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Checking the System
If your system is not functioning properly, first do the following:
u
Verify the system's power state and ensure the power cord is plugged in properly. See
Chapter 4, "Operating Notes."
u
Ensure the power cords and data cables are properly attached from the base unit to the
various peripherals.
u
Refer to the accessory documentation for troubleshooting help if there are problems with
external RAID disk arrays, RAID disk drives, or other connected peripheral devices.
If you cannot resolve the problem or if the instructions direct you to the Intergraph Computer
Systems Customer Response Center, call 1-800-633-7248. See the Preface of this document
for other information about contacting Intergraph Computer Systems.
When instructed to open the base unit, see the System Reference delivered with the system for
details on opening the base unit and working with internal components.
System Power
Fails to power on:
Reason
Power cord not connected properly.
Power not available at the outlet.
Power not available from the UPS.
Internal power cables not connected.
Faulty power cord.
Solution
Verify that the power cord is properly
connected to the power receptacle.
Verify power to the outlet has not been
interrupted. Test the outlet with a known
working appliance.
Verify the UPS is connected and operating
properly.
Open the base unit and ensure all power
cables are connected properly.
Replace power cord.
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