Other industry resources
For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. DCFM Serial Number
2. General Information
3. Switch Serial Number
DCFM Professional User Manual
53-1001773-01
http://www.t11.org
http://www.fibrechannel.org
To obtain the DCFM serial number, select Help > License. The DCFM License dialog box
displays.
•
Switch model
•
Switch operating system version
•
Error numbers and messages received
•
supportSave command output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below.:
*FT00X0054E9*
FT00X0054E9
The serial number label is located as follows:
•
Brocade 200E—On the nonport side of the chassis
•
Brocade 300, 4100, 4900, 5100, 5300, 7500, and Brocade Encryption Switch—On the
switch ID pull-out tab located inside the chassis on the port side on the left
•
Brocade 5000—On the switch ID pull-out tab located on the bottom of the port side of the
switch
•
Brocade 7600, 7800, and 8000—On the bottom of the chassis
xxxi