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Resolving errors after the HP 1210m controller upgrade
If the firmware upgrade for the HP 1210m controller does not complete successfully, the controllers
could stop responding. As a result, the Controller Properties dialog box in Windows Device
Manager displays "This device cannot start" and the storage system Configuration Wizard fails
to detect storage.
To resolve this issue, first try the Simple method. If the issue persists, try the Advanced method.
Simple method:
1.
Upgrade the HP 1210m controller firmware on one server blade.
2.
Upgrade the HP 1210m controller firmware on the other server blade.
3.
Shut down both server blades.
4.
Power on both server blades.
Advanced method:
1.
Shut down both server blades and power off the entire HP X5000 G2 enclosure.
2.
Power off and disconnect all disk enclosures.
3.
Pull one of the server blades a quarter of the way out of the enclosure.
4.
Power on the HP X5000 G2 enclosure.
5.
If not already powered on, power on the server blade that remained in the enclosure.
6.
Open System Manager.
7.
Select the Firmware tab.
8.
Select the 1210m controller and click Apply Updates.
9.
Shut down the server blade that was powered on in Step 5.
10. Power off the HP X5000 G2 enclosure.
1 1. Push the other server blade back into the enclosure.
12. Reconnect the disk enclosures.
13. Power on the HP X5000 G2 enclosure and both server blades.
14. Verify that the 1210m controller firmware in both server blades is current.
Resolving errors after a disk drive firmware upgrade
If, after upgrading disk drive firmware on the storage system and rebooting the storage system,
the System Manager indicates an upgrade is needed, complete the following procedure:
1.
Log in to the server in Bay 2.
2.
Shut down the server in Bay 2 from the Windows Start menu.
3.
Log in to the server in Bay 1 and open Server Manager.
4.
Open the System Manager and select the Firmware tab.
5.
In the Components Available for Upgrades window, select the drive firmware.
6.
Click Apply Updates.
7.
Once the update is complete, shut down Server Manager and any other running applications.
8.
Shut down the server in Bay 1 from the Windows Start menu.
9.
Power off any connected disk enclosures.
10. Power down the storage system chassis by pressing and holding the power button on the back
of the enclosure.
1 1. Disconnect the power cables from the storage system and any connected disk enclosures.
12. Reconnect the power cables.
13. Power on any disk enclosures.
14. Power on the storage system chassis by pressing the power button on the back of the enclosure.
15. If necessary, manually power on the servers.
Upgrading a component's firmware
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