Intergraph InterServe 80 System Setup

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InterServe 80
System Setup
December 1997
DHA025010

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  • Page 1 InterServe 80 System Setup December 1997 DHA025010...
  • Page 2 The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of the license. No responsibility is assumed by Intergraph Computer Systems for the use or reliability of software on equipment that is not supplied by Intergraph Computer Systems or its affiliated companies.
  • Page 3 FCC/DOC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy.
  • Page 5: Table Of Contents

    Learning About System Ergonomics ................xi Finding Intergraph on the Internet ................xi Getting Telephone Support ..................xi Using the Intergraph Bulletin Board Service ............... xii Using the Intergraph FAXLink .................. xiii 1 Setting Up the Hardware ..................1 Unpacking the System....................2 Placing System Components ..................
  • Page 6 Configuring the RAID Disk Array ................24 Basic RAID Hardware Information ..............24 Standard RAID Disk Drives Configuration ............25 Additional RAID Disk Drives Configuration..........28 Configuring the IntelliMouse ..................28 Configuring Networking ....................29 Adjusting Sound Quality....................29 Reassigning Hard Disk Drive Letters ................29 Changing Virtual Memory Settings ................30 Configuring SCSI Peripherals ..................31 SCSI Configuration Utility Guidelines ............31 Using the SCSI Configuration Utility .............31...
  • Page 7 Default Menu......................55 Original......................56 Optimal ......................56 Fail-safe ......................56 Reprogramming the BIOS................... 57 Assigning System Resources for Option Cards ............59 Changing the System Boot Sequence................59 Summary of Default and Fail-Safe Settings ..............60 6 Troubleshooting...................... 65 Checking the System....................
  • Page 8 viii...
  • Page 9: Preface

    Preface InterServe 80 System Setup describes setting up and configuring your InterServe 80 system for use. This document also provides information on operating the system, troubleshooting, and reinstalling system software. About This Document InterServe 80 System Setup is organized as follows: Chapter 1, “Setting Up the Hardware,”...
  • Page 10: Finding Operating System Information

    System features System controls and connections Intergraph customer support To view the System Introduction, select System Introduction in the Intergraph Computer Systems Welcome dialog. You can also view the System Introduction by opening the file in the directory on your system. System...
  • Page 11: Learning About System Ergonomics

    USENET newsgroup comp.sys.intergraph. Anything posted to that group or sent to comp-sys-intergraph@ingr.com is emailed to all subscribers. Incoming messages are also posted to the newsgroup. You can subscribe to the ICF via Intergraph Online. Getting Telephone Support If you experience problems with your Intergraph product, or have questions about the information in this document, you can contact Intergraph for help.
  • Page 12: Using The Intergraph Bulletin Board Service

    A brief description of the question or problem. Using the Intergraph Bulletin Board Service Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an electronic forum for Intergraph customers to exchange information with Intergraph's technical and marketing staff, and with other Intergraph customers.
  • Page 13: Using The Intergraph Faxlink

    System Operator (Sysop) at 1-205-730-1413. Using the Intergraph FAXLink Use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. From a touch-tone phone or fax machine phone: Call 1-800-240-4300 to get new user instructions, an index listing of available documents, and an overview of the categories of available information.
  • Page 15: Setting Up The Hardware

    1 Setting Up the Hardware Follow the instructions in this chapter to set up the hardware for your InterServe 80. Unpacking the System....................2 Placing System Components ..................2 Setting Up the System....................3 Connecting an External SCSI Device ................5 SCSI Cable Length Guidelines ................
  • Page 16: Unpacking The System

    Windows NT Server 4.0 operating system software (CD-ROM and diskettes) and documentation Intergraph Computer Systems system software for Windows NT (diskettes) If you ordered a monitor from Intergraph Computer Systems, its carton contains the following: Monitor and power cord Video cable...
  • Page 17: Setting Up The System

    Avoid exposing the system to high levels of dust, smoke, or moisture. Maintain a temperature range of 10 C to 26 C (50 F to 80 F); the optimum operating temperature is 21 C (70 F). Maintain a humidity range from 20 percent to 80 percent (non-condensing); the optimum humidity level is 50 percent.
  • Page 18 External SCSI device SCSI port WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph Computer Systems cables are designed to reduce the amount of EMI produced by the system.
  • Page 19: Connecting An External Scsi Device

    You may want to connect an external SCSI device, such as a hard disk or tape drive, to the system. The InterServe 80 features a standard external Ultra SCSI port. An additional external Wide Ultra SCSI port is optional. Ultra SCSI provides a maximum data transfer rate of 20 MB per second and Wide Ultra SCSI provides a maximum data transfer rate of 40 MB per second.
  • Page 20: Scsi Cable Quality Guidelines

    SCSI Cable Quality Guidelines To ensure data integrity and optimum performance, do the following: Use only Intergraph Computer Systems SCSI cables. Cables from other vendors may not provide adequate shielding. Use the shortest cables possible to connect SCSI devices to the system and to each other.
  • Page 21: What's Next

    Refer to “Configuring SCSI Peripherals” in Chapter 3 for more information. What’s Next? Intergraph Computer Systems installs the operating system through Phase I of the process. From here, you can do either of the following: Continue the installation. See Chapter 2, “Setting Up the Software,” for instructions on setting up the operating system and associated system software.
  • Page 23: Setting Up The Software

    Follow the instructions in this chapter to set up the operating system and associated system software for your InterServe 80. Intergraph Computer Systems installs the operating system through Phase I of the process. From here, you can do one of the following: Continue the installation, as described in this chapter.
  • Page 24: Preparing For Setup

    Help for information on partitioning and formatting disk drives. Pre-Installed Software The operating system and associated system software is pre-installed on the system’s hard disk. Intergraph Computer Systems installed the following system software: Driver software for the on-board SCSI adapter Driver software for the on-board network adapter...
  • Page 25 If the system is connected to a network, obtain and record the following information from your network administrator: Computer name for your system: __________________________________ Workgroup name (if the system will be part of a workgroup): __________________________________ Domain name (if the system will be part of a Windows NT domain): __________________________________ Security role for your system in the...
  • Page 26: Setting Up The Operating System Software

    The Windows NT delivery media contain software and drivers for both Reduced Instruction Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution files, make sure you install them from the \ 386 directory (the Intel software directory) on the delivery media.
  • Page 27: Using The Welcome Dialog Box

    Select the \ 386 directory if you are prompted for the location of Windows NT Setup files, such as those for installing network or video display adapter drivers. After you configure the video display, the sound processor, and networking, you can set up a user account and join a workgroup or domain.
  • Page 28: Creating Backup Diskettes

    NOTE Intergraph Computer Systems recommends that you take advantage of the information and utility features of the Welcome dialog. Creating Backup Diskettes Click the Version Manager tab and then click the Version Manager button to run InterSite Version Manager. You can use the Version Manager to create backup diskettes for drivers and other system software products already installed on the system.
  • Page 29: Creating An Emergency Repair Disk

    See Version Manager Help for information on creating Intergraph Computer Systems system software and other diskettes. Check the Intergraph Computer Systems site on the World Wide Web as well as vendor sites or bulletin boards for new and updated drivers.
  • Page 30: Finding Customer Support Information

    You can also view the System Introduction by opening the NOTE file in the SYSINTRO directory. You may want to link the file to a Shortcut to make it easy SYSINTRO to display. See Windows NT Help for details on creating a Shortcut. Finding Customer Support Information Click the Support tab for information on contacting Customer Support.
  • Page 31: About Intersite

    About InterSite Click the InterSite button on the Welcome dialog to display InterSite Manager. InterSite Manager is a common starting point for all InterSite software products installed on your system. These include Watchdog, Hardware Monitor, DMI (Desktop Management Interface), and the ECC Memory Monitoring Utility. Using InterSite Watchdog InterSite Watchdog is a system monitoring product with remote monitoring capabilities.
  • Page 32 If the system cannot be reached, Watchdog reports this fact to the event list in the Watchdog window on your system. You can configure Watchdog to take certain actions depending on the time and the type of event it detects in the event log. For example, you can configure Watchdog to play a .WAV file if it detects an informational error, and to send you email if it cannot monitor the system.
  • Page 33: What's Next

    Using DMI Console The Desktop Management Interface (DMI) is a technology standard that enables the effective management of personal computers (PCs). The InterSite DMI Console is software that provides easy-to-use access to the information embedded in a DMI-enabled PC. The InterSite DMI Console gives easy access to the server’s status and configuration information through a window containing a graphical information tree view pane, a service provider component information pane, and a message pane.
  • Page 35: Configuring The System

    3 Configuring the System Follow the instructions in this chapter to configure your InterServe 80 for use. This chapter covers items required for basic operation. Configuring the Video Display Driver................. 22 Using the Display Properties Dialog Box............22 Correcting Video Display Problems............... 22 Installing MegaRAID Power Console Software............
  • Page 36: Configuring The Video Display Driver

    Configuring the Video Display Driver The first time you start the system, your monitor displays at 1024 x 768 screen resolution. For the system to use the installed video adapter at other display resolutions, you must configure the video display driver as described in the video adapter documentation, included with the system.
  • Page 37: Installing Megaraid Power Console Software

    Try using different video display settings. A multi-sync monitor is selected, but a monitor with different video timing (such as an Intergraph InterVue monitor) is connected to the system. Select the monitor that is connected to the system. The monitor selection is inappropriate for the multi-sync monitor attached to the system.
  • Page 38: Configuring The Raid Disk Array

    RAID hardware. Basic RAID Hardware Information If your InterServe 80 comes with the RAID option, the system contains a RAID controller (also known as adapter), three disk drives cabled to the controller, and RAID software. The system has five drive bays available for disk drives, as shown in the following figure.
  • Page 39: Standard Raid Disk Drives Configuration

    Bay 5 Bay 4 Bay 3 Bay 2 Bay 1 For technical information about the system board, refer to the online System Reference delivered with the system. For technical information on the RAID controller, refer to the InterRAID documentation. Standard RAID Disk Drives Configuration The standard configuration includes three RAID disk drives and one RAID controller.
  • Page 40 The following figure shows the disk drive bays, with their attached controller (ADP), and the channel (CH) and SCSI ID (ID) designations. Note the difference between a system with 1.0-inch drives and 1.6-inch drives. The standard disk drives are installed in the bays as shown by the shaded slots.
  • Page 41 When using MegaRAID BIOS or Power Console, the program identifies the drives as Ax-N. Ax represents the logical drive (the array of disks, or the disk array) of the cabinet that the drives are a part of, and N represents the disk drive number within the logical drive. NOTE For detailed information about using the MegaRAID BIOS or Power Console, refer to the InterRAID documentation.
  • Page 42: Additional Raid Disk Drives Configuration

    7. Under Objects/Adapter/Ultra SCSI, ensure the Ultra SCSI is enabled. 8. Restart the system. Additional RAID Disk Drives Configuration If your system was shipped with more than three RAID drives, then the extra drives are unformatted. Before you can use them, the additional RAID drives must be formatted and configured using the MegaRAID BIOS or Power Console.
  • Page 43: Configuring Networking

    Configuring Networking The system is equipped with an on-board Ethernet network adapter. Before you configure networking, ensure that the system is connected to the network. If you did not install networking during Setup, you must install the network adapter driver from a backup diskette to enable network operation.
  • Page 44: Changing Virtual Memory Settings

    NOTE If you select the current drive or an otherwise locked drive, you must restart the system to complete the drive letter reassignment. 4. Select a new drive letter to assign to the hard disk drive from the list. Click OK, and then click Yes to continue.
  • Page 45: Configuring Scsi Peripherals

    You may need to use the SCSI Configuration Utility, delivered on the SYSUTIL diskette, to configure your SCSI peripherals under certain conditions. This software is also available from the Intergraph Bulletin Board Service (IBBS) or Intergraph Online. See the Preface of this document for details.
  • Page 46: Getting Operating System Updates

    Service Packs from the Microsoft World Wide Web and FTP sites free of charge. CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph Computer Systems hardware as described in the announcement of its availability.
  • Page 47: Operating Notes

    4 Operating Notes This chapter contains important, basic information on using the InterServe 80. See the online System Introduction delivered with the system for details on features and functions. Moving the System ......................34 Opening and Closing the Door ................... 35 System Power, Startup, and Shutdown ................
  • Page 48: Moving The System

    Moving the System CAUTION Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand hold when moving the system. Equipment damage and personal injury can result. Do not lift here! Do not lift here!
  • Page 49: Opening And Closing The Door

    Lift Here System Power, Startup, and Shutdown When you connect the power cord from the InterServe 80 to an AC power outlet, auxiliary power is applied to the system. This auxiliary power is available for the system to monitor, among other things, the Standby button. After connecting the system to AC power, press the Standby button momentarily to start the system.
  • Page 50: Using The Standby Button

    Using the Standby Button The Standby button is on the front left side of the InterServe 80, just below the external drive bay. Open the door to access the Standby button. Standby Button Although the Standby button affects system power management, it is not a traditional “on or...
  • Page 51: System Power States

    Standby button for four seconds. System Power States The advanced power management features of the InterServe 80 help you save energy and prolong system life. These features also provide for future functionality, such as remote system wake up. See the online System Introduction delivered with the system for details.
  • Page 52: Automatic Shutdown Utility

    Automatic Shutdown Utility The Automatic Shutdown Utility allows you to select among various shutdown options. This utility provides additional options over the standard shutdown options available from the operating system Start menu. Starting the Automatic Shutdown Utility Use one of the following methods to start the Automatic Shutdown Utility: Double-click the Automatic Shutdown Utility icon in the taskbar tray.
  • Page 53: Using The Automatic Shutdown Utility

    The default value is 10 seconds and can be as many as 30 seconds. Intergraph recommends you do not set the value below 5 seconds, to ensure that you have time to stop system shutdown if needed. Press Enter or click the Stop Shutdown button to stop the countdown timer.
  • Page 54: Serial And Model Numbers

    Serial and Model Numbers The serial number of the InterServe 80 is on a permanent label affixed under the top cover at the front left of the chassis. The model number is on a permanent label affixed on the back panel near the top.
  • Page 55: Configuring The Bios

    FLASHPROG). Use the information in this chapter if you want to configure system operation by changing the BIOS settings, or by updating the BIOS to take advantage of enhancements provided by Intergraph Computer Systems. Overview ........................42 Starting AMIBIOS Setup .................... 42 Using AMIBIOS Setup....................
  • Page 56: Overview

    AMIBIOS (C) 1997 American Megatrends Inc., (C) 1997 Intergraph Corporation (841xx) For a summary list of all the parameters and their settings, refer to the section “Summary of Default and Fail-Safe Settings” at the end of this chapter.
  • Page 57: Using Amibios Setup

    While using AMIBIOS Setup, remember these tips: To access Help, press . The Keystroke/Mouse Convention list displays, which explains how to select Setup menu items with the mouse pointer and with keys. Press any key to close the list and return to AMIBIOS Setup. To change a parameter’s value, move the pointer to a parameter and click the mouse button.
  • Page 58 3. Select each of the following parameters and enter the appropriate values. For more information, see the documentation included with the device. Parameter Description Cylinders Heads Write Precompensation Landing Zone Sectors 4. When complete, press or click the close box at the upper left corner of the window. Date/Time Select the Date/Time icon to display the current system date and time values.
  • Page 59: Advanced

    3. Press to accept the change, or click the close icon in the upper left corner of the ENTER floppy disk drive configuration menu. Advanced The Advanced Setup menu allows you to change details of the system’s operation. Each parameter included in the Advanced Setup menu is described below. 1st - 4th Boot Device (Supervisor) These parameters specify the device sequence for system boot up.
  • Page 60 System Keyboard This parameter enables or disables BIOS keyboard testing. Acceptable values are Absent and Present. If Present (default) is selected, the BIOS tests for the keyboard when the system boots and provides an error message if the keyboard is not present. If Absent is selected, the BIOS does not test for the presence of a keyboard.
  • Page 61 Enabled by default. Use Disabled if a patch not certified by Intergraph Computer Systems is applied and problems occur. This parameter can be modified only by the Supervisor.
  • Page 62: Chipset

    Chipset The Chipset Setup menu contains the parameters that affect the functionality of some hardware components. On-Board SCSI Controller (Supervisor) When set to Enabled (default), this parameter activates the on-board, PCI-based SCSI controller. The SCSI controller can be disabled by changing the value to Disabled. This parameter can be modified only by the Supervisor.
  • Page 63 Server Monitor, DMA Select This parameter reserves a DMA for the ISM card. The default is DMA 6, and other options are DMA 0, DMA 1, DMA 3, DMA 5, and DMA 7. Server Monitor, IRQ Select This parameter reserves an IRQ for the ISM card. The default is IRQ 5, and other options are IRQ 7, IRQ 10, IRQ 11, and IRQ 15.
  • Page 64: Pci/Pnp

    VGA Frame Buffer USWC Mode The default for this parameter is Disabled. When enabled, the system performs write combining on VGA write commands. This reduction in the amount of data written to the display improves system performance by reducing the amount of bus traffic. First Type F DMA When set to Enabled, this parameter allows the system to transfer data to an ISA option card at a faster rate than normal.
  • Page 65 PCI 2.1 Latency Compliance When Enabled (default), this parameter sets the system to be PCI 2.1 compliant. PCI Latency Timer (PCI Clocks) This parameter sets the PCI clock latency timing for PCI devices. The default is 40h. PCI VGA Palette Snoop This parameter allows palette data from an installed PCI graphics board to be shared with an installed ISA graphics board.
  • Page 66: Peripheral

    IRQ x Usage This parameter specifies whether a given IRQ is to be reserved for an ISA card, or is free to be assigned to another device by the PnP BIOS. The options are PCI/PnP (default) and ISA. ISA Reserved Memory Size Use this parameter in conjunction with the ISA Reserved Memory Address parameter to allocate a fixed amount of memory for ISA cards that require a specific amount of memory and a set memory location.
  • Page 67 OnBoard Serial Port2 This parameter enables the use of serial port 2 on the system board by selecting a memory address for the port. The values are Disabled, 3E8H, 2F8H, 2E8H, and Auto. The default is Auto. The addresses correlate to a COM port number as defined by the previous serial port table.
  • Page 68: Utility Menu

    Parallel Port DMA Channel This parameter activates when the Parallel Port Mode is set to ECP. You can select a DMA channel for the parallel port when operating in ECP mode. Values for this parameter are None, and CH 1 through CH 7. When the Parallel Port Mode is set to ECP, the default DMA channel is 3.
  • Page 69: Anti-Virus

    NOTE The Advanced Setup menu contains the Password Checking parameter that enables the system to use the password you enter. To enter a password: 1. Select the Password icon from the AMIBIOS Setup Main Menu. The Password menu displays. 2. Type the characters (maximum of six) for the password, and then press ENTER 3.
  • Page 70: Original

    Original Selecting the Original icon loads the last current BIOS values. Use this option as a diagnostic aid if the system is unstable. To load the Original BIOS defaults: 1. Select the Original icon to load the last used BIOS settings. The following message displays: Restore Old Values? 2.
  • Page 71: Reprogramming The Bios

    1. Do one of the following: From the IBBS login, go to Intergraph Product Centers, then Systems and Networking, select File Libraries, and then select Delivered Drivers From the Intergraph Online home page on the Internet, click Drivers and Updates, and follow the links...
  • Page 72 7. At the MS-DOS command prompt, type in the following to run the FLASHPROG product: flash.exe The following messages display, depending on the version of your BIOS. Intergraph flash programming utility Reading 841xx.ROM . Programming flash EPROM Flash EPROM updated.
  • Page 73: Assigning System Resources For Option Cards

    Assigning System Resources for Option Cards Some ISA cards, PnP cards, PC cards (PCMCIA), and non-compliant PCI cards include a configuration diskette that you can use to reserve the system resources required for the board. Other option boards and PC Card devices do not include a diskette, but require that you manually enter the configuration information.
  • Page 74: Summary Of Default And Fail-Safe Settings

    4. In the Setup menu, click Advanced. A list of parameters displays. 5. Click 1st Boot Device. An Options menu displays. 6. Click Floppy. 7. Press , then click Exit and Save. 8. Restart the system. Until the boot sequence is changed, the system will check for a bootable diskette in the floppy disk drive before attempting to boot from the system’s hard disk drive.
  • Page 75 Parameter Optimal Fail-Safe Above 1 MB Memory Test Enabled Disabled Floppy Access Control Read-Write Read-Write IDE Hard Disk Access Control Read-Write Read-Write PS/2 Mouse Support Enabled Enabled System Keyboard Present Present Typematic Rate Fast Fast System Boot Up Num Lock Wait for ‘F1’...
  • Page 76 Parameter Optimal Fail-Safe Fixed Memory Hole Disabled Disabled Generate NMI Upon System Error Enabled Disabled AGP Aperture Size 64MB 64MB VGA Frame Buffer USWC Mode Disabled Disabled First Type F DMA Disabled Disabled First Type F DMA Channel Second Type F DMA Disabled Disabled Second Type F DMA Channel...
  • Page 77 Parameter Optimal Fail-Safe Transmitter Polarity Onboard Parallel Port Auto Auto Parallel Port Mode Normal Normal EPP Version Parallel Port IRQ Parallel Port DMA Channel Onboard IDE Primary Disabled Security Menu Parameter Optimal Fail-Safe Supervisor User Virus Detect Utility Menu Parameter Optimal Fail-Safe Language...
  • Page 79: Troubleshooting

    6 Troubleshooting Use this chapter to identify and resolve common system problems of the base unit. Checking the System....................66 System Power......................67 System Boot........................ 67 Sound ......................... 70 Video Display ......................71 Miscellaneous Hardware ..................... 71 Network........................72...
  • Page 80: Checking The System

    If these tips do not help resolve your problem, refer to the following sections for more detailed troubleshooting. If you cannot resolve the problem or if the instructions direct you to call the Intergraph Computer Systems Customer Response Center, call 1-800-633-7248. See the Preface of this document for other information about contacting Intergraph Computer Systems.
  • Page 81: System Power

    System Power ERROR - Fails to power on. Reason Solution Power cord not connected properly. Verify that the power cord is properly connected to the power receptacle. Power not available at the outlet. Verify power to the outlet has not been interrupted.
  • Page 82 ERROR - Series of beeps and error messages display. Message Explanation and Solution Base 64 KB Memory Error Memory failure in the first 64 KB. Remove and reinstall the DIMM(s). If error persists, replace the DIMM(s). Timer Not Operational Memory failure in the first 64 KB, or Timer 1 on the system board is not functioning.
  • Page 83 ERROR - System hard disk drive not recognized. Reason Solution Hard disk drive power cable not attached. Open the case and ensure power cable is properly attached. See the online System Reference. Hard disk drive SCSI cable not attached. Open the case. Ensure the SCSI cable is properly attached at both ends.
  • Page 84: Sound

    ERROR - Total amount of memory does not display. Reason Solution Faulty DIMM(s). Identify faulty DIMM(s) by swapping DIMM(s) until the faulty one is found. See the online System Reference. DIMM(s) not properly seated into socket(s). Ensure DIMM(s) are properly installed. See the online System Reference.
  • Page 85: Video Display

    Video Display ERROR - System powered on, but screen remains blank. Reason Solution Monitor not powered on. Turn on power to the monitor. Monitor power cord not connected. Connect monitor power cord to AC outlet and monitor. Video cable not properly installed. Ensure video cable is connected to monitor and system video out connector.
  • Page 86: Network

    Network ERROR - Cannot connect to other systems on LAN. Reason Solution Ethernet cable disconnected. Reconnect Ethernet cable and ensure proper connection. If cable is properly connected, notify your System Administrator. Incorrect software configuration. Notify your System Administrator. ERROR - Cannot plot to network plotter on LAN. Reason Solution Ethernet cable disconnected.
  • Page 87: Reinstalling System Software

    7 Reinstalling System Software Follow the instructions in this appendix if you need to reinstall the operating system and associated system software on your InterServe 80. Before you reinstall the software, ensure that you read and understand the entire chapter.
  • Page 88: Before You Begin

    The following table lists drivers and other system software products typically installed on InterServe 80 systems. If a system software product is not listed, but installed on your system, the product is available from an operating system software CD-ROM, or is delivered with an expansion board or additional peripheral device.
  • Page 89 InterSite Desktop Manager Interface Version Manager and diskette ECCMEMTD2000 InterSite ECC Memory Diagnostic Version Manager and diskette FLASHPROG Flash Program Utility IBBS and Intergraph Online HWMON_TD2000 InterSite Hardware Monitor Version Manager and diskette IKONPCIDRV IKON Parallel Port Driver Vendor diskette...
  • Page 90: Installing Windows Nt Server 4.0

    Installing Windows NT Server 4.0 Follow the instructions in Start Here to install Windows NT. CAUTION If your system is equipped with internal RAID or an external RAID disk array, and your system drive is part of the RAID set, you must select the RAID level and configure the RAID before you start Windows NT Setup and install Windows NT Server.
  • Page 91: Configuring The Sound Driver

    Install the latest Windows NT Service Pack from CD-ROM to update the operating system. See “Getting Operating System Updates” later in this chapter. Do the following after you install the Windows NT Service Pack: If you created a Quick-Fix Engineering (QFE) backup diskette from Version Manager during any previous initial system configuration, install the QFE update software.
  • Page 92: Configuring Ide/Atapi Bus Mastering

    Service Packs from the Microsoft World Wide Web and FTP sites free of charge. CAUTION If Intergraph Computer Systems provides a Service Pack through its online services or with a product or system, it has been certified against Intergraph Computer Systems hardware as described in the announcement of its availability.
  • Page 93: Using System Resources

    8 Using System Resources This chapter provides information about option cards, interrupt requests (IRQs), and the basic input/output system (BIOS). This information is useful for installing various types of cards into the system. Option Cards....................... 80 Interrupt Requests ....................... 80 BIOS Parameters......................
  • Page 94: Option Cards

    Option Cards Note the following about PCI, ISA, and PnP option cards. PCI: The system’s PCI expansion slots comply with the PCI 2.1 specification. Devices that comply with the PCI 2.1 specification are fully plug-and-play. You do not have to configure them after installation.
  • Page 95: Bios Parameters

    4. Select the port you want to disable (OnBoard Serial Port 1, OnBoard Serial Port 2, or OnBoard Parallel Port). 5. Change the value of the setting to Disabled. 6. Save the changes and exit from AMIBIOS Setup. BIOS Parameters The system uses the AMIBIOS Setup program, which lets you customize the basic input/output system (BIOS) to suit your requirements, and allocate resources for option cards.
  • Page 97: Index

    Index BIOS (Continued) reprogramming, 57 AMIBIOS Setup summary of optimal and fail- Default Menu, 55 safe settings, 60 Help Screen, 43 BIOS parameter Security Menu, 54 1st - 4th Boot Device, 45 Setup Menu, 43 Above 1 MB Memory Test, 45 Advanced, 45 AGP Aperature Size, 49 Chipset, 48...
  • Page 98 BIOS parameter (Continued) BIOS parameter (Continued) ISA Reserved Memory Size, Server Monitor, IRQ Select, L1 and L2 Cache Mode, 47 Server Monitor, Memory L2 Cache ECC Mode, 47 Select, 49 Memory Data Integrity Mode, System BIOS Cacheable, 47 System Boot Up Num Lock, OnBoard FDC, 52 On-Board IDE, 54 System Keyboard, 46...
  • Page 99 Chassis intrusion alert, 39 Checking the system ECC Memory Monitoring Utility, troubleshooting, 66 Closing Emergency Repair Disk (Windows system door, 35 Complementary Metal-Oxide creating, 15 Semiconductor Random Access Ergonomics, xi Memory (CMOS RAM) Errors BIOS, 42 miscellaneous hardware, 71 Computer information, 10 network, 72 Configuration sound, 70...
  • Page 100 MegaRAID power console information, 11 software, 23 Non-compliant PCI cards IntelliMouse assigning system resources, 59 configuring, 28 IntelliPoint, 28 Intergraph Opening BBS, xii system door, 35 FAXLink, xiii Operating notes, 33 on the Internet, xi Operating system Interrupt requests, 80...
  • Page 101 RAID disk drives Setup files configuration Windows NT, 13 additional, 28 Setup Menu standard, 25 AMIBIOS Setup, 43 RAID hardware information, 24 Shutdown Utility, 38 Reassigning Software hard disk drive letters, 29 setting up, 9 Reinstalling Sound system software, 73 adjusting quality, 29 Reprogramming configuring driver, 77...
  • Page 102 System Introduction document, 15 Virtual memory settings changing, 30 Telephone support, xi Troubleshooting, 65 Welcome dialog checking the system, 66 backup diskettes miscellaneous hardware, 71 creating, 14 network, 72 customer support information, sound, 70 system boot, 67 DMI Console, 19 system power, 67 ECC Memory Monitoring video display, 22, 71...
  • Page 103: Returned Goods Authorization (Rga) Form

    Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.
  • Page 104: Warranty Procedure

    Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. 1. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit.
  • Page 105 Repair Depot RGA No. _______________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. _______________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. _______________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...

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