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Intergraph InterServe 80 SL System Setup

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InterServe 80 SL Rack Mount
System Setup
November 1998
DHA030210

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  • Page 1 InterServe 80 SL Rack Mount System Setup November 1998 DHA030210...
  • Page 2 Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document. All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

  • Page 3: Table Of Contents

    Ergonomic Information ......................viii Customer Support........................viii Hardware and Software Support Services ..............viii World Wide Web ....................... ix Intergraph Bulletin Board Service................ix FAXLink ........................ix Telephone........................x More Support Options....................x 1 Setting Up the Hardware ..................... 1 Unpacking the System.......................
  • Page 4 Configuring Non-RAID Disk Drives..................33 Ensuring Correct PC Card Support and Operation ..............34 Configuring Networking......................35 Changing Drive Letters ......................35 Changing Virtual Memory Settings..................36 Configuring the Symbios SCSI Adapter.................. 36 Using the SCSI Configuration Utility ............... 37 Installing and Configuring LanSafe UPS Software ..............
  • Page 5 Integrated Ports ......................60 Integrated PCI IDE ....................61 Integrated LM79 ....................... 61 Integrated Sound ....................... 61 Keyboard Detection ....................61 AC Interrupt State ..................... 62 Chipset Screen......................... 62 Graphics Aperture ..................... 62 DRAM Type ......................62 Features Screen ........................63 QuickBoot .........................

  • Page 7: Preface

    Preface InterServe 80 SL Rack Mount System Setup describes setting up and configuring your InterServe 80 SL rack mount system for use. This document also provides information on operating the system, troubleshooting, reinstalling system software, and using system resources. About This Document InterServe 80 SL Rack Mount System Setup is organized as follows: Chapter 1, “Setting Up the Hardware,”...

  • Page 8: Operating System Information

    Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-party equipment. Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network consulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three...

  • Page 9: World Wide Web

    On these pages, you can get news and product information, technical support information, software updates and fixes, and more. Intergraph Bulletin Board Service On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more. To connect to the IBBS: Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop...

  • Page 10: Telephone

    In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays). Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor. Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems.

  • Page 11: Setting Up The Hardware

    This chapter provides instructions for setting up and installing the rack-mount InterServe 80 SL into a standard equipment rack. If you purchased an Intergraph rack, refer to the Intergraph Rack Installation and Use document delivered with the rack for instructions to unpack and set up the rack.

  • Page 12: Unpacking The System

    Chapter 2, “Setting Up the Software. ” Observing Safety Precautions Before installing the InterServe 80 SL into a rack, prevent the rack from moving by engaging the stabilizers. If the rack is not equipped with stabilizers, refer to the documentation...

  • Page 13: Placing The System Components

    Observe the following safety precautions when installing the InterServe 80 SL into a rack or when using the rack-mounted InterServe 80 SL: Extend only one slide rail set at a time. Push an extended slide rail set back into the rack before extending another.

  • Page 14: Understanding Vertical Units

    Understanding Vertical Units You can identify a vertical unit (U) mark as a round hole along the edge of the side rails. Note that it is smaller than the mounting holes used to secure equipment in a rack. The 40 U rack additionally uses a square hole to indicate every fourth vertical unit.
  • Page 15 Install the handle brackets on the base unit, using the screws provided. Base Unit Rail Guide Handle Brackets If the rail guides are already attached to the base unit, skip to step 4. If the rail guides are not attached to the base unit, do the following: Remove the rail guides from the mounting rails.
  • Page 16 Back Rail Teeth Bolts The rack-mount InterServe 80 SL requires 5 U (8.75 inches) of mounting space. Choose the five vertical units you need and mark the fifth and sixth mounting holes starting at the bottom of the five vertical units. Use a tape measure if you prefer that method of measurement.
  • Page 17 Mounting Holes Bar Nut Flat-Head Screws Teeth Rack Rail Slide tinnerman nuts over the third and thirteenth mounting holes starting from the bottom of the 5 Us. The tinnerman nuts will be used when you secure the handle brackets on the front of the base unit to the front of the rack.
  • Page 18 Bar Nut Mounting Holes Button-Head Teeth Screws Rack Rail Tighten the screws on the rail brackets on each rack rail in the back of the rack. 10. Extend the rails from the rack until they lock. 11. With a person on each side, lift the base unit and align the rack rails with the rail guides mounted on the side of the base unit.

  • Page 19: Connecting The Cables

    Connecting the Cables All cable ports on the base unit and other Intergraph Computer Systems equipment are keyed or molded and labeled to ensure proper cable attachment. If a cable is not attaching easily, ensure that you are aligning the cable connector correctly with the port.
  • Page 20 NOTE While Intergraph Computer Systems recommends disconnecting the cables from the base unit before extending the base unit from the rack, you can still extend the base unit without disconnecting the cables. Be sure there is enough surplus cable length to allow the base unit to fully extend from the rack.
  • Page 21 To connect the cables: If you are using a monitor with the system, connect the video cable from the monitor to the video out port on the video card located in the I/O expansion panel. Connect the cables for the mouse and keyboard to their ports on the I/O connector panel. Connect the cables for the installed option cards as described in the documentation for those cards.

  • Page 22: Installing Disk Drives

    Installing Disk Drives The following figure shows the disk drive section door and door lock on the system. Door Lock Drive Door The disk drive section in the front of the system may contain up to four RAID or non-RAID drives.
  • Page 23 Note the following about labeling of RAID disk drives and non-RAID disk drives. For a RAID system, three disk drives, with pre-installed operating system and system software, are standard. These drives, called boot drives, are labeled with specific adapter, channel, and identification number, as follows: 4 GB Drive 0 4 GB...
  • Page 24 To install RAID or non-RAID disk drives: Open the disk drive section door on the front of the base unit. The key is in the parts box. The following figure shows the system with the disk drive section door open. Disk Drive Slots Disk Drive Door (open)

  • Page 25: Installed Expansion Cards

    The following figure shows three disk drives installed in the disk drive section. Drive Slot Latching Clips Drive Rail Installed Expansion Cards Option cards are installed in the Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), and Industry Standard Architecture (ISA) option slots in the base unit. The following table briefly identifies each slot.

  • Page 26: Connecting An External Scsi Device

    Connecting an External SCSI Device CAUTION On systems with SCSI configurations, the external controller port on the system’s SCSI controller is non-functional and can cause unexpected behavior. This section briefly explains how to connect an external SCSI device to an optional SCSI adapter card. If your system includes an optional SCSI adapter card, you can connect external SCSI devices (such as tape drives) to the external port on the optional SCSI adapter card.

  • Page 27: Checking The System

    Checking the System Before starting the system, review the following items: All hardware is properly and securely installed in the rack. The cables are properly attached to the base unit, and there is enough cable server loop to allow the base unit to extend from the rack. The cables that run along the sides or top of the rack are installed in clips or ties to secure them in place.

  • Page 28: What's Next

    You can do any of the following to prepare your system for use: If you want to get going with Intergraph’s default setup, go to Chapter 2, “Setting Up the Software,” to start the system and go through Windows NT Setup. If you start the system, and then turn it off before completing the instructions in Chapter 2, you will have to reload the operating system and system software.

  • Page 29: Setting Up The Software

    Setting Up the Software Follow the instructions in this chapter to set up the operating system and associated system software for your InterServe 80 SL Rack Mount. Preparing for System Software Setup................20 Starting Operating System Setup..................22 Finishing System Software Setup..................24 Creating an Emergency Repair Disk ..............

  • Page 30: Preparing For System Software Setup

    Help for more information on these tools. The operating system and associated system software is pre-installed on the system’s primary hard disk drive. Intergraph Computer Systems installed the following system software: Driver software for the installed RAID or SCSI adapter(s)
  • Page 31 If the system is connected to a network, obtain and record the following information for your system from your network administrator: Computer name: Workgroup name (if the system will be part of a workgroup): Domain name (if the system will be part of a Windows NT domain): Security role for your system in the Windows NT domain -- primary domain...

  • Page 32: Starting Operating System Setup

    IP addresses for your network’s Windows Internet Name Service (WINS) servers, if any: The Windows NT delivery media contain software and drivers for both Reduced Instruction Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution files, make sure you install them from the \ 386 directory (the Intel software directory) on the delivery media.
  • Page 33 The first time you start the system, it boots to a Microsoft End User License Agreement (EULA) screen. After reading and accepting the terms of the agreement, follow the instructions to continue operating system Setup. Take the default settings provided by Setup, except as noted in the following text.

  • Page 34: Finishing System Software Setup

    Create backup diskettes of device driver software and other system software products. Get the latest driver and other system software from the World Wide Web. Learn about Intergraph Computer Systems customer support. You should take advantage of the tools provided by InterSite Welcome to ensure that your system is fully ready for use.

  • Page 35: Installing Option Pack Software

    See Version Manager Help for information on creating system software backup diskettes. Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and updated drivers.

  • Page 37: Configuring The System

    Configuring the System Follow the instructions in this chapter to configure your InterServe 80 SL Rack Mount for use. This chapter covers items required for basic operation. Configuring the Video Display....................28 Changing the Default Video Display Driver ............. 28 Correcting Video Display Problems................

  • Page 38: Configuring The Video Display

    Changing the Default Video Display Driver After configuring the video display and restarting the system, you should configure the system to use the Intergraph video display driver by default. To change the default video display driver: Open System in the Windows NT Control Panel. The System dialog displays.

  • Page 39: Configuring Raid Disk Drives

    A multi-sync monitor is selected, but a graphics display device with different video timings (such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously. The monitor selection is inappropriate for the monitor connected to the system. Select a new monitor.
  • Page 40 ID means the identification number of the drive in the slot. NOTE When the standard disk drives are configured by Intergraph Computer Systems (as described below), they assume the ID number of the internal disk section slot. The disk drive section is connected to the RAID controller by internal SCSI cables.
  • Page 41 SCSI ID 0 Slot 0 SCSI ID 1 Slot 1 ADP 0 SCSI ID 2 Slot 2 SCSI ID 4 Slot 4 Slot 3 Disk Label Mylex ID The non-volatile memory and flash EEPROM on the RAID controller board stores the configuration data.

  • Page 42: Resetting To The Default Raid Configuration

    The default RAID configuration for the three standard RAID drives is as follows: RAID level 5, write-through write policy Cached I/O policy Two disk drives spin up every six seconds Ultra SCSI enabled Resetting to the Default RAID Configuration If you modify the RAID configuration, and want to return to the default settings, use the following procedure.

  • Page 43: Configuring Non-Raid Disk Drives

    Configuring Non-RAID Disk Drives NOTE This section only applies to systems that use non-RAID disk drives. The InterServe 80 SL Rack Mount system contains three main non-RAID hardware components: A disk drive section Up to four non-RAID disk drives One SCSI controller (also known as an adapter) The standard non-RAID hardware is pre-configured by Intergraph Computer Systems before shipment.

  • Page 44: Ensuring Correct Pc Card Support And Operation

    Ensuring Correct PC Card Support and Operation The optional PC Card adapter is used with devices based on standards developed by the Personal Computer Memory Card International Association (PCMCIA). Windows NT provides support for PC Card devices. See the operating system documentation and Help for more information on PC Card device support.

  • Page 45: Configuring Networking

    Go to Devices/Modems in the Control Panel, and use the Modem Wizard to auto-detect the PC Card modem. Follow the directions displayed to select the proper driver software for the PC Card modem. Configuring Networking The network adapter in your system was installed before shipment. You must configure the operating system to use the network adapter.

  • Page 46: Changing Virtual Memory Settings

    Click No to continue with other tasks and use the new settings the next time you restart the system. Configuring the Symbios SCSI Adapter If your InterServe 80 SL Rack Mount system is equipped with an optional Symbios SCSI adapter, you may need to use the SCSI Configuration Utility to configure the operation of...

  • Page 47: Using The Scsi Configuration Utility

    Change the SCSI adapter parameters on a per-device basis under the following conditions: If you are advised to do so by Intergraph Computer Systems technical support or instructed to do so by the vendor documentation supplied with the SCSI device.

  • Page 48: Installing And Configuring Lansafe Ups Software

    Click Restart and then click OK. The system restarts and the MS-DOS Startup Menu displays. Select SCSI Configuration Utility and press ENTER From the main menu, select the SCSI host adapter that you want to configure and press . One single-channel SYM8751 SCSI host adapter is listed. ENTER From the Utilities menu, select Device Selections and press ENTER...

  • Page 49: Installing And Configuring Intersite Server Monitor

    If you ordered the InterSite Server Monitor option for server monitoring capability, your InterServe 80 SL Rack Mount has an installed InterSite Server Monitor (ISM) card (also called the Emergency Monitor Card, or EMC). For instructions to install and configure the ISM software, and for information on using the ISM with your server, refer to the InterSite Server Monitor documentation included with your system.

  • Page 50: Installing Qfe Update Software

    CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a product, it has been certified against Intergraph Computer Systems hardware as described in the announcement of its availability. If you obtain a Service Pack from any other source, be...

  • Page 51: Operating Notes

    Operating Notes This chapter contains basic information on using the InterServe 80 SL Rack Mount system. Starting and Stopping the System.................... 42 System Power, Startup, and Shutdown..................43 System Power States ....................44 Automatic Shutdown Utility..................44 Drive Status LEDs........................46 Observing Operating Precautions ....................

  • Page 52: Starting And Stopping The System

    Starting and Stopping the System The following figure shows the Power button on the front of the system. Power Button Power LED Reset Button Disk Activity Light After connecting the system to AC power, press the Power button for at least 6 seconds to start the system.

  • Page 53: System Power, Startup, And Shutdown

    System Power, Startup, and Shutdown When you connect the power cord from the InterServe 80 SL Rack Mount to an AC power outlet, auxiliary power is applied to the system. Auxiliary power monitors the Power button on the front of the system. The Power button is on the lower right side of the InterServe 80 SL Rack Mount, just below the floppy disk drive.

  • Page 54: System Power States

    See the online System Introduction delivered with the system for details. NOTE Remember that the InterServe 80 SL Rack Mount is always powered on when it is connected to AC power. One of the power management features is the implementation of power states. The upper LED on the front panel indicates the system’s current power state, as shown in the following table.
  • Page 55 Starting the Automatic Shutdown Utility Use one of the following methods to start the Automatic Shutdown Utility: Double-click the Automatic Shutdown Utility icon in the taskbar tray. From the operating system Start menu, click Programs, click Automatic Shutdown Utility, and then click Automatic Shutdown Utility. While the system is running, momentarily press the Standby button.

  • Page 56: Drive Status Leds

    In addition to the above shutdown options, the Automatic Shutdown Utility provides the following features: Force All Processes to terminate: Terminates all programs if checked. If this option is not checked, the system displays an End Task dialog for each process that may still be running.

  • Page 57: Observing Operating Precautions

    Observing Operating Precautions Observe the following precautions when operating the system: When restarting the system, use the operating system controls instead of turning the power switch off and on. Use the power switch only when instructed, or as the last alternative for restarting the system.
  • Page 58 Some keyboard keys have special functions, as follows: Function Usually assigned to an application-specific function; often used to exit. Depending on the application in use, prints the displayed screen to a printer. PRINT SCRN Prevents the screen from scrolling. SCROLL LOCK Temporarily suspends screen scrolling or some operations.

  • Page 59: Using The Mouse

    Using the Mouse The system’s mouse is a PS/2-compatible tracking device that controls the movement and positioning of the pointer (or cursor) displayed on the screen in a graphical display environment. The basic techniques for using the mouse are as follows: Action Description Point...

  • Page 60: Using The Cd-Rom Drive

    Using InterSite Programs InterServe 80 SL Rack Mount systems ship with the following InterSite programs: InterSite Version Manager is a tool for creating system software backup diskettes, and for updating device drivers and other system software products installed on the system.

  • Page 61: Using Hardware Security Features

    Using Hardware Security Features The InterServe 80 SL Rack Mount provides you with several security features designed to help prevent unauthorized tampering with the internal components. A tamper-indicating Intergraph Computer Systems Factory Quality Seal is affixed to the base unit, overlapping the top cover and the back of the unit.

  • Page 62: Cleaning The System

    Pointing or tracking device Additional technical information about the system is included in the System Reference document. If the system came with an Intergraph rack, refer to the documentation delivered with the rack and other rack-mounting equipment for information and safety precautions...

  • Page 63: Configuring The Bios

    Configuring the BIOS The BIOS Setup program is used to configure the system’s basic input/output system (BIOS). The BIOS is used to configure the system board and CPU, and to provide hardware information to the operating system. For the system to run properly, run BIOS Setup after you make a hardware change to the system.

  • Page 64: Starting Bios Setup

    Starting BIOS Setup To start BIOS Setup: Restart the system. An Intergraph Computer Systems logo displays. Press 2 to start BIOS Setup. NOTE You can only start BIOS Setup during the boot sequence. NOTE You can set a password to prevent unauthorized users fro m accessing BIOS Setup. See “Features Screen”...

  • Page 65: Info Screen

    Info Screen The Info screen lists your system configuration information, as shown in the following figure. To access the Info screen, use the arrow keys to highlight Info on the BIOS Setup main menu. The information on this screen is determined by your system configuration, and cannot be changed manually.

  • Page 66: System Time

    To move between the parameters, use the up and down arrow keys. System Time To set the system time, use the key to move the prompt and select a field (hours, minutes, or seconds). Use the plus key (+) to increase the number; use the minus key (-) to decrease the number.

  • Page 67: Primary Master, Primary Slave, Secondary Master, Secondary Slave

    Primary Master, Primary Slave, Secondary Master, Secondary Slave These options control the parameters for Integrated Device Electronic (IDE) drives. The default settings are Auto for Primary and Secondary Master, and None for Primary and Secondary Slave. If you are setting up a SCSI hard disk, set the IDE Device parameters to None (see your SCSI card manual for more details).

  • Page 68: Large Disk Access Mode

    Multi-Sector Transfers This setting determines the number of sectors per block for multiple sector transfers. The default setting is Auto. Other settings are: Disabled, 2 Sectors, 4 Sectors, 6 Sectors, 8 Sectors and 16 Sectors. LBA Mode Control Enabling this setting causes Logical Block Addressing (LBA) to be used in place of Cylinders, Heads and Sectors.

  • Page 69: Advanced Screen

    Advanced Screen Use the Advanced screen to configure system devices. Use the left and right arrow keys to highlight Advanced on the BIOS Setup main menu. The Advanced screen displays as shown in the following figure. Plug & Play O/S When set to Yes, this setting allows your system to work with a Plug and Play operating system, such as Windows 95.

  • Page 70: Ps/2 Mouse

    PCI/PnP ISA UMB Region Exclusion This setting reserves specific upper memory blocks for use by ISA devices. Press the up or down arrow keys to highlight the memory block, and then use the plus or minus keys to reserve it. PCI/PnP IRQ Exclusion This setting reserves specific IRQs for use by ISA devices.

  • Page 71: Integrated Pci Ide

    Parallel Port This setting configures the operation of the parallel port. Select Disable (to disable the selected port), Enable (to allow user configuration of the selected port), Auto (to enable BIOS or OS configuration) or OS Controlled (to allow the operating system to manage the port configuration).

  • Page 72: Ac Interrupt State

    ECC setting. The BIOS default setting is Non-Parity. NOTE Intergraph ships InterServe 80 SL system s with ECC memory installed, and with the DRAM Type BIOS parameter set to ECC. If you flash the BIOS or restore the default settings, you...

  • Page 73: Features Screen

    Features Screen The Features Screen allows you to configure the boot configuration, power management functions and the security of the system. Use the left and right arrow keys to highlight Features on the BIOS Setup main menu. The Features screen displays as shown in the following figure.
  • Page 74 Event Logging When Enabled, this setting allows logging of DMI events. The default setting is Enabled. ECC Event Logging When Enabled, this setting allows logging of Error Checking and Correction (ECC) events. The default setting is Enabled. View DMI Event Log Highlight this setting and press to view the contents of the DMI event log.

  • Page 75: Multiboot

    Multiboot Use this option to display additional setup menus to configure system boot devices. Press to display the multiboot submenu. This submenu provides the following options: ENTER Hard Drive This setting tells the system to boot from the system’s hard disk drive only. NOTE In non-RAID systems, the Hard Drive setting displays up to four drives.

  • Page 76: Security

    power but allows greatest system performance. To alter these settings, choose Customized. To turn off power management, choose Disabled. The default setting is Customized. NOTE Before you can change the following settings, you must set the Power Savings mode to Customized.
  • Page 77 Set Supervisor Password This setting controls access to the BIOS Setup utility. Press to display the Supervisor ENTER Password submenu. Type the password, and press . Retype the password and press ENTER again. The password may be disabled by setting the new password to nothing (pressing ENTER key without first typing a password).

  • Page 78: Exit Screen

    Exit Screen When you finish configuring the BIOS, use the left and right arrow keys to highlight the Exit option on the BIOS Setup main menu. The Exit screen displays as shown in the following figure. Choose one of the following exit options. To move between the Exit options, use the up and down arrow keys: Exit Saving Changes Saves the changes you have made, exits the BIOS, and restarts...

  • Page 79: Updating The System Bios

    The system’s BIOS can be reprogrammed using a BIOS file. You can update the BIOS by following the steps below: After loading the appropriate BIOS file from Intergraph’s online services, extract it to a bootable MS-DOS 6.x diskette. Reboot your system with the MS-DOS 6.x diskette in the system’s floppy disk drive. To...

  • Page 81: Troubleshooting

    Troubleshooting Use this chapter to identify and resolve common system problems of the base unit. Checking the System ......................72 System Power........................72 System Boot ........................73 Video ..........................78 Network..........................76 Peripheral Drive Errors ....................77 Miscellaneous Hardware ....................77...

  • Page 82: Checking The System

    RAID disk arrays, RAID disk drives, or other connected peripheral devices. If you cannot resolve the problem or if the instructions direct you to the Intergraph Computer Systems Customer Response Center, call 1-800-633-7248. See the Preface of this document for other information about contacting Intergraph Computer Systems.

  • Page 83: System Boot

    System Boot Does not boot from the expected boot device: Reason Solution Operating system not on the system drive. Install the operating system as described in Chapter 7. IDE hard disk drive is connected to IDE BIOS cannot boot from a SCSI hard disk controller.
  • Page 84 Message Explanation and Solution CMOS Shutdown Register Read/Write Error The shutdown register for CMOS RAM failed. Call the Customer Response Center. Cache Error/External Cache Bad The external cache is faulty. Call the Customer Response Center. Does not boot from drive A: (floppy disk drive) or other expected boot device: Reason Solution Corrupt boot disk, or boot disk does not have...
  • Page 85 Reason Solution Some viruses cause the system to not Run a virus scan program that checks the recognize hard disk drives. Master Boot Record. Clear any viruses detected by the program. CD-ROM drive is not recognized: Reason Solution CD-ROM drive power cable not attached. Open the base unit and ensure power cable is properly attached.

  • Page 86: Video

    Video System powered on, but screen remains blank: Reason Solution Monitor not powered on. Turn on power to the monitor. Monitor power cord not connected. Connect monitor power cord to AC outlet and monitor. Video cable not properly installed. Ensure video cable is connected to monitor and system video out connector.

  • Page 87: Peripheral Drive Errors

    Peripheral Drive Errors CD-ROM drive LED does not light when system power is on: Reason Solution CD-ROM drive power cable or data cable Open the base unit and ensure power cable not attached. and data cable are properly attached. See the System Reference.
  • Page 88 DMA bus timeout message displays: Reason Solution Failure in DMA bus logic has occurred. Call the Customer Response Center. “Invalid configuration information for SLOT XX” message displays: Reason Solution System is not properly configured to Use BIOS Setup to reserve system resources recognize the new ISA option card.

  • Page 89: Reinstalling System Software

    Follow the instructions in this chapter only if you need to reinstall the operating system and associated system software on your InterServe 80 SL Rack Mount. Before you reinstall the software, ensure that you read and understand this entire chapter.

  • Page 90: Before You Begin

    CD-ROM. Driver software is routinely improved and updated. Use InterSite Version Manager, or visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and updated drivers. Review the Late-Breaking News document delivered with your system for any additional tasks...

  • Page 91: System Software Products

    The following table lists drivers and other system software products typically installed on InterServe 80 SL Rack Mount systems. If a system software product is not listed, but installed on your system, the product is available from an operating system software CD-ROM, or is delivered with an option card or additional peripheral device.

  • Page 92: Installing Windows Nt Server 4.0

    Product Description Delivery Method InterSite Version Manager Version Manager and CD-ROM VERMANAGER InterSite Watchdog Version Manager and CD-ROM WATCHDOG InterSite Welcome Version Manager and CD-ROM WELCOME NOTE Depending on system configuration, the MYLEXPCIDRV and SYMSCSI software products may both be installed on a single system, or only the MYLEXPCIDRV or the SYMSCSI software product may be installed on the system.

  • Page 93: Installing The Ess Maestro-2 Pci Sound Adapter Driver

    Install drivers (including those for video and sound) and other system software from backup diskettes. System software on backup diskette is usually more current than system software on the operating system CD-ROM. If your system uses the Mylex RAID controller, follow the installation and configuration instructions in the file for the Mylex RAID product.

  • Page 94: Configuring Ide/Atapi Bus Mastering

    Service Pack fixes are also available on the Microsoft Web site. CAUTION If Intergraph Computer Systems provides a Service Pack through its online services or with a product or system, it has been certified against Intergraph Computer Systems hardware as described in the announcement of its availability.
  • Page 95 If you see this message, do the following: Complete the installation of the Windows NT Option Pack. Reinstall Windows NT Service Pack 4.

  • Page 97: Returned Goods Authorization (Rga) Form

    Phone Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.
  • Page 98 Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit.
  • Page 99 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...

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