Known Issues - HP X5000 G2 Administrator's Manual

Hp network storage system
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-----------------------------------------------------------------------------
User: /src/bin/build@msaonyx
Script: ./parbuild Directory: /src/quire/QUIRE-CSP-1-20/daily/2011102701/bld/QUIRE-CSP-1-20
FileTag: 102720111904
Date: 2011-10-27T19:04:57
Firmware Output: jsbach
Firmware Version: 0x0120
SVN Version: 3414
Administrator@10.0.0.10's password:
HP CSP System Enclosure Manager
(C) Copyright 2006-2010 Hewlett-Packard Development Company, L.P.
Type 'HELP' to display a list of valid commands.
Type 'HELP ' to display detailed information about a specific command.
Type 'HELP HELP' to display more detailed information about the help system.
EM-78E7D1C140F2>
After logging in, you can set the Administrator password using the Enclosure Manager Settings
window. Go to the C:\Program Files\HP\HP Configuration Wizard directory and
double-click HPEMConfig.exe.

Known issues

Table 13
identifies known issues with the storage system and provides workarounds to mitigate
them.
Table 13 Known issues
Issue
HP System Insight Manager is not able
to retrieve the OS and product name for
the network storage system.
The cluster IP address on a cluster
network resource cannot resolve the DNS
name or update the DNS name correctly,
causing the network resource to appear
offline or with a warning message.
After joining a domain, the "Microsoft
iSCSI Software Target" service may fail
with the error message: Windows
could not start the Microsoft
Resolution
This occurs if the domain user or group does not have the proper security
access to the WMI namespace. Access to the WMI namespace is not given
by default. To permit access:
1.
Select Server Manager+Configuration.
2.
Right-click WMI Control and select Properties.
3.
On the Security tab, select Root and the HPQ namespace.
4.
Click Security, and give permission to the user or group.
5.
Restart WMI.
This occurs when a previous identifier is listed in the DNS entries and the
DNS server has not been set up to allow for updates from external clients.
To fix this issue:
1.
Log in to the Active Directory Domain Services with your Domain Admins,
Administrator, or Security Group access.
2.
Go to the DNS server, select the computer name, and then click Forward
Lookup Tables.
3.
Select the domain to add the file server.
4.
Locate the DNS entries for the file server name. You can either update
the information manually by double-clicking on the entry and entering the
correct file server information, or by deleting the existing DNS entry.
NOTE:
Entering the correct file server information or deleting the DNS entry
requires that you manually enable the network resource on the cluster. You
can do this by manually right-clicking on the network resource on the file
server and selecting the Bring this resource online option. When deleting the
DNS entry, this option creates and updates a new DNS entry on the DNS
server.
During startup of the Microsoft iSCSI Software Target service, WinTarget
makes a synchronous call to the Active Directory. If the Active Directory server
does not respond in a timely manner, the service fails to start after 30
seconds. To resolve this issue, type the following on the command line:
reg add HKLM\System\CurrentControlSet\Control /v
ServicesPipeTimeout /t REG_DWORD /d 60000 /f shutdown
/r /t 0
Known issues
43

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