Computing team Dear New Power Computing Owner, Thank you for choosing an award winning Mac OS system from Power Computing. As the Þrst and only vendor of personalized Mac OS computers we appreciate your support. Our goal is to provide you with the best product available.
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PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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1996, 1997 Power Computing Corporation. All rights reserved. Under copyright laws, this manual may not be copied, in whole or in part, without the written consent of Power Computing. Your rights to the software are governed by the accompanying software license agreement.
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To contact Power Customer Service call (800) 671-6227, fax (512) 388-6798, or e-mail custserv@powercc.com and describe in detail any problems or issues you need resolved with respect to Power Computing. Be sure to include your order or quote number, serial number, and phone number with all correspondence. For details, see ÒContacting Customer ServiceÓ...
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Support Numbers Customers who purchased systems directly from Power Computing should use the numbers listed below to contact Power Computing for telephone assistance. Sales To place an order or M Ð F 8AM to10 PM 1-800-999-7279 check on an order you 9 AM to 6 PM havenÕt received yet...
Table of Contents PowerTower Pro UserÕs Guide A word from the Power Computing team ........v System Overview ................xv System front view ....................xv System rear view ....................xvi Return, Support, Warranty, Satisfaction Guarantee, and License Information ............... xvii RETURN POLICIES ..................xvii Support information ..................xix...
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No characters appear on the screen when you type...........38 You see a dialog box with a bomb..............38 You cannot launch a program or it quits unexpectedly........39 Isolating system software issues ................40 Procedures involved in troubleshooting ..............42 viii PowerTower Pro UserÕs Guide...
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Required tools ....................95 Drive bay locations ....................96 Prepare the drive ....................100 Removing the cover ....................103 Installing the drive ....................106 Drive replacement and installation considerations ..........110 Replacing a drive in the bottom 5.25 inch rack position .........111 PowerTower Pro UserÕs Guide...
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VRAM information .....................157 Monitor resolution/color table .................158 Power requirements ..................159 Appendix C Regulatory Information FCC statement .....................161 Radio and television interference ..............161 DOC statement ....................162 CD-ROM drive ....................163 Lithium battery warning ..................163 For use in European countries ................164 PowerTower Pro UserÕs Guide...
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Testing a Drive ....................194 Information Capabilities ..................195 HDT Primer PE Menu Commands ............198 Apple Menu ......................198 File Menu ......................198 Edit Menu ......................199 SCSI Bus menu ....................200 Troubleshooting ................201 Common problems by category ............... 201 PowerTower Pro UserÕs Guide...
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Opening CD-ROM ToolKit ................240 Setting Up a CD-ROM Drive ................240 Loading a Device Driver ..................253 How To Use CDT Remote ................255 Overview ......................255 Playing Audio Discs with CDT Remote .............258 Transfer Digital Audio ..................260 Troubleshooting ..................263 PowerTower Pro UserÕs Guide...
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Care when Manually Ejecting CDs ..............286 CD+G ........................287 Drive Setup: Suggested Settings............. 291 Overview ......................291 Some notes about settings ...................292 Glossary ..................... 307 Bitstream Typeface Library ............313 Index ....................317 Registration Cards ................ 327 xiii PowerTower Pro UserÕs Guide...
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Here are the key features of the system from the front. monitor computer (not included) CD-ROM drive front panel power button programmerÕsi nterrupt button ßoppy disk drive reset keyboard button power key keyboard mouse PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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10BaseT Ethernet port AAUI Ethernet port modem port printer port external SCSI port ADB port expansion slots Macintosh-standard VGA video port video port PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Retain all shipping materials. Contact Power's Customer Service Department if you need assistance with any such claims. Customers who did not purchase systems directly from Power Computing must contact the dealer they purchased their system from for assistance.
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Hardware back to Power Computing. We recommend that the package(s) be insured for the full purchase amount. These policies are subject to change at the discretion of Power Computing, except that any changes in these policies will not apply to Hardware sold to customers prior to the effective date of any policy change.
To contact Power Customer Service call (800) 671-6227, fax (512) 388-6798, or e-mail custserv@powercc.com and describe in detail any problems or issues you need resolved with respect to Power Computing. Be sure to include your order or quote number, serial number, and phone number with all correspondence.
Technical Support telephone hours are as follows: (All times are United States Central Time.) M Ð F 8 AM to 9 PM Technical For help with a technical 1-800-708-6227 10 AM to 4 PM Support problem Sun 10 AM to 4 PM PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Once you register your purchase, you will receive an on-site registration validation sticker and card for you to use to validate your limited warranty. Power Computing Corporation (ÒPowerÓ) warrants the computer hardware delivered to you by Power (ÒHardwareÓ) against defects in components, materials and workmanship for a period of one year from the date of original purchase of the Hardware by the end user (proof of purchase required).
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Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties, so the above limitations or exclusions may not apply to you. xxii PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
4. Ship the Hardware to Power Computing at the address shown on the sample Merchandise Return Form shown at the back of this manual. Make sure the shipper does not cover the form. The Hardware must be received by Power Computing on or before the tenth day after the RMA number is issued.
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7. Hardware received with any shipping charges due or after the tenth day after issuance of the RMA number will be refused by Power Computing and returned to the sender. We will also return any Hardware that is not in Òlike-newÓ condition and accompanied by all documentation, software, accessories, registration cards and other materials originally supplied with the Hardware, as determined by Power.
4. Export Law Assurances. You agree and certify that neither the Apple Software nor any other tech- nical data received from Apple, nor the direct product thereof, will be exported outside the United States PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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PRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. APPLE DOES NOT WARRANT THAT THE FUNCTIONS CON- xxvi PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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California between California residents. If for any reason a court of competent jurisdiction finds any provision of this License, or portion thereof, to be unenforceable, that xxvii PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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License will be binding unless in writing and signed by a duly authorized representative of Apple. The Apple Software Registration Card is in the back of the manual. Note: xxviii PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Your computer has been designed for easy plug-and-play setup in four simple steps - if you are in need of technical assistance after completing the setup process described in this chapter, please feel free to call Power Computing Technical Support at 1-800-708-6227. Find a place for the computer and monitor...
Plugging in the computer ensures that it is grounded and protected from electrical damage. The key components for plugging in the computer are shown below. 115/230 volt switch power input plug PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If you have any expansion cards to be installed at this time, follow the instructions in Chapter 5, ÒInstalling PCI Expansion Cards,Ó on page 55 to install them now. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
ÒVRAM informationÓ on page 157 provides details of various monitor sizes, resolutions, and numbers of colors supported by the standard video cards. The key components for connecting the monitor are shown below. VGA video port Macintosh-standard video port PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Connect the monitor power cable into a grounded, three-hole electrical outlet. To connect the video cable: If necessary, attach the video cable to the monitor. Some monitors have video cables permanently attached. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Macintosh-standard port (the larger of the two connectors). Ð If you are using a VGA monitor with a PC-style connector, connect the monitor cable to the built-in VGA port (the smaller of the two connectors). PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
To connect the mouse and keyboard: Plug the mouse cable into an ADB port on the keyboard. There is an ADB port at each end of the keyboard; use whichever one you prefer. keyboard ADB ports PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Plug the keyboard cable into the ADB port (marked with ) on the back of the computer. The keyboard end of the cable is hardwired into the back of the keyboard. ADB port PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
See the documentation that came with the monitor for the location of the power switch. Turn the computer on by pressing the keyboard power key (marked with a triangle) on the upper right corner of the keyboard. keyboard power key PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Þrst turn off the computer to avoid damage.) Is the brightness control on the monitor turned too far down? Check the documentation that came with your monitor for instructions. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If none of the procedures above solve the problem, see Chapter 4, ÒTroubleshooting,Ó on page 29. If those procedures donÕt resolve the problem, contact Technical Support. Procedures for contacting Technical Support are described in ÒContacting Technical SupportÓ on page 34. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Choose the Shut Down option by pressing the return key. In the unlikely event that the system does not respond to mouse movement or the keyboard, see Chapter 4, ÒTroubleshooting,Ó on page 33. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
You should also send in your Apple warranty registration card, found in the back of this manual. Terms of the Apple warranty are described in ÒApple Computer, Inc. System Software License AgreementÓ on page xxv. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 1, Getting Started PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
10BaseT Ethernet port AAUI Ethernet port modem port printer port external SCSI port ADB port expansion slots Macintosh-standard VGA video port video port PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Drives provided by Power normally come with SCSI ID pre-set as follows: SCSI ID Device primary internal hard drive (terminated) optional additional hard drive CD-ROM drive optional removable-cartridge drive motherboard (self-terminated) PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
If none of the devices is internally terminated, place an external terminator on the last device in the chain and on no other device. See the documentation that came with each device for information about how it is terminated. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Some devices require an external terminator, while others are internally terminated. When you are ready to start up, turn on your SCSI devices before you turn on the computer. If you do not, your computer will not recognize the devices. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
ADB port. The total power used by all the ADB devices must not exceed 500 milliamperes (mA). Check the documentation that came with your ADB devices for information about their power consumption. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Connecting to a Token Ring network You can connect to a Token Ring network by installing an expansion card and appropriate networking software. Token Ring cards and software are available from several vendors. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
ÒConnecting external speakersÓ on page 22 later in this section. To connect an audio device: Make sure that the device has a stereo mini-plug connector. Attach an adapter if necessary. Shut down your computer and turn off the audio device. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
You can control the speaker volume in the Mac OS Monitors & Sound control panel. In some cases, the speakers themselves may also have a volume control. See the Macintosh Guide for information about controlling the volume. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
The computer requires the Apple PlainTalk Microphone, pictured below. PlainTalk software is required for voice commands. PlainTalk microphones and software are available from authorized Apple dealers. Other line-level microphones can be used for sound recording. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Computer Speaker Volume control CD-ROM Player front-panel CD-ROM drive front-panel volume Headphones connector ( control ( Computer rear panel Monitors & Sound control panel Sound Out Level control Sound Out port ( PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Sound control panel and select the Sound button at the top of the dialog box, then view or adjust the appropriate control. Note: If you want to turn off the sound to the internal speaker, select the Mute check box in the Computer Speaker Volume control. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 2, Connecting Peripheral Devices PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Be careful to place the mouse pointer over the icon, not on the words below. The hard disk icon Òopens,Ó displaying a ÒwindowÓ containing the Þles and folders stored on the hard disk. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Guide and is available through the Guide menu (marked with To use Macintosh Guide Choose Finder from the Application menu (in the upper-right corner of the desktop) to make it the active application. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Follow the on-screen instructions to get the information you need. Shutting down the computer When you are Þnished working with your computer, it is very important to shut it down correctly. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If you do, unsaved or open documents may be lost and you may damage System Þles. In the unlikely event that the system does not respond to mouse movement or the keyboard, see ÒRestarting the computerÓ on page 29. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
ÒsleepÓ mode. The monitor will dim if it is an energy-saving monitor running on sleep-savvy video, and the mouse will stop responding to movement. To wake the system up, press the keyboard power key. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 3, Getting Started With Mac OS PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
States at 1-800-708-6227. Before contacting Technical Support, please be certain to follow the pre-contact instructions detailed in ÒTechnical Support Contact Information,Ó starting on page 51. Customers who did not purchase systems directly from Power Computing should contact the dealer they purchased their system from for assistance. Common problems and solutions There are a few problems which account for a relatively high proportion of those encountered.
HDT Primer PE to test and repair SCSI disks,Ó starting on page 44. One of the main causes of ßashing question marks is related to poorly conÞgured SCSI chains. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Verify the device is conÞgured correctly. If it is, contact the deviceÕs manufacturer for assistance and conÞguration information. INSERT the Power Computing System Software CD. This CD contains a System Folder and tools that can be used to resolve your issue. The computer should present the ÒHappy MacintoshÓ...
This can indicate a problem with the system software or with the computer hardware. Try starting up from the Power Computing Mac OS CD-ROM. If you can start up with a different disk, it means that there is a problem with your system software.
SCSI ID. Make sure that there are no SCSI ID conßicts. See ÒUsing SCSI devicesÓ on page 16 for information. If the disk is your start-up disk, start up your computer from Power Computing Mac OS CD-ROM. You can remove the internal drive from the startup sequence (and force your...
Chapter 4, Troubleshooting Try starting up from the Power Computing Mac OS CD-ROM. If the mouse works, there is a problem with the system software on your normal start-up disk. Reinstall the system software as described in ÒUsing the System Software installerÓ on page 47.
If this process does not result in a solution to your problem, go to ÒTechnical Support Contact Information,Ó starting on page 51. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If the issue does not occur when booted from the CD your issue may be a corrupted System Folder. If it continues to occur, the application you are trying to use may be corrupted. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
CAUTION: Re-initializing the hard disk will remove all data from it. Make certain you have backed-up your Þles prior to initializing the drive. If you are still unable to resolve your issue, CONTACT Power Computing Technical Support as detailed in ÒTechnical Support Contact Information,Ó...
Starting up from the Power CD In order to test the hard disk or reinstall system software, it is necessary to startup from the Power Computing System Software CD. There are two primary methods for booting from the Power CD:...
When Disk First Aid is open you will see ÒSelect volume(s) to verifyÓ at the top of the Disk First Aid window. Underneath it you will see the icons of the Power CD, your hard disk, and any other volumes mounted on the system. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
46. Using HDT Primer PE to test and repair SCSI disks HDT Primer PE is the formatting software Power Computing includes for formatting, initializing, and testing SCSI storage devices. If your problem involves an IDE drive, go to ÒUsing Drive Setup for test and repair IDE hard disks,Ó starting on page 46.
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RE-INITIALIZING the hard disk should erase all software on the drive, removing the corruption. If the drive fails, the actual hardware of the drive is most likely damaged, CONTACT Power Computing Technical Support for further assistance. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
These devices are meant for use with HDT Primer PE or some other SCSI driver. Your IDE drive will appear on the list with the type IDE. SCSI devices will appear the type SCSI. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
OPEN the Power CD, OPEN the System Software Installers folder, OPEN the Install System Software icon. When the installer is open you will be presented with a welcome message. PRESS continue to this message. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Once you see the system software installer window, HOLD down the Command, Shift, and ÔKÕ keys simultaneously. This should present a dialog box asking you to ÒSelect type of installation.Ó SELECT ÒInstall new System FolderÓ. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
One such peripheral is the CD-ROM drive. Power Computing computers use the FWB CD-ROM Toolkit instead of the Apple CD-ROM extension. You must re-install the CD-ROM software after performing a clean install.
PRAM. To zap the PRAM: HOLD down the Command, Option, ÔPÕ, and ÔRÕ keys on the keyboard simultaneously. As you continue to hold these keys, SELECT Restart from the Special menu. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Ethernet port. You may need to reset such preferences. Technical Support Contact Information Our goal at Power Computing is to provide you with the most accurate technical support possible. Please collect the following information before calling. It will enable us to diagnose and resolve your issue as quickly and efÞciently as possible.
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Our technicians are trained to assist you as quickly and efÞciently as possible. Be assured when you call Power Technical Support that we will make every effort to assist you in resolving your issue and in answering any questions you may have. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
A small Phillips-head screwdriver. Removing the cover In order to install a PCI expansion card, you remove the computerÕs cover. 1. If you are not proÞcient with electronic equipment, Power Computing CAUTION! Corporation recommends that you have a certiÞed technician install RAM, drives, and expansion cards.
Disconnect everything but the power cord from the back of the computer. Rotate the computer so that its rear panel faces you. Remove the two thumb screws from the rear of the right side panel. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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A. Grasp the inset panel handle and slide the right side panel back about an inch. B. Gently, but Þrmly, pull the top of the side panel to the rear and away from the chassis. Set the side panel aside. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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The system must be plugged in (see step 2 on page 56) for this to work. power supply base PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
PCI cards. The motherboard allows you to install up to six standard PCI cards, one of which is normally the high-performance video card which comes with system. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Do not remove factory-installed cards from inside the computer. Removing a card incorrectly can damage it and the computer. Contact Technical Support if you believe a factory-installed card requires repair or replacement. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
There is no inherent reason to pick one slot over another, however, practical considerations, such as clearance for connectors, cooling considerations, etc. often dictate the choice of slot. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 5, Installing PCI Expansion Cards power supply PCI expansion slots high-performance video card PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Þnd it later; then pull the cover toward you so that the tongue at the bottom of the cover slides out of the groove the chassis groove tongue slot covers slot cover screw PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Ð the slot cover tongue Þts into the groove at the base of the slot. groove PCI card connector slot slot cover PCI socket tongue slot cover screw PCI card slot cover PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Be careful not to get any of the cables caught in the side panel or the CAUTION! case when you put the panel back on the computer. To prevent electrical shock, always replace the side panel before turning WARNING! on the computer. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 5, Installing PCI Expansion Cards PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
A small Phillips-head screwdriver. Removing the cover To install additional memory, you must Þrst remove the computerÕs cover. 1. If you are not proÞcient with electronic equipment, Power Computing CAUTION! Corporation recommends that you have a certiÞed technician install RAM, drives, and expansion cards.
Leaving the computer plugged in ensures that it is grounded. Disconnect everything but the power cord from the back of the computer. Rotate the computer so that its rear panel faces you. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Step 5B Step 5A right side panel thumb screws inset panel handle Put the thumb screws somewhere safe where youÕll be able to Þnd them when youÕre ready to replace the cover. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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The system must be plugged in (see step 2 on page 68) for this to work. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Be careful not to get any of the cables caught in the cover or stuck in the CAUTION! fan housing when you put the cover back on the computer. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
What you need to know about adding RAM The computer has eight DIMM slots on the motherboard, near the front of the computer, (see the following motherboard illustration). front Bank B DIMM slots Bank A PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
DIMMÓ on page 80) and replace them with modules of higher capacity. (see ÒInserting a DIMMÓ on page 80.) Installing and removing RAM 1. If you are not proÞcient with electronic equipment, Power Computing CAUTION! Corporation recommends that you have a certiÞed technician install RAM, drives, and PCI expansion cards.
Press up on the top tab and down on the other two, and pull the tabbed side of the bezel away from the case until the tabs on the other side of the bezel clear the front of the computer, and set the bezel aside. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 6, Adding Memory bezel tabs (on back of bezel) PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Remove the screw that secures the crossbar to the rear panel. Remove the screw that secures the crossbar to the PCI expansion slot cover. crossbar rear-panel assembly screw PCI expansion slot cover screw RAID rack PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
RAID drives. Note which cable attaches to which RAID drive. hard drive power SCSI connector connector Lift the crossbar assembly higher to access the fan cable connector, and disconnect the fan cable from the connector. connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Þnd them later. Disconnect the cables from the drives in the front 3.5 inch drive bay rack above the DIMM slots. front 3.5 inch drive bay rack DIMM slots PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Remove the two screws holding the front 3.5 inch drive bay rack to the front of the chassis, and slide the drive bay rack back to remove the it from the chassis. 3.5 inch drive bay drive bay rack screws rack PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Inserting a DIMM Touch the metal plate over the power supply to discharge any static CAUTION! electricity that might have built up on your clothes or body. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Notice that there are two notches in the contact edge of the DIMM module. Lower the DIMM squarely into the slot so that the notches line up with the raised key areas of the DIMM socket. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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When you are Þnished, replace the front 3.5 inch drive bay cage, and re- connect the drives in the drive cage. Re-assemble the computer as described in ÒPutting the computer back togetherÓ on page 83. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Follow the instructions in this section to put the computer back together and to verify that the installed drive is operating properly. Re-connect the crossbar assembly fan cable to the fan connector on the motherboard. fan connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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You may have to detach and re-attach the SCSI connectors on one or more other drives to get connectors where you need them. Remember, this is SCSI, so the ends have to be terminated. See ÒEnsuring proper terminationÓ on page 17 for details. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If you are installing a drive in the RAID rack and there are no other SCSI connectors available, connect these drives to the external bus cable. power connector internal SCSI external SCSI bus connector bus connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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A screw attaches the rear of the beam to the rear chassis panel, and a second screw attaches the RAID rack cage to the PCI expansion slot closest to the CPU card. The RAID rack rests on two legs on top of the CPU card. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 6, Adding Memory rear-panel crossbar 5.25 inch hooks fitted assembly screw drive bay into two slots rear panel expansion slot screw expansion slot cover card legs PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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To re-install the crossbar assembly, Þrst slip the two hooks on the front end of the crossbar beam into the two slots on the 5.25 inch drive bay rack. 5.25 inch drive bay slip hooks into the two slots PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 6, Adding Memory Lower the crossbar until the other end is almost to the rear panel. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 6, Adding Memory Make sure the slots on the two legs on the bottom of the RAID rack are aligned with the CPU card. RAID rack legs CPU card PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 6, Adding Memory After making sure of proper alignment, lower the end of the crossbar so that it is ßush with the rear panel, and re-insert the rear-panel screw. rear panel screw PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Replace the side panel, re-connect system components, and restart the computer. Be careful not to get any of the cables caught in the cover or stuck in the CAUTION! fan housing when you put the cover back on the computer. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
1-800-999-7279. Be sure to specify that you want the IMS Twin Turbo video card for the PowerTower Pro system and specify either the 4 MB or the 8 MB version. See the table on page 158 for information on the difference between a video card with 4 MB of VRAM as opposed to 8 MB of VRAM.
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Chapter 6, Adding Memory PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
A 3.5 inch to 5.25 inch drive adapter, if you are installing a 3.5 inch drive in a 5.25 inch bay. A drive rail, if you are installing a drive in a 5.25 inch bay other than the bottom one. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Drive bay locations The PowerTower Pro uses two SCSI (Small Computer Systems Interface) buses to connect drives; a 10 MB/sec. internal bus and a 5 MB/sec. external bus. For a discussion of how the SCSI bus on your computer is set up, see ÒUsing SCSI devices,Ó starting on page 16. Pay particular attention to the discussion of SCSI termination, discussed in ÒEnsuring proper...
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Chapter 7, Installing Internal Drives There are also two front-accessible 3.5 inch drive bays above the ßoppy disk drive. available front- accessible 5.25 inch drive bays available front- accessible 3.5 inch drive bays PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 7, Installing Internal Drives You can also install 3.5 inch hard drives in the RAID rack attached to the crossbar. crossbar front RAID rack PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If you install 3.5 inch drives in the RAID rack and there are no other SCSI connectors available, connect these drives to the external SCSI bus cable. power connector internal SCSI cable external SCSI cable is connected to the is connected to the motherboard here motherboard here PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Drives provided by Power normally come with SCSI ID pre-set as follows: SCSI ID Device primary internal hard drive (terminated) optional additional hard drive CD-ROM drive optional removable-cartridge drive motherboard (self-terminated) PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Hard Disk Toolkitª PE folder in the Utilities folder on your hard disk and run HDT Primerª PE. HDT Primer will scan your SCSI bus and display the SCSI ID, name, and other parameters of all of the SCSI devices on the bus. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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The end of the rail with the ßexible tab goes toward the front. 3.5 to 5.25 inch adapters are available at most computer parts stores. 3.5 inch to 5.25 inch rail drive adapter ßexible PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
The end of the rail with the ßexible tab goes toward the front. If rails did not come with your drive, they are available from Power Computing for a nominal fee through our Sales Department at 1-800-999-7279. Rails, as well as adapter trays for installing 3.5 inch drives in the 5.25 inch bays, are also available at most computer parts...
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A. Grasp the inset panel handle and slide the right side panel back about an inch. B. Gently, but Þrmly, pull the top of the side panel to the rear and away from the chassis. Set the side panel aside. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Before touching any components inside the computer, touch the metal plate over the power supply to discharge any static electricity that might have built up on your clothes or body. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Press up on the top tab and down on the other two, and pull the tabbed side of the bezel away from the case until the tabs on the other side of the bezel clear the front of the computer, and set the bezel aside. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 7, Installing Internal Drives bezel tabs (on back of bezel) PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Remove the screw that secures the crossbar to the rear panel. Remove the screw that secures the crossbar to the PCI expansion slot cover. crossbar assembly rear-panel screw PCI expansion slot cover screw RAID rack PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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RAID drives. Note which cable attaches to which RAID drive. hard drive power SCSI connector connector Lift the crossbar assembly higher to access the fan cable connector, and disconnect the fan cable from the connector. connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Replacing a drive in the bottom 5.25 inch rack position If you are replacing the bottom front primary hard drive, the front 3.5 inch drive bay rack, which is below the 5.25 inch drive bays, must Þrst be removed. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Page 137
Remove the drive bay rack by sliding it to the rear. Rest the rack on the metal power supply cover until you are ready to re- install it. front 3.5 inch drive front drive bay rack bay rack screws PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 7, Installing Internal Drives Disconnect the power connector and the SCSI connector from the rear of the bottom hard drive. hard drive power SCSI connector connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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The bottom hard drive is secured to the 5.25 inch drive bay rack by four bottom drive bay rack screws. Remove and save the four screws. Gently slide the hard drive backward until it clears the chassis. bottom drive bay rack screws PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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The plastic insert is very ßexible and should pop out quite easily. plastic bezel insert bezel Once you have prepared the drive (see ÒPrepare the drive,Ó starting on page 100), you are ready to install the drive. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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SCSI connector key should face up. Secure the drive to the bottom 5.25 inch drive bay rack position by replacing the four bottom drive bay rack screws. bottom drive bay rack screws PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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SCSI connectors on one or more other drives to get connectors where you need them. Remember, this is SCSI, so the ends have to be terminated. See ÒEnsuring proper terminationÓ on page 17 for details. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Make sure the connectors are replaced and snug. Check the instructions that came with the drive for jumper or switch settings and check to make sure that they are properly set before going to the next step. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Replace and re-connect any drives removed to obtain access to the drive bay. If you are Þnished, proceed to ÒPutting the computer back togetherÓ on page 137. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
3.5 inch drive bay rack does not have to be removed. Disconnect the power connector and the SCSI connector from the rear of the installed hard drive. hard drive power SCSI connector connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Remove the two front and rear mounting screws from the side of the hard drive. Be sure to save the screws. 5.25 inch rack front and rear mounting screws Gently slide the hard drive forward until it clears the chassis. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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To remove the insert, press it out from the inside. The plastic insert is very ßexible and should pop out quite easily. plastic bezel insert bezel PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If a cable is very hard to connect, examine it carefully to make sure you have it oriented so that it Þts the connector it goes onto. Once cables are connected, make sure they are snug. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Line the screw holes on the side of the drive up with the slots in the drive housing, and insert the mounting two screws, front and rear, on each side of the drive. Tighten screws Þrmly, but donÕt overtighten (see the illustration above). PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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SCSI cable external SCSI cable is connected to the is connected to the motherboard here motherboard here PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If the cable resists being plugged in, check to make sure the key and slot are mating correctly. hard drive power SCSI connector connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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(see the two preceding illustrations). PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
If you are installing a Zip drive, use the small four-wire four-pin power connector and plug it into the keyed four-pin connector near the left end of the rear of the Zip drive. Zip drive 4-pin Zip SCSI drive power connector connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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CD SND INPUT. The CD SND INPUT connector is near the power supply edge of the motherboard, above the fan connector and next to the main power supply connector. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Replace and re-connect any drives removed to obtain access to the drive bay. If you are Þnished, proceed to ÒPutting the computer back togetherÓ on page 137. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
To remove the insert, press it out from the inside. The plastic insert is very ßexible and should pop out quite easily. plastic bezel insert bezel PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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The 3.5 inch slots may have metal plates without screws, which are attached by thin strips of metal. To remove that type of plate, simply bend it back and forth several times until it comes loose, and remove it. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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For hard drives, disconnect the power connector and the SCSI connector from the rear of the bottom hard drive. For the ßoppy drive, there is only one cable to disconnect. hard drive power SCSI connector connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If you are replacing a drive, remove the mounting screws of the drive, and remove the drive. If you are installing a drive, insert the drive into the 3.5 inch rack, and install its four mounting screws, two on each side. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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3.5 inch drive bay rack front drive bay rack screws If you are Þnished, proceed to ÒPutting the computer back togetherÓ on page 137. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Þts the connector it goes onto. Once cables are connected, make sure they are snug. The RAID rack is located on the crossbar assembly that you earlier removed. crossbar assembly RAID rack PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If you are installing a drive, insert the drive into the RAID rack, and install four mounting screws, two on each side. If you are Þnished, proceed to ÒPutting the computer back togetherÓ on page 137. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Putting the computer back together Follow the instructions in this section to put the computer back together and to verify that the installed drive is operating properly. Re-connect the crossbar assembly fan connector. fan connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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You may have to detach and re-attach the SCSI connectors on one or more other drives to get connectors where you need them. Remember, this is SCSI, so the ends have to be terminated. See ÒEnsuring proper terminationÓ on page 17 for details. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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If you are installing a drive in the RAID rack and there are no other SCSI connectors available, connect these drives to the external bus cable. power connector internal SCSI external SCSI bus connector bus connector PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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A screw attaches the rear of the beam to the rear chassis panel, and a second screw attaches the RAID rack cage to the PCI expansion slot closest to the CPU card. The RAID rack rests on two legs on top of the CPU card. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 7, Installing Internal Drives rear-panel crossbar screw 5.25 inch hooks fitted assembly into two slots drive bay rear panel expansion slot screw expansion slot cover card legs PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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To re-install the crossbar assembly, Þrst slip the two hooks on the front end of the crossbar beam into the two slots on the 5.25 inch drive bay rack. 5.25 inch drive bay slip hooks into the two slots PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 7, Installing Internal Drives Lower the crossbar until the other end is almost to the rear panel. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 7, Installing Internal Drives Make sure the slots on the two legs on the bottom of the RAID rack are aligned with the CPU card. RAID rack legs CPU card PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 7, Installing Internal Drives After making sure of proper alignment, lower the end of the crossbar so that it is ßush with the rear panel, and re-insert the rear-panel screw. rear panel screw PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Replace the side panel, re-connect system components, and restart the computer. Be careful not to get any of the cables caught in the cover or stuck in the CAUTION! fan housing when you put the cover back on the computer. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Make sure there are no internally-terminated devices in the middle of the SCSI chain. The only internally-terminated device on the internal SCSI chain should be the pre-installed primary internal hard drive. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Chapter 4, ÒTroubleshooting,Ó on page 29 visit our Web Site at http://www.powercc.com for troubleshooting and installation tips. If you are unable to resolve the problem, contact Power Computing Technical Support at 1- 800-708-6227 for assistance. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
No set of guidelines can cover every situation, but if you follow a few common-sense suggestions, you can prevent the eye fatigue and musculoskeletal discomfort sometimes experienced by computer users. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Do not place your wrists on the hard edge of your table. Use a wrist pad. Sit up straight in your chair. Slouching puts unnecessary strain on your back. Do not strike the keys any harder than necessary. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Technical Information Appendix This appendix contains technical information and speciÞcations for the PowerTower Pro 604/200, 604/225, and 604/225 MP systems. SpeciÞcations Processor PowerPC 604e, with 64 Kb L1 cache, at 200, or 225 MHz; the 225 MP has two PowerPC 604e processors.
Total harmonic distortion plus noise: Less than 0.06%, measured 30 HzÐ60 kHz with a 2 V p-p sine wave input Interfaces Internal fast SCSI (10 MB/sec) bus and external SCSI (5 MB/sec) bus Dual SCSI buses support up to seven devices each. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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14 A +5 V 30 A Ð5 V 0.6 A +12 V 12 A -12 V 0.5 A Clock and calendar CMOS circuitry with long-life 3.6-volt lithium battery (1/2 AA cell) PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Altitude: 0 to 3048 m (0 to 10,000 ft) Dimensions Size: 7.7" W X 16.9" H X 17.3" D (196 mm X 429 mm X 439 mm) Weight: 27 lb (12.3 kg). PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Appendix B, Technical Information RAM conÞgurations The PowerTower Pro has eight slots for memory modules (or DIMMs). The computer will work with a number of different memory conÞgurations, from a minimum of 16 MB to a maximum of 1024 MB. Follow these guidelines when conÞguring your systemÕs RAM: DIMM slots can accept 8, 16, 32, 64, and 128 MB DIMMs.
1360 X 1024 Millions 1600 X 1200 Millions 1920 X 1080 Millions card; the 4 and 8 MB Þgures apply to the 128-bit video card. *256 Grays maximum for all monitors PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
30 W (6 slot maximum) -12 V 0.5 A +5 V 4.5 A 22.5 W Internal storage device (such as a +12 V 1.7 A 20 W CD-ROM or hard disk drive) PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Appendix B, Technical Information PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Turn the television or radio antenna until the interference stops. Move the computer to one side or the other of the television or radio. Move the computer farther away from the television or radio. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Observation des normesÑClasse B Cet appareil numŽrique respecte les limites de bruits radioŽlectriques applicables aux appareils numŽriques de Class B prescrites dans la norme sur le matŽriel brouilleur: ÒAppareils NumŽriquesÓ, NMB-003 ŽdictŽe par le ministre des Communications. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
ATTENTION: Il y a danger dÕexplosion sÕil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mŽme type ou dÕun type recommandŽ par le constructer. Mettre au rŽbut les batteries usagŽes conformŽment aux instructions du fabricant. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
Appendix C, Regulatory Information For use in European countries Use an HAR approved power cord with proper plug conÞguration. Bitte nur mit zugelassener HAR-Stromkabel benutzen. PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Read Me file 237 CDT Remote 237 supported devices file 237 about 224, 255 system items 237 ActiveAudio 258 Custom partition 186 Apple CD Audio Player 255 customer satisfaction guarantee xxiii PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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27 drives, installing internal 106 Drive Dual format CDs 248 capacity 196 dual in-line memory modules (DIMMs) 72 class 196 Dynamic RAM cache 243 disk 214 hard disk 214 PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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Finder (Application menu) 28 Hard Disk ToolKit¥Personal Edition Firmware 283 installing 175 floppy disk Hard Disk ToolKit¥Personal Edition features 171 X icon 36 HDT (Hard Disk Toolkit) Primer 101 floppy disks PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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234 license agreement xxv CDT Remote file 234 lithium battery warning 163 contents of installation disk 230 LocalTalk network custom install 233, 235, 236 connecting to 20 easy install 233 PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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19 illustrated xvi, 15 older HDT modules 175 symbol for xvi, 15 on-line help 28, 172 modems operating environment, specifications 156 connecting 20 Orange Book 281 Modifying a Partition 191 PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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15 launching 28 external speakers 22 Proprietary 216 input devices 19 microphones 23 modems 20 QuickTime 247, 261, 285 network connections 20 printers 19 SCSI devices 16 radio and television interference PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
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1 ROM 216 Shrink partition 191 Shut Down (Special menu) 12, 30 shutting down your computer 12, 30 sad face icon 36, 37 SIMMS (Single Inline Memory Modules) PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
196 Tracks 216 Suggested settings Transfer digital audio 260 ActiveAudio CDs 305 Troubleshooting 263 CD Extra CDs 303 troubleshooting 33 childrenÕs stories 294 drive not working 147 Desktop recorded CDs 302 PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...
55, 65, 67, 73, 96 on installing expansion cards 65 on lithium batteries 163 on using electrical outlets 3 warranty xvii Web address, Power Computing team iii, xix PowerTower Pro UserÕs Guide For Technical Support, Call 1-800-708-6227...