Installing Software Drivers; If The Drive Does Not Work - Power Computing PowerTower Pro User Manual

Installing software drivers

1.
Install software drivers
Some SCSI devices require special software called device drivers to operate with your
computer. If a device driver is required, it is normally supplied with the device; if you
are unsure whether one is required, contact the manufacturer of the device. Follow the
driver installation instructions supplied by the manufacturer. If a device driver is not
supplied, you can generally assume that the device does not need one. The drives pre-
installed in your system have pre-installed drivers.

If the drive does not work

1.
Make sure that any required drivers are properly installed. See the driveÕs
documentation for more information.
2.
Turn the system off, unplug the system components, and remove the
cover.
3.
Make sure that the driveÕs SCSI connector is plugged in and seated Þrmly.
If the connection seems loose or crooked, check to make sure that no pins are bent and
that the connection is keyed properly. Bent pins may be carefully straightened with a
very small screwdriver.
4.
Make sure that the driveÕs power cable is plugged in and seated Þrmly.
5.
If it is a CD-ROM drive, make sure the audio cable is properly connected
and seated Þrmly at both ends.
6.
Make sure that each device in the internal SCSI chain has its own unique
SCSI ID: the primary hard drive (in the lower bay) should be set to ID 0, a
secondary hard drive is normally set to 1, and the CD-ROM is normally set
to 3. (See ÒSet the SCSI IDÓ on page 100.)
7.
Make sure there are no internally-terminated devices in the middle of the
SCSI chain. The only internally-terminated device on the internal SCSI
chain should be the pre-installed primary internal hard drive.
For Technical Support, Call 1-800-708-6227
Chapter 7, Installing Internal Drives
PowerTower Pro UserÕs Guide
147