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1.
Navigate to C:\Program Files (x86)\Hewlett-Packard\HP 1210m Volume
Online Tool.
2.
Double-click HPVolumeOnlineTool.exe to start the tool.
NOTE:
disclaimer and accept the terms to continue. If you decline, the tool closes.
3.
When the HP 1210m Volume Online Tool opens, the LUNs that are in an Enabled but Offline
state are displayed.
4.
Click Force Online.
When the operation is complete, the tool indicates that the LUNs are now in the Enabled state.
Obtaining the Service Agreement ID
Obtain the SAID from your service contract agreement and keep it in a secure location. You must
provide it when you contact HP Support.
Locating the storage system warranty entitlement label
You must locate and identify the serial number and product number for the storage system
components to obtain service under the warranty. The numbers are listed on the warranty entitlement
label located on the pull-out tab below the Enclosure Management module on the back of the
enclosure
(Figure 40 (page
Figure 40 Warranty entitlement label location
54
Monitoring and troubleshooting the storage system
Before the tool opens, a disclaimer about potential data loss is displayed. Read the
54)).
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