Power Computing PowerTower Pro User Manual page 73

When HDT Primer is launched, you will be presented with a list of SCSI devices connected
to your computer. Your hard disk will most likely be the device located at ID 0. The volume
name will normally be that of your hard drive. However, if the hard drive has not been
mounted yet, the volume name ÒN/AÓ will appear in its place.
Mounting the hard disk
If your hard disk icon does not appear on the desktop, you can use HDT Primer PE to make
it appear by mounting it. To mount a hard disk:
1.
SELECT the device you wish to mount, then
2.
PRESS the ÔmountÕ icon on the toolbar on the right hand side of the HDT
Primer PE window.
Testing the hard disk
If a hard disk seems to be performing unreliably, you may use HDT Primer PE to test the
physical integrity of the hard disk. This test goes a step further than Disk First Aid as it tests
the actual medium rather than only testing the software structures on the medium.
To test a disk:
1.
SELECT the device you wish to test, then
2.
PRESS the ÔtestÕ icon on the toolbar on the right hand side of the HDT
Primer PE window.
If the drive passes, the drive is physically Þne, but may contain software imperfections
which could be the source of your issue. RE-INITIALIZING the hard disk should erase
all software on the drive, removing the corruption.
If the drive fails, the actual hardware of the drive is most likely damaged, CONTACT
Power Computing Technical Support for further assistance.
For Technical Support, Call 1-800-708-6227
Chapter 4, Troubleshooting
PowerTower Pro UserÕs Guide
45