Printronix L5535 Operator's Manual
Printronix L5535 Operator's Manual

Printronix L5535 Operator's Manual

Printronix multifunction printer l5535 operator's guide
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Operator's
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The Printronix L5535 Multifunction Printer

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Summary of Contents for Printronix L5535

  • Page 1 Operator’s Guide The Printronix L5535 Multifunction Printer...
  • Page 2: Consumables Information

    For the best possible performance of your Printronix printer, use Genuine Printronix parts and supplies. For the name of your nearest Printronix full service distributor, call: United States (800) 733-1900 or (714) 368-2300...
  • Page 3 L5535 Multifunction Printer Operator’s Guide 171638-001B...
  • Page 4: Software License Agreement

    The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.
  • Page 5 Software Product and printer. Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.
  • Page 6 CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.
  • Page 7: Communication Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment.
  • Page 8 Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards.
  • Page 9 Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022.
  • Page 10: Trademark Acknowledgements

    Dataproducts is a registered trademark of Dataproducts Corporation. DuraFusion, IGP, LinePrinter Plus, LaserLine, PSA, PGL, and Printronix are registered trademarks of Printronix, Inc. EIA is a registered service mark of the Electronic Industries Association. Epson is a registered trademark of Seiko Epson Corporation.
  • Page 11 This product uses Intellifont Scalable typefaces and Intellifont technology. Intellifont is a registered trademark of Agfa Division, Miles Incorporated (Agfa). CG, Garth Graphic, Intellifont, and Type Director are registered trademarks, and Shannon and CG Triumvirate are trademarks of Agfa Division, Miles Incorporated (Agfa). CG Bodoni, CG Century Schoolbook, CG Goudy Old Style, CG Melliza, Microstyle, CG Omega, and CG Palacio are products of Agfa Corporation.
  • Page 12 Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.
  • Page 13: Table Of Contents

    Changing Cassette Paper Size (Optional Procedure)...34 Cut Sheet Tray Linking (Optional Procedure) ...35 Custom Tray Width (Optional Procedure) ...36 Custom Tray Length (Optional Procedure) ...37 Powering On The Printer ...38 Printer Functions ...38 Power Paper Stacker (Option)...39 Physical Description ...40 Stacker Operation Keys...41...
  • Page 14 Service Level Page Counts...79 Clearing Service Level Messages...80 Maintenance Schedules ...81 User Cleaning Schedule ...81 General Cleaning...95 Vacuuming The Printer ...95 Cleaning The Chargers ...104 Main Charger ...104 Precharger and Transfer/Separator Charger ...108 Cleaning The Fuser Unit Cover Glass ...110 Cleaning The Cut Sheet Option Rollers ...115...
  • Page 15 Discharge LED ...123 Photoreceptor Drum...124 Cleaning The Developing Area ...126 5 Troubleshooting ... 129 Troubleshooting ...129 Diagnostics ...129 Offline Diagnostics ...129 Online Diagnostics ...130 Fanfold Paper Jams ...130 Paper Jam Near The Tractor ...130 Paper Jam Near The Paper Output Section ...132 Cut Sheet Paper Jams ...138 Paper Jam At The Back Of The Paper Cassette ...138 Paper Jam In The Transport Input Section ...140...
  • Page 16 Table of Contents...
  • Page 17: Introduction

    Introduction About This Manual This manual explains how to use your printer. Safety Notices And Special Information For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under the following special headings:...
  • Page 18: General Safety Precautions

    The operator-accessible power switch does not shut off all power to the printer. You must unplug the power cord to shut off all power to the printer. The printer relies on protective devices in the building installation for protection.
  • Page 19 Do not place the power cord under any carpet. Do not lean on or put heavy objects on top of the printer. Do not put your hand into the power paper stacker when the printer is in operation.
  • Page 20: Safety Label And Component Locations

    Chapter 1 Safety Label And Component Locations Safety Label And Component Locations...
  • Page 21 Legend: Face Up Paper Output Tray Rear Cover Face Down Paper Output Tray Top Cover Front Upper Cover Power Paper Stacker (Optional) CAUTION Rear Cover Top Cover 10) Cut Sheet Paper Input Cassette (Optional) 11) Power Switch 12) CAUTION 13) Host I/O Connections 14) Fanfold Paper 15) Control Panel 16) Front Upper Cover...
  • Page 22 Chapter 1 Safety Label And Component Locations Legend: Open/Close Button Front Upper Cover CAUTION CAUTION WARNING Figure 2: Front View with Front Upper Cover Open...
  • Page 23 Legend: Fuser Unit Cleaning Unit Discharge LED (not visible) Main Charger Toner Cartridge Optional Cut Sheet Paper Input Cassette Control Panel Developing Unit Waste Toner Recovery Unit 10) Transport Unit 11) Smoke Filter Box 12) Power Supply for Flash Lamp Figure 3.
  • Page 24 Chapter 1 Safety Label And Component Locations Legend: Power Switch Serial Port Diagnostic Port General Purpose I/O Port Optional Coax/Twinax Port Parallel Port/Optional Ethernet Port Figure 4: Rear Cover...
  • Page 25: About The Printer

    Ethernet™ network adaptor (optional) • Coax/Twinax interfaces (optional) • Power stacker (optional) Emulations Your printer comes equipped with the Printronix emulation software (which emulates an impact printer). Printronix LinePrinter Plus includes the following printer protocols: • P-Series • P-Series XQ •...
  • Page 26: Fonts And Forms

    Proprinter ® • Epson FX-1050 Printronix LinePrinter Plus provides portrait and landscape image orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting are also provided. The emulation also offers optional proportional (scalable) fonts. The following optional emulations are also available: ®...
  • Page 27: Operation

    The installation and setup of your printer is intended to be done by a service provider who has been trained and authorized by Printronix. Your service provider is also responsible for doing a preinstallation site survey, unpacking the printer, connecting the power and host data cables, and installing the first set of consumable items in the printer.
  • Page 28: Loading Paper

    (without ragged edges or paper chaff). NOTE: If you leave the printer on and replace paper, it will resume printing where it left off when you put it online. To load fanfold paper, perform the following steps. Repeat this procedure whenever top-of-form must be reset (e.g., after clearing...
  • Page 29 Legend: Tractor Unit Lower Paper Guides First paper fold is toward printer. IMPORTANT To prevent jams, place the first fold of the paper facing toward the printer as shown. 4. Unlock only the right tractor by pushing forward on the tractor lock.
  • Page 30 8. Lock the right tractor with the tractor lock. 9. If you are reloading paper following a “FAN-FOLD PAPER EMPTY” message with the printer power on, press ONLINE to place the printer online. The printer automatically sets the physical top of form at the leading edge of the paper and resumes printing.
  • Page 31: Loading Cut Sheet Paper (Option)

    Loading Cut Sheet Paper (Option) Loading Cut Sheet Paper (Option) If your printer is equipped with the cut sheet paper feed option, then upper and lower paper input cassettes are provided. When printing on cut sheet paper, you can select either of two paper output trays: the face down tray (default) or the face up tray.
  • Page 32 21-44 lb. bond Legend: Cassette Cover Cassette 3. Cover the cassette and insert it fully into the printer, making sure it is completely seated. If the cassette is not fully seated, a paper jam may result. Upper 250 sheets or less...
  • Page 33 Loading Cut Sheet Paper (Option) 4. If you are reloading paper following a “CUT-SHEET PAPER EMPTY“ message with the printer power on, press ONLINE to place the printer online. The printer resumes printing. NOTE: Occasionally, paper may become moist and wavy, resulting in poor print quality.
  • Page 34: Changing Cassette Paper Size (Optional Procedure)

    Chapter 2 Loading Paper Changing Cassette Paper Size (Optional Procedure) The cut sheet option comes with four cassettes (paper trays) preconfigured for either U.S. or Metric paper sizes. Should the configurations of these cassettes not meet your needs, you can reconfigure the cassettes as described below, or you can purchase additional cassettes.
  • Page 35: Cut Sheet Tray Linking (Optional Procedure)

    (variable length - 8.3 - 19.6 inches) Cut Sheet Tray Linking (Optional Procedure) If your printer is equipped with the cut sheet paper feed option, you can use Tray Linking. Tray Linking is disabled by default. With Tray Linking enabled, when the active cut sheet paper tray runs out of paper, the printer will automatically switch to the other paper tray and continue printing.
  • Page 36: Custom Tray Width (Optional Procedure)

    Custom Tray Width (Optional Procedure) If your printer is equipped with the cut sheet paper feed option, it is possible to override the standard cut sheet paper tray widths. This feature is called Custom Tray Width. The standard cut sheet paper tray sizes are listed in the table on page 35.
  • Page 37: Custom Tray Length (Optional Procedure)

    Custom Tray Length (Optional Procedure) Custom Tray Length (Optional Procedure) If your printer is equipped with the cut sheet paper feed option, it is possible to override the standard cut sheet paper tray lengths. This feature is called Custom Tray Length. The standard cut sheet paper tray sizes are listed in the table on page 35.
  • Page 38: Powering On The Printer

    DC power supply will damage the printer. 1. Make sure the printer is plugged into the appropriate power source, the interface cable is connected, and the host computer is on. 2. Turn on the printer by setting the power switch to | (on).
  • Page 39: Power Paper Stacker (Option)

    3. Note that when you power on the printer, the following occur: a. The printer reads the emulation and displays the message: “TESTING HARDWARE PLEASE WAIT...” b. If there are no bootup errors, the LCD displays “DIAGNOSTICS PASSED” c. The STAND BY Light flashes.
  • Page 40: Physical Description

    Chapter 2 Physical Description Physical Description The front (output side) of the power stacker is shown in the following illustration. Legend: AUTO Key STOP Key DOWN Key HEAVY Key Hook Head/Tail Length Measuring Gauge (in inches) Safety Stop Bar (not visible in figure) Elevator Table Top/Bottom Adjustment Knob...
  • Page 41: Stacker Operation Keys

    • STOP: Stops the elevator, and displays the message “STACKER NOT READY” on the printer control panel. The STOP key may be used to stop the elevator from lowering after pressing the DOWN key.
  • Page 42: Setting The Stacker Page Length

    See the illustration on page 40. NOTE: If the printer page length does not match the stacker page length, the timing of the stacker swinger arm will be incorrect, resulting in a folding error.
  • Page 43: Removing Paper

    (LED is not lit). This key is only active in STOP mode and when there is no paper in the stacker. 6. If the printer reports an error which requires the paper path to be cleared, be sure to reload the paper with the first perforation facing inward (see the illustration on page 29).
  • Page 44: Stacker Full

    3. Remove all paper from the stacker elevator. 4. Press the AUTO key on the stacker to resume operation. 5. Press the CLEAR key on the printer control panel, to clear the fault message and place the printer online. 6. Check paper input to the printer to insure the first paper perforation is facing the printer and reload paper, if necessary, to align the first paper perforation.
  • Page 45: Using The Control Panel

    Function Keys The control panel is located on the top right side of the front cover. Liquid Crystal Display (LCD) The liquid crystal display (LCD) displays messages, printer operating status, configuration options, and error codes. Status Indicators The status indicators display the current operational status of the printer.
  • Page 46: Sys Avail

    JOB IN PROCESS lights continuously. JOB IN PROCESS does not light when the printer is not processing data, no data exists in the buffer, and the printer is not receiving data. STAND BY...
  • Page 47: Function Keys

    When pressing the keys, a “beep” verifies contact. The function keys permit you to configure the options of the printer. You can access these options via a structured menu which is displayed on the LCD. To navigate through the options, use the UP, DOWN, NEXT, and PREV keys.
  • Page 48: Clear Key

    See Chapter 3 for more information. TEST Key When the printer is offline, you can run a test print, as configured under the Test Print menu (page 96), by pressing the TEST key. To stop the test print, press TEST again.
  • Page 49: Enter Key

    The page is then cut at the perforation (unless the Burst On Eject option is disabled). To start downloading files to the printer, power off, then press the PAGE EJECT + ONLINE key and hold them down while powering on the printer.
  • Page 50: Up And Down Keys

    UP + DOWN. Refer to the “Unlocking And Locking The Configuration Menu” section in Chapter 3 for more information • To enter the configuration menu, press DOWN when the printer is offline • To move between the different levels in the configuration menu,...
  • Page 51: Consumables Replacement

    Note 2: Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic, or vinyl) may reduce drum life by as much as 50%.
  • Page 52: Replacing The Toner Cartridge

    If necessary, use only cold water to remove toner from skin or clothing. To replace the toner cartridge, perform the following steps: 1. Place the printer OFFLINE when paper motion stops, wait 15 seconds, then open the printer front upper cover. Legend:...
  • Page 53 Replacing The Toner Cartridge 2. Rotate the old toner cartridge counterclockwise until the notch is aligned with the pin in the toner hopper, and remove the cartridge. Legend: Notch Toner Cartridge Positioning Pin 3. Put the old cartridge into a plastic bag and discard it.
  • Page 54 Chapter 3 Consumables Replacement 4. Keep the new toner cartridge in its package. Hold it level and shake it back and forth three or four times as shown. Legend: Toner Cartridge 5. Remove the new toner cartridge from its package.
  • Page 55 Replacing The Toner Cartridge 6. With the cover tape facing up, begin inserting the cartridge into the toner hopper, and slowly pull off the cover tape in the direction of the arrow. Remove the last of the tape just as the cartridge is completely inside the hopper.
  • Page 56 Chapter 3 Consumables Replacement 8. Rotate the cartridge clockwise as far as it will turn. Legend: Toner Cartridge 9. If any toner has spilled, remove it with wet tissue paper or a toner vacuum. 10. Close the front upper cover.
  • Page 57: Replacing The Waste Toner Bottle

    Do not reuse the bottle. Legend: Waste Toner Recovery Unit To replace the waste toner bottle, perform the following steps: 1. Place the printer OFFLINE when paper motion stops, wait 15 seconds, then open the printer front upper cover.
  • Page 58 Chapter 3 Consumables Replacement 2. Lower the lever, pull the green handle toward you, and open the waste toner recovery unit. Legend: Waste Toner Recovery Unit Green Handle Opening Lever...
  • Page 59 Waste Toner Bottle 4. Remove the waste toner bottle from the unit and discard it. 5. Install a new waste toner bottle. 6. Close the printer front cover. 7. Clear Error 28, “WASTE TONER FULL,” as follows: a. Press CLEAR.
  • Page 60: Replacing The Photoreceptor Drum

    Replacing The Photoreceptor Drum Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 61 (to separate the developing unit from the photoreceptor drum). Legend: Lever 6. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. Legend: Hanger Replacing The Photoreceptor Drum...
  • Page 62 Chapter 3 Consumables Replacement 7. With your other hand, grasp the hanger and remove the developing unit from the printer. 8. Vacuum any spilled toner. CAUTION The transfer charger must be in the down position to avoid scratching the drum.
  • Page 63 Replacing The Photoreceptor Drum 10. Lower the transport unit by turning the green lever on the transport unit to the left. Legend: Green Lever 11. Loosen the three thumbscrews securing the drum plate and remove the drum plate.
  • Page 64 Chapter 3 Consumables Replacement 12. Remove the two screws on the lower inner cover. Then remove the cover. Legend: Drum Plate Thumbscrews (3) Screws (2) Inner Cover...
  • Page 65 Replacing The Photoreceptor Drum 13. Remove the nut from the end of the drum shaft. Legend: 14. Screw the drum auxiliary rod onto the drum shaft. Legend: Drum Auxiliary Rod...
  • Page 66 Chapter 3 Consumables Replacement 15. Carefully pull the old drum out along the drum auxiliary rod. Hold the ends when the drum is nearly out of the printer, and remove it with both hands. Legend: Drum 16. Pack the old drum for shipment using the original packaging material, and close the cover of the box.
  • Page 67 The drum must rest on the rubber rollers to avoid being scratched. 20. When the drum is fully inserted into the printer, the end of the drum will be slightly recessed relative to the front of the printer and the rubber guide rollers should be visible. Slightly lift the...
  • Page 68: Proper Disposal Of A Drum Unit

    28. Install the upper inner cover and tighten the thumbscrews. 29. Close the waste toner recovery unit and ensure that it latches. 30. Close the printer front cover. Proper Disposal Of A Drum Unit Due to the nature of the material used in drum manufacturing, federal regulations prohibit inappropriate disposal of laser print drums.
  • Page 69: Replacing The Developer

    Replacing The Developer Legend: Toner Cartridge Toner Hopper Auger Toner Sensor Agitation Roller Developing Tank Developing Roller Toner Supply Roller Screws (3) 10) Cover 11) Developing Unit Replacing The Developer Cross Section of Developing Unit...
  • Page 70: Developing Unit Removal

    2. Open the printer front upper cover. (See page 52) 3. Prepare a plastic bag over which the developing unit can be placed. 4. Remove the developing unit from the printer (See page 73.) and place it on the plastic bag. IMPORTANT...
  • Page 71 6. Remove the three screws on the developing unit cover and detach the cover. CAUTION The toner sensor is sensitive to both electrostatic discharge (ESD) and positional adjustment. Do not touch the sensor with your hand or jar it from its factory-set position. 7.
  • Page 72: Adding New Developer

    Chapter 3 Consumables Replacement Adding New Developer 11. Shake the new developer bottle several times, remove the bottle cap, and screw the nozzle tightly onto the bottle. 12. While rotating the developing roller knob counterclockwise, evenly pour the entire bottle of developer powder into the developing unit.
  • Page 73: Replacing The Developing Unit

    Developing Unit Removal 1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 52.) 3. Open the waste toner recovery unit by pushing downward on the lever. Pull the green handle and swing the unit outward away from the printer.
  • Page 74 Consumables Replacement 6. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. 7. With your other hand, grasp the hanger and remove the developing unit from the printer.
  • Page 75: Developing Unit Installation

    8. Place the old developing unit in a plastic bag and dispose of it properly. 9. Vacuum any spilled toner. 10. Remove a new developing unit from its package, and add developer to the unit. Developing Unit Installation CAUTION Failure to perform step 11 will damage the photoreceptor drum.
  • Page 76 15. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place. 16. Install the upper inner cover, and secure it with the three thumbscrews. (See page 60.) 17. Close the waste toner recovery unit and ensure that it latches. 18. Close the printer front cover.
  • Page 77: Scheduled Maintenance

    104 for the main charger, and page 108 for the precharger and transfer charger. 3. If the printer is equipped with the cut sheet option, clean the pickup rollers and the reverse rollers inside the cut paper unit, using the Toraysee cloth.
  • Page 78: Maintenance Tools

    Chapter 4 Maintenance Tools If the print quality is still poor after cleaning the printer, the chargers may need to be replaced. Contact your authorized service representative for further assistance. NOTE: For replacement intervals, see the maintenance schedules that begin on page 81. For replacement procedures, see Chapter 3, “Consumables Replacement."...
  • Page 79: Service Level Page Counts

    Maintenance log sheets are provided starting on page 81 . These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider perform printer maintenance.
  • Page 80: Clearing Service Level Messages

    900,000 pages , your service provider should perform Level F, Level E, and Level D service. Note that this condition will not cause the printer to stop printing. When one of the above messages appears, you should perform the appropriate scheduled maintenance or call your factory-trained service representative to perform the maintenance.
  • Page 81: Maintenance Schedules

    Maintenance Schedules User Cleaning Schedule Each time you perform maintenance, you must reset the service level page count by selecting the User Maintenance option on the Maintenance menu. This removes the maintenance error message. The Maintenance menu is detailed in the User’s Manual. The following actions should be performed after the specified number of letter size pages (4% coverage) have been printed.
  • Page 82 Chapter 4 Maintenance Schedules Level A Maintenance - 15,000 Pages (User) Action Item Clean General cleaning Clean Main charger Clean Precharger Clean Transfer charger Clean Cover glass Clean Cut sheet cassette See Note 1 pickup rollers Clean Cut sheet cassette See Note 2 reverse rollers Replace...
  • Page 83 Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 84 Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., label, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 85 Level D Maintenance - 300,000 Pages (Service) Action Item Clean Flash power supply filter Replace Main charger Replace Precharger Replace Transfer charger Replace Smoke filter User Cleaning Schedule Part # Performed By 705741-001 705742-001 705743-001 703540-001 Date...
  • Page 86 Chapter 4 Maintenance Schedules Level E Maintenance - Action Item Clean Lamp housing filter Clean LED air filter Clean Flash power supply filter Replace Main charger Replace Precharger Replace Transfer charger Replace Cleaning unit See Note 1 Replace Smoke filter Replace Transporting belt-3 Note 1: When the cleaning unit has been vacuumed every 150,000 pages and has...
  • Page 87 Level F Maintenance - Action Item Clean Flash power supply filter Replace Main charger Replace Precharger Replace Transfer charger Replace Smoke filter Replace Xenon lamp User Cleaning Schedule 900,000 Pages (Service) Part # Performed By 705741-001 705742-001 705743-001 703540-001 703541-001 Date...
  • Page 88 Chapter 4 Maintenance Schedules Level G Maintenance - Action Item Clean Lamp housing filter Clean LED air filter Clean Flash power supply filter Replace Main charger Replace Precharger Replace Transfer charger Replace Cleaning unit See Note 1 Replace Smoke filter Replace Transporting belt-3 Note 1: When the cleaning unit has been vacuumed every 150,000 pages and has...
  • Page 89 Level H Maintenance - Action Item Clean Flash power supply filter Replace Main Charger Replace Precharger Replace Transfer charger Replace Cleaning unit See Note 1 Replace Smoke filter Replace Transporting belt-3 Replace Lamp housing filter Replace LED air filter Replace Tractor belt 3M264 Replace Drum belt 3M264...
  • Page 90 Chapter 4 Maintenance Schedules WARNING The flash fuser capacitor (P/N 703531-561) must be replaced at least every 2,400,000 letter size pages. Failure to do so may endanger equipment and personnel. Der kondensator der Flash-Einbrennvorrichtung muß nach mindestens 2.400.000 Seiten im Format “Letter” ausgetauscht werden.
  • Page 91: User Replacement Schedule

    Note 1: Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 92: Tech Service Replacement Schedule

    Chapter 4 Maintenance Schedules Tech Service Replacement Schedule Each time a service technician completes a level of preventive maintenance, he or she must reset the service level page count by selecting the Technician Service option on the Maintenance menu. This removes the maintenance error message. The following actions should be performed by a service technician after the specified number of letter size pages (4% coverage) have been printed.
  • Page 93 703543-001 LED air filter Tractor belt, 3M264 793531-031 Drum belt, 3M264 703531-031 Capacitor (see WARNING 703542-001 on next page) LED for discharge lamp 703531-118 Feed Roller 703531-563 Resist Roller 703531-565 Roller; Pre Drum 703531-590 Lever, Empty 202840-001 EPS1 Sensor Lever 703531-585 EPS2 Sensor Lever 703531-588...
  • Page 94 Chapter 4 Maintenance Schedules WARNING The flash fuser capacitor (P/N 703531-561) must be replaced at least every 2,400,000 letter size pages. Failure to do so may endanger equipment and personnel. Der kondensator der Flash-Einbrennvorrichtung muß nach mindestens 2.400.000 Seiten im Format “Letter” ausgetauscht werden.
  • Page 95: General Cleaning

    General Cleaning To maintain optimum print quality, the printer should be cleaned on a regular basis. Depending upon the density of your print jobs, the printer may require cleaning every 10,000-20,000 sheets. Vacuuming The Printer Clean the following areas with a toner vacuum cleaner to remove loose toner particles, paper dust, and other debris: •...
  • Page 96 Chapter 4 General Cleaning Following is the general cleaning procedure: 1. Turn the power switch OFF. 2. Open the printer front upper cover. 3. Using a vacuum, clean the toner, paper dust, etc. inside the front cover.
  • Page 97 Vacuuming The Printer 4. On the waste toner recovery unit, press the Open lever down. Pull the handle toward you and open the unit. 5. Vacuum the developing unit and toner hopper.
  • Page 98 Chapter 4 General Cleaning 6. Vacuum the cleaning unit. 7. Vacuum the fuser unit.
  • Page 99 Vacuuming The Printer 8. Vacuum the lamp housing filter on the underside of the fuser unit.
  • Page 100 Chapter 4 General Cleaning CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 9 and 10 will damage the drum. 9. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 101 15. Push the transport unit into the printer while holding down the green lever. When the transport unit is in position, raise the green lever to the right to raise the transport surface.
  • Page 102 Chapter 4 General Cleaning 16. Using a vacuum, clean the toner, paper dust, etc. in the tractor area. 17. Open the paper guide by pressing the green lever down. Legend: Green Lever Paper Guide...
  • Page 103 18. Using a vacuum, clean the paper dust, etc. inside the paper guide. 19. Open the lid on the top cover. 20. Open the paper guide by pressing the guide lever down. 21. Using a vacuum, clean the paper dust, etc. inside the paper guide. Legend: Paper Guide Vacuuming The Printer...
  • Page 104: Cleaning The Chargers

    Chapter 4 General Cleaning Cleaning The Chargers 1. Turn the power switch OFF. 2. Open the printer front upper cover. Main Charger CAUTION Use caution in handling to avoid damaging or breaking the charger wires. 3. Loosen the thumbscrew and remove the main charger by pulling it toward you.
  • Page 105 5. Using the brush cleaner (listed on page 78), clean the exposed side of the charger grid and the body of the main charger. Legend: Brush Cleaner Charger Grid Main Charger Main Charger...
  • Page 106 Chapter 4 General Cleaning 6. Position the main charger with the charger grid up and the front of the charger toward you, as shown in the figure below. Refer to the inset drawing in the figure and remove the charger grid from the main charger as follows: a.
  • Page 107 7. Using the brush cleaner (listed on page 78), clean both sides of the charger grid, as shown below. Legend: Brush Cleaner Charger Grid 8. Using the wire cleaner (listed on page 78), clean the two wires in the main charger, as shown below. Be sure that both wires are cleaned thoroughly.
  • Page 108: Precharger And Transfer/Separator Charger

    Chapter 4 General Cleaning 9. Install the charger grid. 10. Return the main charger to its original position. Fasten the main charger screw to secure it. Precharger and Transfer/Separator Charger CAUTION Use caution in handling to avoid damaging or breaking the charger wires.
  • Page 109 Precharger and Transfer/Separator Charger 12. Loosen the precharger thumbscrew, and transfer/separator charger thumbscrew, and pull the chargers out of the printer. Legend: Transfer/Separator Charger Thumbscrews Precharger 13. Place the chargers on a flat, clean work surface. 14. Using the brush cleaner and the wire cleaner (listed on page 78), remove the dust and dirt on the wires.
  • Page 110: Cleaning The Fuser Unit Cover Glass

    Attendez qu’elle refroidisse complétement avant de la manipuler. Dopo l’uso, l’unitá fusore é calda. Attendere il completo raffeddamento dell’unitá prima di intervenir sulla medesima. 1. Turn the power switch OFF. 2. Open the printer front upper cover. WARNUNG AVISO ATTENTION AVVERTENZA...
  • Page 111 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 will damage the drum. 3. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 112 6. Grasp the handle and pull out the fuser unit until the second handle is visible. 7. With the other hand, grasp the second handle and remove the fuser from the printer. 8. Place the fuser on a clean, flat surface with the cover glass facing up.
  • Page 113 Cleaning The Fuser Unit Cover Glass 9. Using the fuser cover glass scraper (listed on page 78) remove the dirt and toner buildup from the cover glass surface. Legend: Scraper 10. Wipe away any remaining toner or dirt with a Toraysee cloth (listed on page 78).
  • Page 114 13. Vacuum the lamp filter, then install it. 14. Vacuum any paper dust from the printer frame. 15. Install the fuser, making sure that the guide pins in the screw bracket align with the holes in the side frame of the printer.
  • Page 115: Cleaning The Cut Sheet Option Rollers

    Cleaning The Cut Sheet Option Rollers NOTE: This procedure only applies to printers with the cut sheet option installed. 1. Turn the power switch OFF. 2. Remove the upper and lower paper cassettes from the printer. Pickup Rollers Legend: Lower Pickup Roller Unit...
  • Page 116 3. There are two pickup roller units (upper and lower) located at the back of the cassette opening. On the upper roller unit, loosen the green thumbscrew. Slide the unit to the left, and pull the unit toward you and out of the printer. Legend: Thumbscrew 4.
  • Page 117 6. Install the upper and lower pickup roller units: a. Align the shaft pin with the slot in the coupling, and align the alignment pin on the unit with the hole in the frame. b. Tighten the green thumbscrew. Legend: Alignment Pin Hole In The Frame Coupling...
  • Page 118: Reverse Rollers

    Chapter 4 General Cleaning Reverse Rollers Legend: Upper Reverse Roller Unit Lower Reverse Roller Unit 7. There are two reverse roller units (upper and lower) located at the back of the cassette opening (underneath the upper and lower pickup roller units). On the upper reverse roller unit, loosen the green thumbscrew.
  • Page 119 8. On the lower reverse roller unit, loosen the green thumbscrew. Remove the roller unit by moving it downward while sliding it to the left. 9. Wipe off the dirt on the reverse rollers with a Toraysee cloth (listed on page 78). Remove any label adhesive or forms residue with rubbing alcohol.
  • Page 120 Align the shaft pin with the slot in the coupling, and align the alignment pin on the unit with the hole in the frame. b. Tighten the green thumbscrew. Legend: Coupling Hole In The Frame Shaft Pin Alignment Pin 11. Install the upper and lower paper cassettes into the printer.
  • Page 121: Major Cleaning

    Major Cleaning 1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 52.) Cleaning Unit 3. Open the waste toner recovery unit by pushing downward on the lever. Pull the green handle and swing the unit outward away from the printer.
  • Page 122 Chapter 4 Major Cleaning IMPORTANT Do not turn the cleaning unit upside down, or toner might spill. 7. Vacuum the brush on the cleaning unit. Turn the end of the shaft to rotate the brush. Continue to rotate and vacuum the brush until the entire brush surface has been cleaned.
  • Page 123: Discharge Led

    Discharge LED CAUTION Do not flex the discharge LED as it will break. 8. Remove the discharge LED screw. 9. Remove the discharge LED by pulling it toward you. Legend: Discharge LED Screw 10. Using a Toraysee cloth (listed on page 78), wipe off the dirt on the discharge LED.
  • Page 124: Photoreceptor Drum

    • Cleaning the drum may result in stains. A drum left unused in the printer for a long time after cleaning may especially be affected. Therefore, after cleaning and installing the drum in the printer, use maximum size paper to print an image repeatedly until no stains remain.
  • Page 125 15. If the drum has toner build-up, clean it with the drum freshener pad (listed on page 78). Turn the drum little by little while polishing the drum surface with the freshener pad. Polish with a slight force in the direction of the drum axis, using a circular motion.
  • Page 126: Cleaning The Developing Area

    Chapter 4 Major Cleaning Cleaning The Developing Area 21. Loosen the thumbscrew and remove the main charger by pulling it toward you. Legend: Thumbscrew Main Charger 22. Clean the developing unit area with a vacuum cleaner and a soft cloth.
  • Page 127 23. Wipe the SELFOC page 78) from the inner part of the printer toward you. Wipe the lens several times until there is no more dirt on the cloth. CAUTION When wiping the SELFOC lens, be certain not to apply excessive force to the drum surface potential sensor near the SELFOC lens, as this may dislocate the sensor.
  • Page 128 Chapter 4 Major Cleaning...
  • Page 129: Troubleshooting

    Power-on Self Test Each time the printer is powered on, it performs a power-on self test. There is no printout during this test. However, the printer displays any errors on the control panel, accompanied by an audible alarm.
  • Page 130: Online Diagnostics

    The error message will remain displayed until the error condition is cleared and you press CLEAR. After the error is cleared, the printer will reprint any pages that were not ejected prior to the error, provided the Reprint on Fault option is enabled.
  • Page 131 3. Reload the paper. The first fold of the paper should face the printer; otherwise, a paper jam could occur during printing (see illustration). Do not push the paper past the tractors into the area of the paper jam sensor.
  • Page 132: Paper Jam Near The Paper Output Section

    Chapter 5 Fanfold Paper Jams Paper Jam Near The Paper Output Section 1. When paper motion stops, wait 15 seconds, then open the front cover. 2. Push down on the opening lever of the waste toner recovery unit, and pull the green handle to swing the unit outward away. Legend: Waste Toner Recovery Unit Opening Lever...
  • Page 133 Paper Jam Near The Paper Output Section 3. Loosen three thumbscrews on the upper inner cover. Legend: Upper Inner Cover Thumbscrews (3)
  • Page 134 Chapter 5 Fanfold Paper Jams CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 4 and 5 will damage the drum. 4. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 135 Paper Jam Near The Paper Output Section CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening the transport unit. 5. Lower the transport unit by turning the green lever on the transport unit to the left.
  • Page 136 Chapter 5 Fanfold Paper Jams 7. To raise the scuff roller holding the paper, turn knob C clockwise 90 as shown below. Legend: Knob C 8. Separate the fanfold paper at the perforations on both the paper input and the output s ections. Then remove the jammed paper by pulling it out.
  • Page 137 Output Section Legend: Tractor Gate CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 9. After removing the pieces of jammed paper, restore the transport unit, waste toner recovery unit, and knob C to their original positions, and close the upper doors.
  • Page 138: Cut Sheet Paper Jams

    Chapter 5 Cut Sheet Paper Jams Cut Sheet Paper Jams CAUTION Due to the high intensity of the flash fusing unit, the area under the fuser must be kept free of paper debris. Paper Jam At The Back Of The Paper Cassette 1.
  • Page 139 Paper Jam At The Back Of The Paper Cassette 3. Open the lid on the top cover, and pull the green lever up. Remove any jammed paper, and return the green lever to its original position. Legend: Green Lever Top Cover...
  • Page 140: Paper Jam In The Transport Input Section

    Chapter 5 Cut Sheet Paper Jams Paper Jam In The Transport Input Section 1. When paper motion stops, wait 15 seconds, then open the front cover. 2. Open the waste toner recovery unit cover, and pull the unit toward you. Legend: Opening Lever Waste Toner Recovery Unit...
  • Page 141 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 will damage the drum. 3. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 142 Chapter 5 Cut Sheet Paper Jams CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening or closing the transport unit. 4. To lower the transport route surface, turn the green transport unit lever to the left.
  • Page 143 Paper Jam In The Transport Input Section 5. Remove knob A from its place as shown below. Attach knob A to the paper feed shaft, and turn knob A counterclockwise. This causes the jammed paper to be moved to the eject side. Remove any jammed paper, and return knob A to its original position.
  • Page 144: Paper Jam In The Transport Output Section

    Chapter 5 Cut Sheet Paper Jams Paper Jam In The Transport Output Section 1. When paper motion stops, wait 15 seconds, then open the front cover. 2. Pull up the bottom lever to raise the paper guide, and turn the green knob B counterclockwise.
  • Page 145: Paper Jam In The Face Up Or Down Paper Path

    Paper Jam In The Face Up Or Down Paper Path Paper Jam In The Face Up Or Down Paper Path 1. When paper motion stops, wait 15 seconds, then open the front cover. 2. Push the top and middle levers down. Pull the bottom lever up to raise the paper guide.
  • Page 146: System Status And Error Messages

    The printer handles errors in three ways, depending on your configuration of the Reprint on Fault option in the Paper Control menu. If Reprint on Fault is enabled (the default): Any pages left in the printer at the time of failure will be reprinted. No data is lost.
  • Page 147 If Reprint on Fault is disabled: Any pages left in the printer at the time of failure will not be reprinted. Data is lost (you will need to reprint the lost pages according to your application software.)
  • Page 148 • If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.
  • Page 149 “Reload Paper in Tractors” or “Not Reprinting Failed Pages” message appears, then any pages removed from the printer will not be reprinted, and the data on them will be lost. Procedure For Fault Clearing - Reprint On Fault Enabled 1.
  • Page 150 If the fault is cleared, and if you already have reloaded the paper while clearing the fault condition (in Step 2), the following message appears: Reprinting Failed Pages a. The printer reprints only the pages affected by the fault. b. Press ONLINE to resume printing.
  • Page 151: Error Messages

    • Operator-correctable errors include paper jams, missing consumables, and power paper stacker problems. • Errors requiring field service are printer failures that require the attention of service personnel. • Errors requiring reprinting are those errors which require reprinting to recover from an error condition.
  • Page 152 Chapter 5 System Status and Error Messages Error Code Error Message FRONT COVER OPEN CUT-SHEET PATH OPEN CUT-SHEET COVER OPEN FANFOLD PAPER EMPTY NO PAPER TRAY CUT SHEET PAPER EMPTY PAPER JAM AT FUSER (C) PAPER JAM AT EXIT (D) PAPER JAM AT EXIT (D) PAPER JAM AT EXIT (D) PAPER JAM AT EXIT (D)
  • Page 153 Error Code Error Message PAPER JAM AT ENTRANCE (A) PAPER JAM AT ENTRANCE (A) PAPER JAM AT ENTRANCE (A) PAPER JAM AT ENTRANCE (A) PAPER JAM AT ENTRANCE (A) TRANSPORT MOTOR FAIL TRACTOR MTR FWD SPEED TRACTOR MTR BKWD SPEED CUTTER FAIL CUTTER FAIL DRUM MOTOR FAIL...
  • Page 154 Chapter 5 System Status and Error Messages Error Code Error Message NO WASTE TONER BOX TONER LOW TONER DENSITY TOO HIGH TONER DENSITY TOO LOW TONER EMPTY DEVELOPER MOTOR FAIL LED HEAD OVERHEAT LED FAIL LED FAIL ENGINE CPU FAIL ENGINE CPU FAIL ENGINE CPU FAIL ENGINE CPU FAIL...
  • Page 155 Error Code Error Message ENGINE CPU FAIL ENGINE CPU FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL STACKER FAIL STACKER FAIL STACKER FAIL STACKER FAIL STACKER INTERLOCK FAIL STACKER FAIL STACKER NOT READY STACKER NOT READY...
  • Page 156 Chapter 5 System Status and Error Messages Error Code Error Message SCUFF LEVER OPEN MAIN CHARGER ERROR TRANSFER CHARGER ERROR PRE-CHARGER ERROR CLEANING BIAS ERROR DEVELOPING BIAS ERROR SEPARATOR CHARGER ERROR TRAY MISMATCH STACKER FAIL STACKER FAIL STACKER FAIL FILE SYS FULL DELETE FILES FILE SYS FULL OPTIMIZE&REBOOT...
  • Page 157 BUFFER OVERRUN BUFFER OVERFLOW TABLE NOTES: 1. For any error with Reprint on Fault enabled: If the printer stops while in the middle of printing a page, reloading the paper and reprinting are required. There may be other cases requiring reloading and reprinting;...
  • Page 158 Chapter 5 System Status and Error Messages...
  • Page 159: Maintenance Log Sheets

    Sheets Maintenance Log Sheets The maintenance log sheets are for your use. These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider perform printer maintenance.
  • Page 160 Appendix A Maintenance Log Sheets Level A Maintenance - 15,000 Pages (User) Action Item Clean General cleaning Clean Main charger Clean Precharger Clean Transfer charger Clean Cover glass See Note 1 Replace Toner cartridge See Note 2 Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first. Note 2: The Toner cartridge should be replaced about every 21,000 pages or as needed (for page coverage of 4%) Performed...
  • Page 161 Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 162 Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 163: B Specifications

    Specifications Paper Specifications Paper type Paper size Width Length* * Measured from main folding/cutting perforation to main folding/cutting perforation. Tractor pin holes Fanfold 7 to 16 inches 1 to 30 inches, in multiples of 1/6 inch. See the table and figure below.
  • Page 164 Appendix B Paper Specifications Specification Pin hole center to folding 1/6, 1/4, 1/ perforation Hole center line to edge of form Hole diameter Distance between centers of two consecutive holes Max. deviation of holes from their center line Max. deviation Left Hand hole to companion Right Hand hole (Center Line to Center Line)
  • Page 165 Legend: Hole centerline to edge of form Center Line Main Folding/Cutting Perforation Centerline to Centerline Distance between centers of two consecutive holes Center Line Deviation Tractor Pin Hole Pin hole to perforation Fanfold Paper...
  • Page 166: Performance Characteristics

    Appendix B Performance Characteristics Paper thickness Paper weight Paper feed Maximum paper stack size 3000 sheets (18 lb.) Folder Perforation Cut to Tie Performance Characteristics Printing density Printing speed Paper Size Letter Letter Maximum effective print width .010 inch maximum 18 to 44 lb.
  • Page 167: Host Interfaces

    Duty cycle 200,000 total pages/month of fanfold paper (11-in. length) Mechanical life 5 years or 12,000,000 pages (11-inch length) Warm-up time 60 sec. max. First page printing time 25 sec. max. MTBF/MPBF 8,000 hours/2,880,000 pages (letter size) 25% print to power on ratio MTTR 2 hour max.
  • Page 168: Emulations

    The L5000 series printers have 32 MB (standard) or 64 MB (optional) of RAM (Random Access Memory), and 8 MB (standard) or 16, 32, or 64 (optional) of Flash Memory. This is standard with all new printer shipments, and all upgraded printers. Safety Regulations EUROPE...
  • Page 169: Physical Characteristics And Environment

    Physical Characteristics and Environment Dimensions (H x W x D) Weight Input voltage range Power consumption Environment Temperature Humidity Electromagnetic Interference 49 inch H x 30 inch W x 34 inch D In crate: 36 inches H x 58 inches W x 61 inches D 353 lbs.
  • Page 170 Appendix B Physical Characteristics and Environment Temperature (5F) Maximum Temperature/ Humidity Limits Sound level Operating Standby state Inclination Humidity (%) RH 70 80 60 db (A-weighted ) max. Full options 50 dB (A-weighted) 1° max.
  • Page 171 Cut sheet paper jams, 138 Cut sheet tray linking, 35 Danger notice, 17 Developer replacing, 69 Developing unit replacing, 73 Developing unit recharging See Developer, replacing, 69 Developing unit replacing, 69 Diagnostics printer, 129 printer offline, 129 Diagnostics printer online, 130...
  • Page 172 Index Diagrams paper path, 45 Discharge LED cleaning, 123 Disk drives location, 38 Disposal photoreceptor drum, 68 DOWN function key, 41, 50 Drum photoreceptor cleaning, 124 Drum photoreceptor disposal, 68 Electromagnetic interference specifications, 168 Emulation specifications, 168 Emulations, 25 ENTER function key, 49 Environmental specifications, 169 Error messages, 146...
  • Page 173 110 HEAVY function key, 41 Host interface specifications, 167 IGP / PGL Emulation, 25 IGP / VGL Emulation, 25 Impact Printer Emulation, 25 Important notice, 17 Intervals replacement service provider responsibility, 92 Jams paper at back of paper cassette, 138...
  • Page 174 Index Main charger cleaning, 104 Maintaining print quality, 77 Maintenance log sheets level A, 82, 160 level B, 83 level C, 84 level E, 86 Maintenance schedules, 81 Manual conventions, 18 Memory requirements, 168 Message display See Liquid crystal display, 45 Message table error messages, 151 Messages...
  • Page 175 169 host interfaces, 167 memory requirements, 168 paper, 163 performance, 166 physical, 169 safety regulations, 169 Printronix LinePrinter Plus emulation, 25 Quality print maintaining, 77 problems with, 77 Recharging developing unit See Replacing, developer, 69 Recommended vacuum cleaners, 78...
  • Page 176 81 Self test power-on, 129 Service levels messages clearing, 80 Setting cassette paper size, 34 SHIFT function key, 48 Specifications printer electromagnetic interference, 168 emulations, 168 environment, 169 host interfaces, 167 memory requirements, 168 paper, 163 performance, 166 physical, 169...
  • Page 177 Tray width custom, 36 function key, 50 Vacuum cleaners recommended, 78 Index...
  • Page 178 Index...
  • Page 180 P.O. Box 163, Nieuweweg 283 NL-6600 AD Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Schweiz GmbH RINTRONIX 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 542-0110 Fax (65) 543-0220 Visit our website at: www.printronix.com 171638-001B...

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