Realpresence Collaboration Server (Rmx) 4000 Component Replacement - Polycom 4000 Hardware Manual

RealPresence®Collaboration Server 4000 Hardware Guide
RealPresence Collaboration Server
(RMX) 4000 Component Replacement
The RMX 4000 is designed with ease of maintenance in mind. Most components are swappable and are
accessible directly via the front panel or the rear panel.
The MPMx/MPMRx power supplies and Fan tray are Hot Swappable. The Fan tray must be replaced
immediately or the temperature spike in the RMX will initiate a shutdown. The RTM-IP 4000, RTM
ISDN, RTM LAN, Fabric Switch Module (FSM) 4000 and the CTNL 4000 are not Hot Swappable.
System shutdown is required when replacing the RTM-IP 4000, RTM ISDN, RTM LAN, FSM 4000
and the CTNL 4000.
The following components can be replaced when they are faulty:
● CNTL 4000 Module, see
● AC Power Supply Modules, see
● AC Power Entry Modules, see
● DC Power Rail Modules, see
● Fan drawer, see
● Adding an Air Filter, see
● MPMx/MPMRx card. This card is hot-swap enabled. See
● RTM ISDN card, see
● RTM-IP 4000 card, see
● RTM LAN card,
● Replacing the Fabric Switch Module (FSM 4000),
• All maintenance tasks are to be performed by qualified, authorized personnel.
• Use only replacement parts supplied by your dealer.
• Follow all procedures. Do not skip any steps.
Before replacing parts:
● To ensure a part needs replacing, complete the troubleshooting procedures.
● Identify exactly which part needs replacing.
● Make sure you have the correct replacement part on hand.
● Make sure you are using proper ESD equipment, to prevent damage to the system
On all cards, if during the startup phase the blue HS LED remains lit, please make sure that the card
is properly seated in it's slot. If this problem persists, contact your next level of support.
Polycom, Inc.
Replacing the CNTL 4000
Replacing an AC Power Supply
Replacing an AC Power Entry Module
Replacing a DC Power Rail Module
Replacing the Fan Drawer.
Inserting an Air Filter (Optional) in the Fan
Installing or Replacing the RTM ISDN
Replacing the RTM-IP 4000
Replacing the RTM LAN
Module.
Removing a Faulty MPMx/MPMRx
Card.
Card.
.
Replacing the Fabric Switch Module (FSM
Module.
(PEM).
(PRM).
Drawer.
Card.
4000).
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