Field Service Required
Printer problems requiring the attention of the customer service
representative also appear on the second line of the display and are indicated
by an asterisk (*) next to the message:
FONT PROM *
HAMMER DR PCB X * ( X = 1, 2, or 3 )
NOVRAM *
PROGRAM PROM *
If HAMMER DR PCB X * appears on the display, printer power will
automatically shut off 10 seconds after the fault message is displayed.
If, upon printer power–up, the lamps and/or LEDs flash and no message is
provided in the display, contact the customer service representative to correct
the fault.
4–4
Troubleshooting