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6 Support and other resources
6.1 Contacting HP
6.1.1 Before you contact HP
Be sure to have the following information available before you contact HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product identification number
•
Applicable error message
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
6.1.2 HP contact information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage
en/wwcontact.html).
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage
welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com/hps).
•
In other locations, see the Contact HP worldwide (in English) webpage
welcome.hp.com/country/us/en/wwcontact.html).
6.1.3 Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
After registering, you will receive email notification of product enhancements, new driver
versions, firmware updates, and other product resources.
6.1.4 Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
go to http://www.hp.com/bizsupport/feedback/ww/webfeedback.html. Include the document
title and manufacturing part number. All submissions become the property of HP.
6.2 Related information
The HP-UX Bastille website:
http://www.hp.com/go/bastille
HP-UX Bastille manpages:
•
bastille(1M) in HP-UX 11i v3 Reference 1M System at:
http://docs.hp.com/en/hpuxman_pages.html
(http://welcome.hp.com/country/us/
(http://
6.1 Contacting HP
(http://
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