Typical aimer Hardware Trigger Enable Trigger Timeout (sec) Aiming Duration (msec) Turn Off After Good Read Enable/One-shot Imager Settings Imager Settings Default Value Predefined Modes...
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Appendix A — Specifications and Default Settings Communications Use communications settings to configure how the mobile computer communicates with the network. Communications Settings Communications Setting Default Value Device Name IntermecCXXX (where XXX indicates the model of mobile compuer) 802.11 Radio Settings 802.11 Radio Setting Default Value Security Choice...
Appendix A — Specifications and Default Settings Serial Port Switch Serial Port Switch Setting Default Value Serial Port Switch Standard Docking and IrDA Device Settings Use device settings to configure settings on the mobile computer. Device Settings Device Setting Default Value Date Time Beeper and Voice...
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Appendix A — Specifications and Default Settings Keypad Settings Keypad Setting Default Value Scan Button Remapping Scanner Power Management Settings Power Management Setting Default Value Enable Power Button Screen Screen Options Displayed Hibernate, Suspend, Reboot Screen Timeout (Seconds) Power Button Behavior Suspend Device Turns Off After (Battery Power) 5 minutes...
Core Messaging Service Core Messaging Service Setting Default Value Associated Server IP Null Broadcast Name INTERMEC Port 62241 Keep Alive Ping Interval 30 Seconds Device Monitor Settings Use device monitor settings to configure how the mobile computer monitors the network.
Appendix A — Specifications and Default Settings Device Health Screen Captures Device Health Screen Captures Setting Default Value Directory \SmartSystems\ScreenCapture Screen Captures Allowed Device Wipe Device Wipe Setting Default Value Enable Wipe Disabled Interval (in days) Null Virtual Wedge Settings Use virtual wedge settings to configure the virtual wedge.
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Appendix A — Specifications and Default Settings 70 Series Mobile Computer User’s Manual...
Appendix B — Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which you can access by tapping the keyboard icon on the touch screen.
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Appendix B — Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad c 7 7 c 7 7 7 c 7 7 7 7 c 8 8 c 8 8 8 c 9 9 c 9 9 9 c 9 9 9 9 c 1 2 c 1 2 2 c 1 2 2 2...
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Appendix B — Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad c 1 5 5 c 1 5 5 5 c 1 6 c 1 6 6 c 1 6 6 6 c 1 7 c 1 7 7 c 1 7 7 7 c 1 7 7 7 7 c 1 8 c 1 8 8...
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Appendix B — Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad CN70 Characters and Functions To Enter Numeric Keypad QWERTY Keypad @ (at symbol) & (ampersand) * (asterisk) : (colon) , (comma) $ (dollar) ! (exclamation) - (hyphen) % (percent) .
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Appendix B — Keypads and Keystrokes To Enter Numeric Keypad QWERTY Keypad Forward Tab Backspace Up Arrow Down Arrow Left Arrow Right Arrow CapsLock Enter Shift Space Start (Windows) Talk End Call Intermec Dashboard 70 Series Mobile Computer User’s Manual...
Appendix B — Keypads and Keystrokes CN70e Keypads and Keystrokes CN70e Alphanumeric Characters Character Numeric Keypad QWERTY Numeric Keypad c 2 2 c 2 2 2 c 3 3 c 3 3 3 c 4 4 c 4 4 4 c 5 5 c 5 5 5 c 6 6...
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Appendix B — Keypads and Keystrokes Character Numeric Keypad QWERTY Numeric Keypad c 8 8 c 8 8 8 c 9 9 c 9 9 9 c 9 9 9 9 c 1 2 c 1 2 2 c 1 2 2 2 c 1 3 c 1 3 3 c 1 3 3 3...
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Appendix B — Keypads and Keystrokes Character Numeric Keypad QWERTY Numeric Keypad c 1 6 6 6 c 1 7 c 1 7 7 c 1 7 7 7 c 1 7 7 7 7 c 1 8 c 1 8 8 c 1 8 8 8 c 1 9 c 1 9 9...
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Appendix B — Keypads and Keystrokes Character Numeric Keypad QWERTY Numeric Keypad CN70e Characters and Functions To Enter Numeric Keypad QWERTY Numeric Keypad @ (at symbol) & (ampersand) * (asterisk) : (colon) , (comma) $ (dollar) ! (exclamation) - (hyphen) % (percent) .
To Enter Numeric Keypad QWERTY Numeric Keypad Left Arrow Right Arrow CapsLock Enter Shift Space Start (Windows) Talk End Call Intermec Dashboard CK70 Keypads and Keystrokes CK70 Alphanumeric Characters Character Large Alpha Keypad Alphanumeric Keypad 70 Series Mobile Computer User’s Manual...
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Appendix B — Keypads and Keystrokes Character Large Alpha Keypad Alphanumeric Keypad 70 Series Mobile Computer User’s Manual...
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Appendix B — Keypads and Keystrokes Character Large Alpha Keypad Alphanumeric Keypad 70 Series Mobile Computer User’s Manual...
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Appendix B — Keypads and Keystrokes Character Large Alpha Keypad Alphanumeric Keypad CK70 Characters and Functions To Enter Large Alpha Keypad Alphanumeric Keypad @ (at symbol) & (ampersand) * (asterisk) : (colon) ; (semicolon) 70 Series Mobile Computer User’s Manual...
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Appendix B — Keypads and Keystrokes To Enter Large Alpha Keypad Alphanumeric Keypad , (comma) $ (dollar) ! (exclamation) - (hyphen or minus) % (percent) . (period) + (plus) # (pound) ? (question mark) ‘ (apostrophe) = (equals) _ (underscore) >...
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Appendix B — Keypads and Keystrokes To Enter Large Alpha Keypad Alphanumeric Keypad “ (quotes) ( (left parenthesis) ) (right parenthesis) Insert Delete ¦ (broken vertical bar) ̀ (grave) Forward Tab Backspace Up Arrow Down Arrow Left Arrow Right Arrow CapsLock Enter Shift...
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Appendix B — Keypads and Keystrokes To Enter Large Alpha Keypad Alphanumeric Keypad Ctrl Ctrl Ctrl Send Call End Call Intermec Dashboard CK70 Function Keys To Enter Large Alpha Keypad Alphanumeric Keypad ¡ ¢ £ ¤ ¥ b ¡ b ¢...
Appendix B — Keypads and Keystrokes To Enter Large Alpha Keypad Alphanumeric Keypad CK71 Keypads and Keystrokes CK71 Alphanumeric Characters Character Numeric With Function Keys Keypad Alphanumeric Keypad 70 Series Mobile Computer User’s Manual...
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Appendix B — Keypads and Keystrokes Character Numeric With Function Keys Keypad Alphanumeric Keypad b y 5 b y 6 b y 1 b y 2 b y 3 b y 0 b y - b y ¡ b y ¢ b y £...
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Appendix B — Keypads and Keystrokes Character Numeric With Function Keys Keypad Alphanumeric Keypad CK71 Characters and Functions To Enter Numeric With Function Keys Keypad Alphanumeric Keypad : (colon) ; (semicolon) , (comma) $ (dollar) ! (exclamation) - (hyphen or minus) .
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Appendix B — Keypads and Keystrokes To Enter Numeric With Function Keys Keypad Alphanumeric Keypad ‘ (apostrophe) = (equals) _ (underscore) > (greater than) < (less than) [ (left square bracket) ] (right square bracket) { (left curly brace) } (right curly brace) ~ (tilde) \ (backslash) / (forward slash)
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Numeric With Function Keys Keypad Alphanumeric Keypad Left Arrow Right Arrow CapsLock Enter Shift Space Start (Windows) Ctrl Ctrl Ctrl Intermec Dashboard CK71 Function Keys To Enter Numeric With Function Keys Keypad Alphanumeric Keypad ¡ ¡ ¢ ¢ £ £ ¤...
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Appendix B — Keypads and Keystrokes CK71 Intermec Terminal Emulation (ITE) Keys To Enter Numeric With Function Keys Keypad Alphanumeric Keypad Attention c ¤ Autolog Clear Duplicate c ¥ EEOF Erase Find Field + Field - Fieldmark Help Home Keypad...
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Appendix B — Keypads and Keystrokes To Enter Numeric With Function Keys Keypad Alphanumeric Keypad c £ Page Print Previous Screen Remove Reset Return Roll Down Roll Up System Request View View Down View Up 70 Series Mobile Computer User’s Manual...
The CN70, CN70e, and CK70 are available with the EA30 imager only. The CK71 has three imager options: the EA30, EX25, or EV12 imager. If your CK71 has an EA30 or EX25 imager, use the 2D configuration bar codes to configure the radio.
Appendix C — ScanNGo Wi-Fi Configuration Bar Codes 2D Imager Radio Configuration Bar Codes To Configure These Settings: Scan This Bar Code Enable Wi-Fi - set Funk defaults Enable Wi-Fi radio - set Microsoft WZC defaults 1D Configuration Bar Codes Follow these directions to configure the computer with a 1D imager (EV12): 1 Scan the START HERE bar code from the table and wait for the...
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Appendix C — ScanNGo Wi-Fi Configuration Bar Codes 1D Imager Radio Configuration Bar Codes To Configure These Settings: Scan This Bar Code Enable Wi-Fi - set Funk defaults 70 Series Mobile Computer User’s Manual...
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Appendix C — ScanNGo Wi-Fi Configuration Bar Codes To Configure These Settings: Scan This Bar Code Enable Wi-Fi - set Funk defaults (continued) 70 Series Mobile Computer User’s Manual...
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Appendix C — ScanNGo Wi-Fi Configuration Bar Codes To Configure These Settings: Scan This Bar Code Enable Wi-Fi - set Funk defaults (continued) Enable Wi-Fi radio - set Microsoft WZC defaults 70 Series Mobile Computer User’s Manual...
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Appendix C — ScanNGo Wi-Fi Configuration Bar Codes To Configure These Settings: Scan This Bar Code Enable Wi-Fi radio - set Microsoft WZC defaults (continued) 70 Series Mobile Computer User’s Manual...
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Appendix C — ScanNGo Wi-Fi Configuration Bar Codes To Configure These Settings: Scan This Bar Code Enable Wi-Fi radio - set Microsoft WZC defaults (continued) 70 Series Mobile Computer User’s Manual...
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Appendix C — ScanNGo Wi-Fi Configuration Bar Codes To Configure These Settings: Scan This Bar Code Enable Wi-Fi radio - set Microsoft WZC defaults (continued) 70 Series Mobile Computer User’s Manual...
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Appendix C — ScanNGo Wi-Fi Configuration Bar Codes 70 Series Mobile Computer User’s Manual...
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ActiveSync installing with computer as mass printer, connecting to storage device scanner, connecting to installing with Console Intermec calling product support Intermec, available for download camera, description CDMA phone Intermec, available on computer activating carriers launching automatically certificate, loading packaging 70 Series Mobile Computer User’s Manual...
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Index characters launching entering on CK70/CK71 keypad default settings bar code symbologies entering on numeric keypad communications entering on QWERTY keypad imager – entering with keystrokes listed – restoring Intermec Settings charging accessories, battery scanner charging the battery desktop stand, described...
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LEDs default settings battery status, described – reading distances status descriptions Intermec Browser, description Location of the CK70 Status Intermec Connection Manager, LEDs description locked computer, troubleshooting Intermec Dashboard, about 70 Series Mobile Computer User’s Manual...
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CDMA, activating about features installing in a CK70/CK71 making a call installing in a CN70/CN70e making an emergency call Microsoft security turning on and off choosing UMTS, activating configuring 802.1x...
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ScanNGo description updating system software using the Console to install scan handle, described applications ScanDiagnostic using to manage computer Intermec application using with remote Intermec description Settings using to troubleshoot specifications scanner non-incendive (NI) Bluetooth, connecting to physical and environmental...
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Funk configuring with Funk static, configuring with Personal (PSK) security, Microsoft configuring with WiFi communications Microsoft supported www.intermec.com Wi-Fi radio, enabling Knowledge Central Wi-Fi, troubleshooting manuals, downloading Windows Embedded Handheld, Product Support user interface warranty information Windows Mobile Device Center downloading 70 Series Mobile Computer User’s Manual...
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Index 70 Series Mobile Computer User’s Manual...