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Intergraph InterServe 80 SL System Setup

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Download this manual See also: Manual, System Setup
InterServe 80 SL
System Setup
May 1998
DHA028900

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Summary of Contents for Intergraph InterServe 80 SL

  • Page 1 InterServe 80 SL System Setup May 1998 DHA028900...
  • Page 2 Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document. All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

  • Page 3: Table Of Contents

    Ergonomic Information..................... viii Customer Support ....................... ix Hardware and Software Support Services .............. ix World Wide Web ....................ix Intergraph Bulletin Board Service ................. ix FAXLink........................ x Telephone ......................x More Support Options .................... x 1 Setting Up the Hardware ....................1 Unpacking the System ......................
  • Page 4 Configuring Audio......................23 Configuring Networking ....................23 Changing Hard Disk Drive Letters ..................23 Changing Virtual Memory Settings ..................24 SCSI Configuration Utility Guidelines ..............25 Using the SCSI Configuration Utility ..............25 Getting Operating System Updates..................26 4 Operating Notes ......................27 Moving the System ......................
  • Page 5 AC Interrupt State ....................46 Chipset Screen ........................46 Graphics Aperture ....................46 DRAM Type ......................46 Features Screen........................47 QuickBoot......................47 QuietBoot......................47 DMI Event Logging ..................... 47 Multiboot ......................49 Power Management....................49 Security........................ 50 Exit Screen ........................51 Setting the CPU Speed.......................

  • Page 7: Preface

    Preface InterServe 80 SL System Setup describes setting up and configuring your InterServe 80 SL system for use. This document also provides information on operating the system, troubleshooting, reinstalling system software, and using system resources. About This Document InterServe 80 SL System Setup is organized as follows: Chapter 1, “Setting Up the Hardware,”...

  • Page 8: Operating System Information

    An online introduction to your new system is provided in the System Introduction, which covers subjects such as the following: System features System controls and connections Intergraph customer support You can display the System Introduction by using the InterSite Welcome dialog or by opening the file on your system.

  • Page 9: Customer Support

    On these pages, you can get news and product information, technical support information, software updates and fixes, and more. Intergraph Bulletin Board Service On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more. To connect to the IBBS: 1.

  • Page 10: Faxlink

    In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays). Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor. Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems.
  • Page 11 For software support questions in the United States, call 1-800-345-4856. Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.

  • Page 13: Setting Up The Hardware

    Setting Up the Hardware Follow the instructions in this chapter to set up the hardware for your InterServe 80 SL. Unpacking the System ......................2 Placing System Components ....................2 Setting Up the System......................3 Installing Option Cards ......................5 Connecting Speakers and a Microphone................

  • Page 14: Unpacking The System

    Server and power cord Keyboard and mouse Intergraph Computer Systems documentation Operating system software (CD-ROM and diskettes) and documentation If you ordered a monitor from Intergraph Computer Systems, its carton contains the following: Monitor and power cord Video cable Monitor documentation...

  • Page 15: Setting Up The System

    Maintain a temperature range of 10 C to 26 C (50 F to 80 F); the optimum operating temperature is 21 C (70 F). Maintain a humidity range from 20 percent to 80 percent (non-condensing); the optimum humidity level is 50 percent. CAUTION Do not move the system without first shutting it down and turning off the power, or damage to internal components may result.
  • Page 16 Monitor Video port WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph Computer Systems cables are designed to reduce the amount of EMI produced by the system.

  • Page 17: Installing Option Cards

    Option cards are installed in the Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), and Industry Standard Architecture (ISA) option slots in the base unit. If you purchased option cards from Intergraph Computer Systems, they are installed in specific slots as follows.

  • Page 18: Connecting Speakers And A Microphone

    Connecting Speakers and a Microphone If the system includes separate powered speakers and a microphone, connect the speakers to the Line Out port on the I/O panel, and connect the microphone to the Microphone port on the I/O panel. Connect the speaker power AC adapter to the appropriate speaker(s), and then to a grounded, three-prong AC wall outlet.

  • Page 19: What's Next

    What’s Next? Intergraph Computer Systems installed the operating system prior to shipping the system. See Chapter 2, “Setting Up the Software,” for instructions on setting up the operating system and associated system software.

  • Page 21: Setting Up The Software

    Setting Up the Software Follow the instructions in this chapter to set up the operating system and associated system software for your InterServe 80 SL. Preparing for Setup ......................10 Installed Software....................10 Before You Start Setup..................10 Starting Operating System Setup..................12 Finishing System Setup......................

  • Page 22: Preparing For Setup

    Help for more information on these tools. Installed Software The operating system and associated system software is installed on the system’s hard disk. Intergraph Computer Systems installed the following system software: Driver software for the installed video display adapter Driver software for the installed sound adapter...
  • Page 23 If the system is connected to a network, obtain and record the following information from your network administrator: Computer name for your system: Workgroup name (if the system will be part of a workgroup): Domain name (if the system will be part of a Windows NT domain): Security role for your system in the Windows NT domain -- primary domain...

  • Page 24: Starting Operating System Setup

    The Windows NT delivery media contain software and drivers for both Reduced Instruction Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution files, make sure you install them from the \ 386 directory (the Intel software directory) on the delivery media.

  • Page 25: Finishing System Setup

    Create backup diskettes of device driver software and other system software products. Display an online System Introduction for your system. Learn about Intergraph Computer Systems customer support. You should take advantage of the tools provided by InterSite Welcome to ensure that your system is fully ready for use.

  • Page 26: What's Next

    See Version Manager Help for information on creating system software backup diskettes. Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and updated drivers.

  • Page 27: Configuring The System

    Configuring the System Follow the instructions in this chapter to configure your InterServe 80 SL for use. This chapter covers items required for basic operation. Configuring the Video Display Driver................16 Using the Display Properties Dialog Box.............. 16 Correcting Video Display Problems..............16 Installing MegaRAID Power Console Software..............

  • Page 28: Configuring The Video Display Driver

    Configuring the Video Display Driver The first time you start the system, your monitor displays at 1024 x 768 screen resolution. For the system to use the installed video adapter at other display resolutions, you must configure the video display driver as described in the video adapter documentation included with the system.

  • Page 29: Installing Megaraid Power Console Software

    Restart the system to use the reconfigured video display driver. If problems persist, contact Intergraph Computer Systems Customer Response Center for help. Installing MegaRAID Power Console Software NOTE This section only applies to systems that contain the AMI MegaRAID controller.

  • Page 30: Configuring The Raid Disk Array

    Basic RAID Hardware Information If your InterServe 80 SL comes with the RAID option, the system contains a RAID controller (also known as adapter), three disk drives cabled to the controller, and RAID software. For information on the AMI MegaRAID controller installed in an InterServe 80 SL with internal RAID, and for information on the MegaRAID software, refer to the InterRAID documentation delivered with the system.

  • Page 31: Standard Raid Disk Drives Configuration

    Bay 5 Bay 4 Bay 3 Bay 2 Bay 1 For technical information about the system board, refer to the System Reference. For technical information on the RAID controller, refer to the InterRAID documentation. Standard RAID Disk Drives Configuration The standard configuration includes three RAID disk drives and one RAID controller. The disk drives are installed in bays 1, 2, and 3, and each one has a label to identify the drive, such as: 4 GB...
  • Page 32 The following figure shows the disk drive bays, with their attached controller (ADP), and the channel (CH) and SCSI ID (ID) designations. Note the difference between a system with 1.0-inch drives and 1.6-inch drives. The standard disk drives are installed in the bays as shown by the shaded slots.
  • Page 33 When using MegaRAID BIOS or Power Console, the program identifies the drives as Ax-N. Ax represents the array within the cabinet that the drives are a part of, and N represents the sequence number within the array. NOTE For detailed information about using the MegaRAID BIOS or Power Console, refer to the InterRAID documentation.

  • Page 34: Additional Raid Disk Drives Configuration

    If your system was shipped with more than three RAID drives, then the extra drives are not configured into an array. The InterServe 80 SL accommodates up to four 1.6-inch drives, or up to five 1.0-inch drives. Before you can use them, these additional RAID drives must be configured using the MegaRAID BIOS or, more preferrably, Power Console.

  • Page 35: Configuring Audio

    Configuring Audio The system is equipped with an on-board ESS Maestro-2 PCI sound adapter. If the system has a multimedia keyboard or a microphone and speakers, you can use either the operating system or ESS sound control programs to control them. For information on using the sound control programs, see the operating system documentation, or Help.

  • Page 36: Changing Virtual Memory Settings

    5. If necessary, click OK, and then click Yes. 6. Repeat steps 2 through 4 for each hard disk drive letter assignment that you want to change. 7. Click Partition, then click Exit. If necessary, restart the system to complete the drive letter reassignments.

  • Page 37: Scsi Configuration Utility Guidelines

    Change the SCSI host parameters on a per-device basis under the following conditions: If you are advised to do so by Intergraph Computer Systems technical support or instructed to do so by the vendor documentation supplied with the SCSI device.

  • Page 38: Getting Operating System Updates

    Service Packs from the Microsoft World Wide Web and FTP sites free of charge. CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph Computer Systems hardware as described in the announcement of its availability.

  • Page 39: Operating Notes

    Operating Notes This chapter contains basic information on using the InterServe 80 SL. See the online System Introduction for details on system features and functions. Moving the System ......................28 Opening and Closing the Door ................... 28 Using the Standby Button ....................29 System Power States ......................

  • Page 40: Moving The System

    Moving the System WARNING Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand hold when moving the system. Equipment damage and personal injury can result. Do not lift here! Do not lift here!

  • Page 41: Using The Standby Button

    Push Back Swing Up Lift Here Using the Standby Button The Standby button is on the front left side of the InterServe 80 SL, just below the external drive bays. Open the door to access the Standby button. Standby Button...

  • Page 42: System Power States

    See the online System Introduction delivered with the system for details. NOTE Remember that the InterServe 80 SL is always powered on when it is connected to AC power. One of the power management features is the implementation of power states. The upper LED on the front panel indicates the system’s current power state, as shown in the following...

  • Page 43: System Power, Startup, And Shutdown

    After connecting the system to AC power, press the Standby button momentarily (for less than 1 second) to start the system. To shut down the InterServe 80 SL, use the Automatic Shutdown Utility.

  • Page 44: Configuring The Automatic Shutdown Utility

    Configuring the Automatic Shutdown Utility Before you use the Automatic Shutdown Utility, you must configure it. Double-click the Automatic Shutdown Utility icon in the taskbar tray. The Automatic System Shutdown dialog box displays. Choose an option and click Apply, then click Start Shutdown. After you start the system again, the utility will use the settings you selected.

  • Page 45: Using Intersite Programs

    Using Hardware Security Features The InterServe 80 SL provides you with several security features designed to help prevent unauthorized tampering with the internal components. A security tab is located at the top left of the chassis under the top cover. You can place a small padlock or a security seal in the hole on the tab to prevent removal of the left side panel.

  • Page 46: Enabling The Megaraid Audible Alarm

    See the System Reference for details on removing the top cover. Enabling the MegaRAID Audible Alarm On an InterServe 80 SL with a MegaRAID disk controller, the controller’s audible alarm is disabled by default. You can configure the InterSite Watchdog program to alert you to RAID problems such as disk failures.

  • Page 47: Booting From An External Scsi Disk Drive

    3. Under Startup Type, select System; then select OK. 4. Highlight the Pcmcia device in the Device list; then select Startup. The Device dialog displays. 5. Under Startup Type, select Boot; then select OK. 6. In the Devices dialog, select Close. Booting from an External SCSI Disk Drive If your system has access to an IDE or EIDE drive, it will attempt to boot from the drive.

  • Page 48: Finding Serial And Model Numbers

    Finding Serial and Model Numbers The system’s serial and model numbers are on a label affixed under the top cover at the front of the chassis. The system’s serial number is also found on a bar-code label on the back panel.

  • Page 49: Configuring The Bios

    Configuring the BIOS The BIOS Setup program is used to configure the system’s BIOS (basic input/output system). The BIOS is responsible for configuring the system board, CPU and providing hardware information to the operating system. For the system to run properly, run BIOS Setup after you make a hardware change to the system.

  • Page 50: Starting Bios Setup

    Starting BIOS Setup To start BIOS Setup: 1. Restart the system. An Intergraph Computer Systems logo displays. 2. Press 2 to start BIOS Setup. NOTE You can only start BIOS Setup during the boot sequence. NOTE You can set a password to prevent unauthorized users from accessing BIOS Setup. See “Features Screen”...

  • Page 51: Info Screen

    Info Screen The Info screen lists your system configuration information, as shown in the following figure. To access the Info screen, use the arrow keys to highlight Info on the BIOS Setup main menu. The information on this screen is determined by your system configuration, and cannot be changed manually.

  • Page 52: System Time

    To move between the parameters, use the up and down arrow keys. System Time To set the system time, use the key to move the prompt and select a field (hours, minutes, or seconds). Use the plus key (+) to increase the number; use the minus key ( -) to decrease the number.

  • Page 53: Primary Master, Primary Slave, Secondary Master, Secondary Slave

    Primary Master, Primary Slave, Secondary Master, Secondary Slave These options control the parameters for Integrated Device Electronic (IDE) drives. The default settings are Auto for Primary and Secondary Master, and None for Primary and Secondary Slave. If you are setting up a SCSI hard disk, set the IDE Device parameters to None (see your SCSI card manual for more details).

  • Page 54: Large Disk Access Mode

    Multi-Sector Transfers This setting determines the number of sectors per block for multiple sector transfers. The default setting is Auto. Other settings are: Disabled, 2 Sectors, 4 Sectors, 6 Sectors, 8 Sectors and 16 Sectors. LBA Mode Control Enabling this setting causes Logical Block Addressing (LBA) to be used in place of Cylinders, Heads and Sectors.

  • Page 55: Advanced Screen

    Advanced Screen Use the Advanced screen to configure system devices. Use the left and right arrow keys to highlight Advanced on the BIOS Setup main menu. The Advanced screen displays as shown in the following figure. Plug & Play O/S When set to Yes, this setting allows your system to work with a Plug and Play operating system, such as Windows 95.

  • Page 56: Ps/2 Mouse

    PCI/PnP ISA UMB Region Exclusion This setting reserves specific upper memory blocks for use by ISA devices. Press the up or down arrow keys to highlight the memory block, and then use the plus or minus keys to reserve it. PCI/PnP IRQ Exclusion This setting reserves specific IRQs for use by ISA devices.

  • Page 57: Integrated Pci Ide

    Parallel Port This setting configures the operation of the parallel port. Select Disable (to disable the selected port), Enable (to allow user configuration of the selected port), Auto (to enable BIOS or OS configuration) or OS Controlled (to allow the operating system to manage the port configuration).

  • Page 58: Ac Interrupt State

    ECC setting. The BIOS default setting is Non-Parity. NOTE Intergraph ships InterServe 80 SL systems with ECC memory installed, and with the DRAM Type BIOS parameter set to ECC. If you flash the BIOS or restore the default settings, you...

  • Page 59: Features Screen

    Features Screen The Features Screen allows you to configure the boot configuration, power management functions and the security of the system. Use the left and right arrow keys to highlight Features on the BIOS Setup main menu. The Features screen displays as shown in the following figure.
  • Page 60 Event Logging When Enabled, this setting allows logging of DMI events. The default setting is Enabled. ECC Event Logging When Enabled, this setting allows logging of Error Checking and Correction (ECC) events. The default setting is Enabled. View DMI Event Log Highlight this setting and press to view the contents of the DMI event log.

  • Page 61: Multiboot

    Multiboot Use this option to display additional setup menus to configure system boot devices. Press to display the multiboot submenu. This submenu provides the following options: ENTER Hard Drive This setting tells the system to boot from the system’s hard disk drive only. Removable Devices This setting causes the system to boot from the specified order.

  • Page 62: Security

    NOTE Before you can change the following settings, you must set the Power Savings mode to Customized. Standby Timeout This setting controls the amount of time that elapses before the system enters Standby Mode. Standby Mode turns off various devices in the system, including the display screen, until you start using the system again.

  • Page 63: Exit Screen

    Set Supervisor Password This setting controls access to the BIOS Setup utility. Press to display the Supervisor ENTER Password submenu. Type the password, and press . Retype the password and press ENTER again. The password may be disabled by setting the new password to nothing ENTER (pressing the key without first typing a password).
  • Page 64 Choose one of the following exit options. To move between the Exit options, use the up and down arrow keys: Exit Saving Changes Saves the changes you have made, exits the BIOS, and restarts the system to make these changes take effect Exit Discarding Leaves the previous BIOS settings intact, exits the BIOS, and restarts the system...

  • Page 65: Setting The Cpu Speed

    The system’s BIOS can be reprogrammed using a BIOS file. You can update the BIOS by following the steps below: 1. After loading the appropriate BIOS file from Intergraph’s BBS or Web site, extract it to a bootable MS-DOS 6.x diskette.
  • Page 66 4. After the update process has completed and the system reboots, verify that the new BIOS version appears onscreen. If you have problems during this process, or if you have questions about the procedure, contact Intergraph Computer Systems Customer Support for help. See the Preface for more information.

  • Page 67: Troubleshooting

    Troubleshooting Use this chapter to identify and resolve common system problems of the base unit. Checking the System......................56 System Power ........................56 System Boot........................57 Sound ..........................60 Video..........................60 Miscellaneous Hardware ....................61 Network..........................61...

  • Page 68: Checking The System

    Refer to the accessory documentation for troubleshooting help if there are problems with external InterRAID disk arrays, RAID disk drives, or other attached accessories. If you cannot resolve the problem or if the instructions direct you to the Intergraph Computer Systems Customer Response Center, call 1-800-633-7248. See the Preface of this document for other information about contacting Intergraph Computer Systems.

  • Page 69: System Boot

    System Boot ERROR - Does not boot from the expected boot device. Reason Solution Operating system not on the system drive. Install the operating system as described in Chapter 7. BIOS attempts to boot from the wrong hard Ensure the SCSI adapter for the system disk drive.
  • Page 70 ERROR - Series of beeps and error messages display. Message Explanation and Solution Display Memory Read/Write Error The sound controller is faulty. Call the Customer Response Center. ROM Checksum Error The ROM checksum value does not match the value encoded in the BIOS. Call the Customer Response Center.
  • Page 71 ERROR - System hard disk drive not recognized. SCSI termination is enabled on the hard Disable the SCSI termination. See the disk drive you installed. documentation with the hard disk drive. Some viruses cause the system to not Run a virus scan program that checks the recognize hard disk drives.

  • Page 72: Sound

    Sound ERROR - Sound cannot be heard. Reason Solution Volume of speakers on multimedia keyboard Adjust volume up, release Mute button or set is low or off. slider switch to speaker position on multimedia keyboard. Speaker cable is not properly connected. Verify cable is properly connected.

  • Page 73: Miscellaneous Hardware

    Miscellaneous Hardware ERROR - CD-ROM drive LED does not light. Reason Solution CD-ROM drive power cable not attached. Open case and ensure power cable is properly attached. See the System Reference. ERROR - Floppy disk drive LED does not light. Reason Solution Floppy disk drive power cable not attached.
  • Page 74 ERROR - Cannot plot to network plotter on LAN. Reason Solution Network cable disconnected. Reconnect network cable, ensure proper connection. Plotter not added to Print Manager on your Notify your System Administrator. system. Plot node does not recognize your system. Notify your System Administrator.

  • Page 75: Reinstalling System Software

    Reinstalling System Software Follow the instructions in this appendix only if you need to reinstall the operating system and associated system software on your InterServe 80 SL. CAUTION Before you reinstall the software, ensure that you read and understand the entire chapter.

  • Page 76: Before You Begin

    The following table lists drivers and other system software products typically installed on InterServe 80 SL systems. If a system software product is not listed, but installed on your system, the product is available from an operating system software CD-ROM, or is delivered with an expansion board or additional peripheral device.

  • Page 77: Installing Windows Nt Server 4.0

    InterSite Desktop Manager Interface Version Manager and diskette ECCMEM_GL2 InterSite ECC Memory Diagnostic Version Manager and diskette FLASHUTIL2 Flash Program Utility IBBS and Intergraph Online HWMON_GL2 InterSite Hardware Monitor Version Manager and diskette InterSite Manager Version Manager and diskette MEGARAID...

  • Page 78: Installing Qfe Software

    When prompted, install the Intel network driver for optional plug-in network adapter from backup diskette instead of from the operating system software CD-ROM. Select Custom Setup when prompted to select a Setup type. Select automatic detection of mass storage devices during Setup. Do not select automatic detection of network driver and allow Setup to configure the network only if the system is connected to the network.

  • Page 79: Configuring Scsi Host Adapter Settings

    Configuring SCSI Host Adapter Settings If you previously used the SCSI Configuration Utility on the SYSUTIL diskette to change SCSI host adapter settings, you must restore those settings after installing the Windows NT operating system and the Service Pack. See Chapter 3 for information on configuring SCSI peripherals. Installing ESS Maestro-2 PCI Sound Adapter Driver To install the ESS Maestro-2 PCI sound adapter driver: 1.

  • Page 80: Getting Operating System Updates

    Service Packs from the Microsoft World Wide Web and FTP sites free of charge. CAUTION If Intergraph Computer Systems provides a Service Pack through its online services or with a product or system, it has been certified against Intergraph Computer Systems hardware as described in the announcement of its availability.

  • Page 81: Using System Resources

    Using System Resources This chapter provides information about interrupt requests (IRQs) and the basic input/output system (BIOS) when using option cards. This information is useful when you install various types of cards into the system. See the System Reference delivered with the system for additional information on system resources, such as Direct Memory Addresses (DMA), PCI and ISA interrupt lines, and IRQ allocation for specific devices.

  • Page 82: Bios Parameters

    BIOS Parameters The system uses the BIOS Setup program, which lets you customize the basic input/output system (BIOS) to suit your requirements, and allocate resources for option cards. Refer to Chapter 5, “Configuring the BIOS” for more information. System Resources The following sections list the available system resources.

  • Page 83: Input/Output (I/O) Addresses

    Input/Output (I/O) Addresses Address (hex) Description 0000-000F Direct memory access controller 1 0020-0021 Programmable interrupt controller 1 0040-0043 System timer 0060-006F Standard 101/102-key or Microsoft Natural keyboard 0070-0071 Real time clock 0080-008F Direct memory access page register 00A0-00A1 Programmable interrupt controller 2 00C0-00CF Direct memory access controller 2 00F0-00F0...

  • Page 84: Reserve An Irq

    Address Range (hex) Size Assignment 0E0000h to 0FFFFFh 128 KB PnP BIOS/APM BIOS 00100000-FFFFFFFF Extended Memory FFFE0000-FFFE3FFF BIOS Rom Alias FEC00000-FEC00FFF APIC FEE00000-FEE00FFF APIC Reserve an IRQ Most ISA devices installed in the system require you to reserve an IRQ. PCI devices also need to use an IRQ, but since they share system resources they can use the same IRQ.

  • Page 85: Index

    Index About this document, vii Changing AC voltage switch hard disk drive letters, 23 setting, 5 synchronous data transfer rate, Advanced Screen AC Interrupt State, 46 virtual memory settings, 24 Integrated LM79, 45 Chassis intrusion alert, 34 Integrated PCI IDE, 45 Checking the system Integrated Ports, 44 troubleshooting, 56...
  • Page 86 16 External SCSI device Customer support, ix connecting, 6 FAXLink, x External SCSI disk drive hardware, ix booting from, 35 Intergraph Bulletin Board Service, ix more options, x Factory quality seal, 33 software, ix FAXLink, x telephone, x Features Screen...
  • Page 87 61 software, 17 Model number location, 36 option cards, 5 Moving QFE software, 66 system, 28 Windows NT Server 4.0, 65 Intergraph BBS, ix Network InterSite programs, 33 errors, 61 DMI Console, 33 information, 11 ECC Memory Monitor, 33...
  • Page 88 PCMCIA Serial number location, 36 operation, 34 Service Packs (operating system support, 34 updates), 68 Placing system components, 2 Setting AC voltage switch, 5 Power, 31 Setting up Power states hardware, 1 system, 30 software, 9 Preparing for Setup, 10 system, 3 Setup before you start, 10...
  • Page 89 backup diskettes, 13 video display, 16 installed, 10 products, 64 Quick-Fix Engineering Unpacking, 2 (QFE) updates, 14 Updates reinstalling, 63 operating system, 26, 68 startup, 31 Updating System BIOS, 53 unpacking, 2 using system resources, 69 System BIOS updating, 53 Version Manager, 13 system disk drives VGA mode, 16...

  • Page 91: Returned Goods Authorization (Rga) Form

    Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.
  • Page 92 Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. 1. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit.
  • Page 93 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...

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