Launch Client Troubleshooting - HP Brocade BladeSystem 4/12 User Manual

Launch Client troubleshooting

The following section states a possible issue and the recommended solution if you are unable to
launch the client.
Problem
Incorrect (down level) remote client short cut
displays in Start menu after Management
application upgrade.
NOTE: Remote client launch
JRE 1.6.0_16.
DCFM Professional User Manual
53-1001773-01
Resolution
The remote client link in the Start menu does not automatically upgrade when you
upgrade the Management application. To remove the old link and launch the correct
remote client version, complete the following steps.
1 Clear the previous version from the Java cache,.
requires
a
b
c
d
e
2 Log into the remote client from the browser.
a
b
c
d
e
f
Select Start > Settings > Control Panel > Java.
The Java Control Panel dialog box displays.
Click View on the General tab.
The Java Cache Viewer dialog box displays.
Right-click the application and select Delete.
Click Close on the Java Cache Viewer dialog box.
Click OK on the Java Control Panel dialog box.
Open a web browser and enter the IP address of the Management application
server in the Address bar.
If the web server port number does not use the default (443 if is SSL Enabled;
otherwise, the default is 80), you must enter the web server port number in
addition to the IP address. For example, IP_Address:Web_Server_Port_Number.
The Management application web start screen displays.
Click the Management application web start link.
The Log In dialog box displays.
Enter your user name and password.
The defaults are Administrator and password, respectively. If you migrated from
a previous release, your username and password do not change.
Select or clear the Save password check box to choose whether you want the
application to remember your password the next time you log in.
Click Login.
Click OK on the Login Banner dialog box.
The Management application displays.

Launch Client troubleshooting

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